Blue Star India Complaints & Reviews

I bought water purifier aristo from flipkart the product was delivered on 8 th august and installation date was 12 th august bt uptil now no communication from blue star. Such a disgusting service

I bought Bluestar 5 star inverter AC from Vijay Sales around 5 months ago, Delhi. The PCB of the AC was not working, so I lodged a complaint. Since then, for the last 2 plus weeks, there has been no communication from their side. The service partners have no clue, their customer support have no clue, neither does their service engineers. Whenever I call, they keep saying they will arrange a call back but no one calls back. Random service partners keep calling, and keep asking random questions. Their support and customer service is a joke, unprofessional and a bunch of fools. They have no SLA of their own, and they keep spinning new stories everyday to hassle customers. Shame on Bluestar. If you cannot provide service, stop selling your products in India.

They r not coming for installation the filter... very rudely behave in phone...

My recently purchased and installed AC is dripping water inside apartment passage.. kindly fix the issue at earliest.

I have a purifier bluestar aristo 7ltrs ro+uv+uf and now the unit beep sounding when water purification process. I logged a complain with ticket number B[protected] and customer ID no.[protected]. When the service engineer came on 22.07.2021 he nothing do any thing and putoff the beep sound speaker cable. The unit not working at all. Please give proper solution. Contact- [protected].

Dear sir maine ac regarding bar bar complaint ki last 2 month lekin aaj tak meri ac ki service nahi hui mere chote bache garmi se presan hai lekin apke engineer bar bar aane ko kahkar nahi aata hai please action on my complaint

मै चार बार शिकायत कर चूका हु मगर अभी तक कोई भी TECHNICIAN नहीं आया है कुत्ते कमीने हरम खोरो जब आपकी कंपनी का सामान खरीदने जाते है तब बोलते हो की हमारा सामान में कोई भी कमी आएगी तो हमारा कंपनी 24 घनते में आपकी परेशानी दूर करगे मगर अब मेरे फ्रीज को १० दिन हो गए है ख़राब हुए मगर मादरचोद कोई नहीं आया अगर नहीं कर सकते तो बता दो आपकी एसी की तैसी करता HU
[protected]

मै चार बार शिकायत कर चूका हु मगर अभी तक कोई भी TECHNICIAN नहीं आया है कुत्ते कमीने हरम खोरो जब आपकी कंपनी का सामान खरीदने जाते है तब बोलते हो की हमारा सामान में कोई भी कमी आएगी तो हमारा कंपनी 24 घनते में आपकी परेशानी दूर करगे मगर अब मेरे फ्रीज को १० दिन हो गए है ख़राब हुए मगर मादरचोद कोई नहीं आया अगर नहीं कर सकते तो बता दो आपकी एसी की तैसी करता HU
[protected]

Hey Dear,
I bought Bluestar 1.5 tone split AC from your authorised dealer located in Ismailabad, Kurukshetra, Haryana. First of all, they said installers are coming 30/July/2021. I waited all day for installers but they never turned up, next day I rang again and they came around 10:30 in the morning I postponed my appointment because they said it will take approximated 2 hours and its 5:30pm and i am still waiting and I don’t know what times they going to finish this job. I wonder how a well reputed company hold unprofessional engineers. They put the coper pipe from top of the building and don’t know why they push it back and leave all sleeves inside the building pipe. All sleeves stuck inside the building pipe. Please have a look I attached some photos, i need to fix all the walls now what a wastage of hard earning money and time. Really bad day, because of bad service, further i am planning to take action against you after discussing with professional team.
Thanks
Regards
Sandeep

Completely disagreed with the service team as they are not responsible for the general service even after calling for more than 10 times.

I had filed a complaint about my Blue Star hot and cold water dispenser tap been broken 4 months back and have been repeatedly calling them on phone as well as through email. However there has been no commitment on the part of the company to specify a time and date for the replacement of my tap inspite of paying them for the visit charges.They keep stalling on the issue I am there is no response from the email in spite of multiple reminders. They even refused to connect me to their seniors to resolve the issue. In fact the entire team of Blue Star customer care is not interested in resolving any issues. With this kind of pathetic service, I for one will never buy or recommend any Blue Star products in future.

