boAt Complaints & Reviews

Address: Melattur

Website: www.boat-lifestyle.com

I've ordered a boAt speaker on 13th April. Today is 17th April still my order is not even packed or dispatched. When I email them, they always say "wait for 24-48 hours " When I ordered the product they promised Assured dispatch within 48 hours.My order was prepaid. Boat always delay prepaid orders.

Order ID 4742095

Order date 13/04/23

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My product airdopes 131 is not working and it's only been a month since I bought it. I performed factory reset and charging it but it's right ear bud is not working. It's so shocking that is newly bought product is not working kindly solve this issue or replace it

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Ticket id :31492225
A few days ago we booked warranty and our product was picked up by courier. And after 2 days email came that your warranty was rejected saying product damage. Then courier came and gave us box when open it If done, it had only one side buds. Then immediately we told your team the whole thing. We also shared the photo on email but your team refused. We got scammed. Through this platform, our This is the last effort, if we are not heard here, then we can go to the court in physical form as we have unboxing videos and email chats etc. all proofs.
Ticket id:31492225
mob:[protected]

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The correct product has been dispatched from you. We understood but we have not received the correct product. We have the unboxing video from start to end. You check again and give our compensation otherwise we will go to court.
and. We have read your complete policies that's why I am saying. It is not written anywhere in your policy that you will send the wrong product to the customer.

Apr 16, 2023

Complaint marked as Resolved

Email:[email protected] mob:6204309183 address:malmal kaluahi madhubani bihar 847229

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Fahim akhtar0786

Apr 16, 2023

Shame on boat services

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Fahim akhtar0786

Apr 18, 2023

What about my complain status

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Website:
www.boat-lifestyle.com/collections/bluetooth-wireless-headphones

I had sound disbalanced issues in the airdope 621, i brought from boat official website. I proceeded to claim warranty and gave the product to delivery partner and now after 1 day they mailed me that my claim has been rejected due to product damaged. I am sure the product wasn't damaged when I gave to the delivery patner for warranty process shipment....

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I had ordered boat 2airdopes. After doing first order they cancelled the order, then I ordered the product 2nd time they said that this product is not available for cash on delivery, it's prepayment, I was also done the prepayment of 2598, after 3days I got a mail that my order is cancelled since then after 7 days also they even not done the refund, and also they don't even try to solve the problem of issue of refund after doing a call to customer care

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Address: Hyderabad

Product is faulty and I wonâ€™t get replacement boat is not helpful in any ways and just playing with me. It is a brand new product which I just recently purchased.

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27152746.6 months completed my warranty product is not delivered

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Today, on 12/04/23, I placed an order for boat airdrops 391 in the official website...my money ( Rs 649) is debited but I didn't receive any confirmation message.. I can't track my order using the id.. it's showing invalid

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Saparya

Apr 22, 2023

My problem isn't solved yet... Neither I got any money refund

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Address: POPPYS TOWER, 41/42 RACE ROAD, COIMBATORE

Website: flipkart

Dear Boat Team,

I purchased a smart watch on February 8th, 2023.

who have problems with battery or charging. Previously submitted two times for guarantee clearance.

Before I get to the ticket numbers for each case, I'll make the following observation:
1.[protected] February 2023; 2.[protected] March 2023.

However, while you were looking, neither of those two experienced any problems.
Customer service has already been notified. They assert that there isn't a problem.
They assert that your smart watch is in perfect working order.
The issue is still present, though.

I found your service to be utterly unacceptable.

I have submitted a guarantee claim with the ticket number 31619453 because I need a replacement for my smart watch.

With Regards
Jagan S
[protected]

Apr 12, 2023

Complaint marked as Resolved

I can't resolved my complaint.

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I had raised replacement for the airdrop161 from boat store varansi but today I got empty package (Product was not there)
It's a ver worst things happening with us
Please look into it on priority

Attaching the video for your reference.

Manish Pandey
+[protected]

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I had recently ordered an earphone "boAt bassheads 100 headset" from boAt via Amazon. But due to low bass issue, I claimed warranty for it and it got approved. boAt successfully picked up my old product, but I didn't receive my replacement product from boAt . It's been over one month I am trying contact them, they are just telling me to wait . They did not even give me my old product. Now I am very mentally harrassed.
Ticket Number (For Warranty Claim) : 30462472

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I ordered a newly launched Boat Lunar Call Pro Watch on 29th March 2023. Till date, I have not received any update from the company about the status of the product. Customer service on twitter says product delivered, on Website it says product will be dispatched soon and Call center says order is cancelled coz of no stock. If there is no stock, then why they are taking orders at first. Also, it takes more than 10 days to refund money. Its not only me but product for many customers has been cancelled for no stock. My friend also faced the same thing.

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Its been 2 days now and the product is not yet dispatched. Please do the needful.

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Address: Aurangabad

Website: support.boat-lifestyle.com

I have bought a boat storm call watch from flipkart. But after some days the display is not working properly. So, that's why i have send application to boat about warranty claim.
When the boat courier partner pick up the product the product does not have any physical damage. But after some days i have receive the message that the claim request is cancelled due to physical damage but my watch does not have physical damage when he was picked up.

boAt Complaints & Reviews

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boAt reviews & complaints page 15

Product not dispatched after 4 days

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Newly bought product not working

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Warranty product received incomplete one side buds received only not both side

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Received one side buds only

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Boat airdopes 621 Warranty claim rejected due to product damaged

Negligence in solving the problem of refund of parepayment of product even though order is cancelled

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Airdopes 411anc

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Boat 402 black

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Placed order didn't receive any message

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Boat wave call-active black

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Received empty package

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Complaint about holding my product.

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Product not delivered and no cash back.

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Order ID 4707091 product not dispatched

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Order not dispatched - Order ID 4707091

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Bluetooth is not working before I face this problem while connecting it but now the voice is coming cracking voice

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Boat airdopes 131 pro right side not working

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Fraud Had Been Done with me

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AIRDOPES 121V2 BUDS Not Working

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Boat warranty Scam

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