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boAt Complaints & Reviews

www.boat-lifestyle.com
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Updated: Apr 21, 2026
Complaints 5808
Resolved
426
Unresolved
5382
Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 15

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S
Sophiya Khilaray
Apr 20, 2023
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I have ordered 2 earphones from boat official website of rs 1598 but i haven't received any payment receipt nor any tracking number or order I'd. Kindly send me the tracking number or order I'd another wise cancel my order and refund my money back
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    S
    Sivaprasadvk
    from Malappuram, Kerala
    Apr 17, 2023
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    Address: Melattur
    Website: www.boat-lifestyle.com

    I've ordered a boAt speaker on 13th April. Today is 17th April still my order is not even packed or dispatched. When I email them, they always say "wait for 24-48 hours " When I ordered the product they promised Assured dispatch within 48 hours.My order was prepaid. Boat always delay prepaid orders.

    Order ID 4742095

    Order date 13/04/23
    boAt customer support has been notified about the posted complaint.
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      A
      Annc
      Apr 15, 2023
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      My product airdopes 131 is not working and it's only been a month since I bought it. I performed factory reset and charging it but it's right ear bud is not working. It's so shocking that is newly bought product is not working kindly solve this issue or replace it
      boAt customer support has been notified about the posted complaint.
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        A
        Aagaz aarzoo
        from Patna, Bihar
        Apr 15, 2023
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        Ticket id :31492225
        A few days ago we booked warranty and our product was picked up by courier. And after 2 days email came that your warranty was rejected saying product damage. Then courier came and gave us box when open it If done, it had only one side buds. Then immediately we told your team the whole thing. We also shared the photo on email but your team refused. We got scammed. Through this platform, our This is the last effort, if we are not heard here, then we can go to the court in physical form as we have unboxing videos and email chats etc. all proofs.
        Ticket id:31492225
        mob:[protected]
        boAt customer support has been notified about the posted complaint.
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          F
          Fahim akhtar0786
          Apr 15, 2023
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          The correct product has been dispatched from you. We understood but we have not received the correct product. We have the unboxing video from start to end. You check again and give our compensation otherwise we will go to court.
          and. We have read your complete policies that's why I am saying. It is not written anywhere in your policy that you will send the wrong product to the customer.
          Apr 16, 2023
          Complaint marked as Resolved 
          Email:[email protected] mob:6204309183 address:malmal kaluahi madhubani bihar 847229
          boAt customer support has been notified about the posted complaint.
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          Shame on boat services
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          What about my complain status
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            L
            Lalit777
            from Pune, Maharashtra
            Apr 14, 2023
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            Boat airdopes 621 Warranty claim rejected due to product damaged

            Website:
            www.boat-lifestyle.com/collections/bluetooth-wireless-headphones

            I had sound disbalanced issues in the airdope 621, i brought from boat official website. I proceeded to claim warranty and gave the product to delivery partner and now after 1 day they mailed me that my claim has been rejected due to product damaged. I am sure the product wasn't damaged when I gave to the delivery patner for warranty process shipment....
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            D
            Deepti Gaikwad
            Apr 13, 2023
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            I had ordered boat 2airdopes. After doing first order they cancelled the order, then I ordered the product 2nd time they said that this product is not available for cash on delivery, it's prepayment, I was also done the prepayment of 2598, after 3days I got a mail that my order is cancelled since then after 7 days also they even not done the refund, and also they don't even try to solve the problem of issue of refund after doing a call to customer care
            boAt customer support has been notified about the posted complaint.
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              R
              rprinku
              Apr 13, 2023
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              Address: Hyderabad

              Product is faulty and I won’t get replacement boat is not helpful in any ways and just playing with me. It is a brand new product which I just recently purchased.
              boAt customer support has been notified about the posted complaint.
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                S
                suresh babu vunnam
                from Hyderabad, Andhra Pradesh
                Apr 12, 2023
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                27152746.6 months completed my warranty product is not delivered
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                  S
                  Saparya
                  Apr 12, 2023
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                  Today, on 12/04/23, I placed an order for boat airdrops 391 in the official website...my money ( Rs 649) is debited but I didn't receive any confirmation message.. I can't track my order using the id.. it's showing invalid
                  boAt customer support has been notified about the posted complaint.
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                  My problem isn't solved yet... Neither I got any money refund
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                    J
                    jjagan08
                    from Coimbatore, Tamil Nadu
                    Apr 11, 2023
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                    Address: POPPYS TOWER, 41/42 RACE ROAD, COIMBATORE
                    Website: flipkart

                    Dear Boat Team,

                    I purchased a smart watch on February 8th, 2023.

                    who have problems with battery or charging. Previously submitted two times for guarantee clearance.

