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Updated: Jan 15, 2026
Complaints 5774
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425
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 228

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S
Santosh Sarashetti
Aug 26, 2020
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Address: laxmi multistate co-operative credit society, neaar yes bank, uma rameshwar road, jamkhandi-587301

I have bought boat rockerz 255 active black wireless Bluetooth on 01/02/2020, now it's under warranty, there is a problem with sound i can't hear it properly very low sound and volume, i can't get the service properly, i can't raise my complaint, why this all happening, this is the bad thing worst service, there is option of door to door service, if i can't raise my complaint, how cant i get your service and also i have been sent a mail request for service there is no work from your company.
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    A
    asif07
    from Noida, Uttar Pradesh
    Aug 26, 2020
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    Hello,

    I have registered a complaint on boat on 5-august-2020. Complaint no is : 1369924

    On 18-august-2020, service center received my product for servicing and on 20-august-3020 i got a status as 'replacement product issued ' and 'replacement product is dispatched' aslo. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
    I am unable to contact customer care, call is not connecting,
    When can i expect a delivery of my replacement product.

    Regards,
    Asif khan
    Sep 4, 2020
    Complaint marked as Resolved 
    They contacted me after the complain and today i got my replacement product 😁.
    boAt customer support has been notified about the posted complaint.
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      V
      vraj00707
      Aug 26, 2020
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      Address: Gorwa vadodra.

      My earphone has stop working after usage of approx 5 months. as it is in Warranty period. i want to claim my warranty to repair my product.
      +1 photos
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        G
        Gourav Pallav: GPS
        Aug 26, 2020
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        I have raised a replacement issue with boat bassheads 100 when it's stop working in one side 9n july 16th and its been almost 43 days and have not delivered to me. My ticlet number is 1294192, and please view the attached pictures.
        +3 photos
        boAt customer support has been notified about the posted complaint.
        Aug 26, 2020
        Updated by Gourav Pallav: GPS         And yes they are not picking up the phones also not responding to my mails.
        View replies
        My complaint has not been resolved
        Reply
        Do it fast as soon as possible possible, because i will show you what a consumer can do. And boat has deleted my ticket number from their site, genius, but i have taken so much of screenshots earlier, let me show you who are the real boss.
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          S
          Shreerajnamita
          Aug 26, 2020
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          Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063 See Map Customer Care: 022-49461882

          Hi Team,

          Its been now 2 months still i not received replacment of product that promise by boat team. On 4th july status of complaint Upgraded Product dispatching soon after waiting again for one month and several email boat team update same status on 17th aug.
          When i cam get replacement.
          +1 photos
          Sep 11, 2020
          Complaint marked as Resolved 
          They took so much time almost 3 months for replacement and today I received product. But product is already use some scratches. dust in earbuds and major fault wire is already tattered.
          boAt customer support has been notified about the posted complaint.
          View replies
          They email me the tracking no courier partner xpressbees.but that tracking no is not trackable.

          [protected] tracking no.

          Replacement not yet received - Comment #3732026 - Image #0
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            M
            MURAREE AHIRWAR
            Aug 25, 2020
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            Address: Room no. 320 uvsl bachelor hostel steel complex, bhugaon link road, wardha, Maharashtra 442001

            BoAt Bassheads 103 Blue Wired Headset jack has got malfunctioned.
            +1 photos
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              B
              Barath Mohan M
              Aug 25, 2020
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              Address: Mumbai

              My name is barath mohan m.
              I gave my bluetooth headset which is named
              Boat rockerz 255 sports bluetooth wireless earphone
              With immersive stereo sound and hands free mic
              (Raging red) for servicing/replacement, dated july-08 2020.
              My ticket number is 1256614.
              My headset was successfully picked up from my location on time and delivered to the boat service center in mumbai, there was no response from the team whatsoever. It has almost 2 months now and the warranty period is over. But still i have neither received any update from the company nor any replacement product as promised. This is way past the waiting period and i'm worried that my earphone will never reach me. I request the respective authorites to check into this issue and provide me with the replacement as per the warranty.
              boAt customer support has been notified about the posted complaint.
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              My waybill number :[protected], it is notified to me by the courier company that my order has been succesfully deliverd to its destination.Yet my ticket number on the boat service portal hasnt been updated.Which means that my item has reached the destination but its been lying there untouched. So i requst the authorities to please check into it as soon as possible
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                D
                Dtrans7
                Aug 25, 2020
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                I have claimed warranty of my boat bassheads 220 earphones on 18 march 2020 and haven't received my earphones yet its been 5 to 6 months they didn't answered most of my calls on the costumer service and they were just making promises that it will dispatch it in 48 hrs or so but they never did. N it was difficult to connect with them as after 4 to 5 tries the call connects and then after that 10 mins waiting or so i can talk to them and they ate up my 5 months warranty by keeping the product to themselves on the service centre i want my warranty of 5 months back
                +5 photos
                Aug 28, 2020
                Complaint marked as Resolved 
                boAt customer support has been notified about the posted complaint.
                Aug 25, 2020
                Updated by Dtrans7                 I want my replaced product back
                Aug 28, 2020
                Updated by Dtrans7                 No one called till now
                Aug 28, 2020
                Updated by Dtrans7                 I didn't got my product back till now
                Aug 28, 2020
                Updated by Dtrans7                 They didn't emailed or called they r not even recieving my call
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                  V
                  Vasanth Billa
                  Aug 25, 2020
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                  My boat speaker is under warranty..I handed over my speaker to the courier men on Aug 1...it's aug 25th...now..Not a single reply from your customer service..and the status of the ticket is same as what a I saw on 20days back..please help me as soon as possible..
                  +1 photos
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                    C
                    Chetan Naiwal
                    Aug 25, 2020
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                    One side headphone not working. Currently in warranty period. Please resolve ASAP. Thank you.
                    +2 photos
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                      P
                      Pratyush saini
                      Aug 25, 2020
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                      Address: B 259 gaali no 3 majlis park Adarsh Nagar,110033 new delhi

