boAt Complaints & Reviews

