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Updated: Dec 3, 2025
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boAt reviews & complaints page 229

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S
Surajj123321
Aug 21, 2020
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Boat, since it last 17days i didnt recieve my headphones.. Always show Replacement Product Issued but when it's not showing in your track ..
when can recieve it ..
Help me Soon Ticket No :1366494
+1 photos
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    B
    Bharat wagle
    Aug 21, 2020
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    Address: Mumbai

    Please do something
    Customer care not respond my phone call
    25 day is completed to return my product but not received my eardrop
    My ticket no is 1329354
    +1 photos
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      K
      KshV sngh
      Aug 21, 2020
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      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

      My ticket number is 1319311
      I registered my complaint on boat website about my boat stone 1400 and it got approved on 23 july 2020, my replacement shipment was taken by courier boy on 24 july 2020 morning. The product was deliverd to boat service center located in mumbai on 30 july 2020.
      I got ststus update on 1 august 2020 that replacement product issued and replacement product dispatching soon.
      Since 1 august 2020 its now 21 August 2020 but there is no response from boat service center... Its been 21 days but No status changed of my ticket and not my product dispatched... Total 1 month is done but my product is not returned to me
      Please help me to get me my product back
      My ticket number is 1319311
      +1 photos
      Aug 29, 2020
      Complaint marked as Resolved 
      Finally my replacement unit delivered today morning...
      boAt customer support has been notified about the posted complaint.
      Aug 22, 2020
      Updated by KshV sngh       Please help... Still no action from boAt service center...

      Aug 26, 2020
      Updated by KshV sngh       After talking to boat customer care. .. they assured me dispatching of replacement unit as soon as possible. And next day the dispatched the replacement unit on 25 august 2020
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        S
        [email protected]
        Aug 21, 2020
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        I got my airdopes delivered on 10th August via Amazon. One piece now has no sound and it always had syncing problem.
        boAt customer support has been notified about the posted complaint.
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          J
          jibs89
          Aug 21, 2020
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          I have raised a ticket for airpods replacement. On 5th aug they issued the replacement product after that there is no update.
          I tried multiple times on different days to contact their customer care, but unable reach. I sent emails to their mail id, no one revert back as well as there is no updates on their ticket portal.

          Ticket id : 1332488
          boAt customer support has been notified about the posted complaint.
          Aug 26, 2020
          Updated by jibs89           still i did't get any response from Boat side .
          Aug 26, 2020
          Updated by jibs89           Its almost 1 month .They is no update from this company.

          Ticket id : 1332488
          Aug 27, 2020
          Updated by jibs89           Its not resolved
          View replies
          Bought boat Airdopes 381 on 26th December 2020 it hardly worked properly for a week. Later one side of the airdopes was not getting charged and now the no sound is coming on both the Airdopes. Such a disappointment. Give me a solution to this issue as it is not a small amount for this product.
          Reply
          Didn't receive any reply or call yet from the support team.
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            C
            civil singh
            Aug 20, 2020
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            Brought a boat rockerj 255 from amzon few months ago but it is not working and it is in warranty
            boAt customer support has been notified about the posted complaint.
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              A
              Akshay1106
              Aug 20, 2020
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              I received a mail about my defective product being replaced and will be delivered by delhivery courier service. According the delhivery tracking site shows product has been delivered to seller on 25/06/2020 . I havent received my product yet. My AWB tracking id is[protected] and ticket number is 1120484. Please look into it and do the needful as soon as possible.
              Aug 28, 2020
              Complaint marked as Resolved 
              Company has not resolved the issue
              boAt customer support has been notified about the posted complaint.
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                B
                Bharath Ram
                Aug 20, 2020
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                I have registered a complaint on boat on 27 June 2020. Complaint no is 1336854

                On 8 August 2020 Service center received my product for servicing or replacement.On 10 August i got the status that 'replacement product is issued.but till now i.e 20 August I didn't got any update.I mailed to the customer service for 2 times but still they were not responding
                I am unable to contact customer care, call is not connecting,
                When can i expect a delivery of my replacement product.
                boAt customer support has been notified about the posted complaint.
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                  A
                  Adb321
                  Aug 20, 2020
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                  Resolved

                  Address: boat
                  Website: bboat support

                  Hii
                  by replaced boat rockerz 255 active black is nor deliverd to me I received message 24th july 2020 regarding delivery of product but still its not deliverd to me
                  tracking no[protected]
                  ticket no 1250610
                  +2 photos
                  Aug 25, 2020
                  Complaint marked as Resolved 
                  Tracking no 1300614630802 Ticket no 1250610 Order id 7425689973
                  boAt customer support has been notified about the posted complaint.
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                    R
                    rioo
                    Aug 20, 2020
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                    Address: Boat ,Mumbai
                    Website: support.boat-lifestyle.com

                    Boat, since it last 60 days i didnt recieve my headphones...when can recieve it and where is my replacement product ? it shows like this for around 50 days... it never expect from this boat ...My clg online class are going and without headphone i faced so many problems when did i recieve my product... i dont know
                    Days are going like anything... Please take any action as possible.Sorry for the inconvenience but this the fact now days work from home online class everything based on this laptop and their equipments jzt plz understand and help me soon...Ticket No :1213322
                    +1 photos
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                    I didn't get my headphone replaced unit it has been picked up on 10 March
                    Ticket no. 1023434
                    Product name Boat rockerz 400
                    Please help me its been long time

