boAt Complaints & Reviews

Hello,

My product is not getting dispatched. There's no update from your side. Please deliver it as soon as possible. My ticket no is 1314496.

Regards
Rohit s

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It is more than 15days still now i haven't recevied my earphones, please make sure that it is replaced as soon as possible. my ticket no 1358488

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Sep 8, 2020

Complaint marked as Resolved

i received my product finally

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Address: Ashwani Kumar, Ashwani Communication #Office-23, 10/54, BD Chambers, D.B. Gupta Road, Near Vijay Sales, Karol Bagh, New Delhi - 110005

I got defected piece, i complaint but no one is replying. Neither by email nor by customercare number. I got ticket everytime but when i cheched status of the item that is invalid.

Very fraustated and vesy disappointed.

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Address: 92, Brahmakundi, Dhar

I have submitted a complaint on imagine desk portal (16/07/2020) because one side of my earphones stopped working, They responded very quickly and the next day my product was picked up and waybill no. was provided to track the product. Once the product reached Mumbai, I thought my repaired or replaced product will reach to me in 10-14 days but it didn't happen. I tried calling but was unable to contact them. I tried emailing them too but they didn't respond.
Portal: https://imaginemarketing.freshdesk.com/support/home
Ticket No: 1295691
Waybill No.:[protected]

Nov 24, 2024

Complaint marked as Resolved

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Sep 05, 2020

Updated by Arceus_ I was not contacted by boat customer care as you have told. please contact them again.

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Address: Mumbai

I have returned my boat eardrop 441 to the courier boy because is in warranty and it's almost a day it does not dispatch for delivery.
In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
Please help me with that return my replacement quickly...
My ticket no is 1329354

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Aug 19, 2020

Updated by Bharat wagle 14 day is completed but not any further inquiry

Aug 21, 2020

Updated by Bharat wagle Otherwise send my money to my account

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Hi, i had given my wired headphone for service. But while replacement first i got message that the product is out for delivery but later i got message that product is delivered to lohith (That is different person not me). I am waiting for more than one month to receive. Kindly look into that what went wrong. I will be waiting for your response. I have already registered complaint one more time i am doing. I did not get a single call too. I have attached screen shot of message. I tried to contact courier customer care but no response.

Thanks and regards

Pankaj chauhan

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I claimed warranty on my boat spinx 2.0 bluetooth speaker. The company picked up the product from from me. But its been more than 1 month and i have not received my product back. They are not dispatching my product. It is showing return shipment delivered to seller and its not delivered to me. My ticket raised no. 1368646

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I bought boat bluetooth earphones, my problem is that it was working amazing but from some time now it has stopped working it charges but when I switch the button to my earphones it does not switch on. I request you to help me and either repair it or give a new bluetooth earphones. It has been like 9 months only. If you need any details from me please ask.

Thank you

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My boat bassheads 242 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 18 days, i found that the product has been wh handover but i haven't received my earphones!!!
I want my earphones back😠😠😠
Token no-1347935

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I claimed warranty on my boat bassheads 182. The company picked up the product from from me. But its been more than 4 months and i have not received my product back. They are not dispatching my product. They cancel it from their end. They dont handover the product to delivey executive. Please help me.

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Address: Janki sadan new colony ranjhawala, raipur dehradun.

Both side Bluetooth headphone are damaged

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birendrarawat

Aug 20, 2020

My headphones go on warranty period but boad response is nothing. It's Very very bed and ur customer care line are busy all time. My ticket mo 1391981 .

Headphone replacement - Comment #3722351 - Image #0

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Ticket no 1264158
I registered a complaint about my faulty earphones and it was picked up from my doorstep on 9th July. Now, it's been over 6 weeks since it was recieved by your compaany and 3 weeks since your website shows its issued and ready for dispatch. So, kindly do the needful.
Thank you

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My boat stone 230 speaker was picked up from me on 28th july and i was promised with a replacement within 20 days. my ticket no. is 1337499 and i havent received my replacement yet also the company doesnt answeer any call and never replies to emails..there is no update about the issue in their website ticket tracking and it is very disgusting. i need my product back or atleast refund my money because the product wasnt used even for month and it needed warranty claim.

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1 month is over still my product is not replaced

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Address: Len no. i6 Near Panchashil Mitr Mandal Shahu colony Sr. No. 25 Munjabawasti Dhanori Pune 15

I have registered a complaint for the replacement of my earphone boat rockerz 255 active black. My ticket no. is 1703068. Since the product is pickup on 15June and still I didn't received my replacement product. kindly tell me me how much I have to wait for my product.
It's almost mast 1month 20days...

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Address: Len no. i6 Near Panchashil Mitr Mandal Sr. No. 25 Munjabawasti Dhanori Pune 15

I'm very frustrated about your service. It's almost 1month 20 days my earphone not get replae.
Your service is very bad.
Plz give my product return 😡😡😡😡
Ticket no. 1703068

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Hello I my replacement issue was approved on 17th of July and from 1st of August it is showing that the product is dispatching soon.Please help me.My ticket number is 1291051

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My ticket number is 1236941
I have claimed warranty for my product on 30th june 2020..
The warranty approved on 1th july 2020..
On 6th july 2020 the product received at service centre..
On 8th july replacement product was issued and now from that day the status is showing "replacement product dispatching soon"
It's now 16th august ...no change in the ticket status and I couldn't connect to boat customer care...
Can you please resolve the problem as soon as possible?????

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Both side not working

Pickup Address: 1/4199 Gali n0-8, mandoli road, ramnagar extension, shahdra, new delhi, india- 110032

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My product bass heads 100 stopped working in one earpiece without any physical damage and soon enough both stopped working. I have placed a ticket complaint via the website 2 months ago and i have not received any follow up for the same. My toicket number is 1326462. Everytime i try calling their support number it is always busy and even if the iver plays it maes me wait for 30 minutws and then ends the call by itself and says we will call you back shortly but i have never received one. This entire 1 year warranty is a scam to lure you into buying. Never repeat the mistake i did.

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