boAt Complaints & Reviews

Address: Imagine Marketing Private Limited -255,2nd floor,Guru Gobind Singh Industrial Estat Off W.E.Highway, Goregaon (E), Mumbai Maharashtra , 400063

Website: www.boat-lifestyle.com

Boat (Imagine marketing private limited. Boat)
They provided a number in their website as customer care number as tel:[protected]. For all warranty related and product related queries.
But this number is not working. How do we contact them for any needs?

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: b 1009, sector 56, devinder vihar awho, Gurgaon-122011

Boat rockerz 450 mic not working. Purchased on 5 sep from amazon. Pls help. Gurgaon customer care number is not working.

boAt customer support has been notified about the posted complaint.

View replies

A

AdityaNegi01

from Powai, Maharashtra

Nov 26, 2020

Same problem happening with my Boat Rockerz 450 headphones.

Reply

M

Moiz Raza

Nov 28, 2020

same problem

Reply

S

Shamil Shaji.k

Oct 16, 2021

The mic is not working

Reply

Helpful

5 other people found this review helpful

5 found this helpful

3 Comments

Post your Comment

Comment Guidelines

I ordered for a headset, i dint receive for a long time for more than a month. I paid for the product online. I cancelled the order as it took long time, i cancelled before they processed the order. But i received the order after 66 days. I informed them i have cancelled the order they asked to return the order through their portal. I tried but still their portal is responding "not delivered". I complained to the company with mail several times but now they are not even responding to the mail. I have all the mail proof regarding this. Please help me.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Ticket no : 1428888, awb :- [protected]. I have not received any information from 1 month of my headphone. I am also trying boat customer care no. And email address every day but no response from their side. Kindly response as soon as possible.

boAt customer support has been notified about the posted complaint.

Sep 19, 2020

Updated by Shivam2000 my headphone is not working properly so it is under warranty period I claimed it for replacement, Ticket no : 1428888, AWB :- [protected] . My headphone has reached service centre on 3 sep, since I have not received any information from 1 month of my headphone . I am also trying their customer care no . And email address every day but no response from their side . Kindly response as soon as possible,

Sep 21, 2020

Updated by Shivam2000 Any update ?? From boat company

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered boat airdopes 131 on 27august it delivered to me on 31august, but after 2 days on 2nd sep i exchanged my product, courier boy picked my product on 2sep from that day till today 19sep there is no response from boat team,
I called them several times but no response i attached picked up slip

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have given my product under warranty and replacement on 31st august and it was approved for a replacement.
The message for dispatch meant came on 11th september. Now it more than a weeks time and i have not yet received any update about my product.
I have mailed them but they donâ€™t reply and their service centres do not pickup phones.
I am annoyed with their quality of service and worried about my product.
The ticket no is - 1476439

boAt customer support has been notified about the posted complaint.

Sep 19, 2020

Updated by ganeriwalyash2002 Ticket no 1476439
Itâ€™s more than a week but boat company has not given any update or response about my product.
They donâ€™t pickup phones and donâ€™t reply the emails.
I am very annoyed with this type of customer care service and will soon file a complaint if the product shows any further delay
Boat please try to dispatch and deliver my headphones as soon as possible

Sep 23, 2020

Updated by ganeriwalyash2002 still no action has been taken by boat company and they are not dispatching my replacement product !!!

Sep 25, 2020

Updated by ganeriwalyash2002 boat company is not dispatching my product

Helpful

6 other people found this review helpful

6 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Product boat rockerz 255 is received from me 2 month ago as its one side speaker is not working. But till now i didn't receive any response or product back.

boAt customer support has been notified about the posted complaint.

View replies

K

Karthikkarthik

Oct 8, 2020

No response until now :( bad experience I ever had.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Maharashtra

My airdopes 441 (Black) was not delivered or refundable yet. I was called him many times but they don't attend my call. I was sent a email on boat email id. But their was no response. I want my money back

boAt customer support has been notified about the posted complaint.