                    Returning the Product from company - Comment #3722736 - Image #0
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                      T
                      Thalari Jaya shankar
                      Aug 20, 2020
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                      I have received the boat earphones on may 25th. It is having 1yr warranty. Boat one earphone and mic is not working. So, please replace the product as soon as possible.
                      +1 photos
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                        H
                        Harshi S
                        Aug 20, 2020
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                        I generated a complaint on 5th August and my earphones were picked on 7th August.. after that they reached there on 12 th August then i was not given any information about my earphones and yesterday i.e. 19th august last update was oh WHHandover and it says that my product has been delivered to origin but i have not recieved it yet. I want my product back at any cost.
                        AWB no[protected]
                        Ticket no. - 1370067
                        I have sent Complaint mails regarding this to imagine marketing but they have also stopped responding.
                        Please solve my problem and bring me my earphones back.
                        +1 photos
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                          K
                          Kaushal Kulkarni
                          Aug 20, 2020
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                          Address: Imagine Marketing Pvt. Ltd. 501-B, Shri Har Krishan Bhavan, Charat Singh colony road, Chakala, Andheri East, Mumbai-110093
                          Website: boathelp.freshdesk.com/support/home

                          The company has no regard for its customers this is my third complaint here and its been over a month still haven't received my replaced product, its still showing replacement product dispatching soon, the number they have provided is always busy and they don't reply on mails, dont reply on social media, hope they reply to this

                          Ticket no is 1305255
                          +1 photos
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                            A
                            Alfert
                            Aug 20, 2020
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                            I'm ordered Boat Aavante 1800 on 15th August 2020 that AWB No:[protected]..And 19th August 2020 message is came from shiprocket.in your product was delivered, but I'm not receive Boat Aavante 1800..So immediately I'm contact to shiprocket customer care, but there is no response.. Kindly enquiry that fake delivery and as soon as to delivery my product or otherwise refund my amount..
                            boAt customer support has been notified about the posted complaint.
                            Aug 20, 2020
                            Updated by Alfert                             Your customers care is useless, there is no response.. Kindly check my fake delivery or refund my amount, Really I don't expect the cheating of Boat..
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                              B
                              Boat consumer
                              Aug 20, 2020
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                              Have put in a complaint number 13023759 on July 24, was told that would recieve the damaged product back in 12-15 days .it's been a month now and they have received and acknowledged the issue also but still replacement product not delivered.customer care number never works
                              boAt customer support has been notified about the posted complaint.
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                                A
                                Aatmica Bajpai
                                Aug 20, 2020
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                                My right side of the boat airdopes is discharging very fast and it's been only one month. Kindly resolve this issue it's in one year warrently.
                                boAt customer support has been notified about the posted complaint.
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                                  S
                                  Shaan Gaming
                                  Aug 19, 2020
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                                  Address: Mumbai

                                  I have complained for replacement 2nd of august and pickup done by 4th august and it was recived in 14th august bt still there is no update i have mailed bt there is no answered given through mail.. I am really to much upset of boat company they always doing upset to the customer
                                  boAt customer support has been notified about the posted complaint.
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                                    J
                                    Josh Katiyare
                                    Aug 19, 2020
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                                    I made a replacement request of boat-rockers 255 Bluetooth earphones on 21/09/19 and reached at the service center on 4/08/20. And the last status is shown on ticket number - 1366756 that "replacement product issued" on 11/08/20, after that no status updated on the ticket number and no mail or message update. I tried to call several times on the customer service support number on "[protected]" but no one answer the call after a long long waiting time. It is almost 16 days till now they don't dispatch the product. Whenever I call customer care they didn't respond. Please help me with my ticket no 1366756. I am facing lots of problems regarding this. All my classes are disturbed due to this.
                                    boAt customer support has been notified about the posted complaint.
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                                      A
                                      Avadhoot Deshpande
                                      Aug 19, 2020
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                                      Hi Team,

                                      My name is Avadhoot Deshpande from Pimple Gaurav, Pune.
                                      Mobile no-[protected].
                                      I purchased the product
                                      boAt BassHeads 162 with HD Sound, in-line mic, Dual Tone Secure Braided Cable & 3.5mm Angled Jack Wired Earphones (Blue) on 27 May 2020.
                                      I went to ofc to claim the warranty but they denied the same.
                                      Please help ASAP else I will register the compalint against u in consumer court...
                                      Also I will escalate the same issue on social media.
                                      Plz call on -[protected] for more clarification...

                                      Regards,
                                      Avadhoot.
                                      boAt customer support has been notified about the posted complaint.
                                      Aug 25, 2020
                                      Updated by Avadhoot Deshpande                                       My name is Avadhoot Deshpande from Pimple Gaurav, Pune.
                                      Mobile no-[protected].
                                      I purchased the product
                                      boAt BassHeads 162 with HD Sound, in-line mic, Dual Tone Secure Braided Cable & 3.5mm Angled Jack Wired Earphones (Blue) on 27 May 2020.
                                      I went to ofc to claim the warranty but they denied the same.
                                      Please help ASAP else I will register the compalint against u in consumer court...
                                      Also I will escalate the same issue on social media.
                                      Plz call on -[protected] for more clarification...
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                                        M
                                        mohamedabrer
                                        Aug 19, 2020
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                                        I give my earphone to the xpressbees for boat repair services. I give n august 6 2020. Then 12th aug it will changed the status of wh handover delivered. But i not received earphones yet.
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