boAt Complaints & Reviews

On April 27, 2023, I submitted my faulty Airdopes under warranty to BoAt Authorised Service Station, Ahmedabad, wherein I was told that a replacement will be done within 8 to 10 days.
No response, ultimately my brother in law Mr.Pawan Tekwani tried several calls. Eventually, received an empty box on April 29, 2023. On such a situation immediately Mr.Pawan had sent an email on the same date along with photos and videos. No response.
I was out of India. On my coming back on May 7, 2023, I contacted Customer Service Station Mr.Sanjay. On his request I forwarded all the details of email, video n photos. I was told that it will take 48hrs for the resolution. After several calls no response, ultimately I visited personally but the Executive was absent. After trying with my friends mobile the Executive responded ridiculously. Again requesting for a further 48hrs. Recently on 18 May, 2023, Mr.Sanjay refused and told my wife that we have not immediately informed the company hence cannot help you. There is no co-ordination between the company and its customers service centre.
I have a proof of my brothers email suited out immediately and now the company is ignoring and refusing for my replacement. My Ticket number is 32062504 and Case id 32892836. Along with this complaint, I have attached the relevant email id & photos. I can be reached at [protected].
I need justice, request you to help.
Chetan Zhaveri

I bought a speaker 1000 from flipkart with in two months i got issue in bluetooth connectivity so i raised a complaint to boat he picked my product and after investigation they internal part missing in my product and told we will not help you and get back deliver my product but as i got the product by delivery partner it was in external damaged condition . buttons are not available. Tell me what to do and where should i go

In accordance to the Order ID : #4887856EX1 AWB No. : PD0981546, we report to you the fraud that has happened in the delivery of our product Airdopes 402 Rosegold White.
On May 13th we received our order (No[protected], however it comes out to be defective piece as the left earbud does not work thus we file for replacement. On may16 our airdopes 402 are taken from our home and by evening, a message confirming for delivery of new airdopes 402 is received. the product was delivered to us by today at around 3pm. however as we open the box, we discover that the box does not contain the desired product but a single earbud of some other model. we resent the bad administration of our product, that to twice and thus demand for a refund or replacement as soon as possible.

I purchsed party pal 208 speake from local retailer after using coule of days i found that its USB connecting port is not working i register complaint online, after couple of days a person from sevice center came and he cheked speaker and he found that its not working so he took the pictures of motherboard inside the speaker and left the speaker with us after reassembling it he said he will come back as soon as possible he will recive new parts after waiting for 1 month i recived a msg from company that your complaint is closed.Then i contacted service center he said that he didnt recived any spare parts so he cant do anything plz contact company.

My boat airdopes 121 pro one side was not working so I claimed the warranty and after 4 days my warranty claim has been rejected for product damage but when i was giving it to the delivery person the product was alright

@RockWithboAt
I bought boAt Flash Smartwatch, from the day first faced an issue with the watch (battery issue)
So, i contact the boAt via email and calls, and asked for replacing or repairing.
They assured me that they will be replacing them with new product. Now its over a month now, I have not received my watch.
My ticket number : [32015384] for the complaint.

I have purchased airdopes 141 on 19 January 2023 with order no[protected] sold by Appario retail private ltd on Amazon.in. airdopes stopped working within a span of month. so, it should be replaced. looking forward for your response.

On/off problem, backup error

I got empty box from boat of my product and it has been more than 1 month but they didn't solving my problem just saying wait for 24 to 72 hours they were just giving me mental harrasment the last mail got from them just saying wait for 10 to 12 days but it has been more than 20 day but they didn't solving my problem pls help me my ticket number is 31877445

Order date:- April 23rd, 2023
I was order BOAT Airdopes 121 v2 Wireless Earbuds Pink from www.boat-lifestyle.com website but I received from SHOPIFY product next day and product old condition and I have raised exchange request than it is again gave me product from another website and current Return Window Closed in order status. I do request contact boat customer but still i am getting any sensible replay from care.

Request you to please help on this matter to refund my money.

Thanks,
Hardik Gohel

I have raised an query regarding this on 27 of march and there is no update on it.They say customers wait for 24-48 hrs.Even their courier partner dont even call us and just rejects the package.I have even sent it for chrcking they rejected my qc claim.When i upload for the third time they are saying to wait for 120days.
But after 120 days my warranty gets over!!
What should i do!!
Lets hope for the best!

We are shocked to see we have received only 4 pcs.
The product ordered was 6 pcs but we have received 4 pcs only. The order details are as follows.

*Items include:*, 6x boAt Watch Storm - Captain America Marvel Edition - Captain's Blue

Order no 4623404

*Your boAt Lifestyle order 4623404 has been dispatched.* 🚀 The package is shipping from Bengaluru, Karnataka via Delhivery with AWB# [protected].

*Items include:*
6x Watch Storm Captain's Blue

I have already raised this issue on the same day to the customer care executive by phone and by mail. I have been following regularly with them for the past one month. We have exchanged more than 30 mails. They are just replying saying we want 7 to 10 days time to check the details. Still the issue is not resolved.

When we play without the lead, the system doesn't work.it works only with the lead ( electricity)

We have ordered boAt air dopes 141 8 nos. They have supplied 5 nos.
on 23rd April 23, unfortunately, I was out of the station and yesterday morning returned I checked and found that there are 5 nos. I have emailed
them regarding the short supply, and they have replied that it is already 48 hours so we can't do anything. They are cheating the people in this way.
Please return the amount or please supply rest 3nos. urgently, otherwise
necessary action should be taken against this fraud activities

Hello sir/madam,

Confirm my order which I have ordered last night regarding combo offer

Yesterday I have ordered combo pack thought my number [protected], [protected]@gmail.com
Still i have not received any mail regarding my last night order

Please 🙏 confirm my order thought my number or with my e-mail

Transaction No. [protected] for Rs 1148.00 done for MANISHABEN RUSHITBHAI GONDA... has succeeded Team PayU

Please 🙏 confirm my order which I placed in boat combo offer on 27/04/2023
With my e-mail id and phone number
[protected]@gmail.com, [protected].
Mobile number not working [protected], [protected].

I claimed warranty on my product and it was in perfect condition when I handed it over to the courier partner and I also confirm from the courier partner he said that it was in perfect condition and from the boat side a mail came to me and it was written that the your product was physically damaged. I need a new product as I need a replacement as my product was perfect.

Ticket no.[protected]

My product was in the perfect physical condition, it is also confirmed by the courior partner.
I'm damn sure that my product was in perfect physical condition
I also confirmed from courier partner
I need replacement
Ticket no.[protected]

I have given my airdopes281 pro to claim warranty on march month but till now I haven't heard any of the response from them nor i received my own product

My Boat Rockerz 261 issue is on off butter and my product is under warranty. 20 April 2023 complaint to replacement to Boat Service Centre at Goregaon West. Complaint was Accepted and I have a Ticket No and same day received mail by Boat. your product was accepted and kwon for Dispatch to 24 Hour to 48 Hour. today is 26 April 2023 but I have not any update of my products and whenever you talk to customer care, you give only one answer and you wait same thing in mail our backed team is actively investigating your issue.
I have some flaws in these, due to which customer like us have problem
Please help me

11 month back i buy boat 141 ear pods using after i facing the issue one side not working and apply for replacement and got it after 3 months of recieving the new product same issue arise and that also got replaced and at that time the service person in my city told we facing more than 10 complaints in this model per week, now the same issue arise and warranty is going the ended witin 15 days and i want my replacement immediately and if the same issue arise means i will be not leave the issue very simple manner . Model number boat Airdopes 141 .