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boAt Complaints & Reviews

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Last updated Apr 26, 2024
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C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon
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boAt reviews & complaints page 214

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I had registered a replacement request on 4th september for my boat basshead 100 red earphones.
The pickup was successful, and every process till replacement issued was successful.
The last update i got on 14th september was "replacement product dispatching in 5 working days"
But its has been 10 days of this update and yet i haven't got any updates for the dispatch, nor awb number.
Upon this, the customer care...
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1509096
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boat bassheads 100 (1509096)

Hello sir/madam,

I have a complaint regarding my warranty of earphones, i registered the complaint on 7th of sept and the product was picked up on 8th sept, the service was fast when it comes to picking up a product but there isn't any update regarding the shipment of my product the product replacement has been issued but they are taking so much time in dispatching it. Instead of putting up warranty claims i should switched...
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Narendra935
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Product replacement issue

It's very disappointing that i am chasing from last 1month but still not got any proper update on my service ticket no 1449594.
I know that these days service center are working with less staff but i think more than 25 days are enough for product replacement. I had used this product only 1 week, after purchasing and it was not working properly within one week.

Please help to resolve my issue on priority.
br...
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On 26th august i placed the request for my product which was not working properly and 28th august it was approved on 29th august they picked up my product and after 2nd september i haven't received any update regarding my product. So sent them mail asking about my product they haven't replied and neither their customer service number working....
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Shiven Pandey
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They are not dispatching my product

Address:Mumbai

My ticket no — 1489878

My boat earphone was in warranty i register for the replacement they picked my product and replaced it with a new one but they are not dispatching them from the service center. They are not replying to my email and their customer care number is not working
Please help me in resolving this issue
I ordered on 3rd seteptemer and they issued new product 15th september its more than 20 days...
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M
Móhđ Mûđaśśîr
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no response of t-1158418

Dear sir/madam

I am not getting any status of below mentioned ticket no
T-1158418
When i tried to contact on phone, your service executive not picking up the call.
I were register this complaint (Boat rockrez 270) on dated 6 june 20.. And item picked on dated 12 jun 20.
But after that no update received...

Thanks & regards,
Mohd mudassir
T-1158418...
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Website:Www.boat-lifestyle.com

With reference to ticket no. 1455382 product replacement issued on 8 sep. 2020 and as tracking details showing product to be dispatched within 5 business days, but more than 14 days elapsed after replacement issued but still no update about foresaid product.
It's more than 25 days registered my complaint on boat website...
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A
Ajeet@9325
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boat headphone replacement issue

My product replacement issue not solve my problem.15 days go but my product replacement is not solve why...
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I have registered a complaint on boat on 15-july-2020. Complaint no is 1288567

On 24-july-2020, service center received my product for servicing and on 29-july-2020 i got a status as replacement product is dispatched. Byt still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting, when can...
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Mr_Sujal Thaplu
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Headphones not received back

Website:www.boat-lifestyle.com

Hi
On 16 Aug 2020 I registered a complaint on boat website which was successfully registered and on 26 Aug 2020 my product was picked up but now it's been a month and I haven't received my product back and. There is no response from them

My ticket no. 1420119

Please do something with it...
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Complaint number 1476124
I have raise complaint on 31 aug but didn't get my replacement till date. On 14th september boat updated status dispatching unit in 5 business day today is 21 september. This totally i am getting bad experience from boat.
Kindly take some need full steps....
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Priyal pahuja
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Boat stone 170 speaker

Address:506/18 Arya Nagar rohtak

Yesterday I take a speaker from courier service but it's voice is missing it connected from bluetooth but music voice is not coming...
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G
Gunashekar M
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of boat rockerz bluetooth headset

I had purchased boat rockerz 255 sports bluetooth wireless earphones on 16/10/2019. After few months my earphones battery became weak i registered a complaint and they provided me with a ticket number - 1517885 and awb[protected], on the next day itself it was pickedup by bluedart delivery boy. I got a message on 11th september 2020 that they have received my earphones in there service center. I waited till 20th 2020 september, i tried...
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S
Shubhankars267
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Headphone is not working

Address:Imagine Marketing Pvt.Ltd,255,Guru Gobind Industrial EstJay Coach Goregaon East,Mumbai-400063

First the headphone speaker stopped working after five months of purchase then one side is stopped working after ten months and now on 18th september 2020 the other side of the headphone is also stopped...
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Y
yadavaakash
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Product not returned after repairing

About two months ago one side of my earphones stops working, as my earphones are in warranty period i requested for repairing. They told me that it will be returned within 14 days. Now two months are over, i didn't get my earphones back....
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S
Suneeta Jona
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rockerz 510 viper green replacement

Address:500056

The product was picked up on september 3, 2020 for exchange of aux cable but till date it is not delivered and there is no update in the website after september 11.
Awb no.[protected]...
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J
Jeremy zac Thomas
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Replacement pending from 2 months

My replacement of boat 225 earphone is pending from 2 months no proper update from company my ticket number is 1339481...
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S
Subbu S Kumar
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Customer care number not working

Address:Imagine Marketing Private Limited -255,2nd floor,Guru Gobind Singh Industrial Estat Off W.E.Highway, Goregaon (E), Mumbai Maharashtra , 400063
Website:www.boat-lifestyle.com

Boat (Imagine marketing private limited. Boat)
They provided a number in their website as customer care number as tel:[protected]. For all warranty related and product related queries.
But this number is not working. How do we contact them for any needs?...
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P
Priyanka_Pandey2004
Oct 16, 2021
This thread was updated on Oct 16, 2021
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boat rockerz 450 mic not working

Address:b 1009, sector 56, devinder vihar awho, Gurgaon-122011

Boat rockerz 450 mic not working. Purchased on 5 sep from amazon. Pls help. Gurgaon customer care number is not working....
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G
Govind L
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Airdopes return

I ordered for a headset, i dint receive for a long time for more than a month. I paid for the product online. I cancelled the order as it took long time, i cancelled before they processed the order. But i received the order after 66 days. I informed them i have cancelled the order they asked to return the order through their portal. I tried but still their portal is responding "not delivered". I complained to the company with mail several...
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