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www.boat-lifestyle.com
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Updated: Jun 10, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 220

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Y
yadavaakash
Sep 19, 2020
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About two months ago one side of my earphones stops working, as my earphones are in warranty period i requested for repairing. They told me that it will be returned within 14 days. Now two months are over, i didn't get my earphones back.
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    Suneeta Jona
    Sep 19, 2020
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    Address: 500056

    The product was picked up on september 3, 2020 for exchange of aux cable but till date it is not delivered and there is no update in the website after september 11.
    Awb no.[protected]
    boAt customer support has been notified about the posted complaint.
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      J
      Jeremy zac Thomas
      Sep 19, 2020
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      My replacement of boat 225 earphone is pending from 2 months no proper update from company my ticket number is 1339481
      boAt customer support has been notified about the posted complaint.
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        S
        Subbu S Kumar
        Sep 19, 2020
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        Address: Imagine Marketing Private Limited -255,2nd floor,Guru Gobind Singh Industrial Estat Off W.E.Highway, Goregaon (E), Mumbai Maharashtra , 400063
        Website: www.boat-lifestyle.com

        Boat (Imagine marketing private limited. Boat)
        They provided a number in their website as customer care number as tel:[protected]. For all warranty related and product related queries.
        But this number is not working. How do we contact them for any needs?
        boAt customer support has been notified about the posted complaint.
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          P
          Priyanka_Pandey2004
          Sep 19, 2020
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          Address: b 1009, sector 56, devinder vihar awho, Gurgaon-122011

          Boat rockerz 450 mic not working. Purchased on 5 sep from amazon. Pls help. Gurgaon customer care number is not working.
          boAt customer support has been notified about the posted complaint.
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          Same problem happening with my Boat Rockerz 450 headphones.
          Reply
          same problem
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          The mic is not working
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            G
            Govind L
            Sep 19, 2020
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            I ordered for a headset, i dint receive for a long time for more than a month. I paid for the product online. I cancelled the order as it took long time, i cancelled before they processed the order. But i received the order after 66 days. I informed them i have cancelled the order they asked to return the order through their portal. I tried but still their portal is responding "not delivered". I complained to the company with mail several times but now they are not even responding to the mail. I have all the mail proof regarding this. Please help me.
            boAt customer support has been notified about the posted complaint.
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              S
              Shivam2000
              Sep 19, 2020
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              Ticket no : 1428888, awb :- [protected]. I have not received any information from 1 month of my headphone. I am also trying boat customer care no. And email address every day but no response from their side. Kindly response as soon as possible.
              boAt customer support has been notified about the posted complaint.
              Sep 19, 2020
              Updated by Shivam2000               my headphone is not working properly so it is under warranty period I claimed it for replacement, Ticket no : 1428888, AWB :- [protected] . My headphone has reached service centre on 3 sep, since I have not received any information from 1 month of my headphone . I am also trying their customer care no . And email address every day but no response from their side . Kindly response as soon as possible,
              Sep 21, 2020
              Updated by Shivam2000               Any update ?? From boat company
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                Y
                Yatishbhardwaj
                Sep 19, 2020
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                I ordered boat airdopes 131 on 27august it delivered to me on 31august, but after 2 days on 2nd sep i exchanged my product, courier boy picked my product on 2sep from that day till today 19sep there is no response from boat team,
                I called them several times but no response i attached picked up slip
                boAt customer support has been notified about the posted complaint.
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                  G
                  ganeriwalyash2002
                  Sep 19, 2020
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                  I have given my product under warranty and replacement on 31st august and it was approved for a replacement.
                  The message for dispatch meant came on 11th september. Now it more than a weeks time and i have not yet received any update about my product.
                  I have mailed them but they don’t reply and their service centres do not pickup phones.
                  I am annoyed with their quality of service and worried about my product.
                  The ticket no is - 1476439
                  boAt customer support has been notified about the posted complaint.
                  Sep 19, 2020
                  Updated by ganeriwalyash2002                   Ticket no 1476439
                  It’s more than a week but boat company has not given any update or response about my product.
                  They don’t pickup phones and don’t reply the emails.
                  I am very annoyed with this type of customer care service and will soon file a complaint if the product shows any further delay
                  Boat please try to dispatch and deliver my headphones as soon as possible
                  Sep 23, 2020
                  Updated by ganeriwalyash2002                   still no action has been taken by boat company and they are not dispatching my replacement product !!!
                  Sep 25, 2020
                  Updated by ganeriwalyash2002                   boat company is not dispatching my product
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                    K
                    Karthikkarthik
                    Sep 18, 2020
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                    Product boat rockerz 255 is received from me 2 month ago as its one side speaker is not working. But till now i didn't receive any response or product back.
                    boAt customer support has been notified about the posted complaint.
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                    No response until now :( bad experience I ever had.
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                      P
                      Priya ThAkral
                      Sep 18, 2020
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                      Address: Maharashtra

