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Updated: Jun 10, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 233

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H
Harshi S
Aug 20, 2020
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I generated a complaint on 5th August and my earphones were picked on 7th August.. after that they reached there on 12 th August then i was not given any information about my earphones and yesterday i.e. 19th august last update was oh WHHandover and it says that my product has been delivered to origin but i have not recieved it yet. I want my product back at any cost.
AWB no[protected]
Ticket no. - 1370067
I have sent Complaint mails regarding this to imagine marketing but they have also stopped responding.
Please solve my problem and bring me my earphones back.
boAt customer support has been notified about the posted complaint.
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    K
    Kaushal Kulkarni
    Aug 20, 2020
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    Address: Imagine Marketing Pvt. Ltd. 501-B, Shri Har Krishan Bhavan, Charat Singh colony road, Chakala, Andheri East, Mumbai-110093
    Website: boathelp.freshdesk.com/support/home

    The company has no regard for its customers this is my third complaint here and its been over a month still haven't received my replaced product, its still showing replacement product dispatching soon, the number they have provided is always busy and they don't reply on mails, dont reply on social media, hope they reply to this

    Ticket no is 1305255
    boAt customer support has been notified about the posted complaint.
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      A
      Alfert
      Aug 20, 2020
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      I'm ordered Boat Aavante 1800 on 15th August 2020 that AWB No:[protected]..And 19th August 2020 message is came from shiprocket.in your product was delivered, but I'm not receive Boat Aavante 1800..So immediately I'm contact to shiprocket customer care, but there is no response.. Kindly enquiry that fake delivery and as soon as to delivery my product or otherwise refund my amount..
      boAt customer support has been notified about the posted complaint.
      Aug 20, 2020
      Updated by Alfert       Your customers care is useless, there is no response.. Kindly check my fake delivery or refund my amount, Really I don't expect the cheating of Boat..
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        B
        Boat consumer
        Aug 20, 2020
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        Have put in a complaint number 13023759 on July 24, was told that would recieve the damaged product back in 12-15 days .it's been a month now and they have received and acknowledged the issue also but still replacement product not delivered.customer care number never works
        boAt customer support has been notified about the posted complaint.
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          A
          Aatmica Bajpai
          Aug 20, 2020
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          My right side of the boat airdopes is discharging very fast and it's been only one month. Kindly resolve this issue it's in one year warrently.
          boAt customer support has been notified about the posted complaint.
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            S
            Shaan Gaming
            Aug 19, 2020
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            Address: Mumbai

            I have complained for replacement 2nd of august and pickup done by 4th august and it was recived in 14th august bt still there is no update i have mailed bt there is no answered given through mail.. I am really to much upset of boat company they always doing upset to the customer
            boAt customer support has been notified about the posted complaint.
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              J
              Josh Katiyare
              Aug 19, 2020
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              I made a replacement request of boat-rockers 255 Bluetooth earphones on 21/09/19 and reached at the service center on 4/08/20. And the last status is shown on ticket number - 1366756 that "replacement product issued" on 11/08/20, after that no status updated on the ticket number and no mail or message update. I tried to call several times on the customer service support number on "[protected]" but no one answer the call after a long long waiting time. It is almost 16 days till now they don't dispatch the product. Whenever I call customer care they didn't respond. Please help me with my ticket no 1366756. I am facing lots of problems regarding this. All my classes are disturbed due to this.
              boAt customer support has been notified about the posted complaint.
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                A
                Avadhoot Deshpande
                Aug 19, 2020
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                Hi Team,

                My name is Avadhoot Deshpande from Pimple Gaurav, Pune.
                Mobile no-[protected].
                I purchased the product
                boAt BassHeads 162 with HD Sound, in-line mic, Dual Tone Secure Braided Cable & 3.5mm Angled Jack Wired Earphones (Blue) on 27 May 2020.
                I went to ofc to claim the warranty but they denied the same.
                Please help ASAP else I will register the compalint against u in consumer court...
                Also I will escalate the same issue on social media.
                Plz call on -[protected] for more clarification...

                Regards,
                Avadhoot.
                boAt customer support has been notified about the posted complaint.
                Aug 25, 2020
                Updated by Avadhoot Deshpande                 My name is Avadhoot Deshpande from Pimple Gaurav, Pune.
                Mobile no-[protected].
                I purchased the product
                boAt BassHeads 162 with HD Sound, in-line mic, Dual Tone Secure Braided Cable & 3.5mm Angled Jack Wired Earphones (Blue) on 27 May 2020.
                I went to ofc to claim the warranty but they denied the same.
                Please help ASAP else I will register the compalint against u in consumer court...
                Also I will escalate the same issue on social media.
                Plz call on -[protected] for more clarification...
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                  M
                  mohamedabrer
                  Aug 19, 2020
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                  I give my earphone to the xpressbees for boat repair services. I give n august 6 2020. Then 12th aug it will changed the status of wh handover delivered. But i not received earphones yet.
                  boAt customer support has been notified about the posted complaint.
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                    J
                    Jayeshsahu25
                    Aug 19, 2020
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                    Address: Mumbai

                    Please talk them. And help me..
                    My ticket number - 1371029
                    boAt customer support has been notified about the posted complaint.
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                      J
                      Jayeshsahu25
                      Aug 19, 2020
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                      Address: Mumbai

                      My boat product show 14 august despatching soon.
                      boAt customer support has been notified about the posted complaint.
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                        P
                        Priyank Pawar
                        Aug 19, 2020
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                        Hey I am Priyank. I bought the Boat Airdopes 381 and they stopped working on first day itself. I registered the complaint twice. The first time there was no response. I registered the second complaint on 24th of July. TICKET NO. 1325495. The product was picked on 28th July and The replacement product was issued on 5th August. After that day i have not received any kind o[censored]pdate or any kind if mail. Its been nearly a month now. I hope to receive the product soon.

