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boAt Complaints & Reviews

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Updated: Jan 15, 2026
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boAt reviews & complaints page 233

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R
Rohit Shivsharan
Aug 17, 2020
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Hello,

My product is not getting dispatched. There's no update from your side. Please deliver it as soon as possible. My ticket no is 1314496.

Regards
Rohit s
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    syamjith syamjith
    Aug 17, 2020
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    It is more than 15days still now i haven't recevied my earphones, please make sure that it is replaced as soon as possible. my ticket no 1358488
    +1 photos
    Sep 8, 2020
    Complaint marked as Resolved 
    i received my product finally
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      J
      jain007
      from Chandigarh, Chandigarh
      Aug 17, 2020
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      Address: Ashwani Kumar, Ashwani Communication #Office-23, 10/54, BD Chambers, D.B. Gupta Road, Near Vijay Sales, Karol Bagh, New Delhi - 110005

      I got defected piece, i complaint but no one is replying. Neither by email nor by customercare number. I got ticket everytime but when i cheched status of the item that is invalid.

      Very fraustated and vesy disappointed.
      +1 photos
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        A
        Arceus_
        Aug 17, 2020
        Resolved
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        Address: 92, Brahmakundi, Dhar

        I have submitted a complaint on imagine desk portal (16/07/2020) because one side of my earphones stopped working, They responded very quickly and the next day my product was picked up and waybill no. was provided to track the product. Once the product reached Mumbai, I thought my repaired or replaced product will reach to me in 10-14 days but it didn't happen. I tried calling but was unable to contact them. I tried emailing them too but they didn't respond.
        Portal: https://imaginemarketing.freshdesk.com/support/home
        Ticket No: 1295691
        Waybill No.:[protected]
        Nov 24, 2024
        Complaint marked as Resolved 
        boAt customer support has been notified about the posted complaint.
        Sep 05, 2020
        Updated by Arceus_
        I was not contacted by boat customer care as you have told. please contact them again.
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          B
          Bharat wagle
          Aug 17, 2020
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          Address: Mumbai

          I have returned my boat eardrop 441 to the courier boy because is in warranty and it's almost a day it does not dispatch for delivery.
          In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
          Please help me with that return my replacement quickly...
          My ticket no is 1329354
          +1 photos
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          Aug 19, 2020
          Updated by Bharat wagle
          14 day is completed but not any further inquiry
          Aug 21, 2020
          Updated by Bharat wagle
          Otherwise send my money to my account
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            P
            PkPanku
            Aug 17, 2020
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            Hi, i had given my wired headphone for service. But while replacement first i got message that the product is out for delivery but later i got message that product is delivered to lohith (That is different person not me). I am waiting for more than one month to receive. Kindly look into that what went wrong. I will be waiting for your response. I have already registered complaint one more time i am doing. I did not get a single call too. I have attached screen shot of message. I tried to contact courier customer care but no response.

            Thanks and regards

            Pankaj chauhan
            +2 photos
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              P
              Pratul Rai
              Aug 17, 2020
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              I claimed warranty on my boat spinx 2.0 bluetooth speaker. The company picked up the product from from me. But its been more than 1 month and i have not received my product back. They are not dispatching my product. It is showing return shipment delivered to seller and its not delivered to me. My ticket raised no. 1368646
              +1 photos
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                N
                Nirbhay Tank
                Aug 17, 2020
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                I bought boat bluetooth earphones, my problem is that it was working amazing but from some time now it has stopped working it charges but when I switch the button to my earphones it does not switch on. I request you to help me and either repair it or give a new bluetooth earphones. It has been like 9 months only. If you need any details from me please ask.

