boAt Complaints & Reviews

One side of boat rockerz 255 earphone was not working properly i raised complained and i courier my product on 31st july. 2020. From 10th august, 2020 onward there is no update on tracking. Showing whhandover. Call also not getting receive even not reply the mail. Please help me asap.

Service ticket number : 1343443

Tracking number :[protected]Delivered from xpressbees)

Tnx.

I have filed an complaint (Tickets no 1282161) for warranty claim of boat earphones bassheads 100 black on 13th july and my product was picked up on 15th july from my address and after that even after one month of pickup of product my replacement product is not delivered to me till now. Ticket status is showing replacement product issued on 31st july but there is no tracking or nothing else to know when my product will be delivered to me. There has been a lot of problems due to this in my daily study routine because of this. So i request you to take appropriate action and get my replacement product delivered to me as soon as possible. Attached screenshot of recent ticket status

So here is my brief detail of my issue which i am facing from since june ending. So on 23rd june i register my complain of boat rockerz 400 headphone and on 24th june my pickup generated. On july 1st my product successfully recieved at their service centre. On july 7 a replacement issued to my product. On july 11 when i checked status it shows replacement product dispatching soon. Since 11 june its being more than a month and my product didn't dispatch. And suprisingly customer service is also worst as replacement service. The customer service staff disconnect the call in middle of conversation. And it took 10 to 15 min to have a call form customer service since it have a long waiting list. My ticket number is 1212358. Please help me as soon as possible as i have so many boat product like neckband and soundbar. So i hope boat don't want to lose a regular customer. Peace.

For repair my headphone they came and took my headphone and not return me my product i have screenshot of my return shipment

I have returned that faulty product which is in warranty period. Its been one month till i return the product. They will show that replacement product dispatching soon from 24th of july and no further updates till 24th of july.

My ticket no 1151086. My replacement is pending for 3 month. I have complaint through above email many times. So action taken yet.
Pls look into it and let me know about instimated time to deliver my product.

My ticket number is 1264687
I have claimed warranty for my product on 8th july 2020..
The warranty approved on 10th july 2020..
On the next day a boy from xpressbees came and picked up the product
On 25th july 2020 the product received at service centre..
On 28th july replacement product was issued and now from that day the status is showing "replacement product dispatching soon"
It's now 13th august ...no change in the ticket status and I couldn't connect to boat customer care...
Can you please resolve the problem as soon as possible?????

I raised a complaint on 17 july (Complaint no is: 1299948). Replacement product issued on 29 july 2020, but i didn't get the product yet. Today is 13 aug.

I am unable to contact customer care, the call is not connecting, no one replied my mails.

Please help me.
Regards,

I had registered a complaint on 29th july 2020, regarding the replacement and return of my earphone whose one side and mic are not working, and the item is within the warranty period.
Ticket no-1344710

On 11th aug 2020, it's showing the item is out for delivery and whhhandover, however i have not received my product, even the status is showing as "delivered".

Please, describe the issue and kindly deliver the product as soon as possible.
I am also providing the waybill details.

I registered the complaint to get my Boat Stone 650 speaker repaired almost 2 months back. It was picked up from my house within 2 days. It has been 2 MONTHS since then and I haven't recieved any updates. I tried tracking the product but all I got to see was terms like 'Whhandover' and 'DTO' and no updates post that. I sent numerous messages on my complaint ticket portal but haven't received any updates till now.
Will I ever get my speakers back?
THIS IS UTMOST POOR SERVICE BY BOAT. UNBELIEVABLE.

Hello
When I bought this product the volume of this product was full but now when a bout fortnight is a past the volume of it has reduced to about half or less than half. I have all the bills and received on the day of delivery. I received this product on 13 July 2020 and have ordered it on 8 July 2020. The product is also having one year warranty.
Your sincerely,
Nitin Saini
Residence of BSF campus, Jalandhar.

My boat rockerz 400 was not working properly. It was in warranty so I decided to register a complaint.
I registered my complaint on 1st august and a person came and picked it on the 4th of August. It was written in tracking details that I will get my headset back by the 9th of August, but I didn't get that day. I thought that it may be because of COVID-19, and left it. But when I checked the delivery status after a few days, it was written that the product has been delivered, but I haven't received it. I didn't even get the message that the product has been delivered because before any delivery it is notified to the customer that you will get your product delivered today but I didn't seven received that message.

So, it is a request to please check it. I called on customer care number but I did not get any reply and on mail also I got the ticket number issued but no response has been given on it.

Please help me out. I want my product back.

I claimed warranty on boat rockerzz 400 on 22nd july. They picked my headphones and still no response about my headphones. Stilll waranty date not yet over.
Ticket no.1316095

Since my order is taking a hell lot of time to be delivered I want to cancel my order and I have tried mailing and called the customer care but the call is not being picked up neither the mail was responding I'm really disappointed with the boat and lifestyle company's carelessness towards their customer. And lastly I was trying to verify myself as a buyer but no otp was generated

I have complaint about distructing sound of my boat rockerz 450 on 22th of july on boat lifestyle.com but i did'nt return my product

I have already raised a ticket for my concern. On 4th aug but I haven't get any updates on my ticket.

Please review the same asap.

I have called so many times to boat customer service but they didn't take any call. I book bass head 103 black color on July 11 . They said they will place my product within 7 days but after month shipment not yet dispatch and they are giving new dates of delivery. I want my money back it's 399 pls help me

I had requested a replace of my earphones and it got picked up on 29th july, 2020 and it has been over 13 days i have not received my order back. At the xpressbees it is showing whhandover.. Please resolve it soon

My ticket no is 1162687. I had problem in my boat Rockerz earphone 255 and wanted to claim warranty. As per the company's policy and procedure, my product was picked by xpressbee courier partner on 16th of june itself but there is no update from the imagine marketing private limited. It was supposed to come back within 7-10 working days, but i have not received yet. The customer care number as well as the email support care of the company is not responding to any calls or messages.

Replacement Product Issued Ticket status updated on 01 August 2020 after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 18 July 2020 with a ticket number 1301507. The product was collected from me on 22nd July and the service center received on 28nd July, when i check in boat website with my ticket. I saw that on 01 August the agree for replacement but till now there is no change in replacement
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails.