boAt Complaints & Reviews

My ticket number is 1264687
I have claimed warranty for my product on 8th july 2020..
The warranty approved on 10th july 2020..
On the next day a boy from xpressbees came and picked up the product
On 25th july 2020 the product received at service centre..
On 28th july replacement product was issued and now from that day the status is showing "replacement product dispatching soon"
It's now 13th august ...no change in the ticket status and I couldn't connect to boat customer care...
Can you please resolve the problem as soon as possible?????

I raised a complaint on 17 july (Complaint no is: 1299948). Replacement product issued on 29 july 2020, but i didn't get the product yet. Today is 13 aug.

I am unable to contact customer care, the call is not connecting, no one replied my mails.

Please help me.
Regards,

I had registered a complaint on 29th july 2020, regarding the replacement and return of my earphone whose one side and mic are not working, and the item is within the warranty period.
Ticket no-1344710

On 11th aug 2020, it's showing the item is out for delivery and whhhandover, however i have not received my product, even the status is showing as "delivered".

Please, describe the issue and kindly deliver the product as soon as possible.
I am also providing the waybill details.

I registered the complaint to get my Boat Stone 650 speaker repaired almost 2 months back. It was picked up from my house within 2 days. It has been 2 MONTHS since then and I haven't recieved any updates. I tried tracking the product but all I got to see was terms like 'Whhandover' and 'DTO' and no updates post that. I sent numerous messages on my complaint ticket portal but haven't received any updates till now.
Will I ever get my speakers back?
THIS IS UTMOST POOR SERVICE BY BOAT. UNBELIEVABLE.

Hello
When I bought this product the volume of this product was full but now when a bout fortnight is a past the volume of it has reduced to about half or less than half. I have all the bills and received on the day of delivery. I received this product on 13 July 2020 and have ordered it on 8 July 2020. The product is also having one year warranty.
Your sincerely,
Nitin Saini
Residence of BSF campus, Jalandhar.

My boat rockerz 400 was not working properly. It was in warranty so I decided to register a complaint.
I registered my complaint on 1st august and a person came and picked it on the 4th of August. It was written in tracking details that I will get my headset back by the 9th of August, but I didn't get that day. I thought that it may be because of COVID-19, and left it. But when I checked the delivery status after a few days, it was written that the product has been delivered, but I haven't received it. I didn't even get the message that the product has been delivered because before any delivery it is notified to the customer that you will get your product delivered today but I didn't seven received that message.

So, it is a request to please check it. I called on customer care number but I did not get any reply and on mail also I got the ticket number issued but no response has been given on it.

Please help me out. I want my product back.

I claimed warranty on boat rockerzz 400 on 22nd july. They picked my headphones and still no response about my headphones. Stilll waranty date not yet over.
Ticket no.1316095

Since my order is taking a hell lot of time to be delivered I want to cancel my order and I have tried mailing and called the customer care but the call is not being picked up neither the mail was responding I'm really disappointed with the boat and lifestyle company's carelessness towards their customer. And lastly I was trying to verify myself as a buyer but no otp was generated

I have complaint about distructing sound of my boat rockerz 450 on 22th of july on boat lifestyle.com but i did'nt return my product

I have already raised a ticket for my concern. On 4th aug but I haven't get any updates on my ticket.

Please review the same asap.

I have called so many times to boat customer service but they didn't take any call. I book bass head 103 black color on July 11 . They said they will place my product within 7 days but after month shipment not yet dispatch and they are giving new dates of delivery. I want my money back it's 399 pls help me

I had requested a replace of my earphones and it got picked up on 29th july, 2020 and it has been over 13 days i have not received my order back. At the xpressbees it is showing whhandover.. Please resolve it soon

My ticket no is 1162687. I had problem in my boat Rockerz earphone 255 and wanted to claim warranty. As per the company's policy and procedure, my product was picked by xpressbee courier partner on 16th of june itself but there is no update from the imagine marketing private limited. It was supposed to come back within 7-10 working days, but i have not received yet. The customer care number as well as the email support care of the company is not responding to any calls or messages.

Replacement Product Issued Ticket status updated on 01 August 2020 after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 18 July 2020 with a ticket number 1301507. The product was collected from me on 22nd July and the service center received on 28nd July, when i check in boat website with my ticket. I saw that on 01 August the agree for replacement but till now there is no change in replacement
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails.

One side of earphone was not working properly, so i raised complaint on 27th July 2020 and product is picked on 31st July 2020, after tracking my shipment it shows whhandover .Now it's 12th August 2020, its been more than 12 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my earphone as early as possible...
Ticket no. Is 1330844

My boat 220 earphones was not working properly. So i issued complaint on 25 july and picked up next day. Today 12 august but service center not replying to emails or calls.

This is the second time I m complaining about the product. It has said replacement product issued 3 times every day. There is nothing done till now. You are just issuing product. It's been more than 20 days now I want my product in working condition. Please send it as soon as possible. See the screenshot .

Hello,
I registered a complaint regarding two faulty products on 30 may 2020.
And been 2 months since they were shipped successful to them. But still no response from boat side.
The tickets of these two products (Mini usb charging cable and baseheads 152 are :
1136550.
1136534
I tried calling them but the number they listed on website, doesn't work. Also tried mailing them still no help.
It's been so frustrating seeing this customer support. I have purchased many products from them. It's disheartening to see this.
Pls help as soon as possible.

Replacement product issued ticket status updated on 1st august 2020 after that didn't get any update. Customer care didn't pick my phone call.

I had registered a complaint on 18th july 2020 with a ticket number 1300268. The product was collected from me on 20th july 2020 and the service centre received on the 30th july 2020 when i check in boat website with my ticket. I saw that on 1st august 2020 the agree for replacement but till now there is no change in replacement. Till now i didn't receive my product, i called the service centre many times no one answers my call

I had lodged a complaint against boat on this forum on 5th aug and on 6th aug i got a mail saying your issue has been received we will get back to you within 48 hours since then i have given two complaints on the imagine marketing website (Which handles all the warranty claims) there still hasn't been any response and their customer care number is always busy the boat website is showing the same status everyday they also dont reply to any mails

My ticket number is-1305255