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boAt Complaints & Reviews

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Updated: Jan 15, 2026
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boAt reviews & complaints page 232

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N
nittin saini
from Jalandhar, Punjab
Aug 19, 2020
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Address: Bsf Campus ,Jalandhar
Website: www.boatlifestyle.com

I bought airdopes from amazon on 18 july, 2020. When i reiceived the dopes its volume was not full and the sound was also flat. So, i request you to please check these dopes. These airdopes are under the warranty period of one year.in case of any query please call at my number:[protected].
Yours sincerely,
Nitin saini.
(A resident of bsf camus)
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    IAMKEERAT
    Aug 19, 2020
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    My ticket number is 1322736
    I hv purchased boat rockerz 450 from official boat website on 10th july 2020 and recieved it on 18th july... But the product was not working fine as one of its ear was producing low sound... So i filed a complaint for product replacement... Now its been almost a month and i didn't recieved my headphones back... The message showing on my ticket number is (Replacement product dispatching soon) kindly provide my product back for which i hv alredy paid... Or i should further look for some strict actions
    +1 photos
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      S
      Sumit279
      from Mumbai, Maharashtra
      Aug 19, 2020
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      Boat order id: 34218
      Product: boat grenade bluetooth speaker
      Order placed on: 6th august
      The customer care numbers never gets connected they always say it’s closed today.
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        Y
        Yeduu
        Aug 19, 2020
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        Address: Kudavali naka, Kudavali naka

        Not wroking code
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          N
          Aug 19, 2020
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          Address: Mumbai

          Xpressbees Logistics — boat bluetooth wireless earphones is not delivered but showing dto status and delivered in mumbai, and my product is from Jammu
          +1 photos
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            S
            Sanchi Nalwa
            Aug 18, 2020
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            Address: Mumbai

            I bought boAt earphones and they stopped working within 3 months, and then i gave them for replacement. The agents picked it up on June 25 and now it has been over months and they won't reply to my calls, or the emails.

            Whenever I call them I'm put on waiting for hours, I'm helpless!!
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              A
              Anshul Duseja
              Aug 18, 2020
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              I bought my boat Airdopes 441 for rupees 2499 on 24 July 2020. On 18 August one of the bud I e. The right bud has stopped working. I have done the factory reset also but it is still not working. Only the left bud is showing blue light the right bud is not showing any light except the red light on touching.
              +1 photos
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                A
                Aniket Gurav
                Aug 18, 2020
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                This company doesn't give the type of customer support they promise to their customers. I have filed for a replacement for a defective product on their website. The ticket id is 1250089. It's been more than one and a half months now, there is no response from their side. Nobody replies to the emails, nor does their customer helpline number work. I'm fed up with this. I don't even have an option to contact their customer executive.
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                  P
                  Pranat Mishra
                  from Mumbai, Maharashtra
                  Aug 18, 2020
                  Resolved
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                  Resolved

                  I have bought a boat airdopes 381 by June 26, 2020 and after a month only it's right bud's touch stopped working. so I filed a complaint against it by 30th July and it got picked by 1st August. It has been 18days now and still I haven't received my product.when I track it, it's showing WHHandover. They are not giving reply to any calls and mails. I have to travel after a week and I don't know whether I'll be able to receive it or not.
                  Ticket number-1350178
                  Tracking number[protected]
                  +1 photos
                  Sep 3, 2020
                  Complaint marked as Resolved 
                  Delivered
                  boAt customer support has been notified about the posted complaint.
                  The current status is showing that the replacement product has been issued by 21st of August. Please update the delivery details.
                  Pranat Mishra's [Complaint's author] reply, Aug 26, 2020
                  Ticket number 1350178
                  I have bought Airdops381 on 15 Feb 2021 and 2 month it is not working properly then I have given back to the boat company and then I have filled the complaint and my product was picked up on 10/5/2021 and today date is 20/6/2021 and still I have not received any message to the boat company. Today is 40th day and still I have not get my Airdops381
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                    R
                    Rahul Krishnan26
                    Aug 18, 2020
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                    Resolved

                    Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063

                    Replacement Product Issued Ticket status updated on 14th August after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                    I had registered complaint on 3th august with a ticket number 1363133. The product was collected from me on 30th October and the service center received on 5th of august, when i check in boat website with my ticket. I saw that on 5th the agree for replacement but till now there is no change in replacement
                    Till now i didn't receive my product,
                    I called service center 100 times no one answers my call, no one replied my mails.
                    +1 photos
                    Aug 20, 2020
                    Complaint marked as Resolved 
                    boAt customer support has been notified about the posted complaint.
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                      B
                      buntyabhay
                      Aug 18, 2020
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                      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

                      After a lot of follow ups I am not getting my product back and i have registered the complaint on 24th June 2020 and still waiting for the product. Not sure why its not delivered yet as I called the other centers and they are functioning but my product was in Mumbai when I last informed.
                      Other locations like Pune are saying we are giving the replacement hand to hand but why Mumbai location is not sending the product on time its almost 2 months now I am still waiting for my product and just getting mails that it will be delivered and recently I got the mail that it with courier team and its 13 days now with courier so not sure where is my product now.

                      Note : We raised the ticket for the first time on 24th June 2020 and the ticket number at that time was 1216400.
                      +1 photos
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                        S
                        Shubham Chowdhary
                        Aug 18, 2020
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                        One side of wireless headphone was not working properly, so i raised complaint on 30July 2020 and product is picked on 2nd August 2020, after tracking my shipment it shows whhandover from[protected]:5:24 pm on 11 August 2020. Now 18 August its been more than 18 days still no update from boat. Customer care not responding for calls and mails.

                        Please help here i want my headphone as early as possible...
                        Ticket no. Is 1351217...
                        +1 photos
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                        Aug 18, 2020
                        Updated by Shubham Chowdhary
                        Attaching Tracking status of Boat Site

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                          J
                          Javy Singh
                          Aug 18, 2020
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                          I complaint my boat headphones on 15 July 2020 and boat courier partner picked the product on 16 July 2020. My product delivered to boat company on 31 July 2020. After, checking product they issued the replacement of product and said replacement product dispatching soon on 31 July 2020. But, till now they didn't dispatched my replacement product. I mailed them many times but, they didn't reply and no one is attending the service number of boat company. Please help me, so replacement product dispatch as soon as possible.
                          +1 photos
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                            S
                            syamjith syamjith
                            Aug 18, 2020
                            Resolved
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                            Resolved

                            It has been more than 15days since i raised my complain till now i haven't received my replaced product please send me as soon as possible my ticket number is 1358488
                            +1 photos
                            Sep 8, 2020
                            Complaint marked as Resolved 
                            boAt customer support has been notified about the posted complaint.
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                              L
                              Luckyp98
                              from Mundi, Madhya Pradesh
                              Aug 18, 2020
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                              I bought boat nirvana 715anc noise cancelation Bluetooth headphones from. Amazon on 10 Jun 2020.

                              In just 20 days i start facing issues. So as product is in warranty period. I Register a complaint for replacement.

                              On 3 July they picked up my product and on 10 July they issued replacement product. It's been around 50 days but i didn't get my product back.

                              I tried customer care more than 100 times, but they didn't even pick the call. Nor replying to emails. Nor solve ticket that's generated on website.

                              When will i get my product? I'm working from home facing lot of issue because of this bad customer service.

                              I need my product as soon as possible.

                              Ticket Number : 1247615
                              +1 photos
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                                D
                                Dgosavi
                                Aug 18, 2020
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                                The courier assigned by the boat took my product and it has been 3 days it has not delevered. The boat team is not responding to my email or tickits.
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                                  S
                                  Shéñky
                                  Aug 18, 2020
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                                  Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063 Landmarks: Next to Jay Coach
                                  Website: www.boat-lifestyle.com

                                  My boat rockerz 255F neon Bluetooth earphone stopped working properly and i applied for a replacement. They collected the product 2 months ago and still haven't notified me about whether i will be getting a replacement or not. The product is still under warranty as i had purchased it less than 5 months ago. When i call customer care, i get a message saying "we're sorry that we couldn't answer your call. We'll get back to you shortly." but they never call back. I've been trying to contact customer care for the past 2 months.
                                  I just had my ticket number 1167918 and nothing else also i mailed to there support but they are asking for an order ID
                                  +1 photos
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                                  This is what they are showing me.
                                  Its 10th of june last update that was given by them.

                                  Regarding boat rockerz wireless - Comment #3722633 - Image #0
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                                    M
                                    Monu bhagat
                                    Aug 18, 2020
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                                    Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

                                    I registered a complaint about my boat speaker then they generate a ticket number 1289053, after that they receive my product through pick up, then I am going to track my product for returning back on boat website but it said your products will dispatch soon from last one month.I want my product back.
                                    +1 photos
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                                    Aug 18, 2020
                                    Updated by Monu bhagat
                                    Hello,

                                    I have registered a complaint on boat on 16-july-2020. Complaint no is : 1289053

                                    On 17-july-2020, service center received my product for servicing and on 04-aug-2020 i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
                                    I am unable to contact customer care, call is not connecting,
                                    When can i expect a delivery of my replacement product.
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                                      H
                                      HARIKRISHNAN PK
                                      Aug 18, 2020
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                                      I had send my product for warrenty long back in the starting of july.. The product was to be dispatched on 24th of july. I can't get to them through calls. Or emails. They are providing poor response to the customers. Please do check and do the needful.
                                      My token number is 1267369
                                      +2 photos
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                                        A
                                        Aekansh Tyagi
                                        Aug 17, 2020
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                                        Address: Building# B1, Kumar Cerebrum IT Park, Kalyani Nagar, Pune, Maharashtra - 411014

                                        I have registered a complaint for replacement of my earphones on 21 of july
                                        and on 22 july the express bees agent collected my earphones for the replacement procedure and I have not received my earphones back .There has been no update from 8 of august, it only shows that it will be dispatched soon.They are also not giving any update about the earphones
                                        Ticket Number - 1312425
                                        AWB Number[protected]
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