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boAt Complaints & Reviews

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Last updated Apr 26, 2024
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boAt reviews & complaints page 212

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A
akusays
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Not working

I have purchase the airdrop from boat official when i received the product from that day the product is defective. i have complaint on 8 Sept but from that day the product not replace from boat. how pathetic service boat giving to customer i will never buy product and i ll refer to everyone that boat service is like a tortoise very slow service and no one call aslo related product replament.my ticket no 1509933 contact no:[protected]...
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I had house of marley headphones and it has 2 years warranty and the product got damaged after 1 year. I claimed warranty and the product got picked up and I still didn't recieve my product it's been 4 months and it is is picked up in June and today is sep 30
Ticket number:1115483...
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Rakesh Kumar Maharana
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boat micro usb cable not delivered yet

I had my boat micro usb cable, but it had some problem in charging. So i raised a complain ticket no 1455924 in the boat website, they picked up the product from my home.

But now the status is showing " it will be dispatched in 5 business days from 8th sept 2020. Till now not yet dispatched or not yet out for delivery.

I mailed boat about my complain, then they told me on 20th sept 2020 due to covid, it was late....
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Address:Shrinivas, Prakash Nagar(East) in front of ganesh kirana store latur-413512

I bought the product boat rockerz 255r bluetooth headset with mic and 6 months later one side of the earphones is not working. The customer service is answered by an automated system asking me to register the product and sent me link. I have visit their website and registering but they replied on that pick up takes place in 2 days but still no confirmation on that and it has been more than 15 days. I tried to mail them but they were not replying....
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A
Atharv Gorade
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Warranty claim not received

Address:Mehboob ABU Saiyyed, V-care # Shop No.2, Mahavir Tower, Next Ganesh Talkies, MTNL Road, Near MTNL Exchange, Charai, Thane West, Maharashtra - 400601
Website:support.boat-lifestyle.com/service-center

I have order boat rockerz 235 v2 bluetooth headphones on 13 july 2020. After using for just one month it's buttons stop working so i registeresd my complaint on 27 august 2020. After 2 days it product is picked up, after tracking my shipment it shows whhandover from[protected]: from 2 september 2020 is is not showing any update from boat. It is almost 1 month still no update from boat. Customer care not responding for calls and mails.br...
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ᴘʀɪʏᴀᴍ ɢᴀʀɢ
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company is not dispatching my product

I have send the product for replacement on 25 august 2020 with ticket no 1437335 and my replacement product was issued on 8th of September and now its the 21th day and my product is still not dispatching and the customer care is just procrastinating their work they are again and again saying it will dispatch in 3-4 days since 17 days .
Dont take me lightly i have seen tons of complaints against your company if my product does not...
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P
Prudhvi Narayana
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Boat bass heads 100 in ear wired headphones

Website:support.boat-lifestyle.com

I have registered a complaint on 5 september regarding one ear piece is not working

It has been approved to pick up on 7 september and picked up on same day

I got a message on 14 september that product has been inwarded and is in testing phase and requires 2 days to complete

On 18 september replacement product issued and dispatching in 5 business days they have been given on their website
br...
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Prudhvi Narayana
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Boat bassheads 100 in ear wired headphones

Website:support.boat-lifestyle.com

I have registered a complaint on 5 September regarding one ear piece is not working

It has been approved to pick up on 7 September and picked up on same day

I got a message on 14 September that product has been inwarded and is in testing phase and requires 2 days to complete

On 18 September replacement product issued and dispatching in 5 business days they have been given on their website
br...
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A
Ankita183115
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Issues with warranty claim

Hello, I registered a warranty claim for my boat rockerz 255 active Black as it's one side was not working properly, ticket number 1396791. And now it's been more than a month they picked my product but no replacement, no any update. No reply when I mailed same issue on imaginemarketingindia. Luckily I got connected to customer service executive after making so many calls and he told me that process slowed down due to covid. He told me to...
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Amitkrkushwaha0125
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They don't deliver to me my product

