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Updated: Apr 8, 2026
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boAt reviews & complaints page 216

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S
Surya Murugesh
Oct 6, 2020
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Sir, this is Surya from Chennai. I have sent my headphones Boat Airdopes 382 ( Active black ) for warranty claim on 6th September 2020 ( Ticket number:1502466) as because one side touch of my headphones was not working. And it went to the concerned authorities on 17th of September and the status was "Replacement product issued" as of 23rd September. It's 6th of October 2020, today it's been a month it went to service from my hand I didn't receive any kind of messages regarding the status of my headphones. So, kindly make sure i get my headphones soon and I want to know what's the status of it, even your customer care team is always kinda engaged and no one picks up the call . Kindly, update me the status of it and make it possible to send it to me as soon as possible. I'm really concerned about my product.

Thanking you
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It's been 48hours from I have posted this complaint still there's no change in the status or even no kinda mail regarding this .
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    Younus Kolorath
    Oct 6, 2020
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    Address: Younus. kolorath (ho) thiruvode (po) naduvannur (via)

    My earphone left side not working. I register a complaint on[protected]. No response for email or customer service. Please help me
    Ticket no 1584626
    boAt customer support has been notified about the posted complaint.
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      Harsh Shinde
      Oct 6, 2020
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      The status of ticket number 1535908 is showing that the replacement product will be dispatched in 5 days, it's more than that I still didn't get the tracking details and it's been months since my product has been picked up. Please do the needful asap .
      boAt customer support has been notified about the posted complaint.
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        C
        Chander Singh 123567890
        Oct 5, 2020
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        Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra – 400063

        Replacement Product Issued Ticket status updated on 26th September after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

        I had registered complaint on 10 September with a ticket number 1520551. The product was collected from me on 11th September and the service center received on 19th of September, when i check in boat website with my ticket. I saw that on 26th the agree for replacement but till now there is no change in replacement
        Till now i didn't receive my product,
        I called service center 100 times no one answers my call, no one replied my mails.
        Oct 11, 2020
        Complaint marked as Resolved 
        boAt customer support has been notified about the posted complaint.
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        please replace my product soon with ticket number 1543982
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          A
          Anmol Porwal
          from Delhi, Delhi
          Oct 5, 2020
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          Address: Mumbai

          I have purchased a earphone oct last year it has one year warranty.. and after sometime one side earphone is not working
          So i go to boat website and register a complain on July 17, 2020
          And then they picked up earphone by Delhivery
          With tracking no.[protected] on July 31, 2020
          And from then i have called them and email them there is no response from their side..

          After so much of wait 2 days i got connected to customer care from boAt and he is saying your complaint is deleted ...
          boAt customer support has been notified about the posted complaint.
          Oct 05, 2020
          Updated by Anmol Porwal           Ticket no is 1299449

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            N
            Nakul Cool
            Oct 5, 2020
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            My ticket no. 1523212

            I have returned my boat rockerz 255 to the courier boy because is in warranty and it's almost a month it does not dispatch for delivery.
            In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
            Please help me with that return my replacement quickly...
            boAt customer support has been notified about the posted complaint.
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              S
              Solankey Raj
              Oct 5, 2020
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              Address: K b Lal road sujapur nathnagar, Nathnagar

              Hello sir my airdopes 431 left hand side not connect please replace my airdopes
              boAt customer support has been notified about the posted complaint.
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                F
                Faizan456
                Oct 5, 2020
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                Dear Sir/ma'am,
                My name is Faizan Shaikh. I've placed the order of Boat Airdopes 201 Blue on 21/09/2020, Order No:53829. However, I observed that sound quality is poor, also Microphone volume was very low. So I placed Refund request on 28/09/2020 with refund ticket: 54256. The product was successfully returned on 01/10/2020 with Reverse pickup no : [protected] with bluedart. However, There is no update on my refund now. I called customer care but they could not trace my refund ticket no: 54256. Kindly look into matter and do needful on urgent basis. Also, customer care lines are always busy.
                Email:[protected]@live.com
                Mobile: [protected]
                Regards,
                Faizan Shaikh
                boAt customer support has been notified about the posted complaint.
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                  A
                  Anuj Bugalia
                  Oct 5, 2020
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                  I ordered a replacement for my boat headphones. It got pick up successfully and then they said that it is replaced. The company said that the replace product will be dispatched in 5 business days but it didn't.

                  My Ticket No : 1527709
                  boAt customer support has been notified about the posted complaint.
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                    R
                    reddyjasu
                    Oct 5, 2020
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                    Address: Guru Prasanth reddy MS AGARWAL FOUNDRIES PVT LTD,RAMA TOWERS,TSK CHAMBERS,RANIGUNJ BUS DEPOT,RANIGUNJ,SECUNDERABAD-50003

                    Bluetooth headset not working
                    Iam Visited Our Service Center Stock not Available

                    Pls replacement My Bluetooth headset
                    boAt customer support has been notified about the posted complaint.
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                    Please replace the my product
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                    reddyjasu's [Complaint's author] reply, Oct 7, 2020
                    Any message From our side
                    please clarify my Complaint
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                      S
                      Swatirana123
                      Oct 4, 2020
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                      Sir, i returned my boAt rockerzs 255 pro - blue on 23rd September, 2020. I didn't receive any refund on my returned order. I tried contacting customer care but they didn't respond to that, too. And i didn't not receive any call, mail or message regarding the return. Kindly look into the matter and help me for the same. My order id is #52847 and the tracking no is - [protected]
                      boAt customer support has been notified about the posted complaint.
                      Oct 04, 2020
                      Updated by Swatirana123                       Sir, i returned my boAt rockerzs 255 pro - blue on 23rd September, 2020. I didn't receive any refund on my returned order. I tried contacting customer care but they didn't respond to that, too. And i didn't not receive any call, mail or message regarding the return. Kindly look into the matter and help me for the same. My order id is #52847 and the tracking no is - [protected]
                      Oct 05, 2020
                      Updated by Swatirana123                       Please ask them to refund my money.Kindly look into my matter and helo ne for the same.

                      View replies
                      See, I'd that pickup confirmation mail, too. Still they're not answering my calls and mails.
                      Reply
                      Mayand Malik's reply, Nov 11, 2020
                      Hey Swati, Have You Received Your Refund Now? Which payment method did you use during checkout, paytm wallet or any debit card?
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                        Y
                        Yakshit jain
                        Oct 4, 2020
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                        I had a very terrible experience with boat for the very first time.
                        I claimed the warranty against the earpiece of bassheads 225 which stopped working.
                        Initially the support was quite good.The took the product from for resolving my complaint.
                        It has been 3-4 months and the customer support refrains to reply my mails and recieve my mails.
                        I tried every possible way to reach out them. I think they have blocked me.
                        My ticket no is 1094496
                        boAt customer support has been notified about the posted complaint.
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                          A
                          Aswin Vijay
                          Oct 4, 2020
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                          I have requested for replacement of my boat rockerz 235 v2 as it was malfunctioning. After almost 2 weeks, Its showing that replacement unit is issued in their website. But I still haven't received it yet. My ticket number is 1555420. I tried calling customer service and even mailed them. Still there is no response from their side.
                          boAt customer support has been notified about the posted complaint.
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                            T
                            Tejas_4321
                            Oct 4, 2020
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                            I gave my product for a repair and check up but till now i didnt received my product
                            I reqst a repair on boat support on 7th of September 2020 and it was picked up by them on 9th of September 2020 and on 17th of September they got my product
                            And then all magic happened no tracking status no info about my product they don’t received any calls dont mail back dont read mails
                            And i dont know where is my product please help me
                            Thnk you!!
                            boAt customer support has been notified about the posted complaint.
                            Oct 04, 2020
                            Updated by Tejas_4321                             My ticket number is 1506095
                            Oct 04, 2020
                            Updated by Tejas_4321                             I gave my product for a repair and check up but till now i didnt received my product
                            I reqst a repair on boat support MY TICKET NUMBER IS 1506095 on 7th of September 2020 and it was picked up by them on 9th of September 2020 and on 17th of September they got my product
                            And then all magic happened no tracking status no info about my product they don’t received any calls dont mail back dont read mails
                            And i dont know where is my product please help me
                            Thnk you!!
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                              H
                              himanshu1214
                              Oct 3, 2020
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                              I ordered boAt Rockerz 255 from the boAt's official site but received a damaged product. So, i contacted them to either give my money back or replace this product. The delivery guy(from Bluedart) took the product from my home on 28th September and still hasn't reached boAt's centre. Whenever i track the product, it shows that wrong delivery pincode, will affect delivery. I also have been trying to contact their customer service for a long time but haven't got any response. Please look into this matter and either give me a refund or replace the damaged product.
                              refund ticket number is 54236.
                              Reverse Pickup number is [protected].
                              boAt customer support has been notified about the posted complaint.
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                              I haven't got my refund yet... it's been two months
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                                H
                                HARDIL AJIT
                                Oct 3, 2020
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                                Address: Kulwant colony patiala cantt punjab

                                The left shifter is broken by stretching it when I am using the headphones please help me how much money is taken on its manufactur I will give
                                boAt customer support has been notified about the posted complaint.
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                                  L
                                  Laxman620555
                                  Oct 2, 2020
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                                  I tried mailing as well as calling to customer service, both xpressbees and boAt are not responding.
                                  boAt customer support has been notified about the posted complaint.
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                                    Laxman620555
                                    Oct 2, 2020
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                                    Few days back, I have registered my complaint on Boat official website. After that I got an email regarding pickup of my product. Along with that I got AWB no. from xpressbees for pickup of my product. After successful pickup of my product I tried tracking my product it shows it will deliver to service center by 1 October and today is 2nd October still no confirmation from their side. As well they are not receiving the call please help
                                    boAt customer support has been notified about the posted complaint.
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                                      Gul T
                                      Oct 2, 2020
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                                      I had registered my complain they took my product through courier and the product is delivered to service center but they are not telling the status of my product. It was last updated on 26th of September. There it is clearly mentioned 2 business days. But no reply by them. Please help me in this situation..
                                      My ticket no. is 1570404
                                      boAt customer support has been notified about the posted complaint.
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                                        N
                                        Nitin Pendokhare
                                        Oct 1, 2020
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                                        I purchase boat Aavante Bar 2000 online on flipkart on 06.08.2020. But now my woofer not working properly. I register compaint at customer care and my ticket no. is 1601388 but check status show ticket is invalid and no responce from customer care.
                                        boAt customer support has been notified about the posted complaint.
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                                        HI IAM HARJOTPREET SINGH

                                        I AM PARCHED Boat Aavante bar 2000

                                        Dec 10 2021 on flipkart

                                        Problem is subwoofer voice drop please solve this I am attached invoice 1 year warranty

                                        Contact no [protected]

                                                           [protected]
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