                      My airdopes 441 (Black) was not delivered or refundable yet. I was called him many times but they don't attend my call. I was sent a email on boat email id. But their was no response. I want my money back
                      boAt customer support has been notified about the posted complaint.
                      Sep 18, 2020
                      Updated by Priya ThAkral                       Electronics & Appliances Complaints
                      boAt

                      Hello,

                      I have registered a complaint on boat on 29-august-2020. Complaint no is : 1463945

                      On 29august, 2020 service center received my product for servicing and i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
                      I am unable to contact customer care,
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                        V
                        Viraj Rajput
                        Sep 18, 2020
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                        I have been ordered a boat 255F but due to some sound pbm i repaced it in warranty period and now it took near abt 20 days for the completed procedure and now product is not available to my door so pls take my problem seriously and i am trying to call your customer service from past 3-4 days. However ur line always busy so we dont able to communicate you.
                        boAt customer support has been notified about the posted complaint.
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                          A
                          anita gothwal
                          Sep 18, 2020
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                          Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

                          Few days back I have claimed my warranty of my boAt earphones but I am facing an issue with the service. My earphones is not yet delivered to me as it is shown in my ticket it was dispatched. Its been 8 days.please help me out my ticket number is 1466437
                          boAt customer support has been notified about the posted complaint.
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                            B
                            B Madan
                            Sep 18, 2020
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                            Address: Tirupati
                            Website: support.boat-lifestyle.com

                            My product boat airdopes 411v2 earbuds with voice assistant bluetooth headset with mic along with warranty card was kept for warranty which was collected from my home address (Tirupati) on
                            6th may 2020 from xpressbees delivery person with shipping awb no as[protected]. When iam tracking the id it is showing it is out for delivery from mumbai. When i visited in tirupati office they told it is with some other delivery person in maharashtra.

                            I need my product back. When will i receive my product.

                            Attached is the image of the product shipment.

                            I tried to contact many times they are not responding. I have already send a mail to imagine marketing and they created a ticket - 48002 and a is no response from your side.

                            Please help me to get my product.
                            boAt customer support has been notified about the posted complaint.
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                            Can i get an update on this?
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                              R
                              Rakshit malik
                              Sep 18, 2020
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                              Address: Mumbai

                              The earphone is going for service center to replace the earphone but 21 days is for going .The ticket no. is 1417604
                              boAt customer support has been notified about the posted complaint.
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                                K
                                Khushirani
                                Sep 17, 2020
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                                Address: Bhawanipur surajgarha Lakhisarai Bihar 811106
                                Website: www.boatsupport.com

                                Few months (16 march) back i registered a complaint at boat support website for replacement and a person came and took the product for replacement. After that whenever i try to track the replacement it shows invalid ticket number[protected] whereas the tickn number given is absolutely correct or sure.
                                I humbly request u give my product back.
                                Can i pls know when will i receive my product back.
                                Sep 17, 2020
                                Complaint marked as Resolved 
                                I complaint in march . registered my complaint then picked up my product by bludart delivery boy . after that koi reply nhi aaya company se. again and again gmail kiya in imaginary market then 22 june ko pickup ka reply aaya only gmail massage but product delivered nhi kiya
                                boAt customer support has been notified about the posted complaint.
                                Sep 17, 2020
                                Updated by Khushirani                                 main main complaint ki hu 16 march, complaint verify hogai thi replacement legai but still back nhi hu. again and again I complaint boat support care but don't give any response
                                Boat not able to connect customer care service
                                Replacement product is not delivered yet since it is 6 months

