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Updated: Dec 3, 2025
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boAt reviews & complaints page 231

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S
syamjith syamjith
Aug 18, 2020
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It has been more than 15days since i raised my complain till now i haven't received my replaced product please send me as soon as possible my ticket number is 1358488
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Sep 8, 2020
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    L
    Luckyp98
    from Mundi, Madhya Pradesh
    Aug 18, 2020
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    I bought boat nirvana 715anc noise cancelation Bluetooth headphones from. Amazon on 10 Jun 2020.

    In just 20 days i start facing issues. So as product is in warranty period. I Register a complaint for replacement.

    On 3 July they picked up my product and on 10 July they issued replacement product. It's been around 50 days but i didn't get my product back.

    I tried customer care more than 100 times, but they didn't even pick the call. Nor replying to emails. Nor solve ticket that's generated on website.

    When will i get my product? I'm working from home facing lot of issue because of this bad customer service.

    I need my product as soon as possible.

    Ticket Number : 1247615
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      D
      Dgosavi
      Aug 18, 2020
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      The courier assigned by the boat took my product and it has been 3 days it has not delevered. The boat team is not responding to my email or tickits.
      boAt customer support has been notified about the posted complaint.
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        S
        Shéñky
        Aug 18, 2020
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        Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063 Landmarks: Next to Jay Coach
        Website: www.boat-lifestyle.com

        My boat rockerz 255F neon Bluetooth earphone stopped working properly and i applied for a replacement. They collected the product 2 months ago and still haven't notified me about whether i will be getting a replacement or not. The product is still under warranty as i had purchased it less than 5 months ago. When i call customer care, i get a message saying "we're sorry that we couldn't answer your call. We'll get back to you shortly." but they never call back. I've been trying to contact customer care for the past 2 months.
        I just had my ticket number 1167918 and nothing else also i mailed to there support but they are asking for an order ID
        +1 photos
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        This is what they are showing me.
        Its 10th of june last update that was given by them.

        Regarding boat rockerz wireless - Comment #3722633 - Image #0
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          M
          Monu bhagat
          Aug 18, 2020
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          Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

          I registered a complaint about my boat speaker then they generate a ticket number 1289053, after that they receive my product through pick up, then I am going to track my product for returning back on boat website but it said your products will dispatch soon from last one month.I want my product back.
          +1 photos
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          Aug 18, 2020
          Updated by Monu bhagat           Hello,

          I have registered a complaint on boat on 16-july-2020. Complaint no is : 1289053

          On 17-july-2020, service center received my product for servicing and on 04-aug-2020 i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
          I am unable to contact customer care, call is not connecting,
          When can i expect a delivery of my replacement product.
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            H
            HARIKRISHNAN PK
            Aug 18, 2020
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            I had send my product for warrenty long back in the starting of july.. The product was to be dispatched on 24th of july. I can't get to them through calls. Or emails. They are providing poor response to the customers. Please do check and do the needful.
            My token number is 1267369
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              A
              Aekansh Tyagi
              Aug 17, 2020
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              Address: Building# B1, Kumar Cerebrum IT Park, Kalyani Nagar, Pune, Maharashtra - 411014

              I have registered a complaint for replacement of my earphones on 21 of july
              and on 22 july the express bees agent collected my earphones for the replacement procedure and I have not received my earphones back .There has been no update from 8 of august, it only shows that it will be dispatched soon.They are also not giving any update about the earphones
              Ticket Number - 1312425
              AWB Number[protected]
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                R
                Rohit Shivsharan
                Aug 17, 2020
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                Hello,

                My product is not getting dispatched. There's no update from your side. Please deliver it as soon as possible. My ticket no is 1314496.

                Regards
                Rohit s
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                  S
                  syamjith syamjith
                  Aug 17, 2020
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                  It is more than 15days still now i haven't recevied my earphones, please make sure that it is replaced as soon as possible. my ticket no 1358488
                  +1 photos
                  Sep 8, 2020
                  Complaint marked as Resolved 
                  i received my product finally
                  boAt customer support has been notified about the posted complaint.
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                    J
                    jain007
                    from Chandigarh, Chandigarh
                    Aug 17, 2020
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                    Address: Ashwani Kumar, Ashwani Communication #Office-23, 10/54, BD Chambers, D.B. Gupta Road, Near Vijay Sales, Karol Bagh, New Delhi - 110005

                    I got defected piece, i complaint but no one is replying. Neither by email nor by customercare number. I got ticket everytime but when i cheched status of the item that is invalid.

