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boAt Complaints & Reviews

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Last updated Mar 22, 2024
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C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon
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400063

boAt reviews & complaints page 232

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M
Mupudi Dhiraj
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earphones replacement not done

I had requested a replace of my earphones and it got picked up on 29th july, 2020 and it has been over 13 days i have not received my order back. At the xpressbees it is showing whhandover.. Please resolve it soon...
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A
akshay00788
from Delhi, Delhi
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Product sent under warranty not received back

My ticket no is 1162687. I had problem in my boat Rockerz earphone 255 and wanted to claim warranty. As per the company's policy and procedure, my product was picked by xpressbee courier partner on 16th of june itself but there is no update from the imagine marketing private limited. It was supposed to come back within 7-10 working days, but i have not received yet. The customer care number as well as the email support care of the company...
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A
akas368
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement product issues

Replacement Product Issued Ticket status updated on 01 August 2020 after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 18 July 2020 with a ticket number 1301507. The product was collected from me on 22nd July and the service center received on 28nd July, when i check in boat website with my ticket. I saw that on 01 August the agree for...
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One side of earphone was not working properly, so i raised complaint on 27th July 2020 and product is picked on 31st July 2020, after tracking my shipment it shows whhandover .Now it's 12th August 2020, its been more than 12 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my earphone as early as possible...
Ticket no. Is 1330844...
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M
Mayur Bandhiya
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I didn't get my replaced product

My boat 220 earphones was not working properly. So i issued complaint on 25 july and picked up next day. Today 12 august but service center not replying to emails or calls....
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R
Rohit Shivsharan
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Boat Airdopes 411v2 black

This is the second time I m complaining about the product. It has said replacement product issued 3 times every day. There is nothing done till now. You are just issuing product. It's been more than 20 days now I want my product in working condition. Please send it as soon as possible. See the screenshot ....
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Hello,
I registered a complaint regarding two faulty products on 30 may 2020.
And been 2 months since they were shipped successful to them. But still no response from boat side.
The tickets of these two products (Mini usb charging cable and baseheads 152 are :
1136550.
1136534
I tried calling them but the number they listed on website, doesn't work. Also tried mailing them still no help.
It's...
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Address:76, Umrao Nagar, Sidhi Sheri, Near Rupali Naher, Bhatar Road, Sruat, Gujarat 395007

Replacement product issued ticket status updated on 1st august 2020 after that didn't get any update. Customer care didn't pick my phone call.

I had registered a complaint on 18th july 2020 with a ticket number 1300268. The product was collected from me on 20th july 2020 and the service centre received on the 30th july 2020 when i check in boat website with my ticket. I saw that on 1st august 2020 the agree for replacement...
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K
Kaushal Kulkarni
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Have not Given the replaced/repaired product

Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

I had lodged a complaint against boat on this forum on 5th aug and on 6th aug i got a mail saying your issue has been received we will get back to you within 48 hours since then i have given two complaints on the imagine marketing website (Which handles all the warranty claims) there still hasn't been any response and their customer care number is always busy the boat website is showing the same status everyday they also dont reply to any...
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Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063
Website:Www.support.boat-lifestyle.com

Last month i buy boat bass heads 220 one month they work well but now it's problem. There left side is not working they create problem...
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L
Luckysince2002
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Wireless Headphone

I ordered my wireless headphone on 22 nd June...and it has not been delivered yet...it has been more than a month...I hereby request you to please cancel my order...and refund my money back...my order number is 18138...
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Replacement product issued ticket status updated on 4th august after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 20 julywith a ticket number 1309984. The product was collected from me on 22 july and the service center received on 1st aauugusst, when i check in boat website with my ticket. I saw that on 4th the agree for replacement but...
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I have sent boat airdopes 201 to service centre, after 20 days it is showing replacement product issued but i have not received anything till date.
My ticket number is 1314830.
Please look into the matter.

I cannnot reach to customer care as it is busy all the times and customer care is not replying to my emails also.

Thanks....
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I had purchased boat rockerz 255 last october. I was experiencing low sound issue and as it was under warranty so i registered the complaint on 21-may 2020.
It was picked up on 28th or 29-may-2020.
That was the last time i heard from them. I have written several emails to them but didn't get any reply from their side.
I again wrote to their given email ids a week before, again to my dismay got no reply.
I was...
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M
Midhun Madhav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with warranty

Address:C-255,2nd floor,Guru Gobind Singh Industrial Estat, Off W.E.Highway, Goregaon (E), Mumbai/Maharashtra 400063

I have sent my bluetooth speaker to boat or imagine marketing for the purpose of warranty claiming. They have approved the product and they issued replacement product but its been a month i didn't recieve the produt back yet. Many times i have tried to contact them by customer care number and through mail. And they are not even ready to pick the call and if i ask them about the product the will cut the phone
If i mail them always they...
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G
Garvit Sinha
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Airdopes 201

I've ordered these boat airdopes in jan 20 and it was working quite well, but suddenly the earphones are not charging when i put them back in the case.
Also, the earphone is not working....
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T
Tarunk1103
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Delay in receiving my product

Replacement product issued ticket status updated on 1 august 2020 after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 20 july 2020 with a ticket number 1306729. The product was collected from me on 21 july 2020 and the service center received on 30 july. When i check in boat website with my ticket. I saw that on 1st august the agree for...
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B
brmahesh
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Boat earbuds 381

One side of wireless headphone was not working properly, so i raised complaint on 27 july 2020 and product is picked on 29 july 2020, after tracking my shipment it shows whhandover (5.22 pm) 11 aug 2020’ still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 133588...
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Address:Mumbai

Boat service center is not dispatching my replacement product of earphone basshead 220 black colour...
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Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063
Website:www.boat-lifestyle.com

Starting with {1}ticket number - 1192973
My headphones boat rockerz 510 aux connectivity stopped working within 8 months so like the normal procedure i registered the complaint and patiently waited for the revert, but after

20 days i had to write a mail since there was no update.
Mail i wrote-
What the hell guys?
First you people take 20 days to send a replacement and send me a defective item which...
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