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boAt Complaints & Reviews

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Updated: Dec 3, 2025
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425
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boAt reviews & complaints page 220

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N
Nan singh
Sep 10, 2020
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Address: 251baikunth dham colony sonkh road mathura

I am facing issue in low sound in one of the pod of earphones.kindly resolve the issue or replace as suitable to you as soon as possible.
Thanks
+1 photos
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    dpsrac
    Sep 10, 2020
    Resolved
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    1420927 ticket number

    On 29 aug they said will dispatch in 5 working days it has been more than 18 days from pick up. Still no response. My product is still with them. There customer service is not working
    +1 photos
    Sep 10, 2020
    Complaint marked as Resolved 
    Resolved
    boAt customer support has been notified about the posted complaint.
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      R
      Raj@9125
      Sep 10, 2020
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      Address: Divya Nagar,Khorabar, Near ABC Public School

      I have bought boat 235 V2 Bluetooth earphone from amazone and after 14 days the buttons were stopped functioning so as per rule i registered my complaints on boat site and i told them condition after that they took my product for servicing and replacement on 30 july 2020 and today is 10 september 2020 and yet no response came from the company. So i request if anyone who is capable to solve my problem please help me i will be thankfull
      boAt customer support has been notified about the posted complaint.
      Sep 10, 2020
      Updated by Raj@9125
      My ticket no. is 1345926 which is provided by boat to track my product and this is also showing exact condition
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        S
        Sakshi842
        Sep 10, 2020
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        Hi team,

        I bought boat rockerz 255 wireless headphones from amazon on 16th of july. And in only one and half month after it's right side of earpiece is not working at all.

        Did not expected such a performance from boat, very disappointed.

        So, i request you to replace my headphones as soon as possible.

        Thanks,
        Sakshi
        +2 photos
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          B
          beginnerARCHI
          Sep 9, 2020
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          Address: Anand lok colony, semra ,chinhat

          Hello, my boat bassheads 152 wired earphone is not working. The right side earbud of earphone is not working. And this happen sudden when I am using using earphone.so, kindly please replace my earphone.
          boAt customer support has been notified about the posted complaint.
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            G
            GAURI SHARMA.
            Sep 9, 2020
            Resolved
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            Resolved

            Replacement product issued status is showing from 5th September and customer service is not replying to my calls. Please help me as soon as possible.
            Sep 14, 2020
            Complaint marked as Resolved 
            They send me my product immediately. Thanks
            boAt customer support has been notified about the posted complaint.
            same problem my status showing me' replacement product issued' ; but not dispatching and they are not receiving my call i have to wait 8 to 10 min many time but they are not respond
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              A
              Ashwin Mathuria
              Sep 9, 2020
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              I raised the ticket # 1075350 on 24th april

              Considering it was lock down in mumbai and pune, i wasnt really sure if they would respond. But they did! And pickup was arranged immediately.

              It was picked up on 5th may and tracking services showed it reached mumbai on 20th may.

              Being understanding customer and citizen, i gave them enough time to respond. Its around 5 months and there is no response whatsoever!

              I tried reaching out to the numbers given below, which i found in the email communication as well as through my research over internet and websites.

              1. +[protected]Received in email, only voice message as response which says item picked up)
              2. [protected] (Xpressbees - tracking for pickup and delivery)

              The lease expectation was to keep us posted through email or phone call about the status! Which even small scale business in pune are doing by providing cell phone to their executives!

              I need my earphones replaced since they are in warranty asap!
              boAt customer support has been notified about the posted complaint.
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                Z
                zeus802
                Sep 9, 2020
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                I purchased my headphones via flipkart and had problem with aux cable so registered a complaint at https://support.boat-lifestyle.com/, my ticket no. Is 1387578.
                Its been over 20 days i have no sort of details about my headphone. I called the customer care but got no response, i mailed them but still no reply.
                +3 photos
                boAt customer support has been notified about the posted complaint.
                its been more than 20 days now still my issue is not resolved by Boat India. Very disappointing service. also they don't reply to my mail aswell.
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                  A
                  anshul mangla
                  Sep 9, 2020
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                  Address: Hno. 2727, gali no. 4 , jawahar colony, NIT faridabad, haryana

                  Hello sir, my boat earphones are stopped working. Few days earlier one sided bug stop work and now both had stopped and i am not able to use them. It is under warranty so i request you to do something into this matter. Please..
                  Mobile no. [protected] and [protected]
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                    V
                    Vedant Srivastav
                    Sep 9, 2020
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                    Address: F-202 sai Niwas apartment,torwa, Bilaspur, Chhattisgarh 495004

                    I ordered boat airdopes 281 true wireless ear-buds with bluetooth v5.0, immersive audio, up to 17.5h total playtime, ipx5 water & sweat resistance, ergonomic design and instant voice assistant (Active black)
                    From amazon
                    Order date
                    10-aug-2020

                    Order #
                    [protected]

                    But the product stopped working now
                    There might be an issue with charger and connectivity problem
                    Product is under warranty so please assist
                    +1 photos
                    boAt customer support has been notified about the posted complaint.
                    Hi
                    I am venkata Reddy 281 right airdopes not working please respond [protected] number call me

                    boat airdopes 281 not working - Comment #3732563 - Image #0
                    To air birds is connected but not working one side

                    boat airdopes 281 not working - Comment #3851354 - Image #0
                    boat airdopes 281 not working - Comment #3851354 - Image #1
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                    15 found this helpful
                    2 Comments
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                      O
                      Omkar0303
                      Sep 8, 2020
                      Resolved
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                      Resolved

