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Updated: Apr 8, 2026
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boAt reviews & complaints page 214

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Z
Zk1989
Oct 13, 2020
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Hi
I registered a complaint on 19 june 2020
And my replacement product dispatched on 17 july 2020. When i checked status it showed that delivered back to shipper. It has been more than 3 months i am still waiting for my headphones.
They are not replying to mails. Customer care phone number is not working.

My Old complaint id is 1198848

Now they have created new ticket . And They provided wrong tacking no.
The tracking no. Does not exist.

My new Id is 1590640
boAt customer support has been notified about the posted complaint.
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    mayur kashikar
    Oct 13, 2020
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    Address: Care of sabu nursing home bajaj showroom lane, Near Hanuman & Datta temple rajapeth amravati

    My complaint not resolve yet. take some action on my complaint.
    boAt customer support has been notified about the posted complaint.
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      R
      rahil_parsana
      Oct 13, 2020
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      Its charging is worst very difficult to charge the power bank, sometimes it does not work properly. Its worst power bank i have seen.
      boAt customer support has been notified about the posted complaint.
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        I
        ivaibhavkaushik
        Oct 13, 2020
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        Resolved

        Address: Bangalore

        I ordered an Energyshroom PB06 - Blue Power Bank (order number # 42238) from your website on August 24, 2020. On 30 August 2020, I received this product at 2.25 pm. I noticed that one of its portion has very minor physical damage. I complain it through the email. after some days as per company request I raise a same product exchange request. after that it pickup from me on 9 Sep, 2020 amd WHHandover by Xpressbees on Tuesday, 22nd Sep 2020, at 07:09 PM. after that on 25 Sep, 2020 I have got a product receive confirmation email by company. and after that confirmation till yet I have no update regarding my product. I request to the company replace product or refund my amount asap. bcz its too much delay.
        Jul 19, 2021
        Complaint marked as Resolved 
        From my side after many emails or calls on helpline numbers to the Boat company they not able to track my refund product (in which location my product reach) or replace my product with new one because of very poor quality service across the nation. So i give an option to the company that they replaced or refund my full amount within somedays. After my suggestion they refunded my full amount within two days. Thank You consumercomplaints.in team for your support.
        boAt customer support has been notified about the posted complaint.
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          A
          Atish Bhardwaj
          Oct 13, 2020
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          I claimed warranty on my boat rockerz 235v2 Earphones, I bought them only 2 months ago and they start to malfunctioning so I put a request for replacement and an agent came and picked up the product from me on 2 or 3th of September 2020 and the product received at the Mumbai for testing on 9-11 the of September so I checked the status again.On 16 of September 2020 it was showing that replacement product has been issued but today is 13 of October I didn't get it and no updates from boat.So I tried to call them but no response also I sent an email but no response there.If that's the customer service I'm disappointed from boat I have been using their products from a long time. I don't know what to do??
          Ticket number is 1470691
          boAt customer support has been notified about the posted complaint.
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            A
            Ahmedjunaid
            Oct 13, 2020
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            Hey team,
            I'm junaid ahmed and i had ordered a Bluetooth tws earbuds (boat airdopes 441) on the boat lifestyle website, and paid 1, 800 after getting a discount! but i had to cancel the order one tge same day due to some problem, and the company said it would take around 5-7 days for getting the refund, but now its almost 14 days and i haven't received my refund amount of 1800, i tried contacting the customer support more than 50 times, and no one received the call, even tried to mail them, worst customer service i have experienced, i request you to refund my money back!

