Blue Dart Express Complaints & Reviews

From 9/10/2018 blue dart courier guy has kept the credit card with him by no delivering me the card the day one, when he called me i have told him i am available after 4.00 pm in office address. But he is telling in bangalore blue dart will not deliver the couriers after 4.00 pm. Today the date is 11/10/2018 still i have not received the courier from blur dart. I have worst experience with your company.

My order has been dispatched from paytm through blue dart and it was showing out for delivery they shared delivery boy name and mobile no. But whenever i am calling on this no. Getting message that you crossed maximum number of call diversion.
I tried to reach on this no. From many no. But could get success.
My order is pending from last two days and they were updating customer is not available every time.
Delivery boy name : sunil bhati/[protected]
Tracking no. [protected]

My order brought online was to be delivered through blue dart till 5th october, but its 11th oct 2018 and the product is still not delivered. Earlier my address was unlocatable which is already updated by me and even bluedart has confirmed it. My waybill no. Is [protected]. Its a product from online store paytm mall. Apart from it i have called them around 50 times till date but everytime i get connected with them they give false statements that it will be delivered today but the reality is the product has gone out for delivery only twice in these many days. Infact the deliverypoint is located roadside very easily locatable and even landmarksare provided; there is even no need to contact house owner but still it is undelivered. I hereby request to take strict actions on this or else i will have to do it myself.

I bought this from paytm
This is awb number-[protected]
The status of this packet is out for delivering but i was calling from morning the courier boy and take my call and no one came to delivery this.in the status this was mentioned that yesterday a attempt for delivering is taken but no one came not even call me for delivering i am home yesterday all the time

Bluedart employe is refusing to give me my deliverables since my address is in out of service area. Why? Do i live in forest? Why did you even take that item if you are not even able to deliver.
Now that your # agent he do not want to give my item. Why do yiu eve work with such people.
Tracking number - [protected] and [protected]. I want to collect on my own so tell that courier agent to give me my item.

I have not received the delivery of # [protected] and blue dart awb# [protected] which have been marked delivered at 6.02 pm and 6.04 pm on the 9th of october.

The products are worth rs.1, 398. Please help me track the missing package.

Delivery executive name - mahendra

Location - rk hegde nagar, chokkanhalli.

My contact number is [protected].

Hi,

I am order package from fbb and its delivery date is 09/10/2018 but still 11/10/2018 eveining no one will come at my address for delivering.

As last time i am facing issue with your worst service. Your delivery boy will said you will come mid at your address i am not deliver at your home which is given address.

So my question is you are not charge complete payment at my delivery address, if not this is your issue not mine.

If any concern person in this whole company then please update your worst sevices as ever.

Tourtle is much faster than your service. Hire 2-3 tourtle they will improve your service.

I had ordered a ucb watch with details as: order id : 336477 transaction id :[protected] price : rs. 2999 from iredeem. As per iredeem, the product was dispatched to me with blue dart couriers (Waybill no. [protected]), but i did not receive the order, even though the parcel had arrived at the blue dart, mahmoorganj, varanasi office on 05th october, 2018. As per blue darr, they have received it, but it is lost somewhere. Kindly deliver my product or the amount to my account.

Dear team,
Kindly take a look my issue. Its happening every time from blue dart currier people.
I m waiting for one shipment from 9th october this month, but they are not delivering and mentioning in there record address not found. I m there in home from last 3days, but they are not delivering my shipment.
With my aw bill current status showing door closed. I don't know how come.
Blue dart services day by day going pathetic, when they feel comfortable, they will visit. Also no professionalism in there way of working.

Hi
I have to order items by paytm. My shipment no is [protected]. In That day my parcel expect delivery today, Mr. M DAVID PAUL is come to take in my parcel to deliver to me. He is behavier not satisfied, he also every time he came in my address, he was handling customers very harrshly. He was no response to me also.so please action immediately to delivery man Mr. M DAVID PAUL or change that guy in this area..

Hicks clinical thermometer oval i order but it is very late to deliver, i order it at 27 september it still not reach to me yet. But product is reached the city at 8th oct and it still not delivered to me yet.

Shipping address:
Lokajay bhadra
Assam university
Near assam university
Cachar, assam 788011
India

Contact number is : [protected], [protected].

Tracking id : [protected]

Hi,
The blue dart courier service in thrissur is the worst possible courier service i ever seen in my life.
They don’t know how to talk to customers.
They don’t deliver the item. They delay it for days and finally i have to go pick it from their office.
The reason they give it there was no one at home. But it’s not true since there is always people at home.

We were supposed to receive package in the name of priya dua where it was delivered to wrong address and wrong person and we have raised a compliant and no action is taken yet without a mail confirmation or call confirmation after raising a compliant and it is pending and the dead line given to me is also crossed please deliver to the correct address my contacting to [protected].

