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boAt Complaints & Reviews

www.boat-lifestyle.com
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Updated: Apr 8, 2026
Complaints 5807
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 237

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M
Mrinal Pradhan
Aug 13, 2020
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Address: Upperburtuk swastik gangtok sikkim

Since my order is taking a hell lot of time to be delivered I want to cancel my order and I have tried mailing and called the customer care but the call is not being picked up neither the mail was responding I'm really disappointed with the boat and lifestyle company's carelessness towards their customer. And lastly I was trying to verify myself as a buyer but no otp was generated
boAt customer support has been notified about the posted complaint.
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i ordered bluetooth earphones and pre paid the amount through upi still havent got my refund what can i do
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    P
    Pŕíńćé Śháŕmá
    Aug 13, 2020
    Resolved
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    Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063 Map of boat service centre
    Website: www.boat-lifestyle.com

    I have complaint about distructing sound of my boat rockerz 450 on 22th of july on boat lifestyle.com but i did'nt return my product
    Aug 15, 2020
    Complaint marked as Resolved 
    did not get my product after one month they email me to dispatching soon email from [email protected]
    boAt customer support has been notified about the posted complaint.
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    To boat,
    i have complaint about distructing sound on my boat rockerz 450 on 18th july my complaint issued on 21th july and pickup on 22th july but today is 14th of august there is no respose from boat about return my product dispach it as well as soon
    ticket number =1313281
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      D
      dj397
      Aug 13, 2020
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      Address: Teleperformance gurgaon. Phase 4 near bharti airtel.

      I have already raised a ticket for my concern. On 4th aug but I haven't get any updates on my ticket.

      Please review the same asap.
      boAt customer support has been notified about the posted complaint.
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        C
        Chatalt
        Aug 13, 2020
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        Address: 8080894601

        I have called so many times to boat customer service but they didn't take any call. I book bass head 103 black color on July 11 . They said they will place my product within 7 days but after month shipment not yet dispatch and they are giving new dates of delivery. I want my money back it's 399 pls help me
        boAt customer support has been notified about the posted complaint.
        Aug 13, 2020
        Updated by Chatalt         Shipment Details:

        Order ID: 24890

        Courier: Ecom Express

        AWB No.:[protected]
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          M
          Mupudi Dhiraj
          Aug 12, 2020
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          I had requested a replace of my earphones and it got picked up on 29th july, 2020 and it has been over 13 days i have not received my order back. At the xpressbees it is showing whhandover.. Please resolve it soon
          boAt customer support has been notified about the posted complaint.
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            A
            akshay00788
            from Delhi, Delhi
            Aug 12, 2020
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            My ticket no is 1162687. I had problem in my boat Rockerz earphone 255 and wanted to claim warranty. As per the company's policy and procedure, my product was picked by xpressbee courier partner on 16th of june itself but there is no update from the imagine marketing private limited. It was supposed to come back within 7-10 working days, but i have not received yet. The customer care number as well as the email support care of the company is not responding to any calls or messages.
            boAt customer support has been notified about the posted complaint.
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              A
              akas368
              Aug 12, 2020
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              Resolved

              Replacement Product Issued Ticket status updated on 01 August 2020 after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

              I had registered complaint on 18 July 2020 with a ticket number 1301507. The product was collected from me on 22nd July and the service center received on 28nd July, when i check in boat website with my ticket. I saw that on 01 August the agree for replacement but till now there is no change in replacement
              Till now i didn't receive my product,
              I called service center 100 times no one answers my call, no one replied my mails.
              Aug 13, 2020
              Complaint marked as Resolved 
              Replacement product issued written on boAt website and they said product dispatching soon. But even after 2 weeks I didn't receive my product. They didn't reply my email and calls
              boAt customer support has been notified about the posted complaint.
              Aug 13, 2020
              Updated by akas368               I didn't receive my product. The complaint is not resolved. Please help me.
              Aug 14, 2020
              Updated by akas368               They send me a mail and said we delivered your product and you will receive it in 9-12 days. Thank you
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                S
                Shreyash Upadhyaya
                Aug 12, 2020
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                One side of earphone was not working properly, so i raised complaint on 27th July 2020 and product is picked on 31st July 2020, after tracking my shipment it shows whhandover .Now it's 12th August 2020, its been more than 12 days still no update from boat. Customer care not responding for calls and mails.

                Please help here i want my earphone as early as possible...
                Ticket no. Is 1330844
                boAt customer support has been notified about the posted complaint.
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                  M
                  Mayur Bandhiya
                  Aug 12, 2020
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                  My boat 220 earphones was not working properly. So i issued complaint on 25 july and picked up next day. Today 12 august but service center not replying to emails or calls.
                  boAt customer support has been notified about the posted complaint.
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                    R
                    Rohit Shivsharan
                    Aug 12, 2020
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                    This is the second time I m complaining about the product. It has said replacement product issued 3 times every day. There is nothing done till now. You are just issuing product. It's been more than 20 days now I want my product in working condition. Please send it as soon as possible. See the screenshot .
                    boAt customer support has been notified about the posted complaint.
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                      R
                      rishabhrawat02
                      Aug 12, 2020
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                      Hello,
                      I registered a complaint regarding two faulty products on 30 may 2020.
                      And been 2 months since they were shipped successful to them. But still no response from boat side.
                      The tickets of these two products (Mini usb charging cable and baseheads 152 are :
                      1136550.
                      1136534
                      I tried calling them but the number they listed on website, doesn't work. Also tried mailing them still no help.
                      It's been so frustrating seeing this customer support. I have purchased many products from them. It's disheartening to see this.
                      Pls help as soon as possible.
                      boAt customer support has been notified about the posted complaint.
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                        R
                        rajay45
                        Aug 12, 2020
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                        Address: 76, Umrao Nagar, Sidhi Sheri, Near Rupali Naher, Bhatar Road, Sruat, Gujarat 395007

                        Replacement product issued ticket status updated on 1st august 2020 after that didn't get any update. Customer care didn't pick my phone call.

