boAt Complaints & Reviews

I have ordered earphones on 29th may 2020 but it is not working from one side and i registered a complaint but they are providing me with the details of address of their service centre but last time when i registered the complaint they picked up from my doorsteps due to this pademic i cant visit their service centre. I hope that my product will be picked up and replaced

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Sir i complaint 2 month ago but my earphone was not deliver to me i am calling boat helpline number but they not pickup my phone every time says bussy please help me sir my ticket number is 1081279

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Address: Andheri,Mumbai

My ticket number is - 1272758.
I claimed warranty for my earphone in july 2020 for boat bassheads 103 but the company replaced it and gave me another cheap quality earphone. I've been given boat bassheads 102 in return.
I need the same model as which i claimed warranty for.
I tried calling but it's continuously busy.

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Address: Goregaon Mumbai

Website: Boat

They took my earphone basshead 182
From a month ticket status is replacement product dispatching soon

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After complaint here they not dispatch my headphone. No update provide.

Please dispatch my headphone asap. Many time connect customer care but able to connect only waiting.

Ticket no: 1199422

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My product was picked up on 19th july 2020 its been 20 days since and i haven't heard anything from them, they do not reply emails not even respond to calls

My ticket number is -1305141

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I had ordered my product on 31 july but even after a period of 8 days i haven't received any updates regarding my order as to when will my product be shipped or delivered. I had tried contacting the customer care several times but there is no response from their end. My order id is 31229.

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Address: Lingadalli , Tq- Muddebihal Dist- Vijayapur pin - 586116 , Karnataka, india

I took earphone last year september, but mine earphone's one side not hearing

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I filed a complaint on july 20, 2020 for the issue of flat sound (No bass) with a boat stone grenade bluethooth speaker. The product was collected by the company and a replacement unit was issued on august 1, 2020 but it's still not dispatched. I've tried contacting via email and telephone but they do neither reply the mails nor attend the calls. I've also tried connecting via social media. I just want an update on the situation as to why there is a delay in dispatchment and when the said unit will be dispached. So all this thing make me to come in the customer court.
My ticket no is 1309960

Please notify boat customer support about my complaint.

Regards
Sachin singh

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Sachin singh48

Aug 11, 2020

When will my product will be dispatch till now after complaining at consumer court why boat is not looking after my problem.

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I claimed warranty in june for my earphones. The website shows the status as my replacement product has been issued. This was on 8th july. Till date it hasn't reached me. They don't respond to mails, phone calls, nothing.
I just want to know when am i gonna receive my product.
My ticket number is 1201686

Aug 17, 2020

Complaint marked as Resolved

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I have ordered boat airdopes 411 (Order no.- 32459) on 04/08/2020. Till date order not delivered to me. Due to some emergency circumstances, i want cancel the order as there is change in delivery address. I am not available at the delivery address mentioned at the time of order.

Several time i have mailed to boat help desk but not getting any positive response from boat team and customer care number not getting connected.

Need help in this regard. Cancel my order - 3249 and refund my deducted amount to my original payment mode.

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Its been more than 25 days but still haven't got my earphone back after the product was told that it would be replaced and till now there's no update or notification regarding my earphone so i would really appreciate if it would be much more faster and try to deliver it as soon as possible because its too late to be honest and i hope this service will improve...

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Address: Talli chandmari, Kathgodam, Haldwani

It's pethetic seriously what is whhandover and dto. U hv problems with your customer service and then it had been 15 days where is my earphones. To whom i should complaint. Ur services sucks. Mailed uhh nearly 10 times plss return my earphones. We as a customer have right to know about our product right.

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vibhavsharma500

Aug 13, 2020

Did you receive any updates till now? I have been facing the EXACT same issue since the past 2 months!
Any updates?

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Address: L-11, prateek enclave kamla nagar, agra

Website: Boat-lifestyle.com

Hi,
I had sent my boar rockerz 255f for replacement to company on 5th June and today it is 6 Aug, from the starting I have tried to Boat many many times, but they do not respond any mails and don't pick calls also. My ticket number is 1128813.

