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boAt Complaints & Reviews

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Updated: Mar 2, 2026
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boAt reviews & complaints page 219

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S
Shiven Pandey
Sep 23, 2020
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Address: Mumbai

My ticket no — 1489878

My boat earphone was in warranty i register for the replacement they picked my product and replaced it with a new one but they are not dispatching them from the service center. They are not replying to my email and their customer care number is not working
Please help me in resolving this issue
I ordered on 3rd seteptemer and they issued new product 15th september its more than 20 days
boAt customer support has been notified about the posted complaint.
Sep 27, 2020
Updated by Shiven Pandey
They are not contact until now
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    M
    Móhđ Mûđaśśîr
    Sep 23, 2020
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    Dear sir/madam

    I am not getting any status of below mentioned ticket no
    T-1158418
    When i tried to contact on phone, your service executive not picking up the call.
    I were register this complaint (Boat rockrez 270) on dated 6 june 20.. And item picked on dated 12 jun 20.
    But after that no update received...

    Thanks & regards,
    Mohd mudassir
    T-1158418
    boAt customer support has been notified about the posted complaint.
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      S
      Sanjay kushwaha
      Sep 22, 2020
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      Website: Www.boat-lifestyle.com

      With reference to ticket no. 1455382 product replacement issued on 8 sep. 2020 and as tracking details showing product to be dispatched within 5 business days, but more than 14 days elapsed after replacement issued but still no update about foresaid product.
      It's more than 25 days registered my complaint on boat website
      boAt customer support has been notified about the posted complaint.
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        A
        Ajeet@9325
        Sep 22, 2020
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        Resolved

        My product replacement issue not solve my problem.15 days go but my product replacement is not solve why
        Sep 22, 2020
        Complaint marked as Resolved 
        My phone number is 7004757392
        boAt customer support has been notified about the posted complaint.
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          I have registered a complaint on boat on 15-july-2020. Complaint no is 1288567

          On 24-july-2020, service center received my product for servicing and on 29-july-2020 i got a status as replacement product is dispatched. Byt still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
          I am unable to contact customer care, call is not connecting, when can...
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          Mr_Sujal Thaplu
          Sep 22, 2020
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          Website: www.boat-lifestyle.com

          Hi
          On 16 Aug 2020 I registered a complaint on boat website which was successfully registered and on 26 Aug 2020 my product was picked up but now it's been a month and I haven't received my product back and. There is no response from them

          My ticket no. 1420119

          Please do something with it
          boAt customer support has been notified about the posted complaint.
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            N
            Niks Goel
            Sep 21, 2020
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            Complaint number 1476124
            I have raise complaint on 31 aug but didn't get my replacement till date. On 14th september boat updated status dispatching unit in 5 business day today is 21 september. This totally i am getting bad experience from boat.
            Kindly take some need full steps.
            boAt customer support has been notified about the posted complaint.
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              Priyal pahuja
              Sep 21, 2020
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              Address: 506/18 Arya Nagar rohtak

              Yesterday I take a speaker from courier service but it's voice is missing it connected from bluetooth but music voice is not coming
              +1 videos
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                G
                Gunashekar M
                Sep 21, 2020
                Resolved
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                Resolved

                I had purchased boat rockerz 255 sports bluetooth wireless earphones on 16/10/2019. After few months my earphones battery became weak i registered a complaint and they provided me with a ticket number - 1517885 and awb[protected], on the next day itself it was pickedup by bluedart delivery boy. I got a message on 11th september 2020 that they have received my earphones in there service center. I waited till 20th 2020 september, i tried to track my product on their website by the help of ticket no -1517885, it shows on 17th september 2020 out for delivery they had accepted my earphones for replacement, so i tried calling on their customer service number from the date of replacement accepted by them, people in customer service are not even bother to answer our calls, it just keeps ringing. So i tried to google for help, i got to know all the worst reviews of boat that their company employees are least bother to answer phones, to replace product - their are people who didn't received their products which were in warranty and its been above a month.

                I am really concerned about my product
                Please help me.
                Sep 29, 2020
                Complaint marked as Resolved 
                Thank you for your support as i got the product back soon
                boAt customer support has been notified about the posted complaint.
                I have registered a complaint regarding my boat rockerz wireless Bluetooth on 30th September, as it was working one side after 10 days it was showing dispatching in 5 days but status was same and no one is responding on mails as well as on calls, complaint I'd is 1599511.can team help me on this.
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                  S
                  Shubhankars267
                  Sep 21, 2020
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                  Address: Imagine Marketing Pvt.Ltd,255,Guru Gobind Industrial EstJay Coach Goregaon East,Mumbai-400063

