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boAt Complaints & Reviews

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Last updated Mar 22, 2024
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C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon
Mumbai
Mumbai City District
Maharashtra
India
400063

boAt reviews & complaints page 231

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It's almost 20 days i had raised the complaint regarding the headset and status is showing replacement issued but there are no further tracking details regarding the product and no response from the service centre so please give updates regarding the product and deliver it as soon as possible
My service ticket no. 1338742....
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NandiniKedia
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Did not receive my replacement product

Dear sir/ma'am,
My ticket number is 1349130. I claimed the warranty for my product on 30th July 2020. It was picked up on 1st August 2020. The website mentioned for tracking my product shows that it has been WHHandover on Monday, 10th Aug 2020 at 06.32 PM and estimated to be delivered on 2nd Aug 2020, but I haven't received it yet. I contacted the customer services too but nobody is responding. It is 14th Aug now. Please look into...
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A
Anwesha jana
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wired earphone

Address:334/1, Mahatma Gandhi Road, kolkata- 700082

I bought a boat earphone from amazon on november. But today i noticed that the right side wire qhich is attached to the speaker is torn....
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Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

One side of boat rockerz 255 earphone was not working properly i raised complained and i courier my product on 31st july. 2020. From 10th august, 2020 onward there is no update on tracking. Showing whhandover. Call also not getting receive even not reply the mail. Please help me asap.

Service ticket number : 1343443

Tracking number :[protected]Delivered from xpressbees)

Tnx....
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A
Ankit Y
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement product of warranty claim is not delivered to me even after one month from pickup of old product

I have filed an complaint (Tickets no 1282161) for warranty claim of boat earphones bassheads 100 black on 13th july and my product was picked up on 15th july from my address and after that even after one month of pickup of product my replacement product is not delivered to me till now. Ticket status is showing replacement product issued on 31st july but there is no tracking or nothing else to know when my product will be delivered to me....
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Mr Sagar Dubey
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive my replacement product since 1 month.

Address:40, Mansarovar Society, Chhatral

So here is my brief detail of my issue which i am facing from since june ending. So on 23rd june i register my complain of boat rockerz 400 headphone and on 24th june my pickup generated. On july 1st my product successfully recieved at their service centre. On july 7 a replacement issued to my product. On july 11 when i checked status it shows replacement product dispatching soon. Since 11 june its being more than a month and my product didn't...
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A
Amey Gawai
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Service

Address:BoatC-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063)
Website:www.boat-lifestyle.com/pages/terms-of-use

For repair my headphone they came and took my headphone and not return me my product i have screenshot of my return shipment...
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M
Malay23
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Boat bassheads 103

I have returned that faulty product which is in warranty period. Its been one month till i return the product. They will show that replacement product dispatching soon from 24th of july and no further updates till 24th of july....
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Puneet Singh Gaur
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Replacement unit stuck at service center

My ticket no 1151086. My replacement is pending for 3 month. I have complaint through above email many times. So action taken yet.
Pls look into it and let me know about instimated time to deliver my product....
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My ticket number is 1264687
I have claimed warranty for my product on 8th july 2020..
The warranty approved on 10th july 2020..
On the next day a boy from xpressbees came and picked up the product
On 25th july 2020 the product received at service centre..
On 28th july replacement product was issued and now from that day the status is showing "replacement product dispatching soon"
It's now 13th august...
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Address:antroli, mangrol., Junagadh, Gujarat

I raised a complaint on 17 july (Complaint no is: 1299948). Replacement product issued on 29 july 2020, but i didn't get the product yet. Today is 13 aug.

I am unable to contact customer care, the call is not connecting, no one replied my mails.

Please help me.
Regards,...
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S
Sourish_Patra_107
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Earphones not received

I had registered a complaint on 29th july 2020, regarding the replacement and return of my earphone whose one side and mic are not working, and the item is within the warranty period.
Ticket no-1344710

On 11th aug 2020, it's showing the item is out for delivery and whhhandover, however i have not received my product, even the status is showing as "delivered".

Please, describe the issue and kindly deliver...
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V
vibhavsharma500
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Boat Stone 650 Bluetooth Speaker

Address:Mumbai

I registered the complaint to get my Boat Stone 650 speaker repaired almost 2 months back. It was picked up from my house within 2 days. It has been 2 MONTHS since then and I haven't recieved any updates. I tried tracking the product but all I got to see was terms like 'Whhandover' and 'DTO' and no updates post that. I sent numerous messages on my complaint ticket portal but haven't received any updates till now.
Will I ever get my...
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N
nittin saini
from Jalandhar, Punjab
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Airdopes 311V2

Address:Bsf Camus Jalandhar

Hello
When I bought this product the volume of this product was full but now when a bout fortnight is a past the volume of it has reduced to about half or less than half. I have all the bills and received on the day of delivery. I received this product on 13 July 2020 and have ordered it on 8 July 2020. The product is also having one year warranty.
Your sincerely,
Nitin Saini
Residence of BSF campus, Jalandhar....
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My boat rockerz 400 was not working properly. It was in warranty so I decided to register a complaint.
I registered my complaint on 1st august and a person came and picked it on the 4th of August. It was written in tracking details that I will get my headset back by the 9th of August, but I didn't get that day. I thought that it may be because of COVID-19, and left it. But when I checked the delivery status after a few days, it was...
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S
Sathya kumar Subramanian
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Regarding no response from boat

I claimed warranty on boat rockerzz 400 on 22nd july. They picked my headphones and still no response about my headphones. Stilll waranty date not yet over.
Ticket no.1316095...
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M
Mrinal Pradhan
Dec 1, 2021
This thread was updated on Dec 1, 2021
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Cancel my order and need the refund

Address:Upperburtuk swastik gangtok sikkim

Since my order is taking a hell lot of time to be delivered I want to cancel my order and I have tried mailing and called the customer care but the call is not being picked up neither the mail was responding I'm really disappointed with the boat and lifestyle company's carelessness towards their customer. And lastly I was trying to verify myself as a buyer but no otp was generated...
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P
Pŕíńćé Śháŕmá
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not returning my product

Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063 Map of boat service centre
Website:www.boat-lifestyle.com

I have complaint about distructing sound of my boat rockerz 450 on 22th of july on boat lifestyle.com but i did'nt return my product...
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Address:Teleperformance gurgaon. Phase 4 near bharti airtel.

I have already raised a ticket for my concern. On 4th aug but I haven't get any updates on my ticket.

Please review the same asap....
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Address:8080894601

I have called so many times to boat customer service but they didn't take any call. I book bass head 103 black color on July 11 . They said they will place my product within 7 days but after month shipment not yet dispatch and they are giving new dates of delivery. I want my money back it's 399 pls help me...
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