boAt Complaints & Reviews

I claimed warranty in june for my earphones. The website shows the status as my replacement product has been issued. This was on 8th july. Till date it hasn't reached me. They don't respond to mails, phone calls, nothing.
I just want to know when am i gonna receive my product.
My ticket number is 1201686

+1 photos

Aug 17, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered boat airdopes 411 (Order no.- 32459) on 04/08/2020. Till date order not delivered to me. Due to some emergency circumstances, i want cancel the order as there is change in delivery address. I am not available at the delivery address mentioned at the time of order.

Several time i have mailed to boat help desk but not getting any positive response from boat team and customer care number not getting connected.

Need help in this regard. Cancel my order - 3249 and refund my deducted amount to my original payment mode.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Its been more than 25 days but still haven't got my earphone back after the product was told that it would be replaced and till now there's no update or notification regarding my earphone so i would really appreciate if it would be much more faster and try to deliver it as soon as possible because its too late to be honest and i hope this service will improve...

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Talli chandmari, Kathgodam, Haldwani

It's pethetic seriously what is whhandover and dto. U hv problems with your customer service and then it had been 15 days where is my earphones. To whom i should complaint. Ur services sucks. Mailed uhh nearly 10 times plss return my earphones. We as a customer have right to know about our product right.

boAt customer support has been notified about the posted complaint.

View replies

V

vibhavsharma500

Aug 13, 2020

Did you receive any updates till now? I have been facing the EXACT same issue since the past 2 months!
Any updates?

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: L-11, prateek enclave kamla nagar, agra

Website: Boat-lifestyle.com

Hi,
I had sent my boar rockerz 255f for replacement to company on 5th June and today it is 6 Aug, from the starting I have tried to Boat many many times, but they do not respond any mails and don't pick calls also. My ticket number is 1128813.

boAt customer support has been notified about the posted complaint.

Aug 06, 2020

Updated by Ajain156 And I have also many compaints on this portal of boat also.It has been 2 months, it is really pathetic service from boat.

Aug 16, 2020

Updated by Ajain156 Hi, you have marked my complaint as resolved, but how could you do so, because there has been no update from boat side, boat is a fraud company that is my conclusion now, it has been more than 2.5 months since my product has reached you, since then there has been no update of it.My ticket number is 1128813, boat is a fraud company.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I filed a complaint on July 20, 2020 for the issue of flat sound(no bass) with a boat stone grenade bluethooth speaker. The product was collected by the company and a replacement unit was issued on August 1, 2020 but it's still not dispatched. I've tried contacting via email and telephone but they do neither reply the mails nor attend the calls. I've also tried connecting via social media. I just want an update on the situation as to why there is a delay in dispatchment and when the said unit will be dispached.
My ticket no is 1309960

please help

+1 photos

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have applied for a warranty replacement for my boAt BassHeads 100 in-Ear Wired Earphones with Super Extra Bass, in-line Mic, Hawk Inspired Design and Perfect Length Cable (Furious Red) due to the problem of Mic which didn't work and the left ear piece also didn't properly work. Hence, I registered my complaint on 10th July and my ticket number is 1272198. My earphones were picked up for service and replacement on July 13th. And I tracked my earphones till it reached your Mumbai headquarters after delay due to lockdown restrictions. Kindly update me about the product status. I tried calling the customer care phone number and emailing too but no replies. So, let me know soon please. It's been 24 days without any sort of communication from the company's side.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I filed a complaint on july 9, 2020 for the issue of audio disbalance with a boat rockerz 270v2. The product was collected by the company and a replacement unit was issued not july 14, 2020 but it's still not dispatched. I've tried contacting via email and telephone but they do neither reply the mails nor attend the calls. I've also tried connecting via social media on instagram and facebook but they don't reply. I just want an update on the situation as to why there is a delay in dispatchment and when the said unit will be dispached. My ticket no is 1269606.

