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Updated: Jan 15, 2026
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V
[email protected]
Oct 12, 2020
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Dear sir
I have bought a boat but now it does not sound like 2nd side, if I report it to you online for repair, it does not happen due to lockdown, it does not happen, but you are accepting the complaint of other models, then what is the problem

My sister has taken boat 235 bluetooth it was damaged so she complained online for repair it was taken but for my bluetooth boat rockerz i have been complaining for last 2 months is it not taken? My sister and I have the same address, so what's the problem?
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    awsumshubh007
    Oct 12, 2020
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    My product was picked up for repairing purpose on20th sep. 2020 as its nearly 1month now there is no response from boat team very poor service they are saying product dispatched and with courier partner & will ne updated once they feed up the info...very cheap kind of behaviour from boat service.customers are really bugged up from complaining boat no actions are taken please take corrective actions else please dont make people fool who have trust on brand...
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      V
      Vedz
      Oct 10, 2020
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      Vedika vinod
      Oct 10, 2020

      I have brought Boat rockerz 225 wireless headphone 5 months back in jun and started facing issues with one side so i gave them for replacement and i received a email regarding revert back in 4 day but instead days have passed...they nor picking up their phone and nor replying to emails...i m very much disappointed. It has been 3 months that my product isnt delivered. I am tired of sending emails .My ticket no. is 1323685.
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        S
        Shri_46
        Oct 10, 2020
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        Resolved

        My boAt rockerz 255 were not working and since they were under warranty i registered for a replacement of my earphones. The earphones have been received by the service center but they still haven't got back to me about anything related to return of my replacement product. Its been two weeks as of today and i want to know what's the status and when will i get my earphones replaced.
        Oct 25, 2020
        Complaint marked as Resolved 
        boAt customer support has been notified about the posted complaint.
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          R
          Ramcey
          Oct 9, 2020
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          Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

          Dear sir /madam,
          I gave my airdopes to the boAt service centre for service before 2 months
          But they are not returning my airdopes and they are not even giving proper response.
          Please consider this and make them to return my airdopes repaired soon.
          Please take this as a kind request.

          Ticket number:- 1420968
          AWB NO.:[protected]
          +1 photos
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            V
            Viki K
            Oct 9, 2020
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            Address: 14B chandan park society ,Navsari Gujarat

            Hello,

            I have registered a complaint on boat on 16-Sep-2020. Complaint no is : 1560690

            On 21-sep-2020, service center received my product for servicing . i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
            I am unable to contact customer care, call is not connecting, When i connect they do not answer properly, what the hell is they doing its about month and product is not my hand till now.As per there policy it should be in hand in 10 to 15 days..what wrong with them now .?Were ia there policy now..?
            When can i expect a delivery of my replacement product.

            Regards,
            Vikesh
            +1 photos
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              A
              Archil Singhal
              Oct 9, 2020
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              Address: india

              Sir this is a kind request to please look into the matter as i have purchased boat company powerbank which is under warranty and is not working i purchased this product on august 2020 and it has 1year warranty. I complained this issue to boat company they mailed me that they will pickup my item and will issue me a replacement but i havent received such replacement yet and i am mailing them again and again but they are not responding please look into the matter. My ticket no. 1542400. My mobile no. [protected] .My name is Archil Singhal .Powerbank model is PB18 blue colour and i have attached the receipt of the product in the attachment below please have a look. thank you
              +1 photos
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              Oct 19, 2020
              Updated by Archil Singhal               not yet complaint being rectified
              View replies
              Hello archal singh ..Can you share invoice of your product.. i have ordered same product in August 2020.. but I had lost my phone. So I didn't get my Amazon account.. so I have lost invoice of this boat powebank. Plz send me invoice of this [protected] whatsapp
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                S
                Sanketh Srinivas
                Oct 9, 2020
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                I had requested for replacement of my boat airdopes 381 bold blue product with the ticket no:1561431 and the ticket status shows replacement product issued on 2nd October but still I haven't received my replaced product
                +1 photos
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                  I
                  IMC PRODUCT
                  Oct 9, 2020
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                  Address: At Bagha Suhird nagar IMC store begusari pin 851218 Bihar

                  My boat 104 wireless bluetooth is going to disconnect simultaneously .i bought it a month ago.
                  boAt customer support has been notified about the posted complaint.
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                    R
                    Revathy Santhosh K
                    Oct 9, 2020
                    Resolved
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                    Resolved