                    Very fraustated and vesy disappointed.
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                      A
                      Arceus_
                      Aug 17, 2020
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                      Address: 92, Brahmakundi, Dhar

                      I have submitted a complaint on imagine desk portal (16/07/2020) because one side of my earphones stopped working, They responded very quickly and the next day my product was picked up and waybill no. was provided to track the product. Once the product reached Mumbai, I thought my repaired or replaced product will reach to me in 10-14 days but it didn't happen. I tried calling but was unable to contact them. I tried emailing them too but they didn't respond.
                      Portal: https://imaginemarketing.freshdesk.com/support/home
                      Ticket No: 1295691
                      Waybill No.:[protected]
                      Nov 24, 2024
                      Complaint marked as Resolved 
                      boAt customer support has been notified about the posted complaint.
                      Sep 05, 2020
                      Updated by Arceus_                       I was not contacted by boat customer care as you have told. please contact them again.
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                        B
                        Bharat wagle
                        Aug 17, 2020
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                        Address: Mumbai

                        I have returned my boat eardrop 441 to the courier boy because is in warranty and it's almost a day it does not dispatch for delivery.
                        In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
                        Please help me with that return my replacement quickly...
                        My ticket no is 1329354
                        +1 photos
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                        Aug 19, 2020
                        Updated by Bharat wagle                         14 day is completed but not any further inquiry
                        Aug 21, 2020
                        Updated by Bharat wagle                         Otherwise send my money to my account
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                          P
                          PkPanku
                          Aug 17, 2020
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                          Hi, i had given my wired headphone for service. But while replacement first i got message that the product is out for delivery but later i got message that product is delivered to lohith (That is different person not me). I am waiting for more than one month to receive. Kindly look into that what went wrong. I will be waiting for your response. I have already registered complaint one more time i am doing. I did not get a single call too. I have attached screen shot of message. I tried to contact courier customer care but no response.

                          Thanks and regards

                          Pankaj chauhan
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                            P
                            Pratul Rai
                            Aug 17, 2020
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                            I claimed warranty on my boat spinx 2.0 bluetooth speaker. The company picked up the product from from me. But its been more than 1 month and i have not received my product back. They are not dispatching my product. It is showing return shipment delivered to seller and its not delivered to me. My ticket raised no. 1368646
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                              N
                              Nirbhay Tank
                              Aug 17, 2020
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                              I bought boat bluetooth earphones, my problem is that it was working amazing but from some time now it has stopped working it charges but when I switch the button to my earphones it does not switch on. I request you to help me and either repair it or give a new bluetooth earphones. It has been like 9 months only. If you need any details from me please ask.

                              Thank you
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                                S
                                Susdogra
                                Aug 17, 2020
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                                My boat bassheads 242 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 18 days, i found that the product has been wh handover but i haven't received my earphones!!!
                                I want my earphones back😠😠😠
                                Token no-1347935
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                                  K
                                  KillerSattu
                                  Aug 17, 2020
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                                  I claimed warranty on my boat bassheads 182. The company picked up the product from from me. But its been more than 4 months and i have not received my product back. They are not dispatching my product. They cancel it from their end. They dont handover the product to delivey executive. Please help me.
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                                    B
                                    birendrarawat
                                    Aug 17, 2020
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                                    Address: Janki sadan new colony ranjhawala, raipur dehradun.

                                    Both side Bluetooth headphone are damaged
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                                    My headphones go on warranty period but boad response is nothing. It's Very very bed and ur customer care line are busy all time. My ticket mo 1391981 .

                                    Headphone replacement - Comment #3722351 - Image #0
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                                      R
                                      Rishit Negi
                                      Aug 17, 2020
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                                      Ticket no 1264158
                                      I registered a complaint about my faulty earphones and it was picked up from my doorstep on 9th July. Now, it's been over 6 weeks since it was recieved by your compaany and 3 weeks since your website shows its issued and ready for dispatch. So, kindly do the needful.
                                      Thank you
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                                        D
                                        Divya shukla23
                                        Aug 17, 2020
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                                        My boat stone 230 speaker was picked up from me on 28th july and i was promised with a replacement within 20 days. my ticket no. is 1337499 and i havent received my replacement yet also the company doesnt answeer any call and never replies to emails..there is no update about the issue in their website ticket tracking and it is very disgusting. i need my product back or atleast refund my money because the product wasnt used even for month and it needed warranty claim.
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