+4 photos

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I would like to hereby inform you that i had raised a replacement request for my boat bassheads 100 on 25th of july. Later on 27th of july my product pickup was generated for servicing and replacement. Its been almost 5th august but the product whether reached to company or not is not shown and whether it is repaired or not. The replaced or previous product is not yet delivered at the given address, neither i received any call from any of the executive regarding the delivery neither it is shown on boat official support site and whhandover status is shown. Ticket no. Is 1329291 xpressbees awb no. Is[protected]

+1 photos

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063

This letter is to inform you that our product boat rockerz 380 was sent for replacement ticket number 1265133 and was shipped by xpressbees
Has not been received
The pickup was on 11 july and it has been a month since we have not received it
Imagine marketing having only one customer service number and they are not answering any calls on that number, no reply to mails.
If the company continues to fail i am afraid that i have to contact consumer protection right agency for the same.
www.boat-lifestyle.com is the company situated in c-255, 2nd floor, guru gobind industrial estate, goregaon, mumbai, maharashtra, india - 400063

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Would like to hereby inform you that i had raised a replacement request for my boat bassheads 100 on 25th of july. Later on 27th of july my product pickup was generated for servicing and replacement. Its been almost 5th august but the product whether reached to company or not is not shown and whether it is repaired or not. The replaced or previous product is not yet delivered at the given address, neither i received any call from any of the executive regarding the delivery neither it is shown on boat official support site. Ticket no. Is 1329291 xpressbees awb no. Is[protected]

+1 photos

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 40, Sonawala Cross Rd Number 2, Sonawala Industry Estate, Goregaon, Mumbai, Maharashtra 400063

One side of my boat wireless airdopes 441 were not working so i registered a complaint with boat, their delivery partner xpress bees picked up the faulty piece on 23rd july it still hasnt been delivered its been 15 days and the customer care number is always busy

My awb number is:[protected]

+2 photos

boAt customer support has been notified about the posted complaint.

View replies

K

Kaushal Kulkarni

Aug 10, 2020

They had reached out to me 5 days regarding ago but still haven't issued any replacement or for that matter anything

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I would like to hereby inform you that i had raised a replacement request for my boat bassheads 100 on 25th of july. Later on 27th of july my product pickup was generated for servicing and replacement. Its been almost 5th august but the product whether reached to company or not is not shown and whether it is repaired or not. The replaced or previous product is not yet delivered at the given address, neither i received any call from any of the executive regarding the delivery neither it is shown on boat official support site.
Ticket no. Is 1329291
Xpressbees awb no. Is[protected]

+1 photos

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

One side of boat rockerz earphones was not working. So i claimed warranty on 18th july and they picked my product on 20th july and it has been 17 days. They have given a ticket number 1300638. The status is showing whhandover. What does that mean and when can i expect my product back?

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai

My product still not returned even after 1month i claimed for warranty replacement my ticket no. Is 1255820

boAt customer support has been notified about the posted complaint.

View replies

S

Sachin singh48

Aug 6, 2020

are you from sikar rajasthan

Reply

P

Proffesor HSA

Aug 14, 2020

yes

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I bought my airdopes 2 months back and after a month right side stopped working and left side produce murmer i placed a warrenty claim and was confimed by boat and my ticket no. Was 1286961. Now it is almost a month since my product was taken fornrepain and on 28th july 2020 its is shown that my product was replaced and will be issued soon as of today it is 6th august and no further msg from the team and no reply to mail. I hope i recieve my product faster.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have sent my boat bass head wireless bluetooth 255f black last 20 days back and i have not received my product yet what is happening with my product. I need my product as per the rules and terms... I need it urgently. Without earphones is problem... Paying so much of money and not getting the product in good condition what we have to do... I need my product with new by replacing it

+1 photos

boAt customer support has been notified about the posted complaint.

Aug 07, 2020

Updated by 750,52,111 VIEWS I need it soon

Aug 10, 2020

Updated by 750,52,111 VIEWS I have sent my product last 40 days back yet i have not received my product back...

