boAt Complaints & Reviews

Fir i sent my product from warranty claim but i rece Apple airpods ftom the boat comp Then again I put a complaint on the mail nd again i received from apple airpods from the boat company plzzz send me my original product 131 pro mint cascada plzzz I request you

Plz cancel my order
order no:3608241
im not feeling secure in boat website

My warranty claim is being denied on the basis of just a damaged ear net .There is not any other damage and it is intact .The problem is one side stopped working .It should be covered in warranty but the claim is being denied.If they are not providing replacement, at least they should repair the damage side.

Product Information - Boat Rockerz 255 pro plus

I buy a boat airdopes 131 on desember 5th it's not delivered it's order number is3505541 i can't get any OTP I call service centre he says it's already delivered i can't any help
I kindly request you sir please help me

I would like to escalate that even after several (5 times) replacement and follows up mails, neither the replaced model 138 working nor new model is replaced nor refund.

We are really upset with the worst service ever. We trusted this brand and purchased, not even a month we used the product from the date of purchase till date even after 5 replacements.

Please refund our amount, we are not interested in the product anymore. Don't play with customer money with your poor quality products and services

I have brought boAt rockerz 103 pro few months ago, but now it is working with only one side not to both the sides. Left side is not working only right side is working.

I have brought boAt rockerz 103 pro few months ago, but now it's left part is not working.

Ticket number: 26382306. I am complaining about my product boat airdopes 131 pro mint bubblegum, which was claimed for warranty since one month ago. This is being kept in RTO warehouse in bhiwandi, Maharashtra, mumbai since then without informing me and now customer care agents just keep on escalating it asking me to wait for 48 hours but no resolution given. The product is prepaid and not being sent to me now. Hence, I m raising a legal case against the company to check this matter in court.

I m complaining about my product boat airdopes 131 pro mint bubblegum, which was claimed for warranty since one month ago but has not been shipped to me yet, customer care agents keep on escalating this and giving me 48 hours to wait, however more than 1 month passed but still their 48 hours never ends. The product has been kept in RTO without my information and it's a prepaid product. Boat company is cheap and disgusting. Never buy anything from this company.

See my boat Xtend watch screen is little cracked can you please give a replacement of new watch...

On 1st Dec I made an order of boat airdopes131 pro from boat lifestyle site and get the payment done online only, and after that I'm just waiting for the product to be deliver soon and unfortunately the delivery agent reach and said that please get the payment done fir this products, but why should I pay twice for this products.
And after that from past 8 days I'm keep on chasing boat team via call and mail but unfortunately till now I didn't get any expected response from them.

For your reference I have attach snapshot.

I think probably, my money will not get refunded in my account and products will also not getting deliver.

One airdopes connect mobile, same time two airdopes connect two different mobile,
Two airdopes no connect in one mobile

I bought my bluetooth earphones in february 2022. I am facing problems in it. When I connect a call with it, it sounds some unpleasant sound that can heard by caller. Currently it is in warranty time. So, please solve my problem as soon as possible.

[protected]

What a sour experience with the Co. called BOAT, never buy their Products.

* Ordered and paid for new Product (Headphone, Order #3020044 dated 9th Oct. 2022) but repeatedly they delivered Defective Products.

* After several rounds of Replacement Process, I got pissed off and requested to refund my money.

* Despite my several reminders on mail and phone call they didn't responded and neither refunded my money nor delivered the good product for which I've already paid.

* The worst part is their Website shows as delivered and Chapter closed despite all above mentioned communications (mail & phone) from my side.

It seems really they are not trustworthy Co. and would suggest to avoid and boycott their products, services and any association else you may also face similar challenge.

Would request if you influence and get my money refunded.

I had ordered boat 601 ANC Bluetooth earphones in black colour worth Rs. 3999.00 from boat website on 10/09/2022. It was not delivered to me and returned to Boat warehouse on 29/09/2022.
It is now almost more than 2 months (71 days) but they hasn't refund my money and everytime I call they said my Refund was failed due to some technical issue and it will be re-initiated in between next 24-48 Hrs but in reality they didn't respond. I'm Very frustrated now.
Boat is a very cheater and liar company seems.

I ordered boAt Bassheads 152 in Ear Wired Earphones with Mic(Maroon Mirage) and it was working fine and when I connect it with my mobile phone it was automatically reducing the volume and call get's disconnected automatically.

I ordered watch on 29 June 2022 throgh boat app. My money deducted but order was not confirmed. After number of calls in customer care they keep on repeating to escalate case to superior. They also reply some time like payment not recived, some time like refund is initiated and provided payment ID of my payment as there refund payment ID. i share them screen shot of my gpay transection, Bank statement, reply from payment gateway payu. But these boat staff are incompetence in there work.

I had ordered wireless earbuds from BoAt website on November 27th, 2022 (order id: 3433774) and it was showing to be delivered after a week, by December 4th, 2022. Where electronic items are delivered within 1-2 days of order by Flipkart/Amazon with good enough offers, I was given a week later estimated delivery date by Delhivery (Delhivery Tracking ID [protected]).Still I have been okay with it as at least it was to be delivered before the 0occasion I ordered the product for.
But on the last days of delivery, when the parcel had already reached Dankuni (near my delivery address), it gets dispatched to Punjab.
And now the delivery is showing further 2 days delayed. So what exactly will I do with the product if it's delivered after the occasion which I ordered the product for? Their stupid errors, unprofessional and unethical behaviour cause huge problems to customers.
BoAt uses cheap courier service and customers pay for that!

Issue 1]
My storm boat smart watch not having good battery power.
I raised these issue, but you send confirmation that product doesn't have any battery issue. But you can check by bloothooth calling, battery drastically reduced in minutes.
Issue 2]
my watch not replaced to my location, courier partner didn't call me and directly update the text message that he didn't found location .
Issue 3]
By mistakely i click on don't want to replace my product... Then I immediately call please it happens by mistakely... As soon as dispatch my product to my location..

But my watch is not delivered to my location . Lots of time i call on customer care they only told we update the status and will dispatch..., but when I check the status of my ticket, ticket was closed has been display.

How you can close my ticket without delivered to my location.

And these process taken more than 4 weeks.

This storm watch I gifted to another person.
They are also waiting for the product.
Please raised my ticket as high priority.
I am not happy with boat services.

श्रीमान जी को अवगत कराना है की मेरे द्वारा boat rockerz 335 navy blue की वारंटी क्लेम की गई थी । जिसकी जगह मेरा neckband को न रिपेयर करके उसकी जगह पर boat rockerz 330 ब्लैक जो की छतिग्रस्त/ टूटा हुआ है भेज कर मेरी वारंटी क्लेम को डैमेज एवम छतिग्रस्त बताकर मेरे क्लेम को क्लोज कर दिया गया है।
श्रीमान जी कृपया समस्या का समाधान करने का करे।
अमित कुमार
Mob no [protected]
Ticket number[protected]