boAt Complaints & Reviews

Date of Incident -22/10/22
Client Number- +91 ([protected])
Previous i had complaint for bluetooth not connecting but i got different one
after warranty claim. Previous product ticket number is 25600236. I have also attached wrong product video please check the attached clip and let me know if you need any other help.

Sir
I buy earbuds from Myntra dated on 3/ 10 /2022. Earbuds not working properly . Right hand side earbud mic is not working . Another on has less intensity to recieve voice.

I bought this product from amazon shopping site on 2022 September 19 and delivered on 2022 September 22.After using it for one more than three weeks, its left speaker stops working and also its suddenly when reaches 20 percent charge.my warranty period is 1 year.So please take necessary steps ASAP.Realy disappointed with the product.

BoAt company very service...my product 12 day complete but not received my item... already call/email but customer care not help...next not purchased boat company any items...total wost money...plz request my product imedetlay delivery...Fraud company boAT😡😡😡😡😡😡... (ticket number[protected]

My ticket no:24078897

i booked warranty claim for boat speaker on sep 3rd 2022 sep 5 courier guy come and collect speaker from my side and attached the slip for your reference after 45 days also not getting any reply from boat once i called more than 10 times every time i am getting same reply from their side their telling after 48 hours we will will update same reply getting over and over still not resolve my issue and not getting update from their side

Tmy ticket no:24078897

i booked warranty claim for boat speaker on sep 3rd 2022 sep 5 courier guy come and collect speaker from my side and attached the slip for your reference after 45 days also not getting any reply from boat once i called more than 10 times every time i am getting same reply from their side their telling after 48 hours we will will update same reply getting over and over still not resolve my issue and not getting update from their side

I booked warranty claim for boat speaker on sep 3rd 2022 sep 5 courier guy come and collect speaker from my side and attached the slip for your reference after 45 days also not getting any reply from boat once i called more than 10 times every time i am getting same reply from their side their telling after 48 hours we will will update same reply getting over and over still not resolve my issue and not getting any update from their side

I have ordered a product from Boatlifestyle on 14th October 2022. First the estimated date was 19th October 2022, then it got changed to 20th October 2022 on the next day. But today is 21st Oct 2022 and still the product not delivered and exact status of the transit also not updated yet.
Not even a communication from xpressbee. The product came to Chennai Xpressbees hub on 19th Oct. and still not delivered to me.
When I track my order it says Estimated Delivery Date 20 Oct 2022 (on time).
In email, it showing arriving on 22 october 2022. I have also attached few photos. My products AWB No. [protected]. Also raised a complaint thru call to Boat customer care, they say we will get back to you in 48 hrs.
I am really not satisfied with XpressBees logistics. no response from XpressBees customer care no. not even getting connected to executive. It says your call will connect to our executive and disconnecting in 5 seconds every time. pathetic.
boAt has to take responsibility to this issue and resolve it immediately, I am a customer of boAt for the past 5 years. this is first issue i face with your service. Even sent an email yesterday to [protected]@imaginemarketingindia.com, but no reply yet.

I placed an order (Order ID : #2888653 ) for smart watch on boat website and it got shipped on September 26 with AWB (AWB No. :[protected] . I received an update on my email after few days that Customer is uncontactable/unreachable. The email mentioned in the boat email - [protected]@imaginemarketingindia.com is also not reachable. After contacting their customer care number I again sent 5-6 emails. They keep saying that they have escalated the issue to Shiprocket and asked me to wait. It is almost a month now and neither their call center nor their backend support team is willing to help here. I have written an email to cancel my order at least which again has no response from their back-end team. I lost patience completely and I did not expect this from a brand like boat lifestyle. No company has such a poor after sales support team in India like Boat.

I will definitely suggest you to think twice before you buy boat products from their website.

It would be very helpful if you can sort this issue for me or at least keep me posted on what is happening on the boat side?

Thanks,
Pradeesh B

I have ordered a product boat rocker 255 pro+ on 07/10/2022 but unfortunately payment got deducted and order not placed. It's have been more than 10 days but there is no refund of payment.

I purchased three watch from boat website and at the same day my order got cancelled on its own and i got a message that refund has been processed and check my account.
When i checked there wasn't any refund money yet. And i have been trying to reach them but didn't get any reply. I also tried calling them but only customer call was there which wasn't helpful.

I didn't expect such a behaviour from boat, i sent them too many email but there wasn't any reply yet.

I ordered my watches 3 days ago.

I have made a purchase of BOAT EARPODS for rs 299/- and have made a payment of rs 336.30 including charges from SANJAI SANTHIBHAI GHELANI on 11/10/2022. But the order was not delivered to me till now. Kindly help me to retrieve my money back or take necessary steps to get my product delivered.

I have purchased Boat Party Pal 60 from Boat Website itself on 4th July, 2022. Within 2 months product had a battery issue. Register online complain it took 1 1.5 month to resolve. Post that again same problem. Now I want REPLACEMENT of my product. For which company is not supportive at all....

My replacement product xpressbees is not coming so long from my own city jaipur awb:[protected] I am waiting one more day then I will go to police be ready

Placed order 3078499 on boat for headphone bundle (The Big and the Loud | Diwali Gift Hamper) on 14.10.2022. Ever since status of the order is yet to be dispatched. I cannot even cancel it. I am receiving error message as “Please try again” while trying to cancel. Now the offer time is over, I need the same product to be delivered and not cancelled. need the status of the order updated and expected delivery date should be known.

I was purchased sound in December 2021.After one month i was facing issue related to sound bar technician came to house four time and change the pcb and still facing same issue recent complaint no is 25583884

For Airpods Charging Is Not Happening For Case It Is Charging But Charging Not Passing To The Airpods. Please Rective As Soon As Possible, I Have Bought 10 Days Back Its Not Working I Tried To Call Service Center Numbers No Body Is Picking.

Hello sir, I am Arghya Bosu, from kalna Kansari para, today I wanted to buy a Boat stone 1200f Bluetooth speaker from your official website. While doing payment, I use my official banking app for payment via UPI. the amount was debited but the order was not completed. If you kindly look into the matter and take the necessary action ASAP, I will be grateful to you. I attached the payment transaction for the product (KWIKEB9AJ8RI155461) here
.. Yours Faithfully
... Arghya Bosu

I ordered boAt airdopes 121v2 through boAt website but got delivered duplicate/other product, kindly exchange/replace it with original product

I have deduct balance my account Rs 285 boat airpod but not receive order no