boAt Complaints & Reviews

Recently i purchased boat rockerz370 wireless headphone which cost me over 800, its not been a month i started facing some problem in the slider or we can say the extender.
it was jamed or feels something got stucked inside there. Yesterday i usually extend it and as always it was jamed then i tried and finaly it broked, even i wasn't putting that much forcce on it..
then i noticed the improper wire connectivity caused all the problem, which goes under the technical issues.
plzz help me, repalce it as much as possible.

I was received the damaged product by boat in door to door service by boat ticket no 26151865 I received product on 2 Nov 2022 in night 8 pm approx and I complaint against the product next day morning and costumer care executive said to click some pictures of the product and send our mail id I mail the pictures on 9.29 am 3 Nov 2022 he /she said wait 48 hours our backend team will contact you but no one resolve this issue till today after 14 days they said wait another 48 to 72 hrs wait our benkend time provide the solution but no one resolve this issue every time I call they please wait on 10 Nov some one executive said sir u have to create a new ticket for this replacement he provide the link and I generate a new ticket product pick up and checking process completed boat mail me to dameged housing of the product and they returned the product in same condition they will not provide the solution of my problem my warrnty voids also I don't know what can I do

I Order Boat basshead 122 money was deducted but they will not give any confirmation about order

I placed order on 8th November from boat site
My order is divided in 2 parts I received one but it’s been week still my order not shipped and I called to boat customer care 3 times they only said we escalated to our back end team they did not cancel my order also not providing time to getting my order
My order id is 3267005

I placed order on 8th November from boat site
My order is divided in 2 parts I received one but it’s been week still my order not shipped and I called to boat customer care 3 times they only said we escalated to our back end team they did not cancel my order also not providing time to getting my order

I have raised a complaint with their online portal for the defective product after I had visited their service center in HSR layout Bangalore. They did not have the same product so asked me to complain n claim online. I did the same and found that in the product drop down they do not have my particular model. So I called them on 11th November 2022 and raised the issue. They shares a link and asked me to select the Raging Red model and in next page to describe the same. Which I did and ever since they have just bombarded me with mindless automated reply instead o[censored]nderstanding this simple issue and rejecting my claim stating invoice doesn't match. Which is oxymoronic! It's their portal issue that special editions are not there to select.

On 13th November 2022 around 8:30AM, i have purchased boAt 751 ANC overhead headphones from the boAt official website but haven't recieved any order ID or order confirmation message etc. My UPI refrence number is[protected] and my transaction amount was Rs 3984 done through GPay app. The screenshot showing the payment reciept is herewith attached to this complaint.

My ticket number raised on boAt website is 26278846. It is not at all tried to resolve. I didn't expected this from boAt.

Being a brand there should be some norms where a user should purchase the product with wholeheartedly, with out any tension that in future any issue occurs to the product I am purchasing will get sort of service and again it can be put in to useful., But very sorry to say that they just putting the "replacement" tag on ur services line and simply rejecting the ticket is not at all commendable.

As to my ticket, the service team simply said "the watch screen is broken", where it is having minure scratches.

My product BoAt Matrix Smartwatch got hanged.! It is not at all functioning. After asking for a service also it is purely rejected by saying there is "no service only replacement" policy then what is the use of one year warranty and all.. I feel their terms are totally worthless.

Please help me in this regard., I don't want any replacement, I expect a service done to it and made it working.

I will share the pictures if any mail I receive from ur side as I am unable to upload the image here.

Regards
Mohammad Imran,
[protected]@gmail.com.

First of all I dont have the email for Boat Account. I need a invoice copy to request a warranty as my boat 191G isnt working one side. I have tried contacting customer care they have told me to contact infomarketingboat email. i have emailed them too but they are no responses till now its been a 2weeks. Pls help me My Order id is 2604958...

They rejected my warrnty claim by saying that it was damaged ...
I am sure that it was not damaged...it only had charging and connectivity issues ...
If it was damaged...then it would be the fault of shipping services ...
Product name boat airdopes131

I have purchased boat headphone from amazon about 1 months ago. However I was not getting voice properly sometimes when I used to use it more than hour and also some times other person was unable to hear my voice properly sometimes. So I request for replacement or refund.However I don't know I am getting message from your team, it is physically damage. It was not physically damage, there was only voice issue. Physical damage might have got by thier couriers or service centre guys. They are not responding on emails and saying only sorry by when i call thier representatives .Request you to help me refund my money . It is fraud company.

Sir, i have purchaed Boat Air buds through Amazon last month but its not working

Dear sir, I bought a Boat Bluetooth airdopes 121 pro on 24 September 2022. and i got warranty for 1 years.
After using 2 month it is not working Bluetooth is not working in airdopes.
I complaint on boat website but refused my warranty and said it is physical damaged .
I bought this product at 999 from amazon.
My boat complaint ticket id[protected]
Mrp-999
Please help me sir for covering my warranty.

I have issue with my product...
This is not working from last Night

It's been a long time now. My order is still not dispatched. Please do the needful at the earliest.

So it happened on 3rd of November, the airpods was working fine but lately they got washed in my clothes, It had dried it up they are in a good condition the only problem is its charging jack got screwed up and it is not charging otherwise the product is in good position
I liked the product, and I don't want to leave it for such a silly mistake by me
I would request you if you can please find a resolution for it, it is in warranty period I have bought it on 31st may 2022.
Also there is also a disconnect in audio while calling this problem is much before the incident happen so please check that also

One side of my airdope is not working.

Warrenty not accepted saying damaged product.

I ordered boAt 333anc from boat official website... And that product sound bad experience in my device comparing to other's.. so I applied to refund.. but they're giving only replacement not refund..i want refund.. order id:3155326EX1

They cannot resolve my compalint iwas complaint again and again please resolve my compalint as soon as possible.