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boAt Complaints & Reviews

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Last updated Mar 22, 2024
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boAt reviews & complaints page 233

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P
Pradeepk101
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Sent me wrong replacement.

I sent my earphone (Basshead 103) for warranty. And it got approved for replacement but they sent me wrong model. They sent me a cheap earphone instead of my original model. Please help me get my original model i. E basshead 103 earphones.

Ticket number for warranty was 1227486.
Name - pradeep kumar meena...
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Ĺûčký Łãxkâř
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boat bassheads 172 blue

Address:State- Rajasthan, district- bhilwara,. Village- barundani.

Connectivity problems in earphone jack....
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Ravinder Balwan
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One wire does not work

Address:Bewal, mohindergarh,Haryana

This is not doing proper work...
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saga0408
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one / both side not working

Service ticket number is 1382927

I have purchased the boat bassheads 152 wired earphones in the month of june 2020 and after 15 days one side of the earphone stopped working. The situation has become annoying as i am not getting service centre support every time i called they said the product is not available to them.

I request you to kindly look into this matter and provide replacement of the same....
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darshan raiker
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Worst after sale service

Website:support.boat-lifestyle.com

I had problem with my boat airdopes 201 so i had complaint Registerd on 16th of july. the courier person had pickup the product on 17th of july.after 15 days i, e 28th july. they still didnt updated any info regarding the issue later on i called the customer care then the replacement product was issued they had said it may take a week to reach to me.now its been more than 12 days still haven't heard from them. tried calling the customer care...
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C
Chinmay ML
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not dispatching my boat rockerz 255 earphone/neckband.

Address:Mumbai

On june 06, 2020 i submitted a request to replace my boat rockers 255 (Black) earphone/neckband (Because one side not working). Then recived mail from imagine marketing & it is aprroved. Next a delivery boy from courier delhivery picked up my product. On 1 july boat received my product and mailed me that we have successfully received your unit at our service location & your unit has been forwarded to our service team. On 11 july i...
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Sambodhi Bhattacharjee
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Not dispatching my boat bassheads 100

On 27 july 2020 i submitted a request to replace my boat bass heads 100. On next day 28july it is aprroved. Next day a delivery boy from courier delhivery picked up my product. On 5 august boat received my product and mailed me that the replacement product is dispatching soon. But today is 10 august. Still not dispatching. When i shall receive my product? My ticket number is 1333103....
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Khushal Zalavadiya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bluetooth no sound (output) for speakers

Address:B-2/104 Shree residency ,behind mahalaxmi society, Nr yogi chowk ,surat

Blutooth are not properly work. And no output or input sound

I mean simple thing is blutooth are not a proper work

2 speaker property cheak and
Cable are properly chek...
Onther thing is

Plz i request for a blutooth are replace.

Plz

Plz...
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Rahul Dahatonde
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Boat 650 red colour

Address:C-207,SHIVSAGAR RESIDENCY,KUMBHARWAD,VAPI

I have ordered boat 650 speakers on dt[protected] by official boat website. I have done payment through bhim upi. My payment amount was deducted from my bank account which is inr 1499. But after that i did not received any order confirmation message from boat officials.
Now i am suffering so much much. I tried to call different different boat customer support contact numbers but i am not getting any feedback....
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I have ordered my bassheads 225 earphones on july 25th for 549rs and i paid it through upi (Gpay). Today, that is aug 10th and still i did not receive my earphones and neither don't know when will it arrive nor any information from the supplier for the delay in delivery. So, please let me know when will i receive my earphones as soon as possible.!...
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Prince Mahesh Kanna
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Product is not working

Address:6-4-44/2 Bholakpur, Secunderabad, Hyderabad, Telangana, pin 500080

Hi team,

Hope you all doing good...!!

I have a problem with my "board bluetooth headphones" right side headphone is not working properly, can you please check that issue and fix that issue asap..

Thanks
R. Mahesh kanna,...
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K
Kiran Maddela
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Servicing

I had ordered boat 225 and after a month one side stopped working so i registered a complain on 31st july and on 4th august the product got picked and now when i checked with courier its says whhandover on 8th of august but when i check the boat complain ticket its still showing
Product pick up generated for servicing and replacement
Track your product
I need earphone as soon as possible....
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Kiran Maddela
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Delay in servicing

Website:support.boat-lifestyle.com/?ticket_no=1353846

I had ordered boat 225 and after a month one side stopped working so i registered a complain on 31st july and on 4th august the product got picked and now when i checked with courier its says whhandover on 8th of august but when i check the boat complain ticket its still showing
Product pick up generated for servicing and replacement
Track your product
I need earphone as soon as possible....
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Boat earphones were given for repair/replacement under warranty but there is no update after issuing replacement for the product.
Neither they are answering mail nor there customer care number is reachable.
All the date wise details are attached.
Its been more than 10 days after the issuing of replacement now.

Boat should either tell me what are the updates or should provide me with a full refund....
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D
Dlink
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Ticket number:1127328

I have raised complaint in boat website regarding my ear phones not working on[protected] and on june 2nd pickup was done and whhandoverd on 18th june but it's showing pickup generated for servicing and replacement i tried calling to customer care but no response...
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DIVYA K R
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement product not yet received

I raised a complaint with boat on jul14, 2020 for my bassheads which stopped working and it was pickedup by them on jul16, 2020. As you can clearly see in the screenshot that it got delivered to them on aug1, 2020 & by aug 4th they had updated as replacement product issued but till now (Its been almost a week) i didn't get any updates from their side regarding shipment.

My ticket no is 1286755...
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Sarthak Upadhyay
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not answering calls, Not dispatching earphone while replacement issued under warranty period

I've registered a warranty complain on 26 july 2020, in which left side of earphone wasn't working. whose service ticket number is 1335623...

complain was approved on 28th of the july. on 29th of july a boy from delhivery picked up my earphone. on 5th of the august Product successfully received at service centre and was in testing phase. on the same day warranty was approved and replacement was issued. and it's 8th of the august....
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I complaint by email for replacement in may 2020, i received an email for pickup from their end but till date no they did not take any action...
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V
Vikul Tomar
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Airdopes 381

Address:44 BAN PAC MEERUT PIN 250002
Website:[email protected]

Can't connect each other...
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A
Aparna_s
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boat headset replacement product issued but not dispatched

Ticket number : 1320678
I complaint about my boat bassheads 172 wired headset on 23th july 2020 and, it got approved on 24th july.

And on the other day 1 guy from delhivery took my headset.

1st of august i got an update from boat that they got my earphones and is in testing phase

On 4th august i got another two updates that a replacement earphones are issued and will be dispatching soonbr...
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