Sep 18, 2020

Updated by Priya ThAkral Electronics & Appliances Complaints
boAt

Hello,

I have registered a complaint on boat on 29-august-2020. Complaint no is : 1463945

On 29august, 2020 service center received my product for servicing and i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care,

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have been ordered a boat 255F but due to some sound pbm i repaced it in warranty period and now it took near abt 20 days for the completed procedure and now product is not available to my door so pls take my problem seriously and i am trying to call your customer service from past 3-4 days. However ur line always busy so we dont able to communicate you.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

Few days back I have claimed my warranty of my boAt earphones but I am facing an issue with the service. My earphones is not yet delivered to me as it is shown in my ticket it was dispatched. Its been 8 days.please help me out my ticket number is 1466437

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tirupati

Website: support.boat-lifestyle.com

My product boat airdopes 411v2 earbuds with voice assistant bluetooth headset with mic along with warranty card was kept for warranty which was collected from my home address (Tirupati) on
6th may 2020 from xpressbees delivery person with shipping awb no as[protected]. When iam tracking the id it is showing it is out for delivery from mumbai. When i visited in tirupati office they told it is with some other delivery person in maharashtra.

I need my product back. When will i receive my product.

Attached is the image of the product shipment.

I tried to contact many times they are not responding. I have already send a mail to imagine marketing and they created a ticket - 48002 and a is no response from your side.

Please help me to get my product.

boAt customer support has been notified about the posted complaint.

View replies

B

B Madan

Sep 23, 2020

Can i get an update on this?

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai

The earphone is going for service center to replace the earphone but 21 days is for going .The ticket no. is 1417604

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bhawanipur surajgarha Lakhisarai Bihar 811106

Website: www.boatsupport.com

Few months (16 march) back i registered a complaint at boat support website for replacement and a person came and took the product for replacement. After that whenever i try to track the replacement it shows invalid ticket number[protected] whereas the tickn number given is absolutely correct or sure.
I humbly request u give my product back.
Can i pls know when will i receive my product back.

Sep 17, 2020

Complaint marked as Resolved

I complaint in march . registered my complaint then picked up my product by bludart delivery boy . after that koi reply nhi aaya company se. again and again gmail kiya in imaginary market then 22 june ko pickup ka reply aaya only gmail massage but product delivered nhi kiya

boAt customer support has been notified about the posted complaint.

Sep 17, 2020

Updated by Khushirani main main complaint ki hu 16 march, complaint verify hogai thi replacement legai but still back nhi hu. again and again I complaint boat support care but don't give any response
Boat not able to connect customer care service
Replacement product is not delivered yet since it is 6 months

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Few weeks back i registered a complaint at boat support website and a person came and took the product for replacement. After that whenever i try to track the replacement it shows invalid ticket number whereas the tickn number given is absolutely correct or sure.
Can i pls know when will i receive my product back.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.boat-lifestyle.com

My ticket no is 1437335 i have my usb for replacement to boat on 21 august and the replacement product was issued on 8 september and they have said that my product will dispatch in 5 days its the 9th day but my product has not yet dispatched and not just that they are not replying to my tweets, emails and calls please help its almost a month and i am not getting my product back

Aug 14, 2021

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Sep 22, 2020

Updated by á´˜Ê€ÉªÊá´€á´ É¢á´€Ê€É¢ Its the 14th day but there is no solution yet boat customer care is just procrastinating the work and saying that it will dispatch soon when this soon will come in 2022

Sep 23, 2020

Updated by á´˜Ê€ÉªÊá´€á´ É¢á´€Ê€É¢ It is the 15th day and still company is saying lie that they have dispatched my product

View replies

R

Rupal Bhattacharya

Sep 22, 2020

Not dispatching my products. Tried to connect service helpline number but it seems busy all the time. Not getting any feedback regarding this I'm not sure when they are planning to return my product.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: pune

Website: Boat complaint register

Your executive abhinav sharma ([protected]) picked my faulty boat airdopes product (Awb[protected] on 24 august 2020.
Neither he did share a slip, nor can i track the product on company website.

Trying to reach but the number is switched off.
More than a month i have not received any replacement.

These were brand new purchased in july 2020.

Kindly check or i will raise a consumer complaint against the brand and the company.

boAt customer support has been notified about the posted complaint.

Sep 17, 2020

Updated by Ishaman Here is an image for the follow up mails sent and we have been trying to connect. Also pasting the bill for the product. I want an urgent replacement or full refund for the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My boat earphones are picked on 8th sept. 2020 and they are not arrived yet. Currently xpressbees is showing arrived at bom/rvp, mumbai, maharashtra this as shipment status and estimated delivery is 7th may 2020. My ticket number is 1503528.
I already mailed to both xpressbees and boat care. No one give me reply or not receiving any call (Shown to be busy every time). Kindly look at this complaint as it has been too long.

boAt customer support has been notified about the posted complaint.

