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Updated: Mar 2, 2026
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M
[email protected]
Aug 16, 2020
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Address: Len no. i6 Near Panchashil Mitr Mandal Shahu colony Sr. No. 25 Munjabawasti Dhanori Pune 15

I have registered a complaint for the replacement of my earphone boat rockerz 255 active black. My ticket no. is 1703068. Since the product is pickup on 15June and still I didn't received my replacement product. kindly tell me me how much I have to wait for my product.
It's almost mast 1month 20days...
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    M
    [email protected]
    Aug 16, 2020
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    Address: Len no. i6 Near Panchashil Mitr Mandal Sr. No. 25 Munjabawasti Dhanori Pune 15

    I'm very frustrated about your service. It's almost 1month 20 days my earphone not get replae.
    Your service is very bad.
    Plz give my product return 😡😡😡😡
    Ticket no. 1703068
    boAt customer support has been notified about the posted complaint.
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      joel cherian
      Aug 16, 2020
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      Hello I my replacement issue was approved on 17th of July and from 1st of August it is showing that the product is dispatching soon.Please help me.My ticket number is 1291051
      boAt customer support has been notified about the posted complaint.
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        S
        Shubham Surjuse0078
        Aug 16, 2020
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        My ticket number is 1236941
        I have claimed warranty for my product on 30th june 2020..
        The warranty approved on 1th july 2020..
        On 6th july 2020 the product received at service centre..
        On 8th july replacement product was issued and now from that day the status is showing "replacement product dispatching soon"
        It's now 16th august ...no change in the ticket status and I couldn't connect to boat customer care...
        Can you please resolve the problem as soon as possible?????
        boAt customer support has been notified about the posted complaint.
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          PriyanshiGupta821
          Aug 16, 2020
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          Both side not working

          Pickup Address: 1/4199 Gali n0-8, mandoli road, ramnagar extension, shahdra, new delhi, india- 110032
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            K
            krishshah
            Aug 16, 2020
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            My product bass heads 100 stopped working in one earpiece without any physical damage and soon enough both stopped working. I have placed a ticket complaint via the website 2 months ago and i have not received any follow up for the same. My toicket number is 1326462. Everytime i try calling their support number it is always busy and even if the iver plays it maes me wait for 30 minutws and then ends the call by itself and says we will call you back shortly but i have never received one. This entire 1 year warranty is a scam to lure you into buying. Never repeat the mistake i did.
            boAt customer support has been notified about the posted complaint.
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              Ankur 1995235
              Aug 16, 2020
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              I lodged a complaint, against blutooth disconnectivity issue with my boat rockerz 261, on 30th may. It was picked up on 5th june and since 16 th june it had been showing whhandover. I tried to contact customer care but it didn't connect. Lately i was checking status using my shipping id and it was showing nothing. I tried to contact customer care, i typed my shipping id (As instructed by computer generated voice mail) and it held it invalid input (Totally frustrated). Don't know what fraud is going on with gullible customers. Even on mails they are just playing "passing the blame game" your issue is transferred to this and that firm... Nobody is trying to resolve the issue.
              My ticket no 1136692
              Shipping id[protected]
              boAt customer support has been notified about the posted complaint.
              Aug 24, 2020
              Updated by Ankur 1995235               It has been 7 days since I received your mail and no action has been taken from their side. I urge you to take some stringent actions against them.
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                S
                Sahilshergill
                Aug 16, 2020
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                I have registered a complaint for the replacement of my earphone boat rockerz 255 active black. My ticket no. Is 1131468. Since the product is pickup on 8 june and still i didn't received my replacement product. Kindly tell me me how much i have to wait for my product
                Dec 20, 2021
                Complaint marked as Resolved 
                boAt customer support has been notified about the posted complaint.
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                  Y
                  yash attri
                  Aug 15, 2020
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                  My boat rockerz 255 red one side has stopped working and i want replacement
                  boAt customer support has been notified about the posted complaint.
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                    S
                    Sanskar xRawat
                    Aug 15, 2020
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                    My ticket no : 1342914

                    I got a problem in my bass head ear phone on one side. I claimed the warranty. The product was picked from me on 29 august, reached at their center 5 august.

                    Their website is showing replacement product issued on 5 august.
                    Even after 10 days so far i didn't received my product. I also contacted through email and call but no one is responding.

