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Updated: Jan 15, 2026
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boAt reviews & complaints page 231

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B
Bharath Ram
Aug 20, 2020
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I have registered a complaint on boat on 27 June 2020. Complaint no is 1336854

On 8 August 2020 Service center received my product for servicing or replacement.On 10 August i got the status that 'replacement product is issued.but till now i.e 20 August I didn't got any update.I mailed to the customer service for 2 times but still they were not responding
I am unable to contact customer care, call is not connecting,
When can i expect a delivery of my replacement product.
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    A
    Adb321
    Aug 20, 2020
    Resolved
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    Resolved

    Address: boat
    Website: bboat support

    Hii
    by replaced boat rockerz 255 active black is nor deliverd to me I received message 24th july 2020 regarding delivery of product but still its not deliverd to me
    tracking no[protected]
    ticket no 1250610
    +2 photos
    Aug 25, 2020
    Complaint marked as Resolved 
    Tracking no 1300614630802 Ticket no 1250610 Order id 7425689973
    boAt customer support has been notified about the posted complaint.
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      R
      rioo
      Aug 20, 2020
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      Address: Boat ,Mumbai
      Website: support.boat-lifestyle.com

      Boat, since it last 60 days i didnt recieve my headphones...when can recieve it and where is my replacement product ? it shows like this for around 50 days... it never expect from this boat ...My clg online class are going and without headphone i faced so many problems when did i recieve my product... i dont know
      Days are going like anything... Please take any action as possible.Sorry for the inconvenience but this the fact now days work from home online class everything based on this laptop and their equipments jzt plz understand and help me soon...Ticket No :1213322
      +1 photos
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      I didn't get my headphone replaced unit it has been picked up on 10 March
      Ticket no. 1023434
      Product name Boat rockerz 400
      Please help me its been long time

      Returning the Product from company - Comment #3722736 - Image #0
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        T
        Thalari Jaya shankar
        Aug 20, 2020
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        I have received the boat earphones on may 25th. It is having 1yr warranty. Boat one earphone and mic is not working. So, please replace the product as soon as possible.
        +1 photos
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          H
          Harshi S
          Aug 20, 2020
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          I generated a complaint on 5th August and my earphones were picked on 7th August.. after that they reached there on 12 th August then i was not given any information about my earphones and yesterday i.e. 19th august last update was oh WHHandover and it says that my product has been delivered to origin but i have not recieved it yet. I want my product back at any cost.
          AWB no[protected]
          Ticket no. - 1370067
          I have sent Complaint mails regarding this to imagine marketing but they have also stopped responding.
          Please solve my problem and bring me my earphones back.
          +1 photos
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            K
            Kaushal Kulkarni
            Aug 20, 2020
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            Address: Imagine Marketing Pvt. Ltd. 501-B, Shri Har Krishan Bhavan, Charat Singh colony road, Chakala, Andheri East, Mumbai-110093
            Website: boathelp.freshdesk.com/support/home

            The company has no regard for its customers this is my third complaint here and its been over a month still haven't received my replaced product, its still showing replacement product dispatching soon, the number they have provided is always busy and they don't reply on mails, dont reply on social media, hope they reply to this

            Ticket no is 1305255
            +1 photos
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              A
              Alfert
              Aug 20, 2020
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              I'm ordered Boat Aavante 1800 on 15th August 2020 that AWB No:[protected]..And 19th August 2020 message is came from shiprocket.in your product was delivered, but I'm not receive Boat Aavante 1800..So immediately I'm contact to shiprocket customer care, but there is no response.. Kindly enquiry that fake delivery and as soon as to delivery my product or otherwise refund my amount..
              boAt customer support has been notified about the posted complaint.
              Aug 20, 2020
              Updated by Alfert               Your customers care is useless, there is no response.. Kindly check my fake delivery or refund my amount, Really I don't expect the cheating of Boat..
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                B
                Boat consumer
                Aug 20, 2020
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                Have put in a complaint number 13023759 on July 24, was told that would recieve the damaged product back in 12-15 days .it's been a month now and they have received and acknowledged the issue also but still replacement product not delivered.customer care number never works
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                  A
                  Aatmica Bajpai
                  Aug 20, 2020
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                  My right side of the boat airdopes is discharging very fast and it's been only one month. Kindly resolve this issue it's in one year warrently.
                  boAt customer support has been notified about the posted complaint.
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                    S
                    Shaan Gaming
                    Aug 19, 2020
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                    Address: Mumbai

                    I have complained for replacement 2nd of august and pickup done by 4th august and it was recived in 14th august bt still there is no update i have mailed bt there is no answered given through mail.. I am really to much upset of boat company they always doing upset to the customer
                    boAt customer support has been notified about the posted complaint.
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                      J
                      Josh Katiyare
                      Aug 19, 2020
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                      I made a replacement request of boat-rockers 255 Bluetooth earphones on 21/09/19 and reached at the service center on 4/08/20. And the last status is shown on ticket number - 1366756 that "replacement product issued" on 11/08/20, after that no status updated on the ticket number and no mail or message update. I tried to call several times on the customer service support number on "[protected]" but no one answer the call after a long long waiting time. It is almost 16 days till now they don't dispatch the product. Whenever I call customer care they didn't respond. Please help me with my ticket no 1366756. I am facing lots of problems regarding this. All my classes are disturbed due to this.
                      boAt customer support has been notified about the posted complaint.
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                        A
                        Avadhoot Deshpande
                        Aug 19, 2020
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                        Hi Team,

                        My name is Avadhoot Deshpande from Pimple Gaurav, Pune.
                        Mobile no-[protected].
                        I purchased the product
                        boAt BassHeads 162 with HD Sound, in-line mic, Dual Tone Secure Braided Cable & 3.5mm Angled Jack Wired Earphones (Blue) on 27 May 2020.
                        I went to ofc to claim the warranty but they denied the same.
                        Please help ASAP else I will register the compalint against u in consumer court...
                        Also I will escalate the same issue on social media.
                        Plz call on -[protected] for more clarification...