                    Address: Boat service center Mumbai

                    I raised a complaint on my boat basshead working problem on 16th September and they picked up the product on 17th September. Since 29 September the status shows replacement product dispatching in 5 days. They are neither replying to mails also. Support ticket number: 1545874
                    Please help
                    Oct 19, 2020
                    Complaint marked as Resolved 
                    Got it delivered after i registered a complaint on consumer helpline(govt) . my product was shipped very next day after i registered complaint.
                    boAt customer support has been notified about the posted complaint.
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                    same for me it's been 5 months and i still haven't recieved my replaced earphones and no response of mails and calls also
                    Reply
                    Revathy Santhosh K's [Complaint's author] reply, Oct 10, 2020
                    I dont know why they cant just sent back the product as fast as they picked it up. You can send a mail to support desk to see what they say. 5 months is too much. If u are lucky u might get a reply
                    i had similar problem, i complained here and within next 4 days I got the replacement product
                    I think if you still haven't gotten replacement put up another complaint here
                    Reply
                    Revathy Santhosh K's [Complaint's author] reply, Oct 11, 2020
                    Okay i will wait for 2 more days...then ill put another complaint if i didnt get it...thankyou :)
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                      S
                      Sujatamagdum
                      Oct 9, 2020
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                      I have raise ticket to repair/ replacement of boat earphones as it got damage under 1 month and it has 1 year warranty. On 28th august boat team has collected earphone for repairing/ replacement. now its almost 1.5 month i am following up with them but no one responding me.

                      Ticket number - 1453364
                      AWB number[protected]

                      Kindly help me out on this

                      Thanking you
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                        A
                        akhilarz
                        Oct 9, 2020
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                        Address: mumbai

                        I had registered complaint in 15 september
                        on october 1 status shows that Replaced product dispatching in 5 business days and Replacement product issued.

                        now it is october 9 th they are not providing any update, i tried to contact many times they are not taking calls, i emailed them many time but no response
                        boAt customer support has been notified about the posted complaint.
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                        Same problem here. Can you post any updates when they occur?
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                          J
                          Jittu Biswas
                          Oct 9, 2020
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                          Address: Barrackpur.Nilgunj.Nilgunj Bijoypur.primary schoo.

                          Power not working.
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                            Harish Ahire
                            Oct 9, 2020
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                            Address: 501B, SHRI GURU HAR KRISHAN BHAVAN CHARAT SINGH COLONY ROAD, CHAKALA, ANDHERI EAST MUMBAI Mumbai City MH 400093, Mumbai Maharashtra India

                            My ticket no is 1566502
                            Replacement of product issued from the boat service team as it's showing on suppor.boatlifestyle but till they did not yet dispatched my replacement product I've been told on 2nd October that replacement product will be dispatched in 5 business days but still they did not even dispatched to me as in case I've registered my warranty claim on 21 September 2020 and it's been almost 20 days I did not get them back even after sending multiple emails and queries they didn't even updated my ticket status since 2nd October. . please give me some updates on my ticket no 1566502
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                              S
                              Shweta Rathore
                              Oct 8, 2020
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                              Shweta kanwar bought boat rockers 255f pro earphones on 11/7/2020 with order id - od[protected]. this product came under 1 yr warranty. my earphones is not working from last few days as i put it on charge the blue and red light start blinking continuously. it's not able to paired with mobile. i am attaching the original bill of it. look into this matter and resolve it asap.
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                                V
                                Vishwanath Potdar
                                Oct 8, 2020
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                                Address: India

                                I have ordered boat airdope 131 black throgh boat website on 4th sept 2020. i didn't get my invoice my order I'd is 43355 now right side airdope is not working customer care number is usless please help me out.
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                                  Farheenalikasu
                                  Oct 8, 2020
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                                  Ticket no: 1514427. Registered warranty complaint on 9/9/2020. I sent them my earphones for replacement and it reached the destination on 21/9/2020. On 25/9/2020 the status changed to replaced product dispacthing in 5 business days. Today is 8/10/2020 still i didn’t receive my replacement.
                                  boAt customer support has been notified about the posted complaint.
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                                    Chirag79963
                                    Oct 8, 2020
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                                    Hi have registered complaint in june 2020 n same was picked up frm me on 12th june 2020. But till date there is not update frm there side.

                                    Complaint no is 1161652
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                                      V
                                      venumounica
                                      Oct 7, 2020
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                                      I ordered boat wired headsets on July 6, 2020 and i received the parcel almost after ten days and the same day i have raised the return request and it returned to the delivery person(from xpressbees) on 29th July 2020, now it's been more than two months still i didn't get any response regarding my refund and i have called to customer care support and i have raised many mails regarding it, but none of them was responded.I would like to know the status of my refund or the approximate time that they will gonna take to refund my money.

                                      My order Id is 22988.
                                      mobile - [protected].
                                      mail - [protected]@gmail.com
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                                        nitingupta9827
                                        Oct 7, 2020
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                                        Hello,

                                        I have registered a complaint on boat on 08 sep 2020. Ticket no is 1518014.

                                        On 15 sep 2020, service center received my product for servicing and but the problem is i did not get any status from boat that when i get back my product after replacement.
                                        I am unable to contact customer care, call is not connecting,
                                        When can i expect a delivery of my replacement product.

                                        Regards
                                        Nitin
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