                    Before I get to the ticket numbers for each case, I'll make the following observation:
                    1.[protected] February 2023; 2.[protected] March 2023.

                    However, while you were looking, neither of those two experienced any problems.
                    Customer service has already been notified. They assert that there isn't a problem.
                    They assert that your smart watch is in perfect working order.
                    The issue is still present, though.

                    I found your service to be utterly unacceptable.

                    I have submitted a guarantee claim with the ticket number 31619453 because I need a replacement for my smart watch.

                    With Regards
                    Jagan S
                    [protected]
                    Apr 12, 2023
                    Complaint marked as Resolved 
                    I can't resolved my complaint.
                    boAt customer support has been notified about the posted complaint.
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                      A
                      Abhinav702
                      Apr 11, 2023
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                      I had raised replacement for the airdrop161 from boat store varansi but today I got empty package (Product was not there)
                      It's a ver worst things happening with us
                      Please look into it on priority

                      Attaching the video for your reference.

                      Manish Pandey
                      +[protected]
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                        B
                        Biplab Kumar Jena
                        from Puri, Odisha
                        Apr 10, 2023
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                        I had recently ordered an earphone "boAt bassheads 100 headset" from boAt via Amazon. But due to low bass issue, I claimed warranty for it and it got approved. boAt successfully picked up my old product, but I didn't receive my replacement product from boAt . It's been over one month I am trying contact them, they are just telling me to wait . They did not even give me my old product. Now I am very mentally harrassed.
                        Ticket Number (For Warranty Claim) : 30462472
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                          V
                          Viral-Patel
                          from Mumbai, Maharashtra
                          Apr 10, 2023
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                          I ordered a newly launched Boat Lunar Call Pro Watch on 29th March 2023. Till date, I have not received any update from the company about the status of the product. Customer service on twitter says product delivered, on Website it says product will be dispatched soon and Call center says order is cancelled coz of no stock. If there is no stock, then why they are taking orders at first. Also, it takes more than 10 days to refund money. Its not only me but product for many customers has been cancelled for no stock. My friend also faced the same thing.
                          boAt customer support has been notified about the posted complaint.
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                            J
                            Jenifer Raj
                            Apr 10, 2023
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                            Its been 2 days now and the product is not yet dispatched. Please do the needful.
                            boAt customer support has been notified about the posted complaint.
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                              J
                              Jenifer Raj
                              Apr 10, 2023
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                              Its been two days now, but the order is not yet dispatched. Please do the needful
                              Appreciate your quick action on this.

                              Thanks!
                              boAt customer support has been notified about the posted complaint.
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                                B
                                boat12
                                Apr 9, 2023
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                                Address: New colony, west of waterways,, W. NO. 16, jitwarpur nizamat, Samastipur

                                Blutooth is not working before i face this problem wile connecting it but now the voice is coming cracking voice since on 9.4.23. I bought from amazon[protected]
                                boAt customer support has been notified about the posted complaint.
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                                  V
                                  Veera Mech
                                  Apr 9, 2023
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                                  Address: Raghul Institute,rathinamangalam,(tagore engineering college behind), vandalur, Tambaram ,Chennai,, tamilnadu,600048, mobile number 9894211194

                                  Boat airdops 131 pro one side not working so I claim warranty so he pick up my product but not return deliver me, the delivery person not contact me on my mobile
                                  boAt customer support has been notified about the posted complaint.
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                                    M
                                    Manas@305
                                    Apr 9, 2023
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                                    Website: [email protected]

                                    On April 4 I Make Payment Of Rs 378 To An Ad Of Boat Company product Saw On Instagram And Till Now As On April 9, They Are Not Responding And I feel They Have Done Fraud with Me
                                    email address from I received order Confirmation- soundbar.[protected]@gmail.com
                                    boAt customer support has been notified about the posted complaint.
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                                      T
                                      tarunsaini606
                                      from faridabad, Haryana
                                      Apr 8, 2023
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                                      Address: PLOT NO 206 SECTOR 24 NAVEEN INDUSTRIAL CORPORATION

                                      Recently I purchased Boat earbuds from Myntra.
                                      Now i facing problem with one bud sometime its work or sometime not Kindly replace it or repair it ASAP !
                                      boAt customer support has been notified about the posted complaint.
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