I have bought 1.5 ton split ac last month 10/06/21. It worked good for 10 days after that we noticed that cooling is getting low and some option EC is showing every time. Since its a brand new ac it should give us proper cooling. It has a had leakage issue. I request you to please exchange this ac to new ac. I don't want any repair . I need new product

On the date[protected] I have purchased a split ac of Bluestar.before some days abnormal sound from outdoor unit.so I compLain in Bluestar by apps.so today service provider of blue star visit and tel me this problem not solve by us.contact shop.already ac in warrenty for 1 year...what to do now...already 4 times complain closed by service provider without solve problems.

Hi
I am very sad that I chose Blue Star Split AC, I am trying continuously for 4 days to get my test checked and get relief from this heat, I follow up and lodged my complaint on customer care number but no response from blue Star team.
Please see yourself that after agreed to pay, no service provided by them, No phone came in last 4 days.
I want to tell all the people that don't buy Blue Star product after sale service is negligible.
Jitendra Kumar
Gurugram
[protected]

One of my personal bad experience with bluestar I had yesterday called the bluestar customer care and address the issue which was been well sorted out but today I the representative called did seem to understand the importance about timing specially when there is infant in the house.i had precisely told before 1pm and after 5 pm .the technician come at 2pm(.2) why does bluestar send technician who fail to read warranty and bill just wastage of time the technician send by bluestar came and 2pm wasted 45 min only in examining the bills and A/c I was failing to understand when will be start as he was mostly on calls also he said I need to pay 1200 when I have extended warranty is he out of sense.(3) when called back the customer care(shaksi) [protected] who confirmed today's appointment said I need to call Vijay sales .just a advice to Bluestar please don't have arrogant telecallers.i felt they are doing a favour by addressing my issue.(4) Bluestar if has issued a warranty which I have showed the technician why is it so difficult for the technician to read and understand I was been intrograted .
I would sincerely as bluestar to address these points .as it has failed to meet the expectations of a customer.evry bad experience.
Edward louis Dsouza

Greetings,
I bought a AC from Blue star 1.5 ton inverter 5star AC throgh flip kart ( order No: OD[protected] on date of 23rd April 2021, AC had been received and it was installed after 15days of received date by Blue star AC represents Technician's who was come from kallakurichi.
After installed that AC, it was not working and shown some Errors in the indoor unit display and nothing worked out by AC technicians, .
He told that AC was faulty one and need some replacement .
he told me that he initiated the request but until now no any action.
Due to lock down, No one come and fix the issue even though we are calling the techicians in everyday.
Till now AC is not working since installed the AC date of 4 months.
So kindly requesting please exchange this faulty AC and provide new one, or otherwise please resolve this AC issue asap.

I have purchased blue star deep freezer and it’s not working after 10 months then the company replaced that freezer after 9 months same problem and now company is not responding and the freezer is useless

Sir and madam have called 50 times to the technical department of blue company but they haven't solved my problem, it's been 2 months, complained and they don't come even after calling, here I am in loss but the company's logo It doesn't matter, I want that some action should be taken on those who are not resolving me please sir and madam my problem is from the day I took their fridge, the problem is it never cools. When the water starts coming,

सर और मैडम ब्लू कंपनी के तकनीकी विभाग को 50 बार कॉल कर दिया है पर वो मेरी समस्या का समाधान करते ही नहीं 2 महीने हो गया है शिकायत की और कॉल करते पर वो आते ही नहीं यहां पर मेरा नुकसान हो रहा है पर कंपनी की लोगो को कोई फरक नहीं है मैं चाहता की जो लोग मेरी समाधान नहीं कर रहे हैं उन पर कोई कार्रवाई हो कृपया सर और मैडम मेरी समस्या है जिस दिन से इनका फ्रिज लिया है तब से समस्या है कभी ये ठंडा नहीं करता। कबी पानी आने लगता है,

My ac compressor does not working only air blowing

I have given a complaint to Blue Star customer service on 29th May 2021.My Ticket no is B[protected]. Initially I was told this will be attended by 6th June. I called their local service dealer Sunrise Cooling Solutions. The Manager has assured me that he has ordered for a spare
and will service my water purifier within 2-3 days. Today 14th July 2021 I am still waiting for Service.
Their Local Service executive Mr.Pradeep has called me. I have enquired with him on why there is such a huge delay in service. He blamed Corona and the arrival of spares. I did not believe him and asked him when the spare was ordered and when it was delivered. I suspect the spare was delivered many weeks ago. But the lethargy of your service dealer has caused delay in servicing.

Thanks and Best Regards,
Naresh Chandra S