boAt Complaints & Reviews

Hi,
I purchased Boat Rockerz 235 v2 black and it is still under warrenty. But due to regular use, its wire coating becomes broken.. I think it is due to poor quality of manifacuring.
My friends boat headset have same issue..
Some days ago my headset's mike not working properly and i sent my product to warrenty purpose. My ticket number is 24561716. But they said that under physical verification check my claim had been rejected..

My doubt is.. Due to regular use my headset's wire coating (connecting to ear bud) is broken.. Not the wire.only it's black coating. i can hear clear voice.. There is no issue in voice..
. My headset's issue is mike problem..when i call anyone. They can't hear my voice properly. This is my headset's problem..

My headset js under warrenty period.. But boat is not claim my warrenty..
I want justice.

I have purchased[protected] boAt Airdopes 381 N TWS Earbuds with IWP
Technology- ASAP Charge & Upto 20H Playback (Spirit Lime) from nyka on 16th of September & the right earpod was not working i.e noise was not coming from it i raised a complaint over ther they told me to to complaint over here as it comes in boat's 1 year warranty kindly do the needful for the same

I am unable to cancel my order on boat website. I mailed soon after my order was placed yet did not recieve any response. Please help.
Order id: #2841786
Name: wandabiang Nongrum

Received defective product. One earpod is working other one not working.

On 1 nov 2021 bought boat rockerz 255 from Amazon
neckband is totally switched off in between warranty period.
On 30 th aug 2022 submitted the invoice and neckband in service center but company constantly said invoice is invalidated. Why?
They said my neckband was replace in 15 days. I didn't get my replace product. Please replace my product as soon as possible.

Hi sir,

I request you for my complent ragister no is 24456631, my headphone only one side issue not working but our team report me thise product is damage so we can't replace the headphone.
I don't know what happened thise picture send me of headphone of damage so please check and fix the issue as soon as possible.

My headphone is one side ok another headphone is not working.

Your pickup employees are doing some changed the headphone they are chitting our company and customer.

How can damage the hadphone the boy told me on the spot sir it is damage so we can't replace it.why pick my headphone for your replacement and why

I was give him to Mr. Vijay sanap ( vechal no-MH05ER6966) his mobile no -[protected].

My headset is changed by Vijay hi doing some chitting.so please check it

Name :Vikram Narayan salunkhe
Mobile no- [protected]

First massage,

Dear customer,

We are happy to inform you that we have received your product unit at our service fulfilment centre against the service ticket number 24456631. The issue with the product is getting verified by our service team. Once verification is completed, we will ship out a replacement for your product. The same would be delivered to you in 5-7 days from dispatch.

You can use the service ticket number 24456631 for tracking the status of your complaint on https://support.boat-lifestyle.com

Note: In case of replacement, the replacement unit colour may vary and shall be subject to availability of the stock.

Thank you,

Team boAt

Second massage

Dear customer,

We conducted a physical verification check of your product for the service ticket number 24456631. We found the received product to be Damaged Product and hence your claim has been rejected. You can view the product verification report on the mentioned link - https://imagine-boat.s3.amazonaws.com/vendor_qc/reports/Sysvedh[protected]a0d203...⇄

We regret to inform you that we will not be able to serve the warranty for your product. The received product will be shipped back to you. The same will be delivered in 5-7 days.

In case of any queries, you can chat with us on the whatsapp number [protected] or call us on +91-[protected]. You can also email us on [protected]@imaginemarketingindia.com

Thank you,

Team boAt

Purchased Boat wave lite smart watch by Amazon on 1 Jul 2022 in Rs. 1799.00
After few days watch display start malfunctioning, Reported to Boat Service Center in Santacruz West- Mumbai,
They took the watch for repair on 17 August 2022 and till date no update about repair and When we called for updates they simply said that collect the watch and complaint through online link after keeping almost for one month. Watch still available with service center and it is not ready after many follow-ups and poor response from service center.

They provided Job order number : RVSRNLP[protected] Watch Call.

Invoice photo attached for reference.

I change my address because of that I want to cancel my order immediately

Smart watch xtrend sandy

Tracking ID :[protected]

Email ID: [protected]@gmail.com

Order Number: 2772084

So please cancel my order

Hi boat team,

I am writing this email for the third time to convey my worst experience with boat.

I have purchased the boAt Airdopes 141 - Cider Cyan (Beast ENX Mode) on 05/05/2022.


My airdopes stopped working so i raised the warranty claim(Ticket no:[protected] to replace the product.

And I gave my boAt Airdopes 141 - Cider Cyan (Beast ENX Mode) to the pickup boy for warranty claim.

But in my warranty claim physical report they reject my product & saying I have sent the wrong product .And image of product in report is not mine. And this wrong product also got delivered to me.


I request you to escalate this matter to the highest authority.

Herewith, I am attaching the image of the wrong product which I have received & also attaching the test report.

Ticket i have raised: 24277917

On 3rd September 2022 around 7:11 PM, I purchased boAt Rockerz 425 Headphones (Black) from the boAt official website. The amount of Rs. 1499.00 has been deducted from my Citibank account but the order is not showing anywhere, and neither have I received any order confirmation from boAt. I have attached the screenshots of the payment with this.

The speakers are not as per the mentioned volume levels. I cannot hear any sound.

I have handover my replaced product with all set of box include warranty card manual ear buds wear charger etc to delivery boy.But can't get my manual ear buds wear, warranty card.I have got only earbuds and charger 😟

I have bought boat earphone from flipkart that delivered on 26th june 2022 and today is16th sept 2022 even its not ccomplete 3 months and the one side of ear phone is not working.
I dont expect such things from boat .I hope boat will resolved my problem for your kind act i will be grateful for boat

I order product from boat Order ID : #2738406
it have to delver on 10th but they delay and when im not in home, they delivered it. i already mailed them for cancel too

also product quality not good. when i call them they say i have to take it as only neither replacement option i see as i m unable to login my boat account

please help me [protected] gopesh

I placed an order of Rs 899 via the boat-lifestyle website and paid for it via UPI ([protected]@ibl) through Phone Pay at 12:05AM, on 28th August 2022. The amount has been deducted but the order is showing nowhere, and neither have I received any order confirmation from boAt. I have attached the screenshots of the payment with this.

Transaction ID: T2208280005208283924369

One side of my earphone wasn't working properly. So I went for a warranty claim. My earphones were picked after a successful verification of invoice details on 7th September 2022. Delivery boy picked my earphone and a varification msg also recieved .
But after that they send another delivery person saying that pickup has not done
After that i called coustomer care they asked me to mail the verification msg to there email address for proof that i have hand over the headphone.
After that nothing.no reply no update.
But I didn't receive my product yet (it's 15th September today). I've been calling & sending emails but all in vain. They don't respond to customer queries.
My ticket no i 23977586

I claim my warranty request on 8 sep 2022 to replace the product.After 2days their courier partner received my product and also checked physicaly it while receiving .And now they claim that my product is damaged while verification
How it's possible that my product is damaged, 😡
When your courier partner received my product, it wasn't physical damage from any side, he also checked it while receiving.
It's not my fault if product is damaged on your side.
I need my replacement product back.

I m complaining about my true wireless earbuds one earbud is not working

Speaker not working

I have purchased in boat watch since one month back item was not delivered and money was not returned.so many times I have to complaint in boat customer care butnot response in month.
So please refund my money or watch

Order details
Order id-2469515
Date-24-july-2022
Mob-[protected]