Hey boat team,
I ordered boat rockerz 450 on 20th july. I received the order on 24th july (Order id: 25966).
I received a used and damaged product hence, i opted for an exchange (I should have made return instead, but i wasn't aware about your slow services then).
Exchange order was picked up on 29th july.
Order was delivered to boat center at bangalore, on 6th august.
Today is 15th august, and there is not a single update on the exchange headphones.
This is how you serve the customers who order from your website over amazon/flipkart.
No doubt about your products but the kind of service you give surely disheartens the customers. I would never recommend anybody to order from the boat website. I request you to cancel the exchange order and return the money back to the original payment source. No longer need your services.
Thanks.
boAt customer support has been notified about the posted complaint.