            NAME : JUNAID AHMED
            Date of incident : 29/09/2020
            order no. : 57078
            website : boat lifestyle
            mobile no. (protected)
            email: [protected]@gmail.com
            boAt customer support has been notified about the posted complaint.
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              R
              Revathy Santhosh K
              Oct 13, 2020
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              Resolved

              Address: imagine marketing private limited(boAt) Mumbai

              I had registered a complaint on boat website for replacement on the issue of one side not working on 16th September and they picked up the product on 17th September. Since 29 September, the status shows replaced product dispatching in 5 days. Its almost been a month. I haven't got any updates since then. They are not replying to mails or calls as well. Please send my replaced product.
              support ticket number: 1545874
              thank you
              Oct 19, 2020
              Complaint marked as Resolved 
              Got it delivered after i registered a complaint on consumer helpline(govt) . my product was shipped very next day after i registered complaint.
              boAt customer support has been notified about the posted complaint.
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                U
                Usahai13
                Oct 13, 2020
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                Address: Near Gramotthan Seva Hospital Near Town

                Ticket id- 1579641
                My boat bassheads 225 earphones were giving distorted sound so I registered a complaint with boat. They picked up the faulty earphones from my house on September 25, 2020. On October 9, 2020 they sent me a message that replaced product is issued. Its October 13, 2020 today still there is no information about my earphones. The customer care does not answer. They don't even reply to my emails. Please help me.
                boAt customer support has been notified about the posted complaint.
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                  R
                  Revathy Santhosh K
                  Oct 12, 2020
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                  Resolved

                  Address: Boat service centre mumbai

                  I had registered a complaint on boat website for replacement on the issue of one side not working on 16th September and they picked up the product on 17th September. Since 29 September, the status shows replaced product dispatching in 5 days. Its almost been a month. I haven't got any updates since then. They are not replying to mails as well. Please send my replaced product.
                  support ticket number: 1545874
                  thank you
                  Oct 19, 2020
                  Complaint marked as Resolved 
                  Got it delivered after i registered a complaint on consumer helpline(govt) . my product was shipped very next day after i registered complaint.
                  boAt customer support has been notified about the posted complaint.
                  Oct 13, 2020
                  Updated by Revathy Santhosh K                   Please update the complaint status
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                    I
                    Indrajit B
                    Oct 12, 2020
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                    Website: support.boat-lifestyle.com

                    My boAt Stone 200 speakers stopped working, Few weeks after I bought it . I registered a complaint regarding the issue and proceeded with the warranty claim. The reverse pickup was done by Xpressbees Couriers. But I didn't receive any mail with the ticket number for my compliant. The compliant was made in June. It's been more than 4 months and I am yet to receive the replacement for those speakers. I even sent many mails regarding this issue and also tried calling customer care but all efforts were in vain.
                    boAt customer support has been notified about the posted complaint.
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                      A
                      Am Azon
                      Oct 12, 2020
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                      Replacement Product Issued Ticket status updated on 5th October after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                      I had registered complaint on 21 September with a ticket number 1564354. The product was collected from me on 22th September and the service center received on 27th of September, when i check in boat website with my ticket. I saw that on 30th the agree for replacement but till now there is no change in replacement
                      Till now i didn't receive my product,
                      I called service center 100 times no one answers my call, no one replied my mails.
                      boAt customer support has been notified about the posted complaint.
                      Oct 12, 2020
                      Updated by Am Azon                       Not resolved
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                        Gul T
                        Oct 12, 2020
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                        I have been complaining since 2th October 202 but they were not responding. On 7th they updated my status that it will get dispatched but till today they haven't dispatched it yet. They are just making fool. On 2nd October the status was replacement issued. And on 7th October the same status was updated as replacement issued..
                        My ticket number is 1570404. Please take strict action against them.
                        boAt customer support has been notified about the posted complaint.
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                          M
                          Mohd Haris 1282
                          Oct 12, 2020
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                          I have conmplained on 28 sep next day my product is picked up.. But since 5 october there is no upgrade in status... How much time they will take. Or else i think that is fraud. Response as soon as possible.. My ticket no is 1590731
                          boAt customer support has been notified about the posted complaint.
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                            V
                            [email protected]
                            Oct 12, 2020
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                            Dear sir
                            I have bought a boat but now it does not sound like 2nd side, if I report it to you online for repair, it does not happen due to lockdown, it does not happen, but you are accepting the complaint of other models, then what is the problem

