boAt Complaints & Reviews

Dear sir /madam,
I gave my airdopes to the boAt service centre for service before 2 months
But they are not returning my airdopes and they are not even giving proper response.
Please consider this and make them to return my airdopes repaired soon.
Please take this as a kind request.

Ticket number:- 1420968
AWB NO.:[protected]

Hello,

I have registered a complaint on boat on 16-Sep-2020. Complaint no is : 1560690

On 21-sep-2020, service center received my product for servicing . i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting, When i connect they do not answer properly, what the hell is they doing its about month and product is not my hand till now.As per there policy it should be in hand in 10 to 15 days..what wrong with them now .?Were ia there policy now..?
When can i expect a delivery of my replacement product.

Regards,
Vikesh

Sir this is a kind request to please look into the matter as i have purchased boat company powerbank which is under warranty and is not working i purchased this product on august 2020 and it has 1year warranty. I complained this issue to boat company they mailed me that they will pickup my item and will issue me a replacement but i havent received such replacement yet and i am mailing them again and again but they are not responding please look into the matter. My ticket no. 1542400. My mobile no. [protected] .My name is Archil Singhal .Powerbank model is PB18 blue colour and i have attached the receipt of the product in the attachment below please have a look. thank you

I had requested for replacement of my boat airdopes 381 bold blue product with the ticket no:1561431 and the ticket status shows replacement product issued on 2nd October but still I haven't received my replaced product

My boat 104 wireless bluetooth is going to disconnect simultaneously .i bought it a month ago.

I raised a complaint on my boat basshead working problem on 16th September and they picked up the product on 17th September. Since 29 September the status shows replacement product dispatching in 5 days. They are neither replying to mails also. Support ticket number: 1545874
Please help

I have raise ticket to repair/ replacement of boat earphones as it got damage under 1 month and it has 1 year warranty. On 28th august boat team has collected earphone for repairing/ replacement. now its almost 1.5 month i am following up with them but no one responding me.

Ticket number - 1453364
AWB number[protected]

Kindly help me out on this

Thanking you

I had registered complaint in 15 september
on october 1 status shows that Replaced product dispatching in 5 business days and Replacement product issued.

now it is october 9 th they are not providing any update, i tried to contact many times they are not taking calls, i emailed them many time but no response

Power not working.

My ticket no is 1566502
Replacement of product issued from the boat service team as it's showing on suppor.boatlifestyle but till they did not yet dispatched my replacement product I've been told on 2nd October that replacement product will be dispatched in 5 business days but still they did not even dispatched to me as in case I've registered my warranty claim on 21 September 2020 and it's been almost 20 days I did not get them back even after sending multiple emails and queries they didn't even updated my ticket status since 2nd October. . please give me some updates on my ticket no 1566502

Shweta kanwar bought boat rockers 255f pro earphones on 11/7/2020 with order id - od[protected]. this product came under 1 yr warranty. my earphones is not working from last few days as i put it on charge the blue and red light start blinking continuously. it's not able to paired with mobile. i am attaching the original bill of it. look into this matter and resolve it asap.

I have ordered boat airdope 131 black throgh boat website on 4th sept 2020. i didn't get my invoice my order I'd is 43355 now right side airdope is not working customer care number is usless please help me out.

Ticket no: 1514427. Registered warranty complaint on 9/9/2020. I sent them my earphones for replacement and it reached the destination on 21/9/2020. On 25/9/2020 the status changed to replaced product dispacthing in 5 business days. Today is 8/10/2020 still i didn’t receive my replacement.

Hi have registered complaint in june 2020 n same was picked up frm me on 12th june 2020. But till date there is not update frm there side.

Complaint no is 1161652

I ordered boat wired headsets on July 6, 2020 and i received the parcel almost after ten days and the same day i have raised the return request and it returned to the delivery person(from xpressbees) on 29th July 2020, now it's been more than two months still i didn't get any response regarding my refund and i have called to customer care support and i have raised many mails regarding it, but none of them was responded.I would like to know the status of my refund or the approximate time that they will gonna take to refund my money.

My order Id is 22988.
mobile - [protected].
mail - [protected]@gmail.com

Hello,

I have registered a complaint on boat on 08 sep 2020. Ticket no is 1518014.

On 15 sep 2020, service center received my product for servicing and but the problem is i did not get any status from boat that when i get back my product after replacement.
I am unable to contact customer care, call is not connecting,
When can i expect a delivery of my replacement product.

Regards
Nitin

I bought boat earphones and they had some defect so i registered a complaint. Its been moe than a month since day and the last status update was on 23rd september that they will be dispatching the replaced product within 5 business days but its still not done.
I have talked twice to their customer execustives but they are also not helping

Replacement product issued ticket status updated on 16th september, 21st september, 25th sepember, 2nd october and 7th october after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 7th sepember with a ticket number 1507975. The product was collected from me on 8th september and the service center received on 11th of sepetember, when i check in boat website with my ticket. I saw that on 16th they agree for replacement but till now there is no change in replacement
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails

I sent my earphones for replacement, it shows "23 september 2020 replaced product dispatching in 5 business days." this after 23rd sep. I haven't received any update.

Hi,

I purchased boat rockerz 255 head phone from amazon on 15 oct'19. It's still under warranty. It has stopped working since last month. I visited the service center in Pune today but not received good support. In fact Service center experience was really bad. I met with Mr Kamal and post inspecting the headphone he told me that there is a gap in the part where battery is placed, hence it has drained out and can't be replaced even though it is under warranty. I am really frustrated as it has taken me more than an hour to reach service center which is a risk in this Covid situation.

I can confirm that this gap exist since the time it is delivered and there is no physical damage. To me it's a manufacturing defect, refer attached photo of the same.

Mr Kamal asked me to send a mail to customer care with the photo of the defect and then company will arrange the return.

Request you to please support me in replacing the product. Screenshot and invoice attached.

Thanks
Anugrah