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                                  N
                                  Nandan Kumar Dutta
                                  Sep 17, 2020
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                                  Few weeks back i registered a complaint at boat support website and a person came and took the product for replacement. After that whenever i try to track the replacement it shows invalid ticket number whereas the tickn number given is absolutely correct or sure.
                                  Can i pls know when will i receive my product back.
                                  boAt customer support has been notified about the posted complaint.
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                                    ᴘʀɪʏᴀᴍ ɢᴀʀɢ
                                    Sep 17, 2020
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                                    Resolved

                                    Website: www.boat-lifestyle.com

                                    My ticket no is 1437335 i have my usb for replacement to boat on 21 august and the replacement product was issued on 8 september and they have said that my product will dispatch in 5 days its the 9th day but my product has not yet dispatched and not just that they are not replying to my tweets, emails and calls please help its almost a month and i am not getting my product back
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    boAt customer support has been notified about the posted complaint.
                                    Sep 22, 2020
                                    Updated by ᴘʀɪʏᴀᴍ ɢᴀʀɢ                                     Its the 14th day but there is no solution yet boat customer care is just procrastinating the work and saying that it will dispatch soon when this soon will come in 2022
                                    Sep 23, 2020
                                    Updated by ᴘʀɪʏᴀᴍ ɢᴀʀɢ                                     It is the 15th day and still company is saying lie that they have dispatched my product
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                                    Not dispatching my products. Tried to connect service helpline number but it seems busy all the time. Not getting any feedback regarding this I'm not sure when they are planning to return my product.
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                                      I
                                      Ishaman
                                      Sep 17, 2020
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                                      Address: pune
                                      Website: Boat complaint register

                                      Your executive abhinav sharma ([protected]) picked my faulty boat airdopes product (Awb[protected] on 24 august 2020.
                                      Neither he did share a slip, nor can i track the product on company website.

                                      Trying to reach but the number is switched off.
                                      More than a month i have not received any replacement.

                                      These were brand new purchased in july 2020.

                                      Kindly check or i will raise a consumer complaint against the brand and the company.
                                      boAt customer support has been notified about the posted complaint.
                                      Sep 17, 2020
                                      Updated by Ishaman                                       Here is an image for the follow up mails sent and we have been trying to connect. Also pasting the bill for the product. I want an urgent replacement or full refund for the same.

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                                        R
                                        roy@123
                                        Sep 17, 2020
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                                        My boat earphones are picked on 8th sept. 2020 and they are not arrived yet. Currently xpressbees is showing arrived at bom/rvp, mumbai, maharashtra this as shipment status and estimated delivery is 7th may 2020. My ticket number is 1503528.
                                        I already mailed to both xpressbees and boat care. No one give me reply or not receiving any call (Shown to be busy every time). Kindly look at this complaint as it has been too long.
                                        boAt customer support has been notified about the posted complaint.
                                        Sep 17, 2020
                                        Updated by roy@123                                         My boat earphones are picked on 8th Sept. 2020 and they are not arrived yet.Currently xpressbees is showing Arrived at BOM/RVP, MUMBAI, MAHARASHTRA this as shipment status. My ticket number is 1503528.
                                        I already Mailed to both XpressBees and Boat care . No one give me reply or not receiving any call (Shown to be busy every time). Kindly look at this complaint as it has been too long.
                                        View replies
                                        Respected sir/madam,

                                        Still boat service are not given response properly. After complaint they gives emediate response to complaint but still they doing same as previous (slow response or not).
                                        Please help me to solve this issue.
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