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Updated: Jun 10, 2026
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boAt reviews & complaints page 229

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A
alina hasan
Aug 27, 2020
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Right earboat is not working

Address: 38, Chanakyapuri, Shyam Nagar, Kanpur

I buyed boat product( airboats) after 2 months right side one stop working only if we put in charging it only shows red light that also for 2 sec .i buyed this online from amazon. this is the product name-
boAt Airdopes 311V2 True Wireless Ear-Buds with BT V5.0, Up to 15.5H Total Playback, IPX5 Water Resistance, Built-in Mic and Voice Assistant(Active Black)...
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A
ankit14588
Aug 27, 2020
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I have called so many times to boat customer service but they didn't take any call. They had took my boat bluetooth headset 255f on 21/08/2020 but didn't give me replacement product. My ticket number is 1436855 my product is still not received.
they are also not receiving the call.
boAt customer support has been notified about the posted complaint.
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    Lakshita chaudhary
    Aug 27, 2020
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    My headphones suddenly stopped charging so i registered a complaint and one of your delivery partner from bluekart came and collected my headphones from me for replacement. But when i track my headphones from the ticket number provided it say that your pickup request is cancelled.so i need to know where my headphones are?
    boAt customer support has been notified about the posted complaint.
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      S
      Sidak Vadhera
      Aug 27, 2020
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      Hello, I would like to know about the expected time of delivery of my product which was given for replacement on 25th of august. The shipment status shows
      It has arrived at bom/rvp, Maharashtra today. Please let me know the date of delivery.

      My ticket no is: 1420184.

      Product : Boat rockerz 255

      Issue: Right side of the earphone not working.
      boAt customer support has been notified about the posted complaint.
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        A
        Amber Syed
        Aug 27, 2020
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        I submitted a request to claim my warranty on the 11th of July, they collected it on the 17th and the last update I received was on the 21st of July saying "replacement product issued" it has been a month since then and I have received no updates. My ticket number is 1275495 and I hope I get my product back at the earliest
        boAt customer support has been notified about the posted complaint.
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          S
          Sudeep Jayaraj
          from Palghat, Kerala
          Aug 27, 2020
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          Address: Mumbai

          One side of my boat rockerz 255 was not working and i had requested for a replacement. The product was within the warranty period which will be ending on this september 2021. They have approved my replacement and the concerned person has taken the defected product from me on july 31, 2021. And on tracking it was found that the product has reached the service centre on aug 7th. Its aug 27 today. Still i haven't received my replacement. No mails. They are not responding on calling customer care.
          Order id: 1348633
          boAt customer support has been notified about the posted complaint.
          Aug 27, 2020
          Updated by Sudeep Jayaraj           Ticket no:1348633
          Sep 09, 2020
          Updated by Sudeep Jayaraj           Still no updates available
          Sep 12, 2020
          Updated by Sudeep Jayaraj           When will I receive my replacement.Its been more than a month.On aug 7th it has reached the service center
          Sep 22, 2020
          Updated by Sudeep Jayaraj           It's been more than a month and stille I haven't received my replacement.on trying to call it's telling they are busy
          View replies
          For me It's 1 month and still they have not taken my product from the transportation company..
          Reply
          It's been more than a month and iam still waiting for a reply mail...sorry to say poor service from boat
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            T
            Trinkleys
            Aug 27, 2020
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            No one responds fake brand and fake ratings at online shopping products from boat
            boAt customer support has been notified about the posted complaint.
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              A
              Asd@
              Aug 27, 2020
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              Address: Boat

              I ordered boat earphone.. I got some problems in that.. Then i registered complaint on boat official website.. Then a guy pickup on 29 july. But today 27 august i have no information about my product.. Customer care number is out of order..
              boAt customer support has been notified about the posted complaint.
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                P
                Payal Anand
                Aug 26, 2020
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                Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063
                Website: 022-49461882

                Replacement Product Issued Ticket status updated on 5th November after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                I had registered complaint on 5 August with a ticket number 1368901. The product was collected from me on 8 August and the service center received on 13th of August, when i check in boat website with my ticket. I saw that on 14th the agree for replacement but till now there is no change in replacement status and no updation on it.
                Till now i didn't receive my product,
                I called service center 100 times no one answers my call, no one replied my mails
                boAt customer support has been notified about the posted complaint.
                Aug 26, 2020
                Updated by Payal Anand                 I have called so many times to boat customer service but they didn't take any call. They had took my boat rockerz 450 black but didn't give me replacement product. My ticket number is 1368901. They said they will replace my product within 7 days and the next day it is saying that it takes upto 12-15 days. Now the 15 days are over and my product is still not received.
                And now they are also not receiving the call.
                View replies
                I have called so many times to boat customer service but they didn't take any call. They had took my boat rockerz 335 ocean blue. but didn't give me replacement product. My ticket number is 3169432. They said they will replace my product within 7 days and the next day it is saying that it takes upto 12-15 days. Now the 13 days are over and my product is still not received.
                And now they are also not receiving the call.
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                  A
                  AbhilashReddyGone
                  Aug 26, 2020
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                  Address: Mumbai

                  I have requested for a replacement/warranty check for my Boat charging cable, as it is not working and not charging my phone. I've requested to replacement for my product on 29th July, My product was picked up on 29th July.

                  After a very long delay my product reached Mumbai service center on 18th August, after 3 days, i.e 21st August, they've approved to replace my product, and the status of my replacement is "Replacement Product dispatching soon". Today it is 26th August and my product is not dispatched. On 29th of this month my request will complete 1 month but I've not received my product.
                  Dear boAt customer care, please Speed up your service and ship my product As soon as possible.
                  boAt customer support has been notified about the posted complaint.
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                    B
                    Bipinbhai Solanki
                    Aug 26, 2020
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                    Address: Mumbai - Maharashtra

                    Ticket No. 1316892
                    Its more than one month after sending my boat earphones to boat service center.
                    Last status update "Replacement Product dispatching soon" but till date no communication received and also No one pick up call in customer care center
                    boAt customer support has been notified about the posted complaint.
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                      R
                      Raja Karthikeyan
                      Aug 26, 2020
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                      20th Aug 2020 buy boat airdopes 441 Pro on boat official website.
                      I click the buy now button and payment via Google pay
                      2999 is debited in my account from razor pay
                      And i have payment successful mail from razor pay
                      But the website browser show me( something went wrong)
                      So my order is not fulfilled. It's cannot go to the next page. I don't have tracking id or order ID .but money is taken in my account . I tried to reach the support section on boat website but every day they send ticket for waiting list to speak on customer care but I never get any calls from boat company still . So my money is threatening by boat official website he never contact me properly. So I Raise a complaint against boat
                      boAt customer support has been notified about the posted complaint.
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                      27th Aug 2020 buy boat airdopes 131 on boat official website.
                      I click the buy now button and payment via phone pay
                      1299 is debited in my account from razor pay
                      And i have payment successful mail from razor pay
                      But the website browser show me( something went wrong)
                      So my order is not fulfilled. It's cannot go to the next page. I don't have tracking id or order ID .but money is taken in my account . I tried to reach the support section on boat website but every day they send ticket for waiting list to speak on customer care but I never get any calls from boat company still . So my money is threatening by boat official website he never contact me properly. So I Raise a complaint against boat
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                        S
                        Sidhhesh Dharmamer
                        Aug 26, 2020
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                        Address: Sagar samrat B/407 mahim causeway road behind swami vivekanand garden mumbai -400016

                        I had ordered boat rockers headphones on 19th th jan but oke of the ear piece is faculty and I can not hear from it since there is a warranty of 1year for the product I would request you to get it exchanged ASAP
                        PS- I already raised my voice for the same thing but I think it has gone to the deaf ears
                        You can reach me on -[protected] or [protected]@gmail.com
                        boAt customer support has been notified about the posted complaint.
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                          G
                          Gopi Naidu Annem
                          Aug 26, 2020
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                          I had registered complaint on 23rd July with a ticket number 1321038 . The product was collected from me on 24 th July and the service center received on 29th of July, when i check in boat website with my ticket. I saw that on 1st August the agree for replacement but till now there is no change in replacement
                          Till now i didn't receive my product,
                          I called to customer care they told me replacement product will dispatch within 10 days even after 10 days no response from boat Team. I try to call customer care but call not connecting
                          boAt customer support has been notified about the posted complaint.
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                            D
                            Dr swaroop
                            Aug 26, 2020
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                            It's been almost 30days i didn't get any reply from boat or my replacement product. And not able to contact customer care whenever i call them it says it is closed today
                            boAt customer support has been notified about the posted complaint.
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                              K
                              kanishk06
                              Aug 26, 2020
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                              I have registered a complaint to boat official site regarding exchange of my earphones, with ticket no. 1351199.
                              They have managed to pickup the product.
                              It's been a month but there is no further updates on its return and the customer service aren't picking up calls, replying to several emails.
                              This is really awful service provided by boat.
                              Kindly help me out on this matter.
                              boAt customer support has been notified about the posted complaint.
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                              it been more than two months I haven't received a reply from boat yet.
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                                S
                                Santosh Sarashetti
                                Aug 26, 2020
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                                Address: laxmi multistate co-operative credit society, neaar yes bank, uma rameshwar road, jamkhandi-587301

                                I have bought boat rockerz 255 active black wireless Bluetooth on 01/02/2020, now it's under warranty, there is a problem with sound i can't hear it properly very low sound and volume, i can't get the service properly, i can't raise my complaint, why this all happening, this is the bad thing worst service, there is option of door to door service, if i can't raise my complaint, how cant i get your service and also i have been sent a mail request for service there is no work from your company.
                                boAt customer support has been notified about the posted complaint.
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                                  A
                                  asif07
                                  from Noida, Uttar Pradesh
                                  Aug 26, 2020
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                                  Resolved

                                  Hello,

                                  I have registered a complaint on boat on 5-august-2020. Complaint no is : 1369924

                                  On 18-august-2020, service center received my product for servicing and on 20-august-3020 i got a status as 'replacement product issued ' and 'replacement product is dispatched' aslo. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
                                  I am unable to contact customer care, call is not connecting,
                                  When can i expect a delivery of my replacement product.

                                  Regards,
                                  Asif khan
                                  Sep 4, 2020
                                  Complaint marked as Resolved 
                                  They contacted me after the complain and today i got my replacement product 😁.
                                  boAt customer support has been notified about the posted complaint.
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                                    V
                                    vraj00707
                                    Aug 26, 2020
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                                    Address: Gorwa vadodra.

                                    My earphone has stop working after usage of approx 5 months. as it is in Warranty period. i want to claim my warranty to repair my product.
                                    boAt customer support has been notified about the posted complaint.
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                                      G
                                      Gourav Pallav: GPS
                                      Aug 26, 2020
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                                      I have raised a replacement issue with boat bassheads 100 when it's stop working in one side 9n july 16th and its been almost 43 days and have not delivered to me. My ticlet number is 1294192, and please view the attached pictures.
                                      boAt customer support has been notified about the posted complaint.
                                      Aug 26, 2020
                                      Updated by Gourav Pallav: GPS                                       And yes they are not picking up the phones also not responding to my mails.
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                                      My complaint has not been resolved
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                                      Do it fast as soon as possible possible, because i will show you what a consumer can do. And boat has deleted my ticket number from their site, genius, but i have taken so much of screenshots earlier, let me show you who are the real boss.
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