                      My earphone is not working and it is under warranty as I bought it in may 2020
                      boAt customer support has been notified about the posted complaint.
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                        B
                        Balkrishna w
                        Aug 25, 2020
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                        As i purchased boat rockerz 255 sports bluetooth wireless earphone with immersive stereo sound and hands free mic (Active black) | b07c2vjxp4 (B07c2vjxp4) hsn:8518
                        On[protected] so currently one side headset is not working please provide a solution for this
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                          S
                          shaz alam
                          Aug 25, 2020
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                          Address: mumbai
                          Website: Support.boat-lifestyle.com

                          My boat stone 1000 speaker was picked up on 23rd of july for repair and the product was dispatching soon on august 1st. Today is 25th of august and the status remains the same. No response from customer care, no reply to e-mails. Please do the needful. My ticket# is 1310758
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                            P
                            palak.khanna
                            Aug 25, 2020
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                            Hi .. MyOrder ID - OD[protected].
                            I have ordered ear phones from Flipkart on 22nd June. It's been only 3 months and its one ear has stopped working. How can I get it replaced
                            boAt customer support has been notified about the posted complaint.
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                              M
                              [email protected]
                              Aug 25, 2020
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                              Address: Len no. I6 Near Panchashil Mitr Mandal Sr. No. 25 Munjabawasti Dhanori pune 411015

                              It's almost 2 months passed my earphone does not get return to mee.
                              Please give my product as soon as possible. No costumer service get answers to mee. Is this real company or Fraud ???
                              Ticket number 1217037
                              Give my product as any condition.
                              +1 photos
                              boAt customer support has been notified about the posted complaint.
                              Aug 25, 2020
                              Updated by [email protected]                               My mobile number is [protected]
                              Contact mee and give my BoatRockerz earphone return
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                                K
                                K M L N Abhishek
                                Aug 25, 2020
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                                Resolved

                                No response from the company for claiming warranty.

                                The earphones o[censored]s i.e. boat rockerz 255 have been sent to claim warranty. It had been two months that the earphones have sent to them. They are not giving any reply in "https://imaginemarketing.freshdesk.com/support/home".
                                Ticket Number: 1231186
                                Pickup date of product: 29 june 2020
                                Issue: Not get chaged when the charger is plugged in

                                I request that to consider my complaint and help me to claim warranty...
                                +2 photos
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                                R
                                rajeshwari9495
                                Aug 25, 2020
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                                I was having the issue with the product (On/off switch not working) a few months back and at that time, the product was in warranty period. So, i raised the complaint and got the replacement after 2 months. But now the product received is not functioning at all. It has the connectivity issue and it is no more in the warranty period. I have sent mail and raised the complaints also. But haven't got any response yet. Also not able to go through the calls.
                                boAt customer support has been notified about the posted complaint.
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                                  S
                                  shubhi singhal
                                  Aug 25, 2020
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                                  I have purchased boat earphones on[protected].They are not working properly now. I request you to please look into this and change my earphones.
                                  Purchased by amazon
                                  Order id-[protected]-1692332
                                  Order date[protected]
                                  In the name of shubhi singhal!
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                                    P
                                    Prateekkumar.1
                                    Aug 25, 2020
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                                    Address: Dav sacholl bhadra hanumangarh Rajasthan

                                    Not charging properly
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                                      N
                                      [email protected]
                                      Aug 25, 2020
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                                      From the last few days there is no update regarding my replacement unit, Right now it's showing replacement unit issued, But again it's showing in testing phase, When will I get my product
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