Blue Star India Complaints & Reviews

I complained again and again to the service center.There is No responce from the workers.

Ticket Number B[protected] is raised but closed without resolving. Please find the details of the ticket below-
Service Provider- Golden Line Air Conditioning
Contact Number-[protected]
Total amount collected- 3, 500 Rs.

Issue is still not resolved and have been continuously following up with the CC team but no appropriate response.

As our water purifier is not working properly so we made a complent before a month, complaint id:[protected] and ticket no:B[protected]
And we regularly calling the customer care and service center but they are only telling lie as they will come but still there is non response from service center or any customer care

AC installation charges taken 975 instead of 750 also pipe taping charges 200.
I am Robin Goswami ordered 1.5 ton spilt Inverter AC with order no.OD[protected] through Flipkart.But after so many request to the installer about installation offer.He refuses and charged me 975 also 200 for taping.
This is unacceptable.why there is communication gap between brand and service center.Even service center owner is not ready to listen me.

@QRSTweets

Very upset by this pathetic service of bluestar company. We requested for the service of our AC today but the kind of people they have hired is very dis satisfying as they ppsses no knowledge or skills at all.

Two people visited us today highly unprofessional and literally ill mannered and spent 6 hours doing the service but the service couldn't get complete due to their negligence. Later the argued with my wife and and left the work in between. I honestly recommend not to buy any product from bluestar company as their customer service is pathetic. Product is not even worth looking at, makes sound and the customer care service and the service engineers are totally unprofessional.

Very upset.
One of my friend and a neighbour is also upset with their service.

Wont recommend this brand at all. Waste of money buying their products.

[protected]

My name is Naresh kumar reddy Mule. I was holding PF account # MH/91819/4120 from Nov-13 to May-15 with Kandivali office and working with Blue star Infotec. I have not withdrawn the pf amount when I moved to another company.

When I am trying to transfer the amount to my current account it is saying “Details of the previous account are different than present account. Hence claim request cannot be processed”.

Can you please check and let me know what needs to be done to transfer the amount to my new account

We have purchased water purifier imperiya (RO+UV)product on 02.11.2019. From the day one i was not satisfied with the performance like water taste and everything. We have made lot of complaints against this issue with your service centre and there is no remedy we had sought during the free service. After over the free service we had raised the same complaint last week, your concerns were visited and asked us to change the membrane even after a year. We were very shocked and asked your concern to how early this issue were came?
He also agreed for that and informed we were put an approval for change the new one without any cost. But as of now there's no response from their end. We need the remedy for this to change the membrane without cost as well. Since I have been totally dissatisfied this product.

More are less the way of treating the customer is not at all satisfied in your customer service centre. That's need to be changed immediately.

So pls be understand and do the needful asap.

If the issue will not sort it out immediately we may seeking the help from court intervention.

I hereby enclosed the bill copy and model details for your further reference.

Regards
N. Thiyagu

I bought an bluestar AC on may 2020. There are two free service mentioned in warranty card. i have been trying to book free service via customer care. They were not ready to do for free now. I felt bad on their customer care service.

So, I have purchased 2 Bluestar AC's for my shop located at Seawood, Navi Mumbai. The cost of both AC are Rs.1, 00, 000/- and i am doing complaint about this only after 1 month. And i have to say that the work of bluestar is done only after throwing products to customer. Once you buy product the responsibility of Bluestar is over.
I am facing very major issue about the AC installation. the water is throwing out from my both AC's.
After two days of my complaint to bluestar your engineer come and inform that they need to dig the hole on wall to make a go out way for water.
So i just wanted to ask one question at the time of AC installation your executive is drunked or what ??
He dont even know the installation process i guess?? Because if there is no drainage line how can you install AC?

I have been facing leakage issue with the water purifier since its installation on Nov 14 2020. I have launched 7 complaints within 2 months. Every time the technician visits and makes temporary fix after which within 1 week it starts leaking again. I have asked for replacement multiple times but they are denying it every time. The regional manager is not doing his job properly. I am feeling helpless as they are not connecting me to the senior officials and neither are they resolving it by replacing the faulty product

Installation people damaged out door

3 kV ductal ac is still under warranty but Iconair Sytems Pvt limited Kashipur Uttrakhand is asking for Rs 5000.00There was problem with cooling.

This is union pharmacy we had purchase a/c from your company and one of the a/c compressor is not working . so i request you to send the concern person to repair the same as soon as possible.

regards

union pharmay

contact details [protected]

Bought an Bluestar ac on 17th August 2020 from chawla electronics Faridabad. Started using it from 19th August 2020 and what i found it highly noisy (sound like mini genset).
Raised a complaint at blue star customer services on 19th august, this took 5 visits of the technician to come on a decision to replace it with a new one as the compressor was faulty. So after almost a month of follow-ups Bluestar replaced AC on 11th September 2020.
After few days, it again making trouble with terrible smell & this time AC motor was faulty & again visit of 2 technicians to come on a decision for motor change.
So right now I am very disappointed from BLUESTAR, Pathetic product 2 units & both were faulty (earlier one with compressor noise, second one with motor faulty). Can't trust more on this brand.
I am here to suggest and recommend all my friends to never buy blue star electrical appliances.
Note: Highly pathetic product, customer service from Bluestar.

We had purchase a/c from air flow engineering of blue star company. one of the a/c compressor is not working . so i request you to repair the same.

model no.

outdoor no. BI-3HW24UCV
indoor no. BO-3HW24VCU

contact no. [protected]/[protected]

regards

chandan naik

union pharmacy

I am writing this in reference to ticket b[protected] for product: water purifier - aristo ro+uv+uf. Your dealer is closing my complaint even without visiting and attaching a false field service report. This is not the first time that they have done this with me and blue star. My earlier complaint (B[protected]) was also not addressed and the ticket was closed. It also involves a person from the blue star team with phone no.[protected].

The product is under warranty and we are facing this issue from the last 20 days. Hope you can understand our position that we are borrowing water from the neighborhood.

Sir we have purchese a ac on 10.07.2019 on purchasing dealer told me the warrant is applicable on 3+7 year but till now he is no respnse we tray some time last 15 days my ac is not work plz do needfull my contect [protected]

Recently bought 3star rated inverter hi-
Wall split air conditioner (With r32 environment friendly refrigerant)
On 26th augth 2020 from local vendor.

When we point the remote towards ac, none of the operations are detected by ac. I suspect remote was faulty

Though temperatures are getting changed on display of the remote. Those changes are not detected by ac.

Please help at the earliest

Thanks
Anusha

Address:

G mohana gopal
A. E (Tribal welfare),
Dr no: 14-1418,
Near: balaji agencies cement shop,
Seetampeta road,
Palakonda-532440
Andhra pradesh

Email id: g. E. S. [protected]@gmail.com

Please send an email to above mentioned one if you have any more queries

I've purchased for an amc plan (1 year) for my blue star water purifier on their website worth ₹3500 and paid the amount via debit card, i've got an confirmation email for the successful completion of the purchase of the amc, with the transaction id and in that mail it was said that a customer care agent will contact me to activate the new amc...2 days gone but not a single call recieved from them.. I've called their customer care more than 10 times, everytime they are telling me that the amc team will contact me as soon as possible.. After noting down my contact details.

Sir I am big of man ki awaaz pratigya and pratigya telecast star plus but many important scene cut so new viewers nevar understand the story so please request please full episode telecast