This is to inform you u that one ur courier boy wrongly delivered to another address n did not inform me also about it n after continuous follow-up by me to ur office located at vizag i found that it was not delivered to me this is not fair on ur courier as it was an important document to me i am extremely un happy with the service.. N delivered to n unknown person

I would like to escalate this issue as my courier wasn't delivered on time today.

Waybill number : [protected]

It was suppose to be delivered on 10th Oct 2018 (today) but it wasn't delivered, no one even bothered to call and inform, on tracking it I saw its written as landmark needed, does anyone really read the address properly landmark was already there in the address.

This kind o[censored]nprofessional and ridiculous behaviour is not expected from a company like bluedart, I preferred blue dart over others due to its relaibility to deliver on time.

This is something which should be looked upon as without even reading address properly and without contacting how can someone just blindly can write whatever they feel like, also make sure that's my courier gets delivered by tomorrow morning now as it's really important for me.I already called customer care for the same.

Dear sir iam rakesh Kumar at conform adress Basant vihar Verka makaan no 7 Amritsar Punjab my argent docoment not recive blu dart courier my adess corect. mera docoment avi tak nahi Mila hai or mera adress bilkul sahi hai yadi nahi Mila to aage kariwaye Ki gayegi form Rakesh Kumar [protected] blue dart no.[protected]

I am a regular online shopper. Multiple shipments reach to my address every month via various courier services. This time my package was sent by blue dart for first time, it took 7 to 8 days to arrive local hub from delhi while it takes only 2 to 3 days by other couriers. After reaching local hub for two days there was no update... Nothing.in late evening (After 5) there was a update that package is out for delivery. After an hour another update came stating "consignee's address incomplete/landmark needed"..

Now i want to ask what is this? How the address became incomplete for them while i receive regular shipments at same address via other courier services? This should be noted there is no change in address, this is default address saved in my amazon account.

Details are as follows :

Waybill no : [protected]
Ballia consignee's address incomplete/landmark needed 10-oct-2018 18:49
Ballia shipment out for delivery 10-oct-2018 17:19
Ballia delivery on next business day 09-oct-2018 15:16
Ballia shipment arrived 09-oct-2018 10:15
Ballia shipment in transit 09-oct-2018 10:12
Varanasi shipment further connected 08-oct-2018 21:38
Varanasi shipment arrived at hub 07-oct-2018 13:12
Rama road hub shipment further connected 05-oct-2018 12:12
Rama road hub shipment arrived at hub 04-oct-2018 16:30
Cod processing centre ii shipment further connected 04-oct-2018 11:30
Cod processing centre ii shipment arrived 04-oct-2018 05:06
Cod processing centre ii shipment picked up 03-oct-2018 16:19

Most disrespectful service EVER!!
The person present at the office told that he's not the responsible one to check for products... And that no one responsible is available... When informed abt the 3 days delay and the wrong info put up under tracking #(which says that the pin code is incorrect) I was informer by the person there that he just came in the office and was asked to sit there... And he has no clue abt things... {NOW TATS WHAT U CALL A RELIABLE SERVICE}
After long persuasion...i was given a delivery person called Bala s number([protected])..
When called. . I was informed again that it was my mistake tat a wrong pin code was entered and not his issue. ... He was out right rude.. . And was denying any form of help Like the person present in the office...even when I told I have to go out of station today... The pin code for my area- Pete Krishnappa layout, K Channasandra Kalkere is 560016... But he ordered me to get MY OWN ADDRESS RIGHT... I have ordered products online and have had the products delivered at 560016 without a hiccup... But as per Mr BALA. . MY ADDRESS IS WRONG AS HE IS MR KNOW IT ALL!!!
GREAT JOB BLUEDART!!! UR KILLING IT!!!
GET A LIFE MR BALA...

It's very disheartened to write that you have very illiterate and worst staff.
my shipment is held from last 5 days and where i am told that it will be reattempted on 6th oct and will be be there two more attempt.

Today evening when i walked in basni branch of bluedart and had asked receptionist why my shipment is held then he told that it is address shifted matter and there is no reattempt.
After my asking again that why i am told by him that it will be reattempted on sunday, he is clueless and had told me that he is not aware of blue dart policies.

I told him to call branch manager, he denied and after my speaking loud on him and telling him that i am not moving anywhere without taking to branch manager he then called the branch manager.

One thing that i am very surprised that bluedart even is not having any camera recording in reception and the one camera which is installed not works.

Manager comes and told that it is address shifted matter and I am not available there on sunday.

I told him that i am available at my home and no attempt is made, then he started saying that remarks are mentioned by default and shipment is not attempted from last 5 days.

Iam very frustated with the blue dart service. My address has given properly as per the bank records. However they hav not delivered my parcel because of not mentioned the floor number i accepted that and again i visited my bank branch and given a mentioning the floor number again it has courier by the blue dart team they said not mentioned the road name. Since it as per the bank records the address proof was correct but these blue dart people are saying the address was wrong.

Need to take a seviour action against blue dart team.