Aug 19, 2020

Updated by 750,52,111 VIEWS Its been 40 days i have not received my product...my tracking id is 1292199..check it soon

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello,
My boat Airdopes 411v2 wasn't working properly. It's right side Airdope is the main unit which looses it's charging within 4 minutes. You can hardly hear a song with right side Airdope then it gets disconnected as it's battery gets drained within 5 minutes.
My Airdopes has been picked up within 3 days after I have raised a complaint on the boat site. Now it has been delivered to the service centre but there's no update since it got delivered to the service centre. I'm unable to know the status of my product. Please inform my status of my boat Airdopes 411v2 as soon as possible.my email id is [protected]@gmail.com.
My ticket number is 1314496. Thanks!

Regards,
Rohit S.

+3 photos

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063

Website: www.boat-lifestyle.com

It almost has been a month.
I registered the complaint for my product - boAt rugged v3 cable (black) on 7th-july-2020

The ticket id (generated for track purpose[protected]

You can track it on https://support.boat-lifestyle.com/

The replacement was successfully received 16th -july
And the last update that they gave was "replacement product dispatching soon" on 21st-july
And now today is 5th aug

I have been emailing them, texting them, calling them .. but there was NO response - not a single word.

Now the consumer court was the only option left for me ..to complaint

The email id through which i was contacting them and same which is linked with the ticket is "[protected]@gmail.com"

Please help me out 🙏 i am just so frustrated

+3 photos

boAt customer support has been notified about the posted complaint.

Aug 05, 2020

Updated by arvsharma65 I i mistakenly marked the previous complaint "mark as resolved"
So i ha to put this again
This is the complaint.
Please help me out

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

Website: www.boat-lifestyle.com

It almost has been a month.
I registered the complaint for my product - boAt rugged v3 cable (black) on 7th-july-2020

The ticket id (generated for track purpose[protected]

You can track it on https://support.boat-lifestyle.com/

The replacement was successfully received 16th -july
And the last update that they gave was "replacement product dispatching soon" on 21st-july
And now today is 5th aug

I have been emailing them, texting them, calling them .. but there was NO response - not a single word.

Now the consumer court was the only option left for me ..to complaint

The email id through which i was contacting them and same which is linked with the ticket is "[protected]@gmail.com"

Please help me out 🙏 i am just so frustrated

+3 photos

Aug 5, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Aug 05, 2020

Updated by arvsharma65 It almost has been a month.
I registered the complaint for my product - boAt rugged v3 cable (black) on 7th-july-2020

The ticket id (generated for track purpose[protected]

You can track it on https://support.boat-lifestyle.com/

The replacement was successfully received 16th -july
And the last update that they gave was "replacement product dispatching soon" on 21st-july
And now today is 5th aug

I have been emailing them, texting them, calling them .. but there was NO response - not a single word.

Now the consumer court was the only option left for me ..to complaint

The email id through which i was contacting them and same which is linked with the ticket is "[protected]@gmail.com"

Please help me out 🙏 i am just so frustrated

boAt Complaints & Reviews

File a complaint to boAt

boAt reviews & complaints page 237

warranty claim earphones

Post your Comment

order no. - 32459

Post your Comment

earphone boat bassheads 220 not yet received

Post your Comment

Not received by boat earphones

Post your Comment

Boat rockerz 255f not returned by service center

Post your Comment

Product not dispatched till date now

Post your Comment

Regarding the warranty replacement delivery

Post your Comment

Product not dispatched till date

Post your Comment

boat bassheads 100 is not yet replaced and delivered but it shows the status whhandover. i gave them for replacement on 27th of july

Post your Comment

product replacement not received (1 month)

Post your Comment

boat bassheads 100 not yet replaced. i gave them for replacement on 27th of july

Post your Comment

product picked up for repair/replacement not received

Post your Comment

boat boat bassheads 100 not yet replaced. i gave them for replacement on 27th of july

Post your Comment

Warranty product not yet received

Post your Comment

Product not returning

Post your Comment

Airdopes 441 tws

Post your Comment

Product not yet received

Post your Comment

Boat Airdopes 411v2

Post your Comment

Replacement not received

Post your Comment

Replacement not received

Post your Comment

Related businesses