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Updated: Dec 3, 2025
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boAt reviews & complaints page 217

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K
Karthikkarthik
Sep 18, 2020
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Product boat rockerz 255 is received from me 2 month ago as its one side speaker is not working. But till now i didn't receive any response or product back.
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No response until now :( bad experience I ever had.
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    P
    Priya ThAkral
    Sep 18, 2020
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    Address: Maharashtra

    My airdopes 441 (Black) was not delivered or refundable yet. I was called him many times but they don't attend my call. I was sent a email on boat email id. But their was no response. I want my money back
    boAt customer support has been notified about the posted complaint.
    Sep 18, 2020
    Updated by Priya ThAkral     Electronics & Appliances Complaints
    boAt

    Hello,

    I have registered a complaint on boat on 29-august-2020. Complaint no is : 1463945

    On 29august, 2020 service center received my product for servicing and i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
    I am unable to contact customer care,
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      V
      Viraj Rajput
      Sep 18, 2020
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      I have been ordered a boat 255F but due to some sound pbm i repaced it in warranty period and now it took near abt 20 days for the completed procedure and now product is not available to my door so pls take my problem seriously and i am trying to call your customer service from past 3-4 days. However ur line always busy so we dont able to communicate you.
      boAt customer support has been notified about the posted complaint.
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        A
        anita gothwal
        Sep 18, 2020
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        Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

        Few days back I have claimed my warranty of my boAt earphones but I am facing an issue with the service. My earphones is not yet delivered to me as it is shown in my ticket it was dispatched. Its been 8 days.please help me out my ticket number is 1466437
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          B
          B Madan
          Sep 18, 2020
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          Address: Tirupati
          Website: support.boat-lifestyle.com

          My product boat airdopes 411v2 earbuds with voice assistant bluetooth headset with mic along with warranty card was kept for warranty which was collected from my home address (Tirupati) on
          6th may 2020 from xpressbees delivery person with shipping awb no as[protected]. When iam tracking the id it is showing it is out for delivery from mumbai. When i visited in tirupati office they told it is with some other delivery person in maharashtra.

          I need my product back. When will i receive my product.

          Attached is the image of the product shipment.

          I tried to contact many times they are not responding. I have already send a mail to imagine marketing and they created a ticket - 48002 and a is no response from your side.

          Please help me to get my product.
          +2 photos
          boAt customer support has been notified about the posted complaint.
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          Can i get an update on this?
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            R
            Rakshit malik
            Sep 18, 2020
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            Address: Mumbai

            The earphone is going for service center to replace the earphone but 21 days is for going .The ticket no. is 1417604
            boAt customer support has been notified about the posted complaint.
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              K
              Khushirani
              Sep 17, 2020
              Resolved
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              Resolved

              Address: Bhawanipur surajgarha Lakhisarai Bihar 811106
              Website: www.boatsupport.com

              Few months (16 march) back i registered a complaint at boat support website for replacement and a person came and took the product for replacement. After that whenever i try to track the replacement it shows invalid ticket number[protected] whereas the tickn number given is absolutely correct or sure.
              I humbly request u give my product back.
              Can i pls know when will i receive my product back.
              +1 photos
              Sep 17, 2020
              Complaint marked as Resolved 
              I complaint in march . registered my complaint then picked up my product by bludart delivery boy . after that koi reply nhi aaya company se. again and again gmail kiya in imaginary market then 22 june ko pickup ka reply aaya only gmail massage but product delivered nhi kiya
              boAt customer support has been notified about the posted complaint.
              Sep 17, 2020
              Updated by Khushirani               main main complaint ki hu 16 march, complaint verify hogai thi replacement legai but still back nhi hu. again and again I complaint boat support care but don't give any response
              Boat not able to connect customer care service
              Replacement product is not delivered yet since it is 6 months

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                N
                Nandan Kumar Dutta
                Sep 17, 2020
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                Few weeks back i registered a complaint at boat support website and a person came and took the product for replacement. After that whenever i try to track the replacement it shows invalid ticket number whereas the tickn number given is absolutely correct or sure.
                Can i pls know when will i receive my product back.
                boAt customer support has been notified about the posted complaint.
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                  ᴘʀɪʏᴀᴍ ɢᴀʀɢ
                  Sep 17, 2020
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                  Website: www.boat-lifestyle.com

