boAt Complaints & Reviews

I had purchased boat rockerz 255 last october. I was experiencing low sound issue and as it was under warranty so i registered the complaint on 21-may 2020.
It was picked up on 28th or 29-may-2020.
That was the last time i heard from them. I have written several emails to them but didn't get any reply from their side.
I again wrote to their given email ids a week before, again to my dismay got no reply.
I was patient coz of the on-going lockdown situation, but it's literally been more than 3 months! And i haven't even got any response from their side. Nor have they updated anything on the status tracker. (Ticket number 1112783.)

That's just wasn't expected. Very bad and unresponsive customer care service.

I have sent my bluetooth speaker to boat or imagine marketing for the purpose of warranty claiming. They have approved the product and they issued replacement product but its been a month i didn't recieve the produt back yet. Many times i have tried to contact them by customer care number and through mail. And they are not even ready to pick the call and if i ask them about the product the will cut the phone
If i mail them always they answer in same way. I think they are doing auto answering and they are not reading the mail properly
This is what happening in 1 month
I think they are trying to steal the product or misusing the product of the consumer
This is their customer service..

So kindly please return my product and give accurate reply
My ticker number is 1268973

I've ordered these boat airdopes in jan 20 and it was working quite well, but suddenly the earphones are not charging when i put them back in the case.
Also, the earphone is not working.

Replacement product issued ticket status updated on 1 august 2020 after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 20 july 2020 with a ticket number 1306729. The product was collected from me on 21 july 2020 and the service center received on 30 july. When i check in boat website with my ticket. I saw that on 1st august the agree for replacement but till now there is no change in replacement
Till now i didn't receive my product,
I called service center so many times no one answers my call, no one replied my mails.

One side of wireless headphone was not working properly, so i raised complaint on 27 july 2020 and product is picked on 29 july 2020, after tracking my shipment it shows whhandover (5.22 pm) 11 aug 2020’ still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 133588

Boat service center is not dispatching my replacement product of earphone basshead 220 black colour

Starting with {1}ticket number - 1192973
My headphones boat rockerz 510 aux connectivity stopped working within 8 months so like the normal procedure i registered the complaint and patiently waited for the revert, but after

20 days i had to write a mail since there was no update.
Mail i wrote-
What the hell guys?
First you people take 20 days to send a replacement and send me a defective item which is the rejected ones.
Attaching the screenshots of what i got after 20 days of patience. I wrote that the replacement product which has been delivered to me is in a very poor condition and

Nor does it provide any comfort as it's cushioning is totally damaged and whole of the body is scratched up. This is a shameful act from a company with such

Reputation. My concern with the headphones i bought was for the aux connectivity and not to get a product in much worse condition. Post 20 days of this process, it is

Unsatisfactory. Also the original color of the product was orange which is a must retrieval for me.
If you people don't have fresh ones why don't you refund my money back. I spent 1500 on this earphones and i suppose i did a terrible mistake of buying this.

Need immediate action or i am taking this matter to consumer court no matter what happens. I will make sure to take action against this.
This is how the company operates sending a defective piece as a replacement?
You will lose business because of this.
Terrible way of losing loyal customers.
I have boat stone speakers, boat stone 260 and i used to recommend boat to everyone in my family.
But i'm writing this out of frustration because this was my sister first product and she told me not to trust such brands for her. Utterly disappointed!

Next {2} ticket number - 1263793
Terrible terrible mistake.
This time again after take 35 days send me a defective item with different color. So i went talk about it with the customer care

Nobody picks the call from customer care nobody replies to mail are you people fooling the customers.
I purchased the product for 1.5 thousand and i am not letting go this easily.
Your customer care executive promised me to get the product replaced. Cheating the loyal and old customers by first sending defective products and then not responding

To the clients. It's been a month my headphones boat rockerz 510 are not even returned.
Today, after tying 25-30 attempt i connected a call from customer care and i explained the problem to them detail. But provide no solution he cut the call.