                    Please resolve my issue as soon as possible because i love listening music.
                    boAt customer support has been notified about the posted complaint.
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                      S
                      Sudatt Ghodke
                      Aug 15, 2020
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                      Address: Parbhani
                      Website: Boat

                      I had ordered boat airdopes 381 from flipkart and are not pairing together i want to exchange or refund if possible
                      boAt customer support has been notified about the posted complaint.
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                        R
                        Rishit Negi
                        Aug 15, 2020
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                        Ticket no. 1264158
                        The defective earphone was picked up from my residence on 9th july 2020 and the website of the company shows that it's ready to be dispatched since 21st july 2020. I've been callling on the telephone number that they've mentioned but there's no one to pickup the call and my email hasnt been responded to yet. I think it's about time that had them in my ears.
                        boAt customer support has been notified about the posted complaint.
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                          Anburaja K
                          Aug 15, 2020
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                          My ruby bluetooth speaker have issue in on/off switch. (Order id:od[protected] from flipkart) i got the address to get rectify my issue in this website https://support.boat-lifestyle.com/. i approach the service center they replied as we not taking care of boat service. Can you suggest which service center i have to approach for my warranty cover.
                          boAt customer support has been notified about the posted complaint.
                          Aug 15, 2020
                          Updated by Anburaja K                           Please resolve this issue.
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                            A
                            Ashish Sapariya
                            Aug 15, 2020
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                            Address: Sigma Enterprises, #565, 6th Main Road, 4th Block, Rajajinagar, Bangalore-560010

                            I have purchased boat air dopes 381 bluetooth headset from flip kart.
                            From past 15 days, the right side of the headset is not working. I had been to service center but they told that this service is not available here. As it is under warranty basis, i request you to replace the headset as soon as possible.
                            boAt customer support has been notified about the posted complaint.
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                              R
                              Rohit Shivsharan
                              Aug 15, 2020
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                              Hello,

                              It's been 25 days now without airpods.
                              From 3 days my product hasnt got dispatched. Please dispatch it and delivery it as soon as possible..

                              Regards
                              Rohit s
                              boAt customer support has been notified about the posted complaint.
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                                nandybinay95
                                Aug 15, 2020
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                                I have registered a complaint of my boat bassheads 100 black headphone, it's one side wasn't working. My ticket no. Is 1328647. They picked my headphone on 26th of july. Seller has received my product on 1st of august. They have checked my product properly and they issued a replacement of my product on 5th of august. Since 5th of august till today my replacement product is not dispatched. I have called them to ask, they said they ran out of this particular colour headphones, they suggested to take different colour i agreed, my product still not dispatched.
                                boAt customer support has been notified about the posted complaint.
                                Aug 17, 2020
                                Updated by nandybinay95                                 Boat customer never received my phone calls and never replied my emails. They still not worked on my ticket number 1328647. I have called them 1000 times they didn't respond. I just fed up for their service..

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                                  A
                                  arbaaz attar
                                  Aug 15, 2020
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                                  Hey boat team,

                                  I ordered boat rockerz 450 on 20th july. I received the order on 24th july (Order id: 25966).
                                  I received a used and damaged product hence, i opted for an exchange (I should have made return instead, but i wasn't aware about your slow services then).
                                  Exchange order was picked up on 29th july.
                                  Order was delivered to boat center at bangalore, on 6th august.
                                  Today is 15th august, and there is not a single update on the exchange headphones.
                                  This is how you serve the customers who order from your website over amazon/flipkart.
                                  No doubt about your products but the kind of service you give surely disheartens the customers. I would never recommend anybody to order from the boat website. I request you to cancel the exchange order and return the money back to the original payment source. No longer need your services.
                                  Thanks.
                                  boAt customer support has been notified about the posted complaint.
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                                    Lekha naidu
                                    Aug 15, 2020
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                                    It's almost 20 days i had raised the complaint regarding the headset and status is showing replacement issued but there are no further tracking details regarding the product and no response from the service centre so please give updates regarding the product and deliver it as soon as possible
                                    My service ticket no. 1338742.
                                    boAt customer support has been notified about the posted complaint.
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                                      NandiniKedia
                                      Aug 14, 2020
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                                      Dear sir/ma'am,
                                      My ticket number is 1349130. I claimed the warranty for my product on 30th July 2020. It was picked up on 1st August 2020. The website mentioned for tracking my product shows that it has been WHHandover on Monday, 10th Aug 2020 at 06.32 PM and estimated to be delivered on 2nd Aug 2020, but I haven't received it yet. I contacted the customer services too but nobody is responding. It is 14th Aug now. Please look into it and let me know as soon as possible.
                                      boAt customer support has been notified about the posted complaint.
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                                        Anwesha jana
                                        Aug 14, 2020
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                                        Address: 334/1, Mahatma Gandhi Road, kolkata- 700082

                                        I bought a boat earphone from amazon on november. But today i noticed that the right side wire qhich is attached to the speaker is torn.
                                        boAt customer support has been notified about the posted complaint.
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