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Updated: Mar 2, 2026
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S
saga0408
Aug 11, 2020
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Service ticket number is 1382927

I have purchased the boat bassheads 152 wired earphones in the month of june 2020 and after 15 days one side of the earphone stopped working. The situation has become annoying as i am not getting service centre support every time i called they said the product is not available to them.

I request you to kindly look into this matter and provide replacement of the same.
boAt customer support has been notified about the posted complaint.
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    darshan raiker
    Aug 10, 2020
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    Website: support.boat-lifestyle.com

    I had problem with my boat airdopes 201 so i had complaint Registerd on 16th of july. the courier person had pickup the product on 17th of july.after 15 days i, e 28th july. they still didnt updated any info regarding the issue later on i called the customer care then the replacement product was issued they had said it may take a week to reach to me.now its been more than 12 days still haven't heard from them. tried calling the customer care yet no1 responds. even mailed to the company yet no reply. worst aftersale service
    boAt customer support has been notified about the posted complaint.
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      C
      Chinmay ML
      Aug 10, 2020
      Resolved
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      Resolved

      Address: Mumbai

      On june 06, 2020 i submitted a request to replace my boat rockers 255 (Black) earphone/neckband (Because one side not working). Then recived mail from imagine marketing & it is aprroved. Next a delivery boy from courier delhivery picked up my product. On 1 july boat received my product and mailed me that we have successfully received your unit at our service location & your unit has been forwarded to our service team. On 11 july i got mail we have successfully received your complaint and we are replacing your product.
      Your product has been dispatched via tracking number. After reached destination city it returned. Iam not requested to return without my confirmation product returned to seller on 5 august 2020. But today is 10 august. Still not dispatching. When i shall receive my product? My ticket number is 1155661.
      Aug 21, 2020
      Complaint marked as Resolved 
      My product returned and deliver to seller, please send my replced product back.
      boAt customer support has been notified about the posted complaint.
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        S
        Sambodhi Bhattacharjee
        Aug 10, 2020
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        On 27 july 2020 i submitted a request to replace my boat bass heads 100. On next day 28july it is aprroved. Next day a delivery boy from courier delhivery picked up my product. On 5 august boat received my product and mailed me that the replacement product is dispatching soon. But today is 10 august. Still not dispatching. When i shall receive my product? My ticket number is 1333103.
        boAt customer support has been notified about the posted complaint.
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          K
          Khushal Zalavadiya
          Aug 10, 2020
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          Resolved

          Address: B-2/104 Shree residency ,behind mahalaxmi society, Nr yogi chowk ,surat

          Blutooth are not properly work. And no output or input sound

          I mean simple thing is blutooth are not a proper work

          2 speaker property cheak and
          Cable are properly chek...
          Onther thing is

          Plz i request for a blutooth are replace.

          Plz

          Plz
          Aug 10, 2020
          Complaint marked as Resolved 
          Both side are not work. I mean both side are input voice and output voice are failed... Plz chek this and immediately Solution this product
          boAt customer support has been notified about the posted complaint.
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            R
            Rahul Dahatonde
            Aug 10, 2020
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            Address: C-207,SHIVSAGAR RESIDENCY,KUMBHARWAD,VAPI

            I have ordered boat 650 speakers on dt[protected] by official boat website. I have done payment through bhim upi. My payment amount was deducted from my bank account which is inr 1499. But after that i did not received any order confirmation message from boat officials.
            Now i am suffering so much much. I tried to call different different boat customer support contact numbers but i am not getting any feedback.
            boAt customer support has been notified about the posted complaint.
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              K
              Keshav Krishnan
              Aug 10, 2020
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              I have ordered my bassheads 225 earphones on july 25th for 549rs and i paid it through upi (Gpay). Today, that is aug 10th and still i did not receive my earphones and neither don't know when will it arrive nor any information from the supplier for the delay in delivery. So, please let me know when will i receive my earphones as soon as possible.!
              boAt customer support has been notified about the posted complaint.
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                P
                Prince Mahesh Kanna
                Aug 10, 2020
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                Address: 6-4-44/2 Bholakpur, Secunderabad, Hyderabad, Telangana, pin 500080

                Hi team,

                Hope you all doing good...!!

                I have a problem with my "board bluetooth headphones" right side headphone is not working properly, can you please check that issue and fix that issue asap..

                Thanks
                R. Mahesh kanna,
                boAt customer support has been notified about the posted complaint.
                Aug 10, 2020
                Updated by Prince Mahesh Kanna                 Can please respond my complaint and try to resolve it
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                  K
                  Kiran Maddela
                  Aug 10, 2020
                  Resolved
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                  Resolved

                  I had ordered boat 225 and after a month one side stopped working so i registered a complain on 31st july and on 4th august the product got picked and now when i checked with courier its says whhandover on 8th of august but when i check the boat complain ticket its still showing
                  Product pick up generated for servicing and replacement
                  Track your product
                  I need earphone as soon as possible.
                  Sep 5, 2020
                  Complaint marked as Resolved 
                  boAt customer support has been notified about the posted complaint.
                  Aug 10, 2020
                  Updated by Kiran Maddela                   ticket no 1353846
                  View replies
                  I return my boat 225 its one side not working they picked my return product from july 24th and july 30th received the product to the hub 2 days tested then issued replacement dispatching soon till noe i didnt get any updates so many times i send a query to our mail but not responded my ticket no: 1308625
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                    K
                    Kiran Maddela
                    Aug 10, 2020
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                    Website: support.boat-lifestyle.com/?ticket_no=1353846

