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boAt Complaints & Reviews

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Updated: Dec 3, 2025

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boAt reviews & complaints page 211

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Address: imagine marketing private limited(boAt) Mumbai

I had registered a complaint on boat website for replacement on the issue of one side not working on 16th September and they picked up the product on 17th September. Since 29 September, the status shows replaced product dispatching in 5 days. Its almost been a month. I haven't got any updates since then. They are not replying to mails or calls as well. Please send my replaced product.
support ticket number: 1545874
thank you

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Oct 19, 2020

Complaint marked as Resolved

Got it delivered after i registered a complaint on consumer helpline(govt) . my product was shipped very next day after i registered complaint.

boAt customer support has been notified about the posted complaint.

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Address: Near Gramotthan Seva Hospital Near Town

Ticket id- 1579641
My boat bassheads 225 earphones were giving distorted sound so I registered a complaint with boat. They picked up the faulty earphones from my house on September 25, 2020. On October 9, 2020 they sent me a message that replaced product is issued. Its October 13, 2020 today still there is no information about my earphones. The customer care does not answer. They don't even reply to my emails. Please help me.

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Address: Boat service centre mumbai

I had registered a complaint on boat website for replacement on the issue of one side not working on 16th September and they picked up the product on 17th September. Since 29 September, the status shows replaced product dispatching in 5 days. Its almost been a month. I haven't got any updates since then. They are not replying to mails as well. Please send my replaced product.
support ticket number: 1545874
thank you

+1 photos

Oct 19, 2020

Complaint marked as Resolved

Got it delivered after i registered a complaint on consumer helpline(govt) . my product was shipped very next day after i registered complaint.

boAt customer support has been notified about the posted complaint.

Oct 13, 2020

Updated by Revathy Santhosh K Please update the complaint status

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Website: support.boat-lifestyle.com

My boAt Stone 200 speakers stopped working, Few weeks after I bought it . I registered a complaint regarding the issue and proceeded with the warranty claim. The reverse pickup was done by Xpressbees Couriers. But I didn't receive any mail with the ticket number for my compliant. The compliant was made in June. It's been more than 4 months and I am yet to receive the replacement for those speakers. I even sent many mails regarding this issue and also tried calling customer care but all efforts were in vain.

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Replacement Product Issued Ticket status updated on 5th October after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 21 September with a ticket number 1564354. The product was collected from me on 22th September and the service center received on 27th of September, when i check in boat website with my ticket. I saw that on 30th the agree for replacement but till now there is no change in replacement
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails.

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Oct 12, 2020

Updated by Am Azon Not resolved

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I have been complaining since 2th October 202 but they were not responding. On 7th they updated my status that it will get dispatched but till today they haven't dispatched it yet. They are just making fool. On 2nd October the status was replacement issued. And on 7th October the same status was updated as replacement issued..
My ticket number is 1570404. Please take strict action against them.

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I have conmplained on 28 sep next day my product is picked up.. But since 5 october there is no upgrade in status... How much time they will take. Or else i think that is fraud. Response as soon as possible.. My ticket no is 1590731

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Dear sir
I have bought a boat but now it does not sound like 2nd side, if I report it to you online for repair, it does not happen due to lockdown, it does not happen, but you are accepting the complaint of other models, then what is the problem

My sister has taken boat 235 bluetooth it was damaged so she complained online for repair it was taken but for my bluetooth boat rockerz i have been complaining for last 2 months is it not taken? My sister and I have the same address, so what's the problem?

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My product was picked up for repairing purpose on20th sep. 2020 as its nearly 1month now there is no response from boat team very poor service they are saying product dispatched and with courier partner & will ne updated once they feed up the info...very cheap kind of behaviour from boat service.customers are really bugged up from complaining boat no actions are taken please take corrective actions else please dont make people fool who have trust on brand...

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Vedika vinod
Oct 10, 2020

I have brought Boat rockerz 225 wireless headphone 5 months back in jun and started facing issues with one side so i gave them for replacement and i received a email regarding revert back in 4 day but instead days have passed...they nor picking up their phone and nor replying to emails...i m very much disappointed. It has been 3 months that my product isnt delivered. I am tired of sending emails .My ticket no. is 1323685.

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My boAt rockerz 255 were not working and since they were under warranty i registered for a replacement of my earphones. The earphones have been received by the service center but they still haven't got back to me about anything related to return of my replacement product. Its been two weeks as of today and i want to know what's the status and when will i get my earphones replaced.

Oct 25, 2020

Complaint marked as Resolved

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

Dear sir /madam,
I gave my airdopes to the boAt service centre for service before 2 months
But they are not returning my airdopes and they are not even giving proper response.
Please consider this and make them to return my airdopes repaired soon.
Please take this as a kind request.

Ticket number:- 1420968
AWB NO.:[protected]

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Address: 14B chandan park society ,Navsari Gujarat

Hello,

I have registered a complaint on boat on 16-Sep-2020. Complaint no is : 1560690

On 21-sep-2020, service center received my product for servicing . i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting, When i connect they do not answer properly, what the hell is they doing its about month and product is not my hand till now.As per there policy it should be in hand in 10 to 15 days..what wrong with them now .?Were ia there policy now..?
When can i expect a delivery of my replacement product.

Regards,
Vikesh

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Address: india

Sir this is a kind request to please look into the matter as i have purchased boat company powerbank which is under warranty and is not working i purchased this product on august 2020 and it has 1year warranty. I complained this issue to boat company they mailed me that they will pickup my item and will issue me a replacement but i havent received such replacement yet and i am mailing them again and again but they are not responding please look into the matter. My ticket no. 1542400. My mobile no. [protected] .My name is Archil Singhal .Powerbank model is PB18 blue colour and i have attached the receipt of the product in the attachment below please have a look. thank you

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Oct 19, 2020

Updated by Archil Singhal not yet complaint being rectified

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S

shreeyog patil

Jul 16, 2021

Hello archal singh ..Can you share invoice of your product.. i have ordered same product in August 2020.. but I had lost my phone. So I didn't get my Amazon account.. so I have lost invoice of this boat powebank. Plz send me invoice of this [protected] whatsapp

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I had requested for replacement of my boat airdopes 381 bold blue product with the ticket no:1561431 and the ticket status shows replacement product issued on 2nd October but still I haven't received my replaced product

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Address: At Bagha Suhird nagar IMC store begusari pin 851218 Bihar

My boat 104 wireless bluetooth is going to disconnect simultaneously .i bought it a month ago.

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Address: Boat service center Mumbai

I raised a complaint on my boat basshead working problem on 16th September and they picked up the product on 17th September. Since 29 September the status shows replacement product dispatching in 5 days. They are neither replying to mails also. Support ticket number: 1545874
Please help

Oct 19, 2020

Complaint marked as Resolved

Got it delivered after i registered a complaint on consumer helpline(govt) . my product was shipped very next day after i registered complaint.

boAt customer support has been notified about the posted complaint.

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L

Lakshya_Sharma08

Oct 9, 2020

+1

same for me it's been 5 months and i still haven't recieved my replaced earphones and no response of mails and calls also

Revathy Santhosh K's [Complaint's author] reply, Oct 10, 2020

I dont know why they cant just sent back the product as fast as they picked it up. You can send a mail to support desk to see what they say. 5 months is too much. If u are lucky u might get a reply

D

Divyanshu_jain

Oct 10, 2020

+1

i had similar problem, i complained here and within next 4 days I got the replacement product
I think if you still haven't gotten replacement put up another complaint here

Revathy Santhosh K's [Complaint's author] reply, Oct 11, 2020

Okay i will wait for 2 more days...then ill put another complaint if i didnt get it...thankyou :)

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I have raise ticket to repair/ replacement of boat earphones as it got damage under 1 month and it has 1 year warranty. On 28th august boat team has collected earphone for repairing/ replacement. now its almost 1.5 month i am following up with them but no one responding me.

Ticket number - 1453364
AWB number[protected]

Kindly help me out on this

Thanking you

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Address: mumbai

I had registered complaint in 15 september
on october 1 status shows that Replaced product dispatching in 5 business days and Replacement product issued.

now it is october 9 th they are not providing any update, i tried to contact many times they are not taking calls, i emailed them many time but no response

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Revathy Santhosh K

Oct 10, 2020

Same problem here. Can you post any updates when they occur?

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Address: Barrackpur.Nilgunj.Nilgunj Bijoypur.primary schoo.

Power not working.

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