                  My ticket no is 1437335 i have my usb for replacement to boat on 21 august and the replacement product was issued on 8 september and they have said that my product will dispatch in 5 days its the 9th day but my product has not yet dispatched and not just that they are not replying to my tweets, emails and calls please help its almost a month and i am not getting my product back
                  +1 photos
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  boAt customer support has been notified about the posted complaint.
                  Sep 22, 2020
                  Updated by ᴘʀɪʏᴀᴍ ɢᴀʀɢ                   Its the 14th day but there is no solution yet boat customer care is just procrastinating the work and saying that it will dispatch soon when this soon will come in 2022
                  Sep 23, 2020
                  Updated by ᴘʀɪʏᴀᴍ ɢᴀʀɢ                   It is the 15th day and still company is saying lie that they have dispatched my product
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                  Not dispatching my products. Tried to connect service helpline number but it seems busy all the time. Not getting any feedback regarding this I'm not sure when they are planning to return my product.
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                    I
                    Ishaman
                    Sep 17, 2020
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                    Address: pune
                    Website: Boat complaint register

                    Your executive abhinav sharma ([protected]) picked my faulty boat airdopes product (Awb[protected] on 24 august 2020.
                    Neither he did share a slip, nor can i track the product on company website.

                    Trying to reach but the number is switched off.
                    More than a month i have not received any replacement.

                    These were brand new purchased in july 2020.

                    Kindly check or i will raise a consumer complaint against the brand and the company.
                    boAt customer support has been notified about the posted complaint.
                    Sep 17, 2020
                    Updated by Ishaman                     Here is an image for the follow up mails sent and we have been trying to connect. Also pasting the bill for the product. I want an urgent replacement or full refund for the same.

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                      R
                      roy@123
                      Sep 17, 2020
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                      My boat earphones are picked on 8th sept. 2020 and they are not arrived yet. Currently xpressbees is showing arrived at bom/rvp, mumbai, maharashtra this as shipment status and estimated delivery is 7th may 2020. My ticket number is 1503528.
                      I already mailed to both xpressbees and boat care. No one give me reply or not receiving any call (Shown to be busy every time). Kindly look at this complaint as it has been too long.
                      +1 photos
                      boAt customer support has been notified about the posted complaint.
                      Sep 17, 2020
                      Updated by roy@123                       My boat earphones are picked on 8th Sept. 2020 and they are not arrived yet.Currently xpressbees is showing Arrived at BOM/RVP, MUMBAI, MAHARASHTRA this as shipment status. My ticket number is 1503528.
                      I already Mailed to both XpressBees and Boat care . No one give me reply or not receiving any call (Shown to be busy every time). Kindly look at this complaint as it has been too long.
                      View replies
                      Respected sir/madam,

                      Still boat service are not given response properly. After complaint they gives emediate response to complaint but still they doing same as previous (slow response or not).
                      Please help me to solve this issue.
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                        S
                        Shreyansh Chauhan
                        Sep 17, 2020
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                        I have purchased boat airdopes 411 from amazon and received the product on 8th of august the product which i received had a problem and i worte to imagine marketing regarding this issue.

                        I then filed for a replacement for the product on the boat website with the ticket number : 1425365.

                        The product was picked up and was sent to mumbai boat headquarters for service/replacement i tracked the product till today the day it was delivered.

                        *when i opened the product i got a old model used earpods. And also the bill stating the price of airdopes to ₹1338 it's clearly a fraud.

                        This is simply a fraud which the company is trying to play with it's customers after waiting for 30 day's
                        +3 photos
                        boAt customer support has been notified about the posted complaint.
                        Sep 17, 2020
                        Updated by Shreyansh Chauhan                         Do not buy from boat boycott this Chinese brand.
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                          R
                          Ramesh Mahur
                          Sep 17, 2020
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                          Hi,
                          I have registered complaint about not working boat rockerz 255f pickup is done on 29 aug 2020 but still now it’s showing arrived at bob/rvp mumbai on dated 14-sep-2020
                          Not getting any update. From company.
                          boAt customer support has been notified about the posted complaint.
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                          We apologise for the trouble you’ve been facing. Our team and we are here to help you, and we assure you to do everything we can to resolve this as fast as possible.

