boAt Complaints & Reviews

Sir 28717237 is my ticket no. I register my complain on 16/01/2023 and today(30/01/2023) my replacement product is delivered but the delivered product strip is damage.
So it is too painful to carry it.
Please replace my product or solve my problem.
I also mail you but boat team doesn't reply me.

Sir 28717237 is my ticket no. I register my complain on 16/01/2023 and today(30/01/2023) my replacement product is delivered but the delivered product strip is damage.
So it is too painful to carry it.
Please replace my product or solve my problem.

I have ordered the boat Cosmos watch but I received other product with different color, I have raised a complaint on this for the replacement on the same day then the very next day the request has been approved then after there is no update from them upon the continues follow ups they sent a mail and requested for the delivered product images but till now there is no resolution from them by having the continuous follow ups through phone, Mail & Whats app.

Boat complaint number:28980807

My ear is paining continuously after using these airdopes, while I'm using it gets so uncomfortable, i really want refund for these products, although I have replaced them onec. But still they are hurting my ears, and also it's one earbud gets sooner discharged compared to other one....

I bought boat airdopes 121 pro royal blue and the left side of my bud suddenly stopped working.Tge touch controls of the left bud works fine but there is the sound is not coming.I applied for a warranty claim but the claim was rejected by boat saying that the product was physically damaged, but the buds were not damaged at all.

Pls check my replacement request is pending since 1 month...Request no. 28002801
Sent product 3150D sound bar received with internal sound problem (sound is dipping it's own n increases it's own)
From 1 month I'm receiving only auto generated mails stating my complain is escalated to next level but all fail.

Its a new product under warranty but no one is providing any resolution.

Pls take necessary action ASAP

Hi, I have recently purchased a smart watch - Boat Wave style call. When a call comes it rings so loud and I'm unable to silence it. how can I put it in vibration mode? please kindly help asap!

Hi, I have recently purchased a Boat Wave style call Smartwatch. But when a call comes it rings so loud and I'm unable to silence it and put it in vibration only mode. Please kindly help asap!

My earbuds are damage yes. But battery issue is not my mistake its mistake by boat . My order was returned not solved my problem. I am very unhappy from this statement from boat. And I will not shoping from my life time from boat it's very cheap

I have ordered @ pieces of "boat Watch Xtend with Alexa Built-in, 1.69" inches"" . I have received the product 11th Jan 2023 and both the boxes are empty and no product in the box . Please find the Image and video attached for the same.

Order ID 3843778 and 3843767

Note : Customer Care success and just speak no resolution . This product is ordered through boats official website . I never face this type of issues either in amazon or flipkart . I lost 4500rs . Please avoid ordering through boats website.

Thanks
Giri

I lost my earphones with case how can I find my earphones

I purchased boat Rockerz 255 pro+ Bluetooth earphones from boat site on 28th December. As per product page it supports aptx bluetooth codec, however actual product does not support aptx. Upon complaining the next day, they asked me to replace the product since it was within 7 days of purchase. The replaced product also did not support aptx. I complained again and they asked me to go for warranty claim. I registered for warranty claim and their courier partner came and picked the product. After a couple of days, i received a mail that my claim has been rejected as it is working fine on all parameters. I had specifically mentioned that issue is aptx not supported. They did not even bother to check it. They sent the product back to me. I complained again and again they are now asking me to claim warranty. They have stopped replying to emails or messages on social media.

I ordered boat bassheads 225 carrying case using payumoney from online store, after completed placing order my money was deducting from my bank account after that i try to track the product and i'm unable to track it so please if it isn't successful placing the order i would want my money to refund in my bank account or if the order is completely placing i would want a solution to track my order...

Madam/Sir,

The replaced product (boAt Storm Pro Call Charcoal Black Strap) is not the same as the product (boAt Storm Pro Call Metal Black Strap) ordered by me. Kindly replace the product again and send me the product same as the original order.

Further details for your reference.

1. I ordered the product boAt Storm Pro Call Metal Black Strap from Flipcart on[protected] .
2. The speaker of the watch was not working at all and I registered a complaint through boAt register Complaint Interface on[protected].
3. There was no option for selecting the product as boAt Storm Pro Call Metal Black Strap so I selected the option boAt Storm Pro Call Charcoal Black.
4. The product I received today is with the plastic Strap instead of the metal strap.
5. I attach herewith the original order proof from flipkart, the invoice, screen shot of the boAt register Complaint Interface and the replaced product.

Kindly do the needful at the earliest.

With regards

Biswajit Das
Mob. [protected]

I am buying one product from flipkart boat rockerz 355 at 1999 rupees.
After one week it is not working due to battery down.
So i contact to boat coustomer care for warranty claim. Ticket no 22266939.
In 25 july they are taking the boat rockerz 355 but giving one old boat rockerz 375.(which is not the same also not any similar) and very bad quality
So i return that boat rockerz 375.and says gave my old defective product (i will fixed on a local shop at 100 rupees) OR repire that and gave. OR gave another model except rockerz 375.(ticket 22886944.

But not getting any response by calling and calling ...they says we have only one product available rockerz 375...7 month left but still...same...

Ordered a product boat wave smartwatch and i used it for months then it has some technical issues then i raised a warranty complaint on boat help center then i get the date of pickup the product then the delivery guy didn't showed up so i get the original product my self to the delivery office then the product goes to the service centre and the declined it as a fake product then they return my product and i get the product from delivery guy then i open the pack and i see the product was not as i have to them so please help me and solve this

One side buds not working i tried many times to connect not done

My boat stone 352 not worked, I claim my warranty and he delivered replaced product but after days not working again. This company made faulty product. I want my refund.

I ordered boat airdopes 131 pro royal blue on 22 December and I received order on 27 December but looks like product is defective
So I'll replacement the product on 29 December but no one come to pickup product 2 time attempt failed 3rd time product pickup on 31 December in morning and 1st January I'll receive massage from expressbees your product pickup on today so I'll complain about the pickup to the boat my product already picked up by delhivery executive why I'm receiving massage from expressbees about pickup
So boat ask me for acknowledgment slip I'll provide acknowledgment slip on 6 January and boat tell me your issue solving on next 24 to 48 hours after 2 days I'll call boat but still says wait for 24 to 48 hours boat do this every time when i call boat boat took 6 days but still tell me wait for some time 24 to 48 hours i don't want to wait anymore I'll complain consumer forum and case against boAt it's my final decision I'll do
Everything for my right literally boat assistant are make me mad doing fraud with customer giving false information

Woofer is not working..