                    I had ordered boat 225 and after a month one side stopped working so i registered a complain on 31st july and on 4th august the product got picked and now when i checked with courier its says whhandover on 8th of august but when i check the boat complain ticket its still showing
                    Product pick up generated for servicing and replacement
                    Track your product
                    I need earphone as soon as possible.
                    boAt customer support has been notified about the posted complaint.
                    Aug 10, 2020
                    Updated by Kiran Maddela                     ticket no 1353846
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                      R
                      rumitgore
                      Aug 10, 2020
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                      Boat earphones were given for repair/replacement under warranty but there is no update after issuing replacement for the product.
                      Neither they are answering mail nor there customer care number is reachable.
                      All the date wise details are attached.
                      Its been more than 10 days after the issuing of replacement now.

                      Boat should either tell me what are the updates or should provide me with a full refund.
                      boAt customer support has been notified about the posted complaint.
                      View replies
                      It's been more than 48 hours after filing a complaint here and still I haven't recieved any update on my product from Boat.
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                        D
                        Dlink
                        Aug 10, 2020
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                        I have raised complaint in boat website regarding my ear phones not working on[protected] and on june 2nd pickup was done and whhandoverd on 18th june but it's showing pickup generated for servicing and replacement i tried calling to customer care but no response
                        boAt customer support has been notified about the posted complaint.
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                          D
                          DIVYA K R
                          Aug 10, 2020
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                          Resolved

                          I raised a complaint with boat on jul14, 2020 for my bassheads which stopped working and it was pickedup by them on jul16, 2020. As you can clearly see in the screenshot that it got delivered to them on aug1, 2020 & by aug 4th they had updated as replacement product issued but till now (Its been almost a week) i didn't get any updates from their side regarding shipment.

                          My ticket no is 1286755
                          Aug 28, 2020
                          Complaint marked as Resolved 
                          Finally got my replacement after a long followup for almost a month
                          boAt customer support has been notified about the posted complaint.
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                            S
                            Sarthak Upadhyay
                            from Mundi, Madhya Pradesh
                            Aug 9, 2020
                            Resolved
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                            Resolved

                            Not answering calls, Not dispatching earphone while replacement issued under warranty period

                            I've registered a warranty complain on 26 july 2020, in which left side of earphone wasn't working. whose service ticket number is 1335623...

                            complain was approved on 28th of the july. on 29th of july a boy from delhivery picked up my earphone. on 5th of the august Product successfully received at service centre and was in testing phase. on the same day warranty was approved and replacement was issued. and it's 8th of the august....
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                            PankajK55185603
                            Aug 9, 2020
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                            I complaint by email for replacement in may 2020, i received an email for pickup from their end but till date no they did not take any action
                            boAt customer support has been notified about the posted complaint.
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                              V
                              Vikul Tomar
                              Aug 9, 2020
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                              Address: 44 BAN PAC MEERUT PIN 250002
                              Website: [email protected]

                              Can't connect each other
                              boAt customer support has been notified about the posted complaint.
                              Aug 09, 2020
                              Updated by Vikul Tomar                               Airdopes can't connect each other

                              Aug 09, 2020
                              Updated by Vikul Tomar                               Airdopes can't connect each other
                              Aug 09, 2020
                              Updated by Vikul Tomar                               Airdopes 381 not working properly

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                                A
                                Aparna_s
                                Aug 9, 2020
                                Resolved
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                                Resolved

                                Ticket number : 1320678
                                I complaint about my boat bassheads 172 wired headset on 23th july 2020 and, it got approved on 24th july.

                                And on the other day 1 guy from delhivery took my headset.

                                1st of august i got an update from boat that they got my earphones and is in testing phase

                                On 4th august i got another two updates that a replacement earphones are issued and will be dispatching soon

                                Today is 9th august and i didn't received any updates on dispatching or any kind of delay in delivery.

                                I want my earphones its very urgent
                                Aug 18, 2020
                                Complaint marked as Resolved 
                                boAt customer support has been notified about the posted complaint.
                                Aug 14, 2020
                                Updated by Aparna_s                                 Not received any updates till now. Status is still Replacement product issued on Aug 4
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                                  A
                                  Aashish kataria
                                  Aug 9, 2020
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                                  Address: Maharashtra Mumbai

                                  I gave my earphone to boat company for repair
                                  But after 4 months boat not return my earphone to me
                                  No help from boat side
                                  So i request to you please please help me
                                  Awb no.[protected]Xpbees)
                                  Mobile number [protected]
                                  Mail [protected]@gmail.com
                                  boAt customer support has been notified about the posted complaint.
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                                    A
                                    Anit Lucky
                                    Aug 9, 2020
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                                    Address: Mumbai

                                    I have ordered my wireless headphones on 22nd july and now it is 9th of august and it has not been delivered... I want to cancel my order. Its a big request. My order number is 18138
                                    boAt customer support has been notified about the posted complaint.
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                                      akshay jawla
                                      Aug 9, 2020
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                                      I had claimed for my earphone. His left-side air phone was faulty. Then i sent my year phone boat service center on 28 july.

                                      Today is august 9, it has been 13 days. My product has not returned yet.

                                      There is no update yet after the replacement product issued was announced on august 5.

                                      Sir, i request you please dispatched my product soon
                                      boAt customer support has been notified about the posted complaint.
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