                        Regards,
                        Avadhoot.
                        boAt customer support has been notified about the posted complaint.
                        Aug 25, 2020
                        Updated by Avadhoot Deshpande                         My name is Avadhoot Deshpande from Pimple Gaurav, Pune.
                        Mobile no-[protected].
                        I purchased the product
                        boAt BassHeads 162 with HD Sound, in-line mic, Dual Tone Secure Braided Cable & 3.5mm Angled Jack Wired Earphones (Blue) on 27 May 2020.
                        I went to ofc to claim the warranty but they denied the same.
                        Please help ASAP else I will register the compalint against u in consumer court...
                        Also I will escalate the same issue on social media.
                        Plz call on -[protected] for more clarification...
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                          M
                          mohamedabrer
                          Aug 19, 2020
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                          I give my earphone to the xpressbees for boat repair services. I give n august 6 2020. Then 12th aug it will changed the status of wh handover delivered. But i not received earphones yet.
                          boAt customer support has been notified about the posted complaint.
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                            J
                            Jayeshsahu25
                            Aug 19, 2020
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                            Address: Mumbai

                            Please talk them. And help me..
                            My ticket number - 1371029
                            +1 photos
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                              J
                              Jayeshsahu25
                              Aug 19, 2020
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                              Address: Mumbai

                              My boat product show 14 august despatching soon.
                              +1 photos
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                                P
                                Priyank Pawar
                                Aug 19, 2020
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                                Hey I am Priyank. I bought the Boat Airdopes 381 and they stopped working on first day itself. I registered the complaint twice. The first time there was no response. I registered the second complaint on 24th of July. TICKET NO. 1325495. The product was picked on 28th July and The replacement product was issued on 5th August. After that day i have not received any kind o[censored]pdate or any kind if mail. Its been nearly a month now. I hope to receive the product soon.

                                Regards.
                                boAt customer support has been notified about the posted complaint.
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                                  R
                                  RazaaHn
                                  Aug 19, 2020
                                  Resolved
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                                  Resolved

                                  I sent a request for product replacement on 23july and they issued a replacement on 1 August, but since 1 August they aren't responding nether giving any update. My ticket number was 1320896
                                  Aug 24, 2020
                                  Complaint marked as Resolved 
                                  Not a single step taken right now, plz help
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                                    L
                                    Luckyp98
                                    from Mundi, Madhya Pradesh
                                    Aug 19, 2020
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                                    I bought boat nirvana 715anc noise cancelation Bluetooth headphones from. Amazon on 10 Jun 2020.

                                    In just 20 days i start facing issues. So as product is in warranty period. I Register a complaint for replacement.

                                    On 3 July they picked up my product and on 10 July they issued replacement product. It's been around 50 days but i didn't get my product back.

                                    I tried customer care more than 100 times, but they didn't even pick the call. Nor replying to emails. Nor solve ticket that's generated on website.

                                    When will i get my product? I'm working from home facing lot of issue because of this bad customer service.

                                    I need my product as soon as possible.

                                    Yesterday even i complaint the same. It showed resolved without been resolved.

                                    Ticket Number : 1247615
                                    boAt customer support has been notified about the posted complaint.
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                                      R
                                      Rahul mh15
                                      Aug 19, 2020
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                                      Resolved

                                      My ticket no 1357915 for boat earphones is not yet delivered to mi. It showing wh handover from 10 aug 2020.
                                      There is no response from customer care on call.
                                      I already mail at [protected]@imaginemarketingindia.com
                                      But still no response.
                                      Please do check on this.
                                      It's urgent due to wfh due to covid
                                      Nov 10, 2020
                                      Complaint marked as Resolved 
                                      I contacted many times to boat consumer care and also mailed my complaint to them
                                      boAt customer support has been notified about the posted complaint.
                                      Oct 07, 2020
                                      Updated by Rahul mh15                                       No one from boAt consumer Support contacted me for my complaint.
                                      Low level of service they are providing to their customers.
                                      Which may leads to loose customers.
                                      Please do take some action.

                                      Regards
                                      Rahul
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                                        A
                                        Ayush Malik15100
                                        Aug 19, 2020
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                                        Address: A27 Mandakini colony near sbi mohanpura roorkee Haridwar 247667

                                        I registered a complaint within the warranty period of my headphone which wasn't working properly after it was picked up for service center on 28 june and replacement product was issued on 11 july. Since then there is no updates on dispatching of my replacement products for last 40 days. Please look into the matter
                                        Ticket no- 1226870
                                        +1 photos
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