                  First the headphone speaker stopped working after five months of purchase then one side is stopped working after ten months and now on 18th september 2020 the other side of the headphone is also stopped
                  boAt customer support has been notified about the posted complaint.
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                    Y
                    yadavaakash
                    Sep 19, 2020
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                    About two months ago one side of my earphones stops working, as my earphones are in warranty period i requested for repairing. They told me that it will be returned within 14 days. Now two months are over, i didn't get my earphones back.
                    boAt customer support has been notified about the posted complaint.
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                      S
                      Suneeta Jona
                      Sep 19, 2020
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                      Address: 500056

                      The product was picked up on september 3, 2020 for exchange of aux cable but till date it is not delivered and there is no update in the website after september 11.
                      Awb no.[protected]
                      boAt customer support has been notified about the posted complaint.
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                        Jeremy zac Thomas
                        Sep 19, 2020
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                        My replacement of boat 225 earphone is pending from 2 months no proper update from company my ticket number is 1339481
                        boAt customer support has been notified about the posted complaint.
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                          S
                          Subbu S Kumar
                          Sep 19, 2020
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                          Address: Imagine Marketing Private Limited -255,2nd floor,Guru Gobind Singh Industrial Estat Off W.E.Highway, Goregaon (E), Mumbai Maharashtra , 400063
                          Website: www.boat-lifestyle.com

                          Boat (Imagine marketing private limited. Boat)
                          They provided a number in their website as customer care number as tel:[protected]. For all warranty related and product related queries.
                          But this number is not working. How do we contact them for any needs?
                          boAt customer support has been notified about the posted complaint.
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                            Priyanka_Pandey2004
                            Sep 19, 2020
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                            Address: b 1009, sector 56, devinder vihar awho, Gurgaon-122011

                            Boat rockerz 450 mic not working. Purchased on 5 sep from amazon. Pls help. Gurgaon customer care number is not working.
                            boAt customer support has been notified about the posted complaint.
                            Same problem happening with my Boat Rockerz 450 headphones.
                            same problem
                            The mic is not working
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                              G
                              Govind L
                              Sep 19, 2020
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                              I ordered for a headset, i dint receive for a long time for more than a month. I paid for the product online. I cancelled the order as it took long time, i cancelled before they processed the order. But i received the order after 66 days. I informed them i have cancelled the order they asked to return the order through their portal. I tried but still their portal is responding "not delivered". I complained to the company with mail several times but now they are not even responding to the mail. I have all the mail proof regarding this. Please help me.
                              boAt customer support has been notified about the posted complaint.
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                                S
                                Shivam2000
                                Sep 19, 2020
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                                Ticket no : 1428888, awb :- [protected]. I have not received any information from 1 month of my headphone. I am also trying boat customer care no. And email address every day but no response from their side. Kindly response as soon as possible.
                                boAt customer support has been notified about the posted complaint.
                                Sep 19, 2020
                                Updated by Shivam2000
                                my headphone is not working properly so it is under warranty period I claimed it for replacement, Ticket no : 1428888, AWB :- [protected] . My headphone has reached service centre on 3 sep, since I have not received any information from 1 month of my headphone . I am also trying their customer care no . And email address every day but no response from their side . Kindly response as soon as possible,
                                Sep 21, 2020
                                Updated by Shivam2000
                                Any update ?? From boat company
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                                  Yatishbhardwaj
                                  Sep 19, 2020
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                                  I ordered boat airdopes 131 on 27august it delivered to me on 31august, but after 2 days on 2nd sep i exchanged my product, courier boy picked my product on 2sep from that day till today 19sep there is no response from boat team,
                                  I called them several times but no response i attached picked up slip
                                  boAt customer support has been notified about the posted complaint.
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                                    ganeriwalyash2002
                                    Sep 19, 2020
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                                    I have given my product under warranty and replacement on 31st august and it was approved for a replacement.
                                    The message for dispatch meant came on 11th september. Now it more than a weeks time and i have not yet received any update about my product.
                                    I have mailed them but they don’t reply and their service centres do not pickup phones.
                                    I am annoyed with their quality of service and worried about my product.
                                    The ticket no is - 1476439
                                    boAt customer support has been notified about the posted complaint.
                                    Sep 19, 2020
                                    Updated by ganeriwalyash2002
                                    Ticket no 1476439
                                    It’s more than a week but boat company has not given any update or response about my product.
                                    They don’t pickup phones and don’t reply the emails.
                                    I am very annoyed with this type of customer care service and will soon file a complaint if the product shows any further delay
                                    Boat please try to dispatch and deliver my headphones as soon as possible
                                    Sep 23, 2020
                                    Updated by ganeriwalyash2002
                                    still no action has been taken by boat company and they are not dispatching my replacement product !!!
                                    Sep 25, 2020
                                    Updated by ganeriwalyash2002
                                    boat company is not dispatching my product
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                                      Karthikkarthik
                                      Sep 18, 2020
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                                      Product boat rockerz 255 is received from me 2 month ago as its one side speaker is not working. But till now i didn't receive any response or product back.
                                      boAt customer support has been notified about the posted complaint.
                                      No response until now :( bad experience I ever had.
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