Sep 17, 2020

Updated by roy@123 My boat earphones are picked on 8th Sept. 2020 and they are not arrived yet.Currently xpressbees is showing Arrived at BOM/RVP, MUMBAI, MAHARASHTRA this as shipment status. My ticket number is 1503528.
I already Mailed to both XpressBees and Boat care . No one give me reply or not receiving any call (Shown to be busy every time). Kindly look at this complaint as it has been too long.

View replies

R

roy@123

Sep 28, 2020

Respected sir/madam,

Still boat service are not given response properly. After complaint they gives emediate response to complaint but still they doing same as previous (slow response or not).
Please help me to solve this issue.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have purchased boat airdopes 411 from amazon and received the product on 8th of august the product which i received had a problem and i worte to imagine marketing regarding this issue.Â

I then filed for a replacement for the product on the boat website with the ticket number : 1425365.

The product was picked up and was sent to mumbai boat headquarters for service/replacement i tracked the product till today the day itÂ was delivered.Â

*when i opened the product i got a old model used earpods. And also the bill stating the price of airdopes to â‚¹1338 it's clearly a fraud.Â

This is simply a fraud which the company is trying to play with it's customers after waiting for 30 day's

boAt customer support has been notified about the posted complaint.

Sep 17, 2020

Updated by Shreyansh Chauhan Do not buy from boat boycott this Chinese brand.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,
I have registered complaint about not working boat rockerz 255f pickup is done on 29 aug 2020 but still now itâ€™s showing arrived at bob/rvp mumbai on dated 14-sep-2020
Not getting any update. From company.

boAt customer support has been notified about the posted complaint.

View replies

boAt Customer Care

Sep 17, 2020

Verified Support

We apologise for the trouble you’ve been facing. Our team and we are here to help you, and we assure you to do everything we can to resolve this as fast as possible.

To help you further, kindly provide us your contact number on [protected]@imaginemarketingindia.com. We are extremely sorry for the delayed process, This is due to the Government's guidelines, commercial activity is allowed with limited manpower i.e 10%. Our services fall into the non-essential category, please expect a delay in our services. We shall escalate your case and make sure that you get a call from our customer care in 24-48 hours.

Your patience is highly appreciated.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bhavin Nasit, 8123987411

I placed an order with boat for Bluetooth headphone, rockerz 550 black and I applied for exchange. After they picked up my product, they never delivered the exchange product. I have paid full amount.

boAt customer support has been notified about the posted complaint.

View replies

N

nasit.bhavin

from Bangalore, Karnataka

Sep 16, 2020

had ordered a boat rockerz 550 black wireless headphones from your website (order #33304) and after I realized that the mic was not working, I raised an exchange request (ticket# 31632), your team successfully picked up the product but there is no response for the exchange of the product?

I want to know, where is my product? Why there is a huge delay of 1 month? I tried calling your landline number[protected] but there is no response at all. I raised the same issue o twitter but they are not responding at all.

What is the best way to reach your team? Is this all fraud at all?

Please reach out to me at +91 [protected] OR nasit.[protected]@gmail.com at the earliest!

boAt Complaints & Reviews

File a complaint to boAt

boAt reviews & complaints page 220

Customer care number not working

Post your Comment

boat rockerz 450 mic not working

Post your Comment

Airdopes return

Post your Comment

Replacement product didn't get from 1 month

Post your Comment

Not received my product after exchanged request

Post your Comment

Delay in product dispatch

Post your Comment

Product not yet replace/repaired

Post your Comment

i m complaining about my product boat airdopes 441 (black)

Post your Comment

Boat headset 255F

Post your Comment

Product did not received yet

Post your Comment

my product boat airdopes 411v2 earbuds

Post your Comment

Boat basshead 225 is not returned

Post your Comment

Boat rockerz 255f bluetooth black headphone

Post your Comment

I didnt receive my product.

Post your Comment

Product is not dispatching

Post your Comment

fraud - replacement product not received (boat airdopes 291 twin wireless)

Post your Comment

complaint about action on product complaint

Post your Comment

Fraudulent with my new earpods.

Post your Comment

Boat 255f rockerz not getting any update

Post your Comment

They didn't deliver the product even after receiving full amount

Post your Comment

Related businesses