                        Regards.
                        boAt customer support has been notified about the posted complaint.
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                          R
                          RazaaHn
                          Aug 19, 2020
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                          Resolved

                          I sent a request for product replacement on 23july and they issued a replacement on 1 August, but since 1 August they aren't responding nether giving any update. My ticket number was 1320896
                          Aug 24, 2020
                          Complaint marked as Resolved 
                          Not a single step taken right now, plz help
                          boAt customer support has been notified about the posted complaint.
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                            L
                            Luckyp98
                            from Mundi, Madhya Pradesh
                            Aug 19, 2020
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                            I bought boat nirvana 715anc noise cancelation Bluetooth headphones from. Amazon on 10 Jun 2020.

                            In just 20 days i start facing issues. So as product is in warranty period. I Register a complaint for replacement.

                            On 3 July they picked up my product and on 10 July they issued replacement product. It's been around 50 days but i didn't get my product back.

                            I tried customer care more than 100 times, but they didn't even pick the call. Nor replying to emails. Nor solve ticket that's generated on website.

                            When will i get my product? I'm working from home facing lot of issue because of this bad customer service.

                            I need my product as soon as possible.

                            Yesterday even i complaint the same. It showed resolved without been resolved.

                            Ticket Number : 1247615
                            boAt customer support has been notified about the posted complaint.
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                              R
                              Rahul mh15
                              Aug 19, 2020
                              Resolved
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                              Resolved

                              My ticket no 1357915 for boat earphones is not yet delivered to mi. It showing wh handover from 10 aug 2020.
                              There is no response from customer care on call.
                              I already mail at [protected]@imaginemarketingindia.com
                              But still no response.
                              Please do check on this.
                              It's urgent due to wfh due to covid
                              Nov 10, 2020
                              Complaint marked as Resolved 
                              I contacted many times to boat consumer care and also mailed my complaint to them
                              boAt customer support has been notified about the posted complaint.
                              Oct 07, 2020
                              Updated by Rahul mh15                               No one from boAt consumer Support contacted me for my complaint.
                              Low level of service they are providing to their customers.
                              Which may leads to loose customers.
                              Please do take some action.

                              Regards
                              Rahul
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                                A
                                Ayush Malik15100
                                Aug 19, 2020
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                                Address: A27 Mandakini colony near sbi mohanpura roorkee Haridwar 247667

                                I registered a complaint within the warranty period of my headphone which wasn't working properly after it was picked up for service center on 28 june and replacement product was issued on 11 july. Since then there is no updates on dispatching of my replacement products for last 40 days. Please look into the matter
                                Ticket no- 1226870
                                boAt customer support has been notified about the posted complaint.
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                                  N
                                  nittin saini
                                  from Jalandhar, Punjab
                                  Aug 19, 2020
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                                  Address: Bsf Campus ,Jalandhar
                                  Website: www.boatlifestyle.com

                                  I bought airdopes from amazon on 18 july, 2020. When i reiceived the dopes its volume was not full and the sound was also flat. So, i request you to please check these dopes. These airdopes are under the warranty period of one year.in case of any query please call at my number:[protected].
                                  Yours sincerely,
                                  Nitin saini.
                                  (A resident of bsf camus)
                                  boAt customer support has been notified about the posted complaint.
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                                    I
                                    IAMKEERAT
                                    Aug 19, 2020
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                                    My ticket number is 1322736
                                    I hv purchased boat rockerz 450 from official boat website on 10th july 2020 and recieved it on 18th july... But the product was not working fine as one of its ear was producing low sound... So i filed a complaint for product replacement... Now its been almost a month and i didn't recieved my headphones back... The message showing on my ticket number is (Replacement product dispatching soon) kindly provide my product back for which i hv alredy paid... Or i should further look for some strict actions
                                    boAt customer support has been notified about the posted complaint.
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                                      S
                                      Sumit279
                                      from Mumbai, Maharashtra
                                      Aug 19, 2020
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                                      Boat order id: 34218
                                      Product: boat grenade bluetooth speaker
                                      Order placed on: 6th august
                                      The customer care numbers never gets connected they always say it’s closed today.
                                      boAt customer support has been notified about the posted complaint.
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                                        Y
                                        Yeduu
                                        Aug 19, 2020
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                                        Address: Kudavali naka, Kudavali naka

                                        Not wroking code
                                        boAt customer support has been notified about the posted complaint.
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