Blue Star India Complaints & Reviews

Hi,

We bought a blue star water purifier. With in 5 months after purchase, product had become defective. Registered a complaint back in march (Registered mobile no - [protected], customer name - thangavel). Still not resolved. They are giving late reasons & have visited our place twice, spent couple of hours by bringing wrong part. Same scene happened again. Spoke to customer care more than 10 times. No resolution provided...

Please start the telecast of mahabharat again. You have stopped it in between. Don't do such things. First you started & stopped in middle. What behavior is this. Telecast it again from where you stopped it. Because of some people you can't stop it in between. Please start it again. Some people haven't watched it before. But in this lockdown we got time to watch it. But you stopped it in between. Please start it again from where you stopped...

Almost waiting for 6 month problem still yet to solve.

Blue star

Customer id:[protected]...

I have ordered a ro and get so much disappointed.. I don't know now how to trust on local brand.. No one came to my place for installation.. I called the customer care around 100 times but still no one listen.. Finally after getting so much iritated i returned the product after 10 days.. Will never recommended this company to anyone from now...

Hi,

Last year I have purchased blue start inverter AC from day 1 i am facing issue of water leakage n ice formation and no one is here to listen to the customer.

Calling your customer care from last 3 days no one is giving me proper solution.

From morning i am taking follow up from your technician and he is keep saying we are coming he is saying we are coming now at 7 o clock i called him for...

This has to be the worst customer service i’ve ever had in my life. I wouldn’t have bought the product had i had the prior knowledge about the service. Pathetic experience. Would definitely not recommended buying their products anymore....

Reminder 1
I have purchased bluestar split ac on 19/05/2020 and make installation request on the same date but my ac is not installed yet (27/05/2020),
I have make several call to their customer center where name ms neema (As shown on caller id) gave me several assurance and doubtful reasons as installer is tired, he is drunk (Name manohar) etc, after 2-3 days she gave a number of mr imran who didn't pick up the calls for 2...

I have bought split inverter ac from Vijay sales on 19/05/2020, request for the installation make on the same day but yet not ac is installed, i have make several phone calls to ms neema (name written on caller id ), she gave me several doubtful reasons i.e. installer (name manohar)is tired, installer is drunk etc then again on many calls, she gave a another installer phone number and who is not picking the phone.And coming yet, kindly do...

I have a problem in my purifier.please send any technician, to solve the issue.
Red light is blinking, I think the purifier has some problem, please solve it in a short time
Ph no. [protected]
This is my mobile number, please contact me...

The service engineer visited my home on 8th May 2020. He inspected AC and he suggested need to do full-service and informed me that one condenser needs to be replaced. They informed me that I need to Pay Rs. 1700 INR and I agreed on the same.

The service engineer's committed me that he will pick up my AC to his service center on Monday, 11th May on 10 AM and I need to arrange a vehicle to collect AC from my home. I arranged...

I have a purifier bluestar aristo 7ltrs ro+uv+uf and now the unit beep sounding when water purification process. I logged a complain with ticket number B[protected] and customer ID no.[protected]. When the service engineer came on 05.05.2020 he nothing do any thing and putoff the beep sound speaker cable. The unit not working at all. Please give proper solution. Contact- [protected]....

My ac outdoor unit water linkages problem...

After blue star re Instalation service my split ac not working well and three times service man handle the gas leaking issue but after that currently I am suffering this gas leaking issue continue. My ac not working well currently....

I bought a 2 ton split inverter air conditioning unit from rathna fan house on 7/2/20. The technician came to install it on 9/2/20. After installation the unit is not working. It is showing e6 error code. The technician was not able to solve the problem immediately. He has left saying somebody will come tomorrow (10/2/20). This is a disappointing customer service from blue star ltd. The unit is not working on the very first day and there...

I got 3 to 4 times mail for blue star, mails related to ticket lock that was not locked by me, 11th nov koi bhi mail aya apki locked ticket has been closed or and i got one form in which some one sign in customer sign block, and now 2 march again the same thing happend, na he koi agent ac service krne aya na he humne koi nhi sign kiya. Mne 11 nov ko "[protected]@bluestarindia.com" pe mail bhi kiya but koi action nhi liya blue star wlo...

I received a printed notice for mandatory checking of gas oven by our distributor blue star, 52/1b (43) g t rd. Bhadrakali, hooghly ph. No.26940096 on 02/02/2020.
In ref. To the matter i want to know, is it authorised by indian oil? As the distributor quote the d. O. No. P/39014/1/86 mkt dt.14/04/1988 and also quote gas connection may disconnect if not done gas checking. For the service they charges rs.200/. Pl. Inform me about the...

Complaint has been registered on 15th feb 2020. Ticket s[protected] for product: ac - room air conditioner - split.

After repetitive mails and call also, bluestar team didn't resolved the issue till today 01 mar 2020. I had faced the same problem twice in last 08 months and same response both the time.

Last time complaint done on 12.07.2019 and complaint resolved on 27.07.2019 after multiple call and mails. br...

I am chandan kumar and my shop name chandan store. My blue star deep freezer model - chf500hgw, sl. No.- chf500hgwcsm13370. Purchase on[protected] through amazon. And this is not cooling or working. Please resolve this problem. And many time call to customer care but not responding. Please send macanical engineer for repairing.

Thanks and regards
Chandan kumar
[protected]...

We bought the blue star ac from rathana fan house on june 2019, up to this time the free service is pending from blue star, when we called the customer care, they say that they will send a person, but no one came till today. This is shows their product value and way they treat their customers. We made several calls to the customer care, however the same happens again and again....

This is to strictly inform you that i have purchased a ro genia purifier/uv from kaura electronics jalandhar. I have purchased this on yesterday at 1.30 pm but still it hasn't been installed yet. I am very upset from their service. I called them on phone about 25 times yesterday but all was in vain. Mr kapil kumar (Service executive) called me at 7.30pm and talked with me very rudely and told me that i'm comig, but still nothing has happened...