boAt Complaints & Reviews

Have put in a complaint number 13023759 on July 24, was told that would recieve the damaged product back in 12-15 days .it's been a month now and they have received and acknowledged the issue also but still replacement product not delivered.customer care number never works

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My right side of the boat airdopes is discharging very fast and it's been only one month. Kindly resolve this issue it's in one year warrently.

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Address: Mumbai

I have complained for replacement 2nd of august and pickup done by 4th august and it was recived in 14th august bt still there is no update i have mailed bt there is no answered given through mail.. I am really to much upset of boat company they always doing upset to the customer

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I made a replacement request of boat-rockers 255 Bluetooth earphones on 21/09/19 and reached at the service center on 4/08/20. And the last status is shown on ticket number - 1366756 that "replacement product issued" on 11/08/20, after that no status updated on the ticket number and no mail or message update. I tried to call several times on the customer service support number on "[protected]" but no one answer the call after a long long waiting time. It is almost 16 days till now they don't dispatch the product. Whenever I call customer care they didn't respond. Please help me with my ticket no 1366756. I am facing lots of problems regarding this. All my classes are disturbed due to this.

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Hi Team,

My name is Avadhoot Deshpande from Pimple Gaurav, Pune.
Mobile no-[protected].
I purchased the product
boAt BassHeads 162 with HD Sound, in-line mic, Dual Tone Secure Braided Cable & 3.5mm Angled Jack Wired Earphones (Blue) on 27 May 2020.
I went to ofc to claim the warranty but they denied the same.
Please help ASAP else I will register the compalint against u in consumer court...
Also I will escalate the same issue on social media.
Plz call on -[protected] for more clarification...

Regards,
Avadhoot.

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Aug 25, 2020

Updated by Avadhoot Deshpande My name is Avadhoot Deshpande from Pimple Gaurav, Pune.
Mobile no-[protected].
I purchased the product
boAt BassHeads 162 with HD Sound, in-line mic, Dual Tone Secure Braided Cable & 3.5mm Angled Jack Wired Earphones (Blue) on 27 May 2020.
I went to ofc to claim the warranty but they denied the same.
Please help ASAP else I will register the compalint against u in consumer court...
Also I will escalate the same issue on social media.
Plz call on -[protected] for more clarification...

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I give my earphone to the xpressbees for boat repair services. I give n august 6 2020. Then 12th aug it will changed the status of wh handover delivered. But i not received earphones yet.

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Address: Mumbai

Please talk them. And help me..
My ticket number - 1371029

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J

Jayeshsahu25

Aug 20, 2020

?

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Address: Mumbai

My boat product show 14 august despatching soon.

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Hey I am Priyank. I bought the Boat Airdopes 381 and they stopped working on first day itself. I registered the complaint twice. The first time there was no response. I registered the second complaint on 24th of July. TICKET NO. 1325495. The product was picked on 28th July and The replacement product was issued on 5th August. After that day i have not received any kind o[censored]pdate or any kind if mail. Its been nearly a month now. I hope to receive the product soon.

Regards.

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I sent a request for product replacement on 23july and they issued a replacement on 1 August, but since 1 August they aren't responding nether giving any update. My ticket number was 1320896

Aug 24, 2020

Complaint marked as Resolved

Not a single step taken right now, plz help

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I bought boat nirvana 715anc noise cancelation Bluetooth headphones from. Amazon on 10 Jun 2020.

In just 20 days i start facing issues. So as product is in warranty period. I Register a complaint for replacement.

On 3 July they picked up my product and on 10 July they issued replacement product. It's been around 50 days but i didn't get my product back.

I tried customer care more than 100 times, but they didn't even pick the call. Nor replying to emails. Nor solve ticket that's generated on website.

When will i get my product? I'm working from home facing lot of issue because of this bad customer service.

I need my product as soon as possible.

Yesterday even i complaint the same. It showed resolved without been resolved.

Ticket Number : 1247615

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My ticket no 1357915 for boat earphones is not yet delivered to mi. It showing wh handover from 10 aug 2020.
There is no response from customer care on call.
I already mail at [protected]@imaginemarketingindia.com
But still no response.
Please do check on this.
It's urgent due to wfh due to covid

Nov 10, 2020

Complaint marked as Resolved

I contacted many times to boat consumer care and also mailed my complaint to them

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Oct 07, 2020

Updated by Rahul mh15 No one from boAt consumer Support contacted me for my complaint.
Low level of service they are providing to their customers.
Which may leads to loose customers.
Please do take some action.

Regards
Rahul

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Address: A27 Mandakini colony near sbi mohanpura roorkee Haridwar 247667

I registered a complaint within the warranty period of my headphone which wasn't working properly after it was picked up for service center on 28 june and replacement product was issued on 11 july. Since then there is no updates on dispatching of my replacement products for last 40 days. Please look into the matter
Ticket no- 1226870

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Address: Bsf Campus ,Jalandhar

Website: www.boatlifestyle.com

I bought airdopes from amazon on 18 july, 2020. When i reiceived the dopes its volume was not full and the sound was also flat. So, i request you to please check these dopes. These airdopes are under the warranty period of one year.in case of any query please call at my number:[protected].
Yours sincerely,
Nitin saini.
(A resident of bsf camus)

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My ticket number is 1322736
I hv purchased boat rockerz 450 from official boat website on 10th july 2020 and recieved it on 18th july... But the product was not working fine as one of its ear was producing low sound... So i filed a complaint for product replacement... Now its been almost a month and i didn't recieved my headphones back... The message showing on my ticket number is (Replacement product dispatching soon) kindly provide my product back for which i hv alredy paid... Or i should further look for some strict actions

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K

Kaushal Kulkarni

Aug 20, 2020

Did you recieve the replaced product?

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Boat order id: 34218
Product: boat grenade bluetooth speaker
Order placed on: 6th august
The customer care numbers never gets connected they always say itâ€™s closed today.

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Address: Kudavali naka, Kudavali naka

Not wroking code

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Address: Mumbai

Xpressbees Logistics â€” boat bluetooth wireless earphones is not delivered but showing dto status and delivered in mumbai, and my product is from Jammu

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Address: Mumbai

I bought boAt earphones and they stopped working within 3 months, and then i gave them for replacement. The agents picked it up on June 25 and now it has been over months and they won't reply to my calls, or the emails.

Whenever I call them I'm put on waiting for hours, I'm helpless!!

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I bought my boat Airdopes 441 for rupees 2499 on 24 July 2020. On 18 August one of the bud I e. The right bud has stopped working. I have done the factory reset also but it is still not working. Only the left bud is showing blue light the right bud is not showing any light except the red light on touching.

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