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www.boat-lifestyle.com
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Updated: Jan 15, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 222

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Z
zeus802
Sep 9, 2020
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I purchased my headphones via flipkart and had problem with aux cable so registered a complaint at https://support.boat-lifestyle.com/, my ticket no. Is 1387578.
Its been over 20 days i have no sort of details about my headphone. I called the customer care but got no response, i mailed them but still no reply.
+3 photos
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its been more than 20 days now still my issue is not resolved by Boat India. Very disappointing service. also they don't reply to my mail aswell.
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    anshul mangla
    Sep 9, 2020
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    Address: Hno. 2727, gali no. 4 , jawahar colony, NIT faridabad, haryana

    Hello sir, my boat earphones are stopped working. Few days earlier one sided bug stop work and now both had stopped and i am not able to use them. It is under warranty so i request you to do something into this matter. Please..
    Mobile no. [protected] and [protected]
    boAt customer support has been notified about the posted complaint.
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      V
      Vedant Srivastav
      Sep 9, 2020
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      Address: F-202 sai Niwas apartment,torwa, Bilaspur, Chhattisgarh 495004

      I ordered boat airdopes 281 true wireless ear-buds with bluetooth v5.0, immersive audio, up to 17.5h total playtime, ipx5 water & sweat resistance, ergonomic design and instant voice assistant (Active black)
      From amazon
      Order date
      10-aug-2020

      Order #
      [protected]

      But the product stopped working now
      There might be an issue with charger and connectivity problem
      Product is under warranty so please assist
      +1 photos
      boAt customer support has been notified about the posted complaint.
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      Hi
      I am venkata Reddy 281 right airdopes not working please respond [protected] number call me

      boat airdopes 281 not working - Comment #3732563 - Image #0
      Reply
      To air birds is connected but not working one side

      boat airdopes 281 not working - Comment #3851354 - Image #0
      boat airdopes 281 not working - Comment #3851354 - Image #1
      Reply
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      15 other people found this review helpful
      15 found this helpful
      2 Comments
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        O
        Omkar0303
        Sep 8, 2020
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        Resolved

        My headphone 255f is in warranty and warranty expired on 9 october 2020
        I was registered a complaint on 31 july 2020 the time period of replacement of product is 18 to 20 days still i have not received my product
        The company is not dispatching my headphone 255f
        The order id is 1351782
        +1 photos
        Sep 9, 2020
        Complaint marked as Resolved 
        Company have to dispatch the headphone immediately The email id is [email protected] The boAt company have to deliver the warranty product in given period time
        boAt customer support has been notified about the posted complaint.
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          M
          Muskan Giri
          Sep 8, 2020
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          I have purchase boat bassheads 102 earphone with one year of warenty,
          But now voice is not coming from one side of earphone.
          boAt customer support has been notified about the posted complaint.
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            K
            krishnavel M
            Sep 8, 2020
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            I have bought boat headphones from Amazon. Product having issue on noise cancellation.i made a complaint and it was taken by imagine Pvt Ltd. I submitted boat headphone with charger, audio cable.After When I got replacement unit I saw charger and data cable was missing and unit was not working. I return it. But when I got it after replacement, I saw products was missing in my box. I want head phone charger, aux cable with original box
            +1 photos
            boAt customer support has been notified about the posted complaint.
            Sep 08, 2020
            Updated by krishnavel M             No reply from imagine marketing
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              T
              Tanvi Deodhar
              Sep 8, 2020
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              I cannot hear any thing from right plug
              boAt customer support has been notified about the posted complaint.
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                S
                Sureshjagarwal07
                Sep 8, 2020
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                Resolved

                Your imagine market.. Package with xpressbees awb[protected] has been successfully picked up. Please share your valuable feedback on feedback. Xbees.in/rp/mjm4nteymde4njm2oq=

                I don't get my product boat bass head 228 replacement and boat customer service say product dispatched to customer
                +2 photos
                Sep 9, 2020
                Complaint marked as Resolved 
                Company emailed me and texted me From these email address [email protected]
                boAt customer support has been notified about the posted complaint.
                Sep 08, 2020
                Updated by Sureshjagarwal07                 Today they send me new AWB number but in Xpressbees no data found on this new AWB[protected]
                View replies
                Replying finally

                Not get my product replacement - Comment #3732215 - Image #0
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                  R
                  Rajani Swami
                  Sep 8, 2020
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                  Bought boat rockers 255 on amazon, orederd on 29 september and received on 3 rd oct 2019, one side earphone not working from 2 months and now battery life is dead not able to charge also.
                  My earphones are in one year warranty please claim my warranty and send new set of earphone.
                  Address for delivery-
                  Ravikiran swami
                  Ambajogai peoples cooperative bank, ausa branch opposite govt. Rest house
                  Ausa, district-latur
                  Maharashtra 413520
                  +1 photos
                  Aug 10, 2021
                  Complaint marked as Resolved 
                  boAt customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 10, 2020
                  boAt Customer Care's response                   We hope you are doing well!

                  We apologise for the trouble you’ve been facing with the product. We are here to help you, and we assure you to do everything we can to resolve this as fast as possible.