                            My sister has taken boat 235 bluetooth it was damaged so she complained online for repair it was taken but for my bluetooth boat rockerz i have been complaining for last 2 months is it not taken? My sister and I have the same address, so what's the problem?
                            boAt customer support has been notified about the posted complaint.
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                              A
                              awsumshubh007
                              Oct 12, 2020
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                              My product was picked up for repairing purpose on20th sep. 2020 as its nearly 1month now there is no response from boat team very poor service they are saying product dispatched and with courier partner & will ne updated once they feed up the info...very cheap kind of behaviour from boat service.customers are really bugged up from complaining boat no actions are taken please take corrective actions else please dont make people fool who have trust on brand...
                              boAt customer support has been notified about the posted complaint.
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                                V
                                Vedz
                                Oct 10, 2020
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                                Vedika vinod
                                Oct 10, 2020

                                I have brought Boat rockerz 225 wireless headphone 5 months back in jun and started facing issues with one side so i gave them for replacement and i received a email regarding revert back in 4 day but instead days have passed...they nor picking up their phone and nor replying to emails...i m very much disappointed. It has been 3 months that my product isnt delivered. I am tired of sending emails .My ticket no. is 1323685.
                                boAt customer support has been notified about the posted complaint.
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                                  S
                                  Shri_46
                                  Oct 10, 2020
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                                  Resolved

                                  My boAt rockerz 255 were not working and since they were under warranty i registered for a replacement of my earphones. The earphones have been received by the service center but they still haven't got back to me about anything related to return of my replacement product. Its been two weeks as of today and i want to know what's the status and when will i get my earphones replaced.
                                  Oct 25, 2020
                                  Complaint marked as Resolved 
                                  boAt customer support has been notified about the posted complaint.
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                                    R
                                    Ramcey
                                    Oct 9, 2020
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                                    Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

                                    Dear sir /madam,
                                    I gave my airdopes to the boAt service centre for service before 2 months
                                    But they are not returning my airdopes and they are not even giving proper response.
                                    Please consider this and make them to return my airdopes repaired soon.
                                    Please take this as a kind request.

                                    Ticket number:- 1420968
                                    AWB NO.:[protected]
                                    boAt customer support has been notified about the posted complaint.
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                                      V
                                      Viki K
                                      Oct 9, 2020
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                                      Address: 14B chandan park society ,Navsari Gujarat

                                      Hello,

                                      I have registered a complaint on boat on 16-Sep-2020. Complaint no is : 1560690

                                      On 21-sep-2020, service center received my product for servicing . i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
                                      I am unable to contact customer care, call is not connecting, When i connect they do not answer properly, what the hell is they doing its about month and product is not my hand till now.As per there policy it should be in hand in 10 to 15 days..what wrong with them now .?Were ia there policy now..?
                                      When can i expect a delivery of my replacement product.

                                      Regards,
                                      Vikesh
                                      boAt customer support has been notified about the posted complaint.
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                                        A
                                        Archil Singhal
                                        Oct 9, 2020
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                                        Address: india

                                        Sir this is a kind request to please look into the matter as i have purchased boat company powerbank which is under warranty and is not working i purchased this product on august 2020 and it has 1year warranty. I complained this issue to boat company they mailed me that they will pickup my item and will issue me a replacement but i havent received such replacement yet and i am mailing them again and again but they are not responding please look into the matter. My ticket no. 1542400. My mobile no. [protected] .My name is Archil Singhal .Powerbank model is PB18 blue colour and i have attached the receipt of the product in the attachment below please have a look. thank you
                                        boAt customer support has been notified about the posted complaint.
                                        Oct 19, 2020
                                        Updated by Archil Singhal                                         not yet complaint being rectified
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                                        Hello archal singh ..Can you share invoice of your product.. i have ordered same product in August 2020.. but I had lost my phone. So I didn't get my Amazon account.. so I have lost invoice of this boat powebank. Plz send me invoice of this [protected] whatsapp
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