boAt Complaints & Reviews

I placed an order of Rs 899 via the boat-lifestyle website and paid for it via UPI ([protected]@ibl) through Phone Pay at 12:05AM, on 28th August 2022. The amount has been deducted but the order is showing nowhere, and neither have I received any order confirmation from boAt. I have attached the screenshots of the payment with this.

Transaction ID: T2208280005208283924369

One side of my earphone wasn't working properly. So I went for a warranty claim. My earphones were picked after a successful verification of invoice details on 7th September 2022. Delivery boy picked my earphone and a varification msg also recieved .
But after that they send another delivery person saying that pickup has not done
After that i called coustomer care they asked me to mail the verification msg to there email address for proof that i have hand over the headphone.
After that nothing.no reply no update.
But I didn't receive my product yet (it's 15th September today). I've been calling & sending emails but all in vain. They don't respond to customer queries.
My ticket no i 23977586

I claim my warranty request on 8 sep 2022 to replace the product.After 2days their courier partner received my product and also checked physicaly it while receiving .And now they claim that my product is damaged while verification
How it's possible that my product is damaged, 😡
When your courier partner received my product, it wasn't physical damage from any side, he also checked it while receiving.
It's not my fault if product is damaged on your side.
I need my replacement product back.

I m complaining about my true wireless earbuds one earbud is not working

Speaker not working

I have purchased in boat watch since one month back item was not delivered and money was not returned.so many times I have to complaint in boat customer care butnot response in month.
So please refund my money or watch

Order details
Order id-2469515
Date-24-july-2022
Mob-[protected]

I have lost my Boat 148 charging box only dots I have so please Guide me How do I get new one charging case product is in Warranty.
Contact Details [protected]...

Boat 131 Airdopes are not working even after claiming a warranty and getting a new product.
I have ordered Boat 131 Airdopes and need to replace the product since it was not working on one side. Then I received a new product from Bost after claiming my warranty, but after some days the product started creating problems and finally not working on any sides.
I need a proper product.

I made an order on 25th of August 2022 of earpoads from boat online. The order prepaid and I was constantly tracking my order.
But on the day of delivery I didn't receive the product but it was showing to be delivered.
Then I informed the courier company and boat as well regarding the same.
There was no response from them.
I tried multiple times to contact them but they didn't revert back.
I need some actions to be taken regarding the same.
Thankyou

I have ordered boat rockerz 333 from its official store on Aug 25 2022. Order no 2663563.
I've paid the total amount and the time of placing order. It was supposed to be delivered with in a week from the date of placing order. Its more than a 18 days now the order hasn't even been dispatched yet. There is no response to mails and contacts.

Order no: 2663563...

As u inform me that product unit send to you is in physical damaged condition, when product was collected by your courier partner the product was not in physical damaged condition, your delivery partner agent inspect the product and said " ok sir product is not in physical damage condition "

Also I have seen the product very carefully and there is no and physical damaged
This is totally wrong u should check for physical damaged before collection,

Product in not in physical damaged condition and on side ear pod is not working I don't whatever the issue is..

Pls I request you that pls replace this product aur kindly repair it, it has been only less than 4 month for using this product, I am totally disappointed with this product, and if the product is not get replaced I will give negative review on your service and product also never suggest anyone to buy Boat product...

I have pay Rs 845 for this product and only use it for less than 4 month .

Pls take and action

I have not yet received someone to pickup my order, it's been over 10 days since then the employees keep on saying everything is under investigation
I received and empty box
Please Replace it as soon as possible

My Exchange Ticket is :
23856585

My Order Number is :
2652013

I am totally disappointed with the product i.e. Boat Storm Pro Call smartwatch. There are number of concerns i.e.

1. Incoming call always goes to smartwatch, even if I pick the same from Mobile. Logically if I take the call from mobile it should shift to mobile and same goes with smartwatch too, if I take call from smartwatch than it should be answered in smartwatch only. THIS IS THE STANDARD WHAT OTHER SMARTWATCH WORKS.

2. Sleep monitor is totally incorrect. Find below the last to last night reading whereas I had proper sleep. Same concern with last night too, it shows total 3.5 hours sleep, where i slept for more than 8 hours. screen shot attached...

3. There is very limited watch faces and that too repeated with only color changes. Also watch faces are very basic and are of no use. Other smart watches like fire bollt hae much better.

4. Number of steps is not in sync and showing something different visa-viz actual.

Having such unreliable product, no one would like to go for BOAT Products.

Please return it back and refund my amount. I am not interested at all.

Regards

Rakesh

[protected]

I have purchased a boAt airdopes 121 v2, at the time of purchase the expected date of delivery was with in a week from the date of order placed.
order id: 2710262
it's more than a week now my order hasn't even been dispatched yet.
When I complained to the customer care, all I get is an automated reply that order will be delivered as soon as possible.
The order was supposed to be a gift for someone, what is the use of getting a delayed order when the occasion for which it was purchased is gone.
There should be a proper response from the company when the customer doesn't get the desired service. Even after complaining thrice all I get is an automated replies.
Due to this delay and non compliance from the company its causing me mental trauma. I have trusted the parent company and purchased the product from its website rather than going to amazon or flipkart or other online services.
But what I get in return from the company is delay and loss of trust. I want my order to be delivered in the shortest time possible and compensation for causing me mental trauma.

Hello, i have bought boat storm smart watch recently but it is not charging now.

Please replace the watch.

Thanks
Shashank

Boat's Courier partner Bluedart courier agent picked up my product (Boat Rockerz 255 pro) on 05/09/2022. According to the rules of the boat official, the agent also did a physical verification of my product thoroughly and only after everything was found correct, did my product accept kiya and picked up. Now boat service center people say that they got damaged product so can't give me new earphone.
Now who is at fault in this whole process? Boat's service fault or Bluedart Courier fault? It's not my fault at all, so why should I suffer? I want my product in good and working condition
Boat lifestyle complain ticket number[protected]

Bluedart Courier tracking number - [protected]

Ticket no. 22757676 ko maine rej kiya tha 26/07/2022 ko, mere product mein jo problem tha vah battery issu tha, Mera product jab checking unit main jaane ke bad mujhe Jo report Mila usmein physical damage Bata rahe hain lekin Maine Jo product bheja tha vah physically fit product tha, Maine physical damage product nahin bheja tha aur mera jo product hai vah bhi RTO mein hai mujhe mere product ka replacement chahi ye.
E-mail I'd = [protected]@gmail.com

I have Purchased Boat Bassheads 242 Wired Earphones on 24th Nov, 2021 from Amazon.
Now the Left Side of Earphone is not working.

Name: Shashi Sharma
Mobile No.[protected].

Order ID: *2693157*
boAt Rockerz 375 Ocean Blue (1 Unit)

I have book this product on dated 28 aug 2022

.but till not received,
I have sent email to boat customer cares and calls too many time, but they didn't response.

And not deliver product.

I placed an order for Boat Airdopes 131 on 3rd September 2022, 5:55pm and paid through Google pay at the same time for ₹ 1, 399/-.
The payment showed 'processing' for 2-3 days and was successfully transferred to Imagin Marketing India Pvt Ltd.
However, when i logged in to my boat account, there was no item in the cart, no order to track. No sign of the order being placed even on my email or messages.
I would like a refund or my earphones and an update regarding what actually happened, please!