                  In order to support you through this, you can register your complaint by entering your product name and pin-code & get automatically directed to the nearest service centre. In case there is no service centre near you, you get eligible for door-to-door replacement.

                  Below is the link to our customer service portal, https://support.boat-lifestyle.com/

                  Please note:
                  1. In case of door-to-door product replacement don’t give the box and accessories to the delivery partner, just send the product safely packed.
                  2. In case of replacement, the replacement unit color may vary and shall be subject to availability of the stock.
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                    M
                    Muskan Giri
                    Sep 8, 2020
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                    Voice is not coming in right earphone.
                    boAt customer support has been notified about the posted complaint.
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                      A
                      anmol khehra
                      Sep 8, 2020
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                      I bought airdopes 611 tws from amazon sold by appario retail pvt. Ltd on 7 august, 2020 and the product was delivered at my address on 15 august, 2020 and now the right side airdope is not functioning. There is no light in them when the case opens or even when both the earbuds are taken out of the case they are not getting paired. I have tried putting them back in the case and opening again i have performed factory reset but the right earbud is not starting.
                      I would like initiate a refund.
                      Thank you
                      boAt customer support has been notified about the posted complaint.
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                        M
                        Monishamani
                        Sep 7, 2020
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                        I brought boat bassheads 100 in-ear wired earphones with super extra bass, in-line mic, hawk inspired design and perfect length cable (Black) on 14th october 2019 through amazon. Order id:[protected]. Please give me return or replacement.
                        boAt customer support has been notified about the posted complaint.
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                          M
                          ManishGajraula
                          Sep 7, 2020
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                          I made a replacement boat speaker which modal name is boat stone 1000 on 30/07/20 and last status shown on ticket number - 1350330 that "replacement product issued" on 07/08/20, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number but no one answer the call after long long waiting time. Please help me my ticket no 1350330. I am facing lots of problem regarding this.
                          +1 photos
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                          just wait 10 days update provide in your tracking id and by email when you got your product you answer me
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                            S
                            sundarrajan3010
                            Sep 7, 2020
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                            Address: New Delhi Tarun Gupta # Gupta Cell Net, E-10/1, Block E, Main Market, Hauz Khas, New Delhi, Delhi 110016 Bengaluru Tejaswini / Mahesh # Ninza Distributors #2, Apsara, Poojarappa Garden, Basappa Road End, Shanthinagar, Bengaluru 560027 Kolkata Mahaveer D

                            My boat rockerz 255 sports wireless headset went for replacement for 6 months. But the customer care is not responding it.
                            I want my product. Please solve it. My earlier ticket number was 1029863 and then they changed my ticket number as 1055492
                            I have complaint in boat stating that product is not working product on 10th march. Logistics arranged by boat. 16th march went out for delivery (Delay due to covid 19 i understand it) but company taking the product from logistics. I waiting more than 6 months. Either boat company not responding any of my call. Problem is 1 side of earphone was not working.

                            Please do the needful.
                            +4 photos
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                              K
                              Kuldip mori
                              Sep 7, 2020
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                              Address: 1119,mori street,barwala,botad,gujrat

                              My power bank is not working. I have a 1 year warranty card.
                              boAt customer support has been notified about the posted complaint.
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                                A
                                Ashrathi Shetty
                                Sep 7, 2020
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                                Hi,
                                I have bought the boat earphone (boat rockerz 255 sports wireless headset ) on Dec 1, 2019 but one of the ear bud has stopped working. The warranty is still valid (Attaching the photo for reference). Please let us know how I can get this exchanged.
                                +1 photos
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                                  B
                                  BCT
                                  Sep 7, 2020
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                                  Address: Office-23, 10/54, BD Chambers, D.B. Gupta Road, Near Vijay Sales, Karol Bagh, New Delhi Ph - 011-41514409 , 9999194403

                                  I ordered boat rockerz 255 F black colour in November 2019. As one side is not working i tried to replace and filed a complaint. I have tried to contact the service center but it is continuously busy and alternate no are not reachable. I have emailed also
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                                    P
                                    pavan naga
                                    Sep 7, 2020
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                                    One side of wireless headphone was not working properly, so i raised complaint on 21 august 2020 and product is picked on 23 august 2020, after tracking my shipment it shows whhandover .i dont know the status of my product . i still did not recived my product its been 20 days and yet i didnt recieved my product.
                                    boAt customer support has been notified about the posted complaint.
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                                      Y
                                      Yuvraj Chhiber
                                      Sep 7, 2020
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                                      Address: Mumbai
                                      Website: [email protected]

                                      I recently purchased a pair of bluetooth earphones from boat and they were not working appropriately so, I decided to replace them. But, unfortunately the boat team isn't pickings ang calls and I am totally fed up of this..my service ticket no. Is 1455999.please help ASAP
                                      REGARDS
                                      YUVRAJ CHHIBER
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                                        A
                                        Ashwini vilas jagtap
                                        Sep 7, 2020
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                                        Address: Varvand, tal -dauand , dist- pune , pin no. -412215 , Maharashtra

                                        Sir, this boat bass heads 100 wired headset is not working . This product have 1 yr warranty . I request u to replace this product .
                                        boAt customer support has been notified about the posted complaint.
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