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Updated: Apr 8, 2026
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N
Nirbhay Tank
Aug 17, 2020
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I bought boat bluetooth earphones, my problem is that it was working amazing but from some time now it has stopped working it charges but when I switch the button to my earphones it does not switch on. I request you to help me and either repair it or give a new bluetooth earphones. It has been like 9 months only. If you need any details from me please ask.

Thank you
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    Susdogra
    Aug 17, 2020
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    My boat bassheads 242 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 18 days, i found that the product has been wh handover but i haven't received my earphones!!!
    I want my earphones back😠😠ðŸ˜
    Token no-1347935
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      K
      KillerSattu
      Aug 17, 2020
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      I claimed warranty on my boat bassheads 182. The company picked up the product from from me. But its been more than 4 months and i have not received my product back. They are not dispatching my product. They cancel it from their end. They dont handover the product to delivey executive. Please help me.
      boAt customer support has been notified about the posted complaint.
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        B
        birendrarawat
        Aug 17, 2020
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        Address: Janki sadan new colony ranjhawala, raipur dehradun.

        Both side Bluetooth headphone are damaged
        boAt customer support has been notified about the posted complaint.
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        My headphones go on warranty period but boad response is nothing. It's Very very bed and ur customer care line are busy all time. My ticket mo 1391981 .
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          R
          Rishit Negi
          Aug 17, 2020
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          Ticket no 1264158
          I registered a complaint about my faulty earphones and it was picked up from my doorstep on 9th July. Now, it's been over 6 weeks since it was recieved by your compaany and 3 weeks since your website shows its issued and ready for dispatch. So, kindly do the needful.
          Thank you
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            Divya shukla23
            Aug 17, 2020
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            My boat stone 230 speaker was picked up from me on 28th july and i was promised with a replacement within 20 days. my ticket no. is 1337499 and i havent received my replacement yet also the company doesnt answeer any call and never replies to emails..there is no update about the issue in their website ticket tracking and it is very disgusting. i need my product back or atleast refund my money because the product wasnt used even for month and it needed warranty claim.
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              A
              Ajit Navale
              Aug 17, 2020
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              1 month is over still my product is not replaced
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                M
                [email protected]
                Aug 16, 2020
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                Address: Len no. i6 Near Panchashil Mitr Mandal Shahu colony Sr. No. 25 Munjabawasti Dhanori Pune 15

                I have registered a complaint for the replacement of my earphone boat rockerz 255 active black. My ticket no. is 1703068. Since the product is pickup on 15June and still I didn't received my replacement product. kindly tell me me how much I have to wait for my product.
                It's almost mast 1month 20days...
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                  M
                  [email protected]
                  Aug 16, 2020
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                  Address: Len no. i6 Near Panchashil Mitr Mandal Sr. No. 25 Munjabawasti Dhanori Pune 15

                  I'm very frustrated about your service. It's almost 1month 20 days my earphone not get replae.
                  Your service is very bad.
                  Plz give my product return 😡😡😡😡
                  Ticket no. 1703068
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                    J
                    joel cherian
                    Aug 16, 2020
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                    Hello I my replacement issue was approved on 17th of July and from 1st of August it is showing that the product is dispatching soon.Please help me.My ticket number is 1291051
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                      S
                      Shubham Surjuse0078
                      Aug 16, 2020
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                      My ticket number is 1236941
                      I have claimed warranty for my product on 30th june 2020..
                      The warranty approved on 1th july 2020..
                      On 6th july 2020 the product received at service centre..
                      On 8th july replacement product was issued and now from that day the status is showing "replacement product dispatching soon"
                      It's now 16th august ...no change in the ticket status and I couldn't connect to boat customer care...
                      Can you please resolve the problem as soon as possible?????
                      boAt customer support has been notified about the posted complaint.
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                        P
                        PriyanshiGupta821
                        Aug 16, 2020
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                        Both side not working