                Thank you
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                  S
                  Susdogra
                  Aug 17, 2020
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                  My boat bassheads 242 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 18 days, i found that the product has been wh handover but i haven't received my earphones!!!
                  I want my earphones back😠😠😠
                  Token no-1347935
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                    KillerSattu
                    Aug 17, 2020
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                    I claimed warranty on my boat bassheads 182. The company picked up the product from from me. But its been more than 4 months and i have not received my product back. They are not dispatching my product. They cancel it from their end. They dont handover the product to delivey executive. Please help me.
                    +2 photos
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                      B
                      birendrarawat
                      Aug 17, 2020
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                      Address: Janki sadan new colony ranjhawala, raipur dehradun.

                      Both side Bluetooth headphone are damaged
                      +1 photos
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                      My headphones go on warranty period but boad response is nothing. It's Very very bed and ur customer care line are busy all time. My ticket mo 1391981 .

                      Headphone replacement - Comment #3722351 - Image #0
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                        R
                        Rishit Negi
                        Aug 17, 2020
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                        Ticket no 1264158
                        I registered a complaint about my faulty earphones and it was picked up from my doorstep on 9th July. Now, it's been over 6 weeks since it was recieved by your compaany and 3 weeks since your website shows its issued and ready for dispatch. So, kindly do the needful.
                        Thank you
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                          Divya shukla23
                          Aug 17, 2020
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                          My boat stone 230 speaker was picked up from me on 28th july and i was promised with a replacement within 20 days. my ticket no. is 1337499 and i havent received my replacement yet also the company doesnt answeer any call and never replies to emails..there is no update about the issue in their website ticket tracking and it is very disgusting. i need my product back or atleast refund my money because the product wasnt used even for month and it needed warranty claim.
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                            A
                            Ajit Navale
                            Aug 17, 2020
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                            1 month is over still my product is not replaced
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                              M
                              Aug 16, 2020
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                              Address: Len no. i6 Near Panchashil Mitr Mandal Shahu colony Sr. No. 25 Munjabawasti Dhanori Pune 15

                              I have registered a complaint for the replacement of my earphone boat rockerz 255 active black. My ticket no. is 1703068. Since the product is pickup on 15June and still I didn't received my replacement product. kindly tell me me how much I have to wait for my product.
                              It's almost mast 1month 20days...
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                                M
                                Aug 16, 2020
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                                Address: Len no. i6 Near Panchashil Mitr Mandal Sr. No. 25 Munjabawasti Dhanori Pune 15

                                I'm very frustrated about your service. It's almost 1month 20 days my earphone not get replae.
                                Your service is very bad.
                                Plz give my product return 😡😡😡😡
                                Ticket no. 1703068
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                                  joel cherian
                                  Aug 16, 2020
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                                  Hello I my replacement issue was approved on 17th of July and from 1st of August it is showing that the product is dispatching soon.Please help me.My ticket number is 1291051
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                                    S
                                    Shubham Surjuse0078
                                    Aug 16, 2020
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                                    My ticket number is 1236941
                                    I have claimed warranty for my product on 30th june 2020..
                                    The warranty approved on 1th july 2020..
                                    On 6th july 2020 the product received at service centre..
                                    On 8th july replacement product was issued and now from that day the status is showing "replacement product dispatching soon"
                                    It's now 16th august ...no change in the ticket status and I couldn't connect to boat customer care...
                                    Can you please resolve the problem as soon as possible?????
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                                      PriyanshiGupta821
                                      Aug 16, 2020
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                                      Both side not working

                                      Pickup Address: 1/4199 Gali n0-8, mandoli road, ramnagar extension, shahdra, new delhi, india- 110032
                                      +1 photos
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                                        krishshah
                                        Aug 16, 2020
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                                        My product bass heads 100 stopped working in one earpiece without any physical damage and soon enough both stopped working. I have placed a ticket complaint via the website 2 months ago and i have not received any follow up for the same. My toicket number is 1326462. Everytime i try calling their support number it is always busy and even if the iver plays it maes me wait for 30 minutws and then ends the call by itself and says we will call you back shortly but i have never received one. This entire 1 year warranty is a scam to lure you into buying. Never repeat the mistake i did.
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