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Updated: Mar 2, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 241

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V
Vidhi bhavsar
Aug 5, 2020
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My ticket number is 1271475. Name - vidhi bhavsar. I have already complaint about my product and given my product to boat service centre. It has almost been 30 days i have given my product but no product status given by them nor returned my product. I request them to kindly give my product and reply on to my mails and let me know the status of my product. The customer care number is also not reachable. Kindly let me know. Please do the needful.
Thank you!
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    V
    venkatesh_kandru
    Aug 5, 2020
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    I have a boat rockerz earphones which was not working and was in warrenty period so i registered a complaint. And wile checking online i got to know that replacement has been issues on aug 1 but til now i did not got any updates regarding it even after mailing them and calling... It's is the worst experience till date with boat
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      K
      Kirtika Tiwari
      Aug 4, 2020
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      The left earphone piece of my boat rockerz 255 black bluetooth earphones isn't working. I purchased the earphones on 14 november 2019 and it's still covered in the warranty.
      I tried email and filing a complaint on warranty claims site but it's still pending. Kindly help out and replace it with a new set.
      boAt customer support has been notified about the posted complaint.
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        B
        Balajimc10
        Aug 4, 2020
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        Address: 8/2,KOVIL STREET,Ichuputhur Post, ARAKKONAM Taluk ,VELLORE DIST,Pin Code:631003, ARAKKONAM TALUK ,VELLORE DIST,mobile :9786051458

        Dear sir & madam,
        The enclosed boat rockerz 255 bluetooth headset which i purchased on (Amazon) october -17, 2019 is one side speaker not working properly. As it is still covered by the original manufacturer warranty. I requested that u repair or replace it. My sales invoice & warranty number are enclosed. Please ship the repaired or replaced iteam to me at the address on this letterhead.
        Thank you for your prompt attention...
        boAt customer support has been notified about the posted complaint.
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          D
          dj397
          Aug 4, 2020
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          Address: Teleperformance dibs Plot no 94/95 phase IV ...sector 18 gurugram GURUGRAM, HARYANA 122015 India

          I have ordered my product boat rokerz 255f bluetooth headset from flipkart having order i'd-od[protected] on 15th nov 2019. Product is in warranty as of now.
          Please initiate the replacement of the same as one side (R) of the headset is not working.
          boAt customer support has been notified about the posted complaint.
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          Hi team pls review this ticket ASAP

          Invoice attached
          Reply
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            P
            Praveen_Singh_
            Aug 4, 2020
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            Hi
            I register a complaint for the boat rockerzz 255 on 7 july and product was picked up on 10th july and deliver at service center on 16th july but still i did'nt receive any replacement and the status of the complaint is still not updated and showing just to track the package and above all i tried to communicate via call and mail as well but there is also no reply.
            My ticket number is :- 1259194
            Please look into it as it has been a long time
            Email id : praveen. [protected]@gmail.com
            boAt customer support has been notified about the posted complaint.
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              V
              Vipul ch.
              Aug 4, 2020
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              Ticket no. 1233840
              It has been more than a month I didn't get my replaced earphone ( boat bassheads 182 black ) delivered.
              Regards
              boAt customer support has been notified about the posted complaint.
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                P
                Prashant00200
                Aug 4, 2020
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                Address: A-146

                I complaint on 8 june my product name boat rockerz 275v2 after two months I received product boat rockerz 274v2 in bad condition and use glue on product I think repair product send me but boat approved me a new product.
                boAt customer support has been notified about the posted complaint.
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                  A
                  avinash.choubey
                  Aug 4, 2020
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                  I would like to hereby inform you that i had raised a replacement request for my Boat Rockerz 255 on 5th of June. Later on 10th of June my product pickup was generated for servicing and replacement. Its been almost 2 months but the repaired or replaced product is not yet delivered at the given address, neither i received any call from any of the executive regarding the delivery.
                  boAt customer support has been notified about the posted complaint.
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                    R
                    Raja Akhil
                    Aug 4, 2020
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                    Address: bangalore

                    My boat rockerzz 255 raging red wireless neck band are not that audiable(some disturbance in the middle of the songs, , , , , ) i need a exchange of product so plz consider my request..i have one year warranty for this product .i brought this product from myntra on july 01 -2020
                    order number :[protected]-7572901
                    boAt customer support has been notified about the posted complaint.
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                      H
                      Harshada Videkar
                      Aug 4, 2020
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                      Boat rockerz bluetooth earphones 255f is not working properly.. One can hear the voice during calls, but next person is unable to perceive voice coming via bluetooth.
                      It was purchased approximately 2 months ago, worked well for 1.5 months only
                      boAt customer support has been notified about the posted complaint.
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                        M
                        maheshmahajan
                        Aug 4, 2020
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                        Address: Pune

                        Hi,

                        I have not received my product yet and also not updated status after 16th july. Many times call your customer service but are not able to reach them.

                        Already two time talk with customer care and told me i will dispatch but not doing.

                        Our ticket number is 1199422.

                        Thank you
                        Mahesh
                        boAt customer support has been notified about the posted complaint.
                        Aug 04, 2020
                        Updated by maheshmahajan                         current status

                        Aug 06, 2020
                        Updated by maheshmahajan                         boAt customer support has not been notified about the posted complaint yet.

                        Please check and dispatch my headphone.
                        Aug 07, 2020
                        Updated by maheshmahajan                         No update from boAt customer support last 3 day.
                        Aug 10, 2020
                        Updated by maheshmahajan                         Still no update after call with customer care.
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                          G
                          Gajera
                          Aug 4, 2020
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                          Address: 118 jawhar society mahuva district bhavnagar gujrat

                          Voice not audible and connection problem
                          Only red light blincks
                          +1 videos
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                            V
                            VishalG69553156
                            Aug 4, 2020
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                            Address: Mumbai

                            My product approved by boat. But not received yet i really need my headphones
                            boAt customer support has been notified about the posted complaint.
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                              S
                              Shashikala havaldar
                              Aug 4, 2020
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                              Within 2 months o[censored]sing the branded earphone (Boat) i found some technical problems in it and that is, whenever i am using the earphones the volume suddenly rises and then get muted off so please recover it with the new one or recover my money, i have all the documents (Warranty) with me. Please do it as soon as possible.
                              boAt customer support has been notified about the posted complaint.
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                                S
                                sunilshar
                                Aug 4, 2020
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                                Ticket number : 1278084
                                I complaint about my boat bassheads 100 on 12th july 2020 and, it got approved on 14th july.

                                And on the other day 1 guy from delhiverytook my headset.

                                21st of july i got an update from boat that they got my earphones and is in testing phase

                                On 25th july i got another two updates that a replacement earphones are issued and will be dispatching soon

                                Today is 4th august and i din't received any updates on dispatching or any kind of delay in delivery.

                                I want my earphones its very urgent
                                boAt customer support has been notified about the posted complaint.
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                                  R
                                  RohanUpadhyay
                                  Aug 4, 2020
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                                  My ticket no is 1030555. It has been now 4 months since i returned the product and i haven't received boat bluetooth headset yet. Very unprofessional and unacceptable behaviour from the company. They received my product on 16th of aug and on 20th of june i got an update that product left service center and picked up by courier partner and while tracking the courier partner updates as not picked on 11th of june. The company is just fooling around its customers. I had tried calling on helpline number but they never connect the call. I ve tried for more than 100 times. Also mailed them and they said that they had received a stock of boat 255f which they will dispatch in a week and after that week they are not even replying to the mails. Im just sick of the after sale service of boat. Most of the customers are facing this issue. Kindly help
                                  boAt customer support has been notified about the posted complaint.
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                                    S
                                    soumya7
                                    Aug 3, 2020
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                                    Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

                                    I had bought boat airdopes 171 wireless earbuds but after one week my product started to develop problem regarding charging. Both of them would not charge together and one being discharged at time o[censored]se. So i filed in the form and it got approved. Since this product was only replaceable and reparable from mumbai center, i understood that it was gonna take a little bit time. But i never expected such unprofessional behavior from the company.
                                    Over last few days i've lost the count of number of times i have mailed them and called them and nobody picks up at their call center. This has wasted a lot of my time. I want my product back in working condition as soon as possible.
                                    boAt customer support has been notified about the posted complaint.
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                                      B
                                      Bhavya Kashyap
                                      Aug 3, 2020
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                                      Address: V.P.O sukhrali opp.community center hari chamber 1st floor gurgaon

                                      My earphones are not working
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                                        B
                                        buntyabhay
                                        Aug 3, 2020
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                                        Hi i am continuously following up with boat and courier services for my replacement but no one is picking phone and no one is responding to my mails and if i check the ticket status its not resolved and no one is bother about issue which customer is facing. Ticket number 1216400.
                                        boAt customer support has been notified about the posted complaint.
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