                          To help you further, kindly provide us your contact number on [protected]@imaginemarketingindia.com. We are extremely sorry for the delayed process, This is due to the Government's guidelines, commercial activity is allowed with limited manpower i.e 10%. Our services fall into the non-essential category, please expect a delay in our services. We shall escalate your case and make sure that you get a call from our customer care in 24-48 hours.

                          Your patience is highly appreciated.
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                            N
                            nasit.bhavin
                            from Bangalore, Karnataka
                            Sep 16, 2020
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                            Address: Bhavin Nasit, 8123987411

                            I placed an order with boat for Bluetooth headphone, rockerz 550 black and I applied for exchange. After they picked up my product, they never delivered the exchange product. I have paid full amount.
                            boAt customer support has been notified about the posted complaint.
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                            had ordered a boat rockerz 550 black wireless headphones from your website (order #33304) and after I realized that the mic was not working, I raised an exchange request (ticket# 31632), your team successfully picked up the product but there is no response for the exchange of the product?

                            I want to know, where is my product? Why there is a huge delay of 1 month? I tried calling your landline number[protected] but there is no response at all. I raised the same issue o twitter but they are not responding at all.

                            What is the best way to reach your team? Is this all fraud at all?

                            Please reach out to me at +91 [protected] OR nasit.[protected]@gmail.com at the earliest!
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                              A
                              ashwinpatil222
                              Sep 16, 2020
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                              I tried calling boat customer care executive but no response yet. I had returned boat airdopes 131 on 2nd September and my refund is still pending. Please share details of my refund when will be it processed.
                              Contact details as below:
                              Name:-Ashwin Patil
                              Mobile no:- [protected],
                              Email:- [protected]@gmail.com
                              boAt customer support has been notified about the posted complaint.
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                                E
                                Era Thakur
                                Sep 16, 2020
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                                I have sent the product on 9 march. I still haven't received the product. Even they don't reply to mails. The call didn't connects in one go i have had to try for 10to 20times them it connects for 1 time. But then also call is kept on hold. I have tried alot. My ticket no. 1028276
                                +1 photos
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                                  A
                                  Anon_saj
                                  Sep 16, 2020
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                                  Cancellation of order

                                  Website: www.boat-lifestyle.com/apps/ret

                                  I have mailed boat within the hour to cancel my order.
                                  After 24 hrs they mailed and stated how to cancel the order.
                                  I have unfulfilled order in place of cancellation button and i am not able to cancel order.
                                  Mailed them 4-5 times, called them, waited for two hours on call and they disconnected.
                                  Now the product has been picked up by courier partner which is xpressbee.
                                  Kindly cancel my order id-50766...
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                                  Yogyata Sharma
                                  Sep 16, 2020
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                                  I have registered my boat complaint online they picked up my product on 26th august 2020 and reached their place on 29/8/20. They updated that replacement product is dispatched on 10/9/20. It has been al most 25 days i still have not received my replaced product. Please help me to get my product back... Ticket number - 1458328 and product is apple iphone lightening cable.
                                  boAt customer support has been notified about the posted complaint.
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                                    H
                                    Hello hell
                                    from Lucknow, Uttar Pradesh
                                    Sep 16, 2020
                                    Resolved
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                                    Resolved

                                    Address: Mumbai Maharashtra

                                    I have claimed warranty on boat eardopes 441. I have sent the product on 28 august. I still haven't received the product. Even they don't reply to mails. The call didn't connects in one go i have had to try for 10to 20times them it connects for 1 time. But then also call is kept on hold. I have tried alot. My ticket no. Is 1462166
                                    Jun 11, 2021
                                    Complaint marked as Resolved 
                                    So, it took a much long day for the replacement. It took almost a month. The product replaced also had issue. The replacement product they send was an old unit, I reclaimed it again and again it took a whole month. So, basically their service is pathetic as we can't connect to them. But yes you can keep a track with ticket number and they timely uniform us at what procedure they are at. But each process takes a very long time. So, need to have patience.
                                    boAt customer support has been notified about the posted complaint.
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                                    Ok, I was helpful and resolved
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                                      A
                                      Anugowda
                                      Sep 16, 2020
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                                      Address: Kamalanagar bangalore

                                      One side of my bluetooth headset is not coming pleased replace it our nearest service center
                                      +1 photos
                                      boAt customer support has been notified about the posted complaint.
                                      Sep 16, 2020
                                      Updated by Anugowda                                       One side of my Bluetooth headset is not coimng please replace it

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