boAt Complaints & Reviews

Hye I ordered watch from ur site Bt did not deliver please refund my money my order was 349 rs my transaction no is = [protected] please investigation on this transaction and refund my money it’s humble request 😞

Shopping of boat ear buds done on site available in news feed of Google. The site is Boatkart99. Product ordered payment for the same was done of Rs 570 through Paytm wallet. Confirmation mail received. Order confirmation on the mail also received. But while tracking the order status, it shows something went wrong. The store is unavailable.

I have bought this product in October, 22 .After using it for 2 months the headphone case(where it is charged) loosened. So I claimed a warranty regarding this issue writing the same in the remarks. My warranty ticket reference is 28395881. My headphones were working properly. Otherwise I would've claimed the warranty for damaged headphone. A delivery partner picked my product and a report has been sent to me that my headphones are broken into two pieces in the same way(which is impossible if not done on purpose). So in the end they have broken my headphones which was in perfect condition just to not take the warranty claim as they doesn't take any claim for physically damaged headphones.

Left buds sound brusts

Product Name- boAt rockerz 235 pro black

Waranty Ticket reference[protected]

[protected]@gmail.com

I have made a warranty claim on boAt rockerz 235 pro black.

The intensity of the sound was different on both sides of my neckband, so I sent it for warranty claim. I bought it on 21st November from myntra which is just a month.
I gave it to the delivery person in brand...

I bought a rockerz 235V2 3 months ago from Flipkart. It was working fine for first month but after that it started to connect and disconnect automatically. I didn't pay much attention because it wasa minor problem that happened occasionally. But at 30 December it started to vibrate without an incoming call and doesn't stop. after 2-3 hours when I restarted my phone it stopped. I requested for a warranty claim and on 31 December's morning it said that my invoice is wrong so I reposted it. At evening my product was picked up and after that I didn't get any update so i tried to send messages on whatsapp but it only gave me a recorded answer that my warranty confirmation will take 3 to 4 days more. I sent emails but i didn't get any response. It's almost a week now and I have no updates. I am attaching ticket updates of my warranty claim below.

I have Send a Product for warranty claim.I have give a good product...but my product are damage ..i have a proof give time Product..but boat company is not working only my complaint

My Boat headphones stopped working a couple of months ago. I have sent it to Boat for warranty twice. Twice they have claimed "it is working fine" and sent it back to me. Ticket numbers 27551179 and 27991835.

However, it is not working. It does not charge. It does not power on. The indicator light does not light up. I have tried with many different chargers, cables, plugpoints.

I have also contacted all three service centers in my city listed in Boat support website. All three have told me they no longer provide service for Boat products due to "technical issues". This is highly suspicious. It looks like their warranty service is a scam.

I bought Airdops 161 on 20 December 2022 but now the microphone is not working .I wanted to register a warranty claim but there is no worrenty card in side the box . But i have my invoice . So plzz help me.

Hi,

I have booked an airdope in boat website on 24th December 2022 and it's an prepaid order. The order number is 3738173.

And later they have give it for their delivery partner load share networks and SR number is SR[protected].

But till now I haven't received my order and also customer care is not responding properly. They are changing the delivery date daily from 5 days.

Please take action against these companies.

Dear Boat,

I ordered Boat Xtend Pro with Bluetooth calling feature on 25th November 2022 from boat website Order #3399819. My product (Smart Watch) got delivered on 30th November 2022. But due to some hardware issue (Speaker not working) in the watch received, i ordered the replacement on 1st December 2022 and received the replaced product on 5th December 2022. When I tried to connect the smartwatch I had received via Boat Crest Application, it didn't respond, i talked to the customer care executive of the boat and explained to them regarding the problem. They told me to reset the watch and then try again. I did it again by resetting the watch on different mobile devices but the problem remained the same. After that, I finally called the customer care again and told them that I have followed all the procedures correctly and now the watch is not connecting.
They told me that they will create a ticket regarding this and I have to mail the problem regarding this. After that during the evening time on 06/07/2022, when I was taking the snapshot of the smartwatch I saw that the product I had received was Boat Storm Pro, which was different from the product I had received. After that I talked to the customer care and they told me that this will be covered in the warranty, I have sent the watch to the boat for replacement and where they told me that the watch is duplicate i have made the videos of both the products i have received from boat and now the boat is telling me that they will not change the product as the product that i have received is fake

I have complaint 2 time against my Boat Xtend Pro Active Black Smartwatch they denied my Qc claim they said All systsme is working properly but my smartwatch having issue while using my smartwatch continue after every 20-30 minutes many messages and calls not coming to my smartwatch my smartwatch is under warranty please help me to provide replacement on my smartwatch

The left side of the bluetooth headphone is not working It as been only 4 months I used after buying it but it as already not working so I need a replacement of it with a new one and with the same colour. I hope you will consider my request and fullfill it soon. Thankyou.

The left side of the bluetooth headphone is not working

My smart wearable watch display was broken but the touch and the smart watch is working properly but i want to change the display of that watch

My earphone not working properly plz contact me ASAP..

Dear Sir
I have purchased boAt Airdopes 131 with order number OD[protected] on[protected]. This product is not working at all and this is under warranty claim. So, i request you to resolve the issues or concerns as soon as possible. Thanking you.
Prince Kumar
Contact Number: [protected]
Katra Chowk Gola Road Sheikhpura
Pin- 811105 (Bihar)

I had charging and battery issues in the airdope 131 i brought from flipcart. I proceeded to claim warranty and gave the product to delivery partner and now after 5days I tracked my waranty ticket and got my claim has been rejected due to product damaged. I am sure the product wasn't damaged when I gave to the delivery patner for warranty process shipment. I need a replacement for the product. I don't want the damaged product as return ( which may be damaged during the process of shipment or service fulfilment centre ) .

The boat stormcall smartwatch which we purchased was found dysfunctional. So, as per our 2 year warranty policy, we travelled almost 400kms to submit the product to exchange center in Hyderabad and submitted the product and raised a warranty claim through the authorized service center itself. The invoice which was provided when purchased was claimed to be invalid by the boat and rejected it without giving any reason for rejection. This made me to travel the same distance and complain again regarding the same. They have rejected this request saying the same invoice issue, without proper reason. When contacted the customer care, there was no proper responses they disconnected the call in between the discussion.
So, I request you to make boat company to accept the invoice and resolve the issue by sending us the new product s early as possible as per warranty policy.

I have ordered boat earphones 161 on 19th December 2022 still my product was not dispatched when it will deliver?