                        I had registered a complaint on 18th july 2020 with a ticket number 1300268. The product was collected from me on 20th july 2020 and the service centre received on the 30th july 2020 when i check in boat website with my ticket. I saw that on 1st august 2020 the agree for replacement but till now there is no change in replacement. Till now i didn't receive my product, i called the service centre many times no one answers my call
                        boAt customer support has been notified about the posted complaint.
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                          K
                          Kaushal Kulkarni
                          Aug 12, 2020
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                          Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

                          I had lodged a complaint against boat on this forum on 5th aug and on 6th aug i got a mail saying your issue has been received we will get back to you within 48 hours since then i have given two complaints on the imagine marketing website (Which handles all the warranty claims) there still hasn't been any response and their customer care number is always busy the boat website is showing the same status everyday they also dont reply to any mails

                          My ticket number is-1305255
                          boAt customer support has been notified about the posted complaint.
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                            P
                            [email protected]
                            Aug 12, 2020
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                            Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063
                            Website: Www.support.boat-lifestyle.com

                            Last month i buy boat bass heads 220 one month they work well but now it's problem. There left side is not working they create problem
                            boAt customer support has been notified about the posted complaint.
                            Aug 12, 2020
                            Updated by [email protected]                             Last month I buy boat bass heads 220 one month they work well but now it's problem. There left side is not working they create problem
                            Plz accept my complaint

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                              L
                              Luckysince2002
                              Aug 12, 2020
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                              I ordered my wireless headphone on 22 nd June...and it has not been delivered yet...it has been more than a month...I hereby request you to please cancel my order...and refund my money back...my order number is 18138
                              boAt customer support has been notified about the posted complaint.
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                                S
                                Sunil kuumar gurjar
                                Aug 12, 2020
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                                Replacement product issued ticket status updated on 4th august after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                                I had registered complaint on 20 julywith a ticket number 1309984. The product was collected from me on 22 july and the service center received on 1st aauugusst, when i check in boat website with my ticket. I saw that on 4th the agree for replacement but till now there is no change in replacement
                                Till now i didn't receive my product,
                                I called service center 100 times no one answers my call, no one replied my mails
                                boAt customer support has been notified about the posted complaint.
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                                  S
                                  SunnyS01
                                  Aug 11, 2020
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                                  I have sent boat airdopes 201 to service centre, after 20 days it is showing replacement product issued but i have not received anything till date.
                                  My ticket number is 1314830.
                                  Please look into the matter.

                                  I cannnot reach to customer care as it is busy all the times and customer care is not replying to my emails also.

                                  Thanks.
                                  boAt customer support has been notified about the posted complaint.
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                                    H
                                    Harshita Gulati
                                    Aug 11, 2020
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                                    I had purchased boat rockerz 255 last october. I was experiencing low sound issue and as it was under warranty so i registered the complaint on 21-may 2020.
                                    It was picked up on 28th or 29-may-2020.
                                    That was the last time i heard from them. I have written several emails to them but didn't get any reply from their side.
                                    I again wrote to their given email ids a week before, again to my dismay got no reply.
                                    I was patient coz of the on-going lockdown situation, but it's literally been more than 3 months! And i haven't even got any response from their side. Nor have they updated anything on the status tracker. (Ticket number 1112783.)

                                    That's just wasn't expected. Very bad and unresponsive customer care service.
                                    boAt customer support has been notified about the posted complaint.
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                                    Still no response from them at all. It feels so frustrating. After-sale services need to improved.
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                                      M
                                      Midhun Madhav
                                      Aug 11, 2020
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                                      Resolved

                                      Address: C-255,2nd floor,Guru Gobind Singh Industrial Estat, Off W.E.Highway, Goregaon (E), Mumbai/Maharashtra 400063

                                      I have sent my bluetooth speaker to boat or imagine marketing for the purpose of warranty claiming. They have approved the product and they issued replacement product but its been a month i didn't recieve the produt back yet. Many times i have tried to contact them by customer care number and through mail. And they are not even ready to pick the call and if i ask them about the product the will cut the phone
                                      If i mail them always they answer in same way. I think they are doing auto answering and they are not reading the mail properly
                                      This is what happening in 1 month
                                      I think they are trying to steal the product or misusing the product of the consumer
                                      This is their customer service..

                                      So kindly please return my product and give accurate reply
                                      My ticker number is 1268973
                                      Aug 17, 2020
                                      Complaint marked as Resolved 
                                      After 27 days of waiting i got my product back
                                      boAt customer support has been notified about the posted complaint.
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                                        G
                                        Garvit Sinha
                                        Aug 11, 2020
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                                        I've ordered these boat airdopes in jan 20 and it was working quite well, but suddenly the earphones are not charging when i put them back in the case.
                                        Also, the earphone is not working.
                                        boAt customer support has been notified about the posted complaint.
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