boAt Complaints & Reviews

One side of earphone was not working properly, so i raised complaint on 27th July 2020 and product is picked on 31st July 2020, after tracking my shipment it shows whhandover .Now it's 12th August 2020, its been more than 12 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my earphone as early as possible...
Ticket no. Is 1330844

My boat 220 earphones was not working properly. So i issued complaint on 25 july and picked up next day. Today 12 august but service center not replying to emails or calls.

This is the second time I m complaining about the product. It has said replacement product issued 3 times every day. There is nothing done till now. You are just issuing product. It's been more than 20 days now I want my product in working condition. Please send it as soon as possible. See the screenshot .

Hello,
I registered a complaint regarding two faulty products on 30 may 2020.
And been 2 months since they were shipped successful to them. But still no response from boat side.
The tickets of these two products (Mini usb charging cable and baseheads 152 are :
1136550.
1136534
I tried calling them but the number they listed on website, doesn't work. Also tried mailing them still no help.
It's been so frustrating seeing this customer support. I have purchased many products from them. It's disheartening to see this.
Pls help as soon as possible.

Replacement product issued ticket status updated on 1st august 2020 after that didn't get any update. Customer care didn't pick my phone call.

I had registered a complaint on 18th july 2020 with a ticket number 1300268. The product was collected from me on 20th july 2020 and the service centre received on the 30th july 2020 when i check in boat website with my ticket. I saw that on 1st august 2020 the agree for replacement but till now there is no change in replacement. Till now i didn't receive my product, i called the service centre many times no one answers my call

I had lodged a complaint against boat on this forum on 5th aug and on 6th aug i got a mail saying your issue has been received we will get back to you within 48 hours since then i have given two complaints on the imagine marketing website (Which handles all the warranty claims) there still hasn't been any response and their customer care number is always busy the boat website is showing the same status everyday they also dont reply to any mails

My ticket number is-1305255

Last month i buy boat bass heads 220 one month they work well but now it's problem. There left side is not working they create problem

I ordered my wireless headphone on 22 nd June...and it has not been delivered yet...it has been more than a month...I hereby request you to please cancel my order...and refund my money back...my order number is 18138

Replacement product issued ticket status updated on 4th august after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 20 julywith a ticket number 1309984. The product was collected from me on 22 july and the service center received on 1st aauugusst, when i check in boat website with my ticket. I saw that on 4th the agree for replacement but till now there is no change in replacement
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails

I have sent boat airdopes 201 to service centre, after 20 days it is showing replacement product issued but i have not received anything till date.
My ticket number is 1314830.
Please look into the matter.

I cannnot reach to customer care as it is busy all the times and customer care is not replying to my emails also.

Thanks.

I had purchased boat rockerz 255 last october. I was experiencing low sound issue and as it was under warranty so i registered the complaint on 21-may 2020.
It was picked up on 28th or 29-may-2020.
That was the last time i heard from them. I have written several emails to them but didn't get any reply from their side.
I again wrote to their given email ids a week before, again to my dismay got no reply.
I was patient coz of the on-going lockdown situation, but it's literally been more than 3 months! And i haven't even got any response from their side. Nor have they updated anything on the status tracker. (Ticket number 1112783.)

That's just wasn't expected. Very bad and unresponsive customer care service.

I have sent my bluetooth speaker to boat or imagine marketing for the purpose of warranty claiming. They have approved the product and they issued replacement product but its been a month i didn't recieve the produt back yet. Many times i have tried to contact them by customer care number and through mail. And they are not even ready to pick the call and if i ask them about the product the will cut the phone
If i mail them always they answer in same way. I think they are doing auto answering and they are not reading the mail properly
This is what happening in 1 month
I think they are trying to steal the product or misusing the product of the consumer
This is their customer service..

So kindly please return my product and give accurate reply
My ticker number is 1268973

I've ordered these boat airdopes in jan 20 and it was working quite well, but suddenly the earphones are not charging when i put them back in the case.
Also, the earphone is not working.

Replacement product issued ticket status updated on 1 august 2020 after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 20 july 2020 with a ticket number 1306729. The product was collected from me on 21 july 2020 and the service center received on 30 july. When i check in boat website with my ticket. I saw that on 1st august the agree for replacement but till now there is no change in replacement
Till now i didn't receive my product,
I called service center so many times no one answers my call, no one replied my mails.

One side of wireless headphone was not working properly, so i raised complaint on 27 july 2020 and product is picked on 29 july 2020, after tracking my shipment it shows whhandover (5.22 pm) 11 aug 2020’ still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 133588

Boat service center is not dispatching my replacement product of earphone basshead 220 black colour

Starting with {1}ticket number - 1192973
My headphones boat rockerz 510 aux connectivity stopped working within 8 months so like the normal procedure i registered the complaint and patiently waited for the revert, but after

20 days i had to write a mail since there was no update.
Mail i wrote-
What the hell guys?
First you people take 20 days to send a replacement and send me a defective item which is the rejected ones.
Attaching the screenshots of what i got after 20 days of patience. I wrote that the replacement product which has been delivered to me is in a very poor condition and

Nor does it provide any comfort as it's cushioning is totally damaged and whole of the body is scratched up. This is a shameful act from a company with such

Reputation. My concern with the headphones i bought was for the aux connectivity and not to get a product in much worse condition. Post 20 days of this process, it is

Unsatisfactory. Also the original color of the product was orange which is a must retrieval for me.
If you people don't have fresh ones why don't you refund my money back. I spent 1500 on this earphones and i suppose i did a terrible mistake of buying this.

Need immediate action or i am taking this matter to consumer court no matter what happens. I will make sure to take action against this.
This is how the company operates sending a defective piece as a replacement?
You will lose business because of this.
Terrible way of losing loyal customers.
I have boat stone speakers, boat stone 260 and i used to recommend boat to everyone in my family.
But i'm writing this out of frustration because this was my sister first product and she told me not to trust such brands for her. Utterly disappointed!

Next {2} ticket number - 1263793
Terrible terrible mistake.
This time again after take 35 days send me a defective item with different color. So i went talk about it with the customer care

Nobody picks the call from customer care nobody replies to mail are you people fooling the customers.
I purchased the product for 1.5 thousand and i am not letting go this easily.
Your customer care executive promised me to get the product replaced. Cheating the loyal and old customers by first sending defective products and then not responding

To the clients. It's been a month my headphones boat rockerz 510 are not even returned.
Today, after tying 25-30 attempt i connected a call from customer care and i explained the problem to them detail. But provide no solution he cut the call.

Note :-now now i am very upset everyday i call on customer care for this no one pick up i want my money back.

Attaching the screenshots, the, the failed attempts for asking for service a million times yet no response from the client side, failed calls, all the updates to the

No call responses.
I used to love boat but this will be my last product from boat because of the pathetic service of the team, which wasn't returned.

I'm suffering since 3 months

I sent my earphone (Basshead 103) for warranty. And it got approved for replacement but they sent me wrong model. They sent me a cheap earphone instead of my original model. Please help me get my original model i. E basshead 103 earphones.

Ticket number for warranty was 1227486.
Name - pradeep kumar meena

Connectivity problems in earphone jack.

This is not doing proper work