boAt Complaints & Reviews

On 26th august i placed the request for my product which was not working properly and 28th august it was approved on 29th august they picked up my product and after 2nd september i haven't received any update regarding my product. So sent them mail asking about my product they haven't replied and neither their customer service number working.

My ticket no — 1489878

My boat earphone was in warranty i register for the replacement they picked my product and replaced it with a new one but they are not dispatching them from the service center. They are not replying to my email and their customer care number is not working
Please help me in resolving this issue
I ordered on 3rd seteptemer and they issued new product 15th september its more than 20 days

Dear sir/madam

I am not getting any status of below mentioned ticket no
T-1158418
When i tried to contact on phone, your service executive not picking up the call.
I were register this complaint (Boat rockrez 270) on dated 6 june 20.. And item picked on dated 12 jun 20.
But after that no update received...

Thanks & regards,
Mohd mudassir
T-1158418

With reference to ticket no. 1455382 product replacement issued on 8 sep. 2020 and as tracking details showing product to be dispatched within 5 business days, but more than 14 days elapsed after replacement issued but still no update about foresaid product.
It's more than 25 days registered my complaint on boat website

My product replacement issue not solve my problem.15 days go but my product replacement is not solve why

I have registered a complaint on boat on 15-july-2020. Complaint no is 1288567

On 24-july-2020, service center received my product for servicing and on 29-july-2020 i got a status as replacement product is dispatched. Byt still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting, when can...

Hi
On 16 Aug 2020 I registered a complaint on boat website which was successfully registered and on 26 Aug 2020 my product was picked up but now it's been a month and I haven't received my product back and. There is no response from them

My ticket no. 1420119

Please do something with it

Complaint number 1476124
I have raise complaint on 31 aug but didn't get my replacement till date. On 14th september boat updated status dispatching unit in 5 business day today is 21 september. This totally i am getting bad experience from boat.
Kindly take some need full steps.

Yesterday I take a speaker from courier service but it's voice is missing it connected from bluetooth but music voice is not coming

I had purchased boat rockerz 255 sports bluetooth wireless earphones on 16/10/2019. After few months my earphones battery became weak i registered a complaint and they provided me with a ticket number - 1517885 and awb[protected], on the next day itself it was pickedup by bluedart delivery boy. I got a message on 11th september 2020 that they have received my earphones in there service center. I waited till 20th 2020 september, i tried to track my product on their website by the help of ticket no -1517885, it shows on 17th september 2020 out for delivery they had accepted my earphones for replacement, so i tried calling on their customer service number from the date of replacement accepted by them, people in customer service are not even bother to answer our calls, it just keeps ringing. So i tried to google for help, i got to know all the worst reviews of boat that their company employees are least bother to answer phones, to replace product - their are people who didn't received their products which were in warranty and its been above a month.

I am really concerned about my product
Please help me.

First the headphone speaker stopped working after five months of purchase then one side is stopped working after ten months and now on 18th september 2020 the other side of the headphone is also stopped

About two months ago one side of my earphones stops working, as my earphones are in warranty period i requested for repairing. They told me that it will be returned within 14 days. Now two months are over, i didn't get my earphones back.

The product was picked up on september 3, 2020 for exchange of aux cable but till date it is not delivered and there is no update in the website after september 11.
Awb no.[protected]

My replacement of boat 225 earphone is pending from 2 months no proper update from company my ticket number is 1339481

Boat (Imagine marketing private limited. Boat)
They provided a number in their website as customer care number as tel:[protected]. For all warranty related and product related queries.
But this number is not working. How do we contact them for any needs?

Boat rockerz 450 mic not working. Purchased on 5 sep from amazon. Pls help. Gurgaon customer care number is not working.

I ordered for a headset, i dint receive for a long time for more than a month. I paid for the product online. I cancelled the order as it took long time, i cancelled before they processed the order. But i received the order after 66 days. I informed them i have cancelled the order they asked to return the order through their portal. I tried but still their portal is responding "not delivered". I complained to the company with mail several times but now they are not even responding to the mail. I have all the mail proof regarding this. Please help me.

Ticket no : 1428888, awb :- [protected]. I have not received any information from 1 month of my headphone. I am also trying boat customer care no. And email address every day but no response from their side. Kindly response as soon as possible.

I ordered boat airdopes 131 on 27august it delivered to me on 31august, but after 2 days on 2nd sep i exchanged my product, courier boy picked my product on 2sep from that day till today 19sep there is no response from boat team,
I called them several times but no response i attached picked up slip

I have given my product under warranty and replacement on 31st august and it was approved for a replacement.
The message for dispatch meant came on 11th september. Now it more than a weeks time and i have not yet received any update about my product.
I have mailed them but they don’t reply and their service centres do not pickup phones.
I am annoyed with their quality of service and worried about my product.
The ticket no is - 1476439