Note :-now now i am very upset everyday i call on customer care for this no one pick up i want my money back.

Attaching the screenshots, the, the failed attempts for asking for service a million times yet no response from the client side, failed calls, all the updates to the

No call responses.
I used to love boat but this will be my last product from boat because of the pathetic service of the team, which wasn't returned.

I'm suffering since 3 months

I sent my earphone (Basshead 103) for warranty. And it got approved for replacement but they sent me wrong model. They sent me a cheap earphone instead of my original model. Please help me get my original model i. E basshead 103 earphones.

Ticket number for warranty was 1227486.
Name - pradeep kumar meena

Connectivity problems in earphone jack.

This is not doing proper work

Service ticket number is 1382927

I have purchased the boat bassheads 152 wired earphones in the month of june 2020 and after 15 days one side of the earphone stopped working. The situation has become annoying as i am not getting service centre support every time i called they said the product is not available to them.

I request you to kindly look into this matter and provide replacement of the same.

I had problem with my boat airdopes 201 so i had complaint Registerd on 16th of july. the courier person had pickup the product on 17th of july.after 15 days i, e 28th july. they still didnt updated any info regarding the issue later on i called the customer care then the replacement product was issued they had said it may take a week to reach to me.now its been more than 12 days still haven't heard from them. tried calling the customer care yet no1 responds. even mailed to the company yet no reply. worst aftersale service

On june 06, 2020 i submitted a request to replace my boat rockers 255 (Black) earphone/neckband (Because one side not working). Then recived mail from imagine marketing & it is aprroved. Next a delivery boy from courier delhivery picked up my product. On 1 july boat received my product and mailed me that we have successfully received your unit at our service location & your unit has been forwarded to our service team. On 11 july i got mail we have successfully received your complaint and we are replacing your product.
Your product has been dispatched via tracking number. After reached destination city it returned. Iam not requested to return without my confirmation product returned to seller on 5 august 2020. But today is 10 august. Still not dispatching. When i shall receive my product? My ticket number is 1155661.

On 27 july 2020 i submitted a request to replace my boat bass heads 100. On next day 28july it is aprroved. Next day a delivery boy from courier delhivery picked up my product. On 5 august boat received my product and mailed me that the replacement product is dispatching soon. But today is 10 august. Still not dispatching. When i shall receive my product? My ticket number is 1333103.

Blutooth are not properly work. And no output or input sound

I mean simple thing is blutooth are not a proper work

2 speaker property cheak and
Cable are properly chek...
Onther thing is

Plz i request for a blutooth are replace.

Plz

Plz

I have ordered boat 650 speakers on dt[protected] by official boat website. I have done payment through bhim upi. My payment amount was deducted from my bank account which is inr 1499. But after that i did not received any order confirmation message from boat officials.
Now i am suffering so much much. I tried to call different different boat customer support contact numbers but i am not getting any feedback.

I have ordered my bassheads 225 earphones on july 25th for 549rs and i paid it through upi (Gpay). Today, that is aug 10th and still i did not receive my earphones and neither don't know when will it arrive nor any information from the supplier for the delay in delivery. So, please let me know when will i receive my earphones as soon as possible.!

Hi team,

Hope you all doing good...!!

I have a problem with my "board bluetooth headphones" right side headphone is not working properly, can you please check that issue and fix that issue asap..

Thanks
R. Mahesh kanna,

I had ordered boat 225 and after a month one side stopped working so i registered a complain on 31st july and on 4th august the product got picked and now when i checked with courier its says whhandover on 8th of august but when i check the boat complain ticket its still showing
Product pick up generated for servicing and replacement
Track your product
I need earphone as soon as possible.

I had ordered boat 225 and after a month one side stopped working so i registered a complain on 31st july and on 4th august the product got picked and now when i checked with courier its says whhandover on 8th of august but when i check the boat complain ticket its still showing
Product pick up generated for servicing and replacement
Track your product
I need earphone as soon as possible.