Address:Mumbai

They don't deliver to your address and instead of contacting you, they either mark 'delivered' or 'Your order could not be delivered'. They don't even call at the number given. This time, tell minutes after I saw the items out for delivery, it was marked that it couldn't be delivered. Three was no call. I've had problems with these incompetent people thrice now and I strongly recommended not using their services. Your courier partner delhivery...
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Hashu0525
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Warranty claim issue

I bought boat speakers on june it hardly worked for one month. After 1 month the speaker not working so i calimed for warranty. They said it will take 12 to 14 days.. Its been almost one month they pickedup my product on 28th august still it is showing in transit BOM/ RVP mumbai. They are making customers as fools.. Trying to call customercare no response and sent a mtiple.emails no response.. Please take action om boat becaise they are thefting...
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N
Nikhita sippy
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Wrong product received as a replacement

Hi team,
I have purchased the boat earphone [boat rockerz 255 sports bluetooth wireless earphone - active black] on 20th oct 2019, order no.:[protected]

My earphones stopped working so i raised the support case service ticket number is 1479639 to replace the product and the new product got delivered to me but i found that product is wired earphone.

My product which i purchased was [boat rockerz...
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I have registered a complaint to boat official site regarding exchange of my earphones, with ticket no. 1351199
They have managed to pickup the product.
But there is no further updates on its return and the customer service aren't picking up calls, replying to emails.
This is really awful service I have ever received in my life. I'm very disappointed. Please help me out on this matter. This is the second time I am complaining...
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R
rajatagarwal080491
from Gurgaon, Haryana
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Pathetic services when it comes to warranty Boat Bluetooth

Address:A-2006, 6th Avenue, Gaur City 1, Noida

Dear Team,

I would like to bring your kind notice on the harassment, I am facing these days. I think that the biggest mistake of my life is to buy any Boat product. I purchased Boat Rockerz 255F on 3rd September 2019 through flipkart(Order ID: OD[protected] and the warranty of this bluetooth is for one year. I was facing the issue with this bluetooth since last one month that one side of this bluetooth is not working....
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S
Subham1234#
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boat wear less headphone

Address:Mumbai

My self subham haldar from siliguri, west bengal.
I returned one item of boat 275v wear less headphone on 11 august 2020.
Till now the item not provided me i want to resolve this problem at the earliest. The track number is : 1370542.

Please rectify the issue positively....
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A
Azeez05
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Hi team,

I dont know what's wrong with your customer service it's more than 20 days of claiming but no resolution provided yet and there is no option to contact customer support team even through call or mail never expected this type of service will be provided after buying a boat product, 100 of portals for selling product and lack of customer service after purchase issue no service center, no customer care team, no replies...
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I have registered a complaint to boat official site regarding exchange of my earphones, with ticket no. 1472316
They have managed to pickup the product.
But there is no further updates on its return and the customer service aren't picking up calls, replying to emails.
This is really awful service provided by such a emerging brand.
Please help me out on this matter....
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A
Abhyant patel
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Complaint regarding bluetooth headset

Address:Ram krishna nagar opposite dev narayan market Patna 800027 Bihar

My boat rockerz 255f bluetooth headset is in warranty but not work properly which is in the warranty no any physical damage in this i kindly reqest you to please help me...
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Address:Care of sabu nursing home bajaj showroom lane, Near Hanuman & Datta temple rajapeth amravati

I bought boat rackerzs 235v2 bluetooth headphones, they had a problem in power on.
So, i contact the company via email, and registered complaint and asked for replacing or repairing.
They assured me that they will be replacing them in 18 to 20 days. Now its over 1 months that i had not received the headphones.
I am comlpaining because i am not satified about time taken by them and there customer service number is all...
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L
Lalitmla999
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Delivered not update address

My ticket id 1100021, product change delivery adress:- 224 krishna colony behind railway station bari dholpur rajasthan 328021...
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