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Aug 06, 2020

Updated by Ajain156 And I have also many compaints on this portal of boat also.It has been 2 months, it is really pathetic service from boat.

Aug 16, 2020

Updated by Ajain156 Hi, you have marked my complaint as resolved, but how could you do so, because there has been no update from boat side, boat is a fraud company that is my conclusion now, it has been more than 2.5 months since my product has reached you, since then there has been no update of it.My ticket number is 1128813, boat is a fraud company.

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I filed a complaint on July 20, 2020 for the issue of flat sound(no bass) with a boat stone grenade bluethooth speaker. The product was collected by the company and a replacement unit was issued on August 1, 2020 but it's still not dispatched. I've tried contacting via email and telephone but they do neither reply the mails nor attend the calls. I've also tried connecting via social media. I just want an update on the situation as to why there is a delay in dispatchment and when the said unit will be dispached.
My ticket no is 1309960

please help

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I have applied for a warranty replacement for my boAt BassHeads 100 in-Ear Wired Earphones with Super Extra Bass, in-line Mic, Hawk Inspired Design and Perfect Length Cable (Furious Red) due to the problem of Mic which didn't work and the left ear piece also didn't properly work. Hence, I registered my complaint on 10th July and my ticket number is 1272198. My earphones were picked up for service and replacement on July 13th. And I tracked my earphones till it reached your Mumbai headquarters after delay due to lockdown restrictions. Kindly update me about the product status. I tried calling the customer care phone number and emailing too but no replies. So, let me know soon please. It's been 24 days without any sort of communication from the company's side.

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I filed a complaint on july 9, 2020 for the issue of audio disbalance with a boat rockerz 270v2. The product was collected by the company and a replacement unit was issued not july 14, 2020 but it's still not dispatched. I've tried contacting via email and telephone but they do neither reply the mails nor attend the calls. I've also tried connecting via social media on instagram and facebook but they don't reply. I just want an update on the situation as to why there is a delay in dispatchment and when the said unit will be dispached. My ticket no is 1269606.

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I would like to hereby inform you that i had raised a replacement request for my boat bassheads 100 on 25th of july. Later on 27th of july my product pickup was generated for servicing and replacement. Its been almost 5th august but the product whether reached to company or not is not shown and whether it is repaired or not. The replaced or previous product is not yet delivered at the given address, neither i received any call from any of the executive regarding the delivery neither it is shown on boat official support site and whhandover status is shown. Ticket no. Is 1329291 xpressbees awb no. Is[protected]

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063

This letter is to inform you that our product boat rockerz 380 was sent for replacement ticket number 1265133 and was shipped by xpressbees
Has not been received
The pickup was on 11 july and it has been a month since we have not received it
Imagine marketing having only one customer service number and they are not answering any calls on that number, no reply to mails.
If the company continues to fail i am afraid that i have to contact consumer protection right agency for the same.
www.boat-lifestyle.com is the company situated in c-255, 2nd floor, guru gobind industrial estate, goregaon, mumbai, maharashtra, india - 400063

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Would like to hereby inform you that i had raised a replacement request for my boat bassheads 100 on 25th of july. Later on 27th of july my product pickup was generated for servicing and replacement. Its been almost 5th august but the product whether reached to company or not is not shown and whether it is repaired or not. The replaced or previous product is not yet delivered at the given address, neither i received any call from any of the executive regarding the delivery neither it is shown on boat official support site. Ticket no. Is 1329291 xpressbees awb no. Is[protected]

boAt Complaints & Reviews

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Product not dispatched till date

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boat bassheads 100 is not yet replaced and delivered but it shows the status whhandover. i gave them for replacement on 27th of july

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product replacement not received (1 month)

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boat bassheads 100 not yet replaced. i gave them for replacement on 27th of july

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