boAt Complaints & Reviews

As u inform me that product unit send to you is in physical damaged condition, when product was collected by your courier partner the product was not in physical damaged condition, your delivery partner agent inspect the product and said " ok sir product is not in physical damage condition "

Also I have seen the product very carefully and there is no and physical damaged
This is totally wrong u should check for physical damaged before collection,

Product in not in physical damaged condition and on side ear pod is not working I don't whatever the issue is..

Pls I request you that pls replace this product aur kindly repair it, it has been only less than 4 month for using this product, I am totally disappointed with this product, and if the product is not get replaced I will give negative review on your service and product also never suggest anyone to buy Boat product...

I have pay Rs 845 for this product and only use it for less than 4 month .

Pls take and action

I have not yet received someone to pickup my order, it's been over 10 days since then the employees keep on saying everything is under investigation
I received and empty box
Please Replace it as soon as possible

My Exchange Ticket is :
23856585

My Order Number is :
2652013

I am totally disappointed with the product i.e. Boat Storm Pro Call smartwatch. There are number of concerns i.e.

1. Incoming call always goes to smartwatch, even if I pick the same from Mobile. Logically if I take the call from mobile it should shift to mobile and same goes with smartwatch too, if I take call from smartwatch than it should be answered in smartwatch only. THIS IS THE STANDARD WHAT OTHER SMARTWATCH WORKS.br...

I have purchased a boAt airdopes 121 v2, at the time of purchase the expected date of delivery was with in a week from the date of order placed.
order id: 2710262
it's more than a week now my order hasn't even been dispatched yet.
When I complained to the customer care, all I get is an automated reply that order will be delivered as soon as possible.
The order was supposed to be a gift for someone, what is the...

Hello, i have bought boat storm smart watch recently but it is not charging now.

Please replace the watch.

Thanks
Shashank

Boat's Courier partner Bluedart courier agent picked up my product (Boat Rockerz 255 pro) on 05/09/2022. According to the rules of the boat official, the agent also did a physical verification of my product thoroughly and only after everything was found correct, did my product accept kiya and picked up. Now boat service center people say that they got damaged product so can't give me new earphone.
Now who is at fault in this whole process? Boat's service fault or Bluedart Courier fault? It's not my fault at all, so why should I suffer? I want my product in good and working condition
Boat lifestyle complain ticket number[protected]

Bluedart Courier tracking number - [protected]

Ticket no. 22757676 ko maine rej kiya tha 26/07/2022 ko, mere product mein jo problem tha vah battery issu tha, Mera product jab checking unit main jaane ke bad mujhe Jo report Mila usmein physical damage Bata rahe hain lekin Maine Jo product bheja tha vah physically fit product tha, Maine physical damage product nahin bheja tha aur mera jo product hai vah bhi RTO mein hai mujhe mere product ka replacement chahi ye.
E-mail I'd = [protected]@gmail.com

I have Purchased Boat Bassheads 242 Wired Earphones on 24th Nov, 2021 from Amazon.
Now the Left Side of Earphone is not working.

Name: Shashi Sharma
Mobile No.[protected].

Order ID: *2693157*
boAt Rockerz 375 Ocean Blue (1 Unit)

I have book this product on dated 28 aug 2022

.but till not received,
I have sent email to boat customer cares and calls too many time, but they didn't response.

And not deliver product.

I placed an order for Boat Airdopes 131 on 3rd September 2022, 5:55pm and paid through Google pay at the same time for ₹ 1, 399/-.
The payment showed 'processing' for 2-3 days and was successfully transferred to Imagin Marketing India Pvt Ltd.
However, when i logged in to my boat account, there was no item in the cart, no order to track. No sign of the order being placed even on my email or messages.
I would like a refund or my earphones and an update regarding what actually happened, please!

Dear Sir,
I have ordered bluetooth headset Boat rocekrz 333 on 28/08/2022 ( Rs1399 ) through their own website and my amount was debited and credited to their company account, But till date I do not received any order number or product from them and I send lot of request mail and they simply says that investigation on your issue and some time I received fake refund transaction number, Here I attached all relevant documents, So please kindly help to get a my product or my refund amount Please already 14 days left

I've ordered my boat earbuds on Aug 25 2022
Order no: 2668292
They haven't delivered the product for a long time and after complaining about it they cancelled the order on 3rd september. stating that I'll get back my amount refunded into my bank account in 3-5 days of INR 1299. To this date I haven't got the refund. I'm starting to consider this company as a fraud, they don't deliver the product and they don't refund the amount after cancelling the order.

Not giving proper sound voice is breaking

My Ticket number is 23853984 and replacement product is dispatch and and the product is in hold in 7 days and the product is not delivered and I can contact customer support the executive is said go to the hub and collect all the executive are providing wrong information very bad customer service and I can go the delhivery hub and collect the product but the delhivery executive is do not handover to Me the product Reason is boat can be canceled the product is return very bad experience from boat is cheating company and immediately get the update and get my product do not purchase and chose boat products is request very bad service The courier is delhivery

This is very poor response from boat after cliam the warranty and replacement product can be dispatch and from through delhivery courier and 7 days is on hold my order I will contact customer care I tell my issue the executive is said go to the hub and collect the product and I am going to hub but the delhivery executive is said this order can be canceled by boat this product is boat airdopes do not purchase boat products warranty services is very bad choose another company

I bought boat rockerz 235v2 from a shop. I claimed the warranty against the product. Courier partner picked the correct product which was not physically damaged. But boat rejected my complaint by showing received damaged product. When I called to.its consumer care they said no solution. Such a fraud company it is.

On 8th September 2022 around 10:00 AM, I have purchased boAt Rockerz 333 ANC Headphone (Black) from the boAt official website. The amount of Rs. 1799.10 has been deducted from my HDFC Bank credit card but the order is not showing anywhere, and neither I have received any order confirmation from boAt. I have attached the screenshots of the payment with this.

I am using boat Rockerz 255 pro+ headphone from last 6 months. Two days ago suddenly while talking on a phone call the headfone turned off. Since then the headphones have been shutting down suddenly. Sometimes it doesn't turn on. One day while listening a song the headfone wire got hot and smoke came out and the headfone became physically damaged. But still both headfone sound working. I got a battery drain notification so I removed the headphone from my ear. And I saw that smoke. Otherwise I would have been physically harmed. When shown to a boat service center, they refused to give headphone replacement because of physical demage. And that physicaly Demange happened due to the heating of the wire. Maybe this is the first time. But it is very dangerous. I am sending the picture of headphone along with it.

When we go there they don't response positively...talk very rudely...very very bad experience

I have purchased BOAT rockerz 333 activr black in may month from flipkart of 999/-. after 9month right earbuds was not worked so i went to that shop he said raise the online complaint boat team will pickup your product after complaint and repair and return your product. i have raised product ticket id is 24095197 also picked by BLUEDART person. i got message of product that product received will confirm the status after checking.
after checking they given messaged to me your product is received damaged after receiving 4-5 days. and send me image link of damaged product. in that imaged i saw that my left earbuds was total damaged which is total in working condition before pickup.
total disappointed of BOAT fake service. because before pickup i was using my left side earbuds and now they told your left earbuds received damaged.
i have same this issue sent on mail but didn't received any reply from this id [protected]@imaginemarketingindia.com
very third class service by BOAT.

i want replace new earbuds or money from BOAT.