boAt Complaints & Reviews

On 8th September 2022 around 10:00 AM, I have purchased boAt Rockerz 333 ANC Headphone (Black) from the boAt official website. The amount of Rs. 1799.10 has been deducted from my HDFC Bank credit card but the order is not showing anywhere, and neither I have received any order confirmation from boAt. I have attached the screenshots of the payment with this....

I am using boat Rockerz 255 pro+ headphone from last 6 months. Two days ago suddenly while talking on a phone call the headfone turned off. Since then the headphones have been shutting down suddenly. Sometimes it doesn't turn on. One day while listening a song the headfone wire got hot and smoke came out and the headfone became physically damaged. But still both headfone sound working. I got a battery drain notification so I removed the headphone from my ear. And I saw that smoke. Otherwise I would have been physically harmed. When shown to a boat service center, they refused to give headphone replacement because of physical demage. And that physicaly Demange happened due to the heating of the wire. Maybe this is the first time. But it is very dangerous. I am sending the picture of headphone along with it.

When we go there they don't response positively...talk very rudely...very very bad experience

I have purchased BOAT rockerz 333 activr black in may month from flipkart of 999/-. after 9month right earbuds was not worked so i went to that shop he said raise the online complaint boat team will pickup your product after complaint and repair and return your product. i have raised product ticket id is 24095197 also picked by BLUEDART person. i got message of product that product received will confirm the status after checking.
after checking they given messaged to me your product is received damaged after receiving 4-5 days. and send me image link of damaged product. in that imaged i saw that my left earbuds was total damaged which is total in working condition before pickup.
total disappointed of BOAT fake service. because before pickup i was using my left side earbuds and now they told your left earbuds received damaged.
i have same this issue sent on mail but didn't received any reply from this id [protected]@imaginemarketingindia.com
very third class service by BOAT.

i want replace new earbuds or money from BOAT.

I did my order on 25 I recieved 270but I got empty box, even after calling mail so many times, I did not get satisfaction, it is just such a big brand to speak on behalf of these people but totally fraud even I don't trush anymore mail id also not official..give me my money Need refund term and condition is very bad even after submitting everything bt no positive response

I had done a payment for a boat product on their official website on 25 aug 2022 at 10:04 pm. But even after staying on thier web page for than 10 mins. I didn't get any confirmation. I had also mailed them but didn't receive any beneficial reply. They claim to refund money in between 5 to 7 days but it already due date.

Sound is breaking

On 5th September 2022, i have purchased boAt airdopes 141 from the boAt official website but haven't recieved any order ID or order confirmation message, etc. My UPI refrence number is[protected] and my transaction amount was Rs 1499 done through GPay app. The screenshot showing the payment reciept is herewith attached to this complaint.

I ordered boAt airdopes 441 pro special Batman edition on 29th August, Order I'd:2699333 but still the status is showing 'yet to be dispatched'. It's been more than 5 days. No reply from mails I have written. Very pathetic service of boAt delivery. I should have ordered it from other platform.

My claim has been rejected as the product is damaged but my product is not damaged only the product is not working or switched off.

Is the service that your company provide to their customers?
I have more than 30 products of boat and I raised complaint of single product and you guys are rejecting my complaint..

Thanks for your worst service.
Why your pickup agent not found any damages in the product?
Why you guys took 10 days to confirm about the product damage?

My product is not damaged and if you don't repair the product, I will file complaint against you in the consumer court because I have valid bill and valid reason.

Thanks once again for your worst service and support.

I recevied this airpods 2 month ago.. And now this create a problem there are left side of airpod have charging problem now. From last 2 days the left side of airpod not a charged and not in used...

I raise the warranty claim due to sound distortion.company will book the courier.courier boy will checked and pick the product.if its damage courier boy wont pick the product its common thing we know .the product was not damaged.after he pick the product company will reject the warranty claim due to damage.actually the product was not damage.i sent good product again company will sent me damaged product.i contact customer support.i never seen this type of wrost customer service. Always they said 24hours the query will resolved.i am waiting since 1.5month still i wont get resolved.in my life i never buy the product from this wrost company.i never refer also.i never seen this type wrost company.#buycottboat

On 10 august i have ordered the boat airdopes 141 worth 1499 rupees
money was deducted from my account . order was done on boat website lifestyle .
please intiate the refund .

My boat Airdopes 171 were water resistant but after being that when they were diped in water they are not working as they are not charging or connecting in my phone.

I have purchased a boAt airdopes 131 pro, at the time of purchase the expected date of delivery was with in a week from the date of order placed.
order id: 2668292.
it's more than a week now my order hasn't even been dispatched yet.
When I complained to the customer care, all I get is an automated reply that order will be delivered as soon as possible.
The order was supposed to be a gift for someone, what is...

I made a payment of 299 Rupees for boAt bassheads 100 at 6:12PM on September 2, 2022. However, I received no order confirmation or intimation and I am unaware of what to do next. Also, I tried calling the customer executives but they do not recognise my order.

I replace my wireless band before 22 days they said me replace in 7 to 10 days but i hv not recieve my product and I call them they did not give satisfied reply.so please check and solve my issue

I have ordered boat airdopes from its official store on Aug 25 2022. Order no 2668292.
I've paid the total amount and the time of placing order. It was supposed to be delivered with in a week from the date of placing order. Its more than a week now the order hasn't even been dispatched yet. There is no response to mails and contacts.

Order no: 2668292

I ordered a ear buds worth rs.3999 and registered with boat along with my all the address details and paid it through upi...and the money got deducted but i didn't get any confirmation message or order number and seriously this is not expected from an official site like BOAT please look into it as 3999rs. Has been deducted from my account and there's no sign of confirmation from their website

Not delivery product in given time!
Need refund .