Blue Star India Complaints & Reviews

I bought ! ton AC of Blue start and after 10 days compressor stop working and when technician came he said compressor is not working and has to be changed.

I sent so many mails regarding the exchange o[censored]nit. but no positive response from their side.

Its only 20 days and compressor is not working which is main part of AC. the service they are providing is also worst i think so. Can i complain in consumer court...

Befor first lockdown my purifier's booster pump got dead, we registered service request as it was under warranty, technician came after a long time of pleading by me personally even after a raised service request. Two inexperienced serviceperson came from bluestar, they simply took the original pump by saying its dead and also took uv choke because i was unaware of the functions of it. Later after several days they returned and placed another...

I had purchase the A/C first time from Vijay sales & within 2days the A/C is defective & I had call the service centre to give the replacement of indoor & outdoor A/C.They are only giving the indoor A/C So I am requesting since last 2weeks no one are taking responsibility. facing very bad experience no one is responding properly When I was requesting for both indoor & outdoor unit they are avoiding us, what the hell of this company.I am going...

This is an unsatisfied customer from chennai. i have recently bought 1ton 3star split AC. just used for 20days after that AC's outdoor unit (compressor) stops and have issues with cooling. i have logged a complaint with bluestar. it has been more than 2 months gone from the date i have registered the complain. still they haven't resolved the issue, not only that i haven't been notified properly when will the problem will be resolved. worst...

My Blue star water purifier had a problem.A ticket was raised by me.
Technican repaired and charged me amount pertaining to 3900 rupees.which i have paid him through Phonepe.Still the issue was not solved.i called the Service desk again and raised the concern, they told they will send a technician to complete the work but no one arrived and issue persists.i received a mail today that the work has been completed and charged amount Zero.br...

I ordered a water purifier on 6 june 2021 from flipkart and i got my order delivered on 18 june, 2021.From that day till now i was continuously requsting company to send technician for installation but today till 22 june, 2021.They didnot send anyone even they didnot call back to know the feedback of their product.This was worst company i ever seen. Now i got stuck in between, neither i can return that purifier nor i can ask the flipkart...

Service center name-Sri Kavi Enterprises
Service Report no- 15637 / Service date[protected]

Team,

I am experiencing Poor Response and delay in Resolving the Issue, I am trying to reach every day but they just say item not received(Fan Motor), I have tired calling Mr. Mahendran- [protected] but he is busy.

Note: During the visit i have clearly informed about Fan sound but technicians ignored...

Ac model blue star inverter cooling problem from last 1 month. Not solved properly so many time complaint in local blue star service provider....

My self P.Murali my hometown is hyderabad.I have purchased water purifier (opulus RO+UV+ALKALINE WATER) in 2020 October month. it has stopped working after 4 mnths. I have raised lot of complaint's to your customer care but my problem has not resolved till date. Plz kindly make it from your side. I hope blue star is a trusted company but iam facing problem now. Please kindly co-operate. Now iam willing to raise a complaint in consumer forum....

Installation was free of cost but service center taking 2000 from me ..
I m going to file legal case against you
Mob [protected]...

Sir my portable ac not service to warranty period, compline number B[protected], DATE 15/04/2021, service engineer vegete and inform to me, your ac material pending .but your not service because you are purcese to flipkart

regarding
murshid alam
[protected]...

I have purchase a new ac it’s not cooling the room...

Hi I hv bought RO of Bluestar from flip kart. Attached is order details.
While installation technicians has told me that you house water tds level is itself very low. So if this water purifier wl be installed the your output of water wl be at tds of less than 30 which is not suitable for health.
In ideal condition with ro tds level sd be 80 to 150 approx.

Now i have requested to flipkart for return the product...

I purchased one inverter AC in March'21(Model - BO-IC318VBTU, SL No - BOIC318VBTULTA02327). Since last couple of weeks, it started showing error 'F4' mainly in the daytime. All though it was running fine at night hours.
On complaint (#B[protected]), technician visited on 21-May'21 and after troubleshoot, confirmed ODU censor to be replaced but they dont have the part currently. Surprisingly, after their troubleshooting, the AC is totally...

Dear Customer,
Your Ticket No: B[protected] is closed by our Service Provider, SAIN CARE, contact number, [protected], claiming the Total amount collected as 0.00 INR .
In case of any variation or queries, please contact us on our 24x7 Toll free number:[protected] or email us at [protected]@bluestarindia.com or SMS SERVICE at 57575
Assuring our best service.
Please provide your feedback at: https://feedback.bluestarindia.com/customer/feedback?Mobileno=[protected]&Ticket...⇄br...

I have purchased blue star inverter ac on 18th april 2021 and registered complain on 8th may about defective ac unit.
However their technician attended but issue still not resolved, therefore i requested as ac is defective so either replace or repair.
Kindly refer attached very short video for the same

Quoted to blue star customer care as below on today regarding issue not resolved as below:
With ref. to...

I purchased a Blue Star 1.5 ton split ac on 27/03.2021. So after one month my ac was not cooling properly so I raised a complaint and booked a ticket (B[protected]) for split ac service times but no response and not even a single call from service provider. So I called customer care and I got the number for the service provider. I called them and they said they will send an engineer for service after 3 to 4 days. but not attained by them....

I bought bluestar AC in vasanth & co chennai.. the guy who came for installation he didnt install it properly we are getting water leakage indoor unit. So reached bluestar customer service and the area head Bharathi raja (kk nagar) .even he didnot respond properly..
I suggest due to poor customer service please dont go for Bluestar brand..
This is the ticket i raised without fix the issue they have cancelled it.(B[protected])br...

I purchase windows Ac, Now my Windows Ac not working about cooling. Then i complained to customer care .Customer care resistered my complain . And next day service man come and solved Ac defect ( Pvc Damage) . After 1 hour then same problem came out . Ac not cooling. Then i again resigistred complained before 4 day ago but no one resolved my problem. Customer care give me my area service man number[protected] to contact her . I call you...

We have booked material LR num : MAA[protected] from chennai Annanagar branch on[protected].But till now we have not received the material.In the tracking we have not found any update about the material dispatch status.For the phone calls also not giving proper response.so please take necessary action for material dispatch...