                        Pickup Address: 1/4199 Gali n0-8, mandoli road, ramnagar extension, shahdra, new delhi, india- 110032
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                          K
                          krishshah
                          Aug 16, 2020
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                          My product bass heads 100 stopped working in one earpiece without any physical damage and soon enough both stopped working. I have placed a ticket complaint via the website 2 months ago and i have not received any follow up for the same. My toicket number is 1326462. Everytime i try calling their support number it is always busy and even if the iver plays it maes me wait for 30 minutws and then ends the call by itself and says we will call you back shortly but i have never received one. This entire 1 year warranty is a scam to lure you into buying. Never repeat the mistake i did.
                          boAt customer support has been notified about the posted complaint.
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                            A
                            Ankur 1995235
                            Aug 16, 2020
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                            I lodged a complaint, against blutooth disconnectivity issue with my boat rockerz 261, on 30th may. It was picked up on 5th june and since 16 th june it had been showing whhandover. I tried to contact customer care but it didn't connect. Lately i was checking status using my shipping id and it was showing nothing. I tried to contact customer care, i typed my shipping id (As instructed by computer generated voice mail) and it held it invalid input (Totally frustrated). Don't know what fraud is going on with gullible customers. Even on mails they are just playing "passing the blame game" your issue is transferred to this and that firm... Nobody is trying to resolve the issue.
                            My ticket no 1136692
                            Shipping id[protected]
                            boAt customer support has been notified about the posted complaint.
                            Aug 24, 2020
                            Updated by Ankur 1995235                             It has been 7 days since I received your mail and no action has been taken from their side. I urge you to take some stringent actions against them.
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                              S
                              Sahilshergill
                              Aug 16, 2020
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                              I have registered a complaint for the replacement of my earphone boat rockerz 255 active black. My ticket no. Is 1131468. Since the product is pickup on 8 june and still i didn't received my replacement product. Kindly tell me me how much i have to wait for my product
                              Dec 20, 2021
                              Complaint marked as Resolved 
                              boAt customer support has been notified about the posted complaint.
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                                Y
                                yash attri
                                Aug 15, 2020
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                                My boat rockerz 255 red one side has stopped working and i want replacement
                                boAt customer support has been notified about the posted complaint.
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                                  S
                                  Sanskar xRawat
                                  Aug 15, 2020
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                                  My ticket no : 1342914

                                  I got a problem in my bass head ear phone on one side. I claimed the warranty. The product was picked from me on 29 august, reached at their center 5 august.

                                  Their website is showing replacement product issued on 5 august.
                                  Even after 10 days so far i didn't received my product. I also contacted through email and call but no one is responding.

                                  Please resolve my issue as soon as possible because i love listening music.
                                  boAt customer support has been notified about the posted complaint.
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                                    S
                                    Sudatt Ghodke
                                    Aug 15, 2020
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                                    Address: Parbhani
                                    Website: Boat

                                    I had ordered boat airdopes 381 from flipkart and are not pairing together i want to exchange or refund if possible
                                    boAt customer support has been notified about the posted complaint.
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                                      R
                                      Rishit Negi
                                      Aug 15, 2020
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                                      Ticket no. 1264158
                                      The defective earphone was picked up from my residence on 9th july 2020 and the website of the company shows that it's ready to be dispatched since 21st july 2020. I've been callling on the telephone number that they've mentioned but there's no one to pickup the call and my email hasnt been responded to yet. I think it's about time that had them in my ears.
                                      boAt customer support has been notified about the posted complaint.
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                                        A
                                        Anburaja K
                                        Aug 15, 2020
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                                        My ruby bluetooth speaker have issue in on/off switch. (Order id:od[protected] from flipkart) i got the address to get rectify my issue in this website https://support.boat-lifestyle.com/. i approach the service center they replied as we not taking care of boat service. Can you suggest which service center i have to approach for my warranty cover.
                                        boAt customer support has been notified about the posted complaint.
                                        Aug 15, 2020
                                        Updated by Anburaja K                                         Please resolve this issue.
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