                      My headphone 255f is in warranty and warranty expired on 9 october 2020
                      I was registered a complaint on 31 july 2020 the time period of replacement of product is 18 to 20 days still i have not received my product
                      The company is not dispatching my headphone 255f
                      The order id is 1351782
                      +1 photos
                      Sep 9, 2020
                      Complaint marked as Resolved 
                      Company have to dispatch the headphone immediately The email id is [email protected] The boAt company have to deliver the warranty product in given period time
                      boAt customer support has been notified about the posted complaint.
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                        M
                        Muskan Giri
                        Sep 8, 2020
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                        I have purchase boat bassheads 102 earphone with one year of warenty,
                        But now voice is not coming from one side of earphone.
                        boAt customer support has been notified about the posted complaint.
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                          K
                          krishnavel M
                          Sep 8, 2020
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                          I have bought boat headphones from Amazon. Product having issue on noise cancellation.i made a complaint and it was taken by imagine Pvt Ltd. I submitted boat headphone with charger, audio cable.After When I got replacement unit I saw charger and data cable was missing and unit was not working. I return it. But when I got it after replacement, I saw products was missing in my box. I want head phone charger, aux cable with original box
                          +1 photos
                          boAt customer support has been notified about the posted complaint.
                          Sep 08, 2020
                          Updated by krishnavel M
                          No reply from imagine marketing
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                            T
                            Tanvi Deodhar
                            Sep 8, 2020
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                            I cannot hear any thing from right plug
                            boAt customer support has been notified about the posted complaint.
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                              S
                              Sureshjagarwal07
                              Sep 8, 2020
                              Resolved
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                              Resolved

                              Your imagine market.. Package with xpressbees awb[protected] has been successfully picked up. Please share your valuable feedback on feedback. Xbees.in/rp/mjm4nteymde4njm2oq=

                              I don't get my product boat bass head 228 replacement and boat customer service say product dispatched to customer
                              +2 photos
                              Sep 9, 2020
                              Complaint marked as Resolved 
                              Company emailed me and texted me From these email address [email protected]
                              boAt customer support has been notified about the posted complaint.
                              Sep 08, 2020
                              Updated by Sureshjagarwal07
                              Today they send me new AWB number but in Xpressbees no data found on this new AWB[protected]
                              Replying finally

                              Not get my product replacement - Comment #3732215 - Image #0
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                                R
                                Rajani Swami
                                Sep 8, 2020
                                Resolved
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                                Resolved

                                Bought boat rockers 255 on amazon, orederd on 29 september and received on 3 rd oct 2019, one side earphone not working from 2 months and now battery life is dead not able to charge also.
                                My earphones are in one year warranty please claim my warranty and send new set of earphone.
                                Address for delivery-
                                Ravikiran swami
                                Ambajogai peoples cooperative bank, ausa branch opposite govt. Rest house
                                Ausa, district-latur
                                Maharashtra 413520
                                +1 photos
                                Aug 10, 2021
                                Complaint marked as Resolved 
                                boAt customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 10, 2020
                                boAt Customer Care's response
                                We hope you are doing well!

                                We apologise for the trouble you’ve been facing with the product. We are here to help you, and we assure you to do everything we can to resolve this as fast as possible.

                                In order to support you through this, you can register your complaint by entering your product name and pin-code & get automatically directed to the nearest service centre. In case there is no service centre near you, you get eligible for door-to-door replacement.

                                Below is the link to our customer service portal, https://support.boat-lifestyle.com/

                                Please note:
                                1. In case of door-to-door product replacement don’t give the box and accessories to the delivery partner, just send the product safely packed.
                                2. In case of replacement, the replacement unit color may vary and shall be subject to availability of the stock.
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                                  M
                                  Muskan Giri
                                  Sep 8, 2020
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                                  Voice is not coming in right earphone.
                                  boAt customer support has been notified about the posted complaint.
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                                    A
                                    anmol khehra
                                    Sep 8, 2020
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                                    I bought airdopes 611 tws from amazon sold by appario retail pvt. Ltd on 7 august, 2020 and the product was delivered at my address on 15 august, 2020 and now the right side airdope is not functioning. There is no light in them when the case opens or even when both the earbuds are taken out of the case they are not getting paired. I have tried putting them back in the case and opening again i have performed factory reset but the right earbud is not starting.
                                    I would like initiate a refund.
                                    Thank you
                                    boAt customer support has been notified about the posted complaint.
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                                      M
                                      Monishamani
                                      Sep 7, 2020
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                                      I brought boat bassheads 100 in-ear wired earphones with super extra bass, in-line mic, hawk inspired design and perfect length cable (Black) on 14th october 2019 through amazon. Order id:[protected]. Please give me return or replacement.
                                      boAt customer support has been notified about the posted complaint.
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                                        M
                                        ManishGajraula
                                        Sep 7, 2020
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                                        I made a replacement boat speaker which modal name is boat stone 1000 on 30/07/20 and last status shown on ticket number - 1350330 that "replacement product issued" on 07/08/20, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number but no one answer the call after long long waiting time. Please help me my ticket no 1350330. I am facing lots of problem regarding this.
                                        +1 photos
                                        boAt customer support has been notified about the posted complaint.
                                        just wait 10 days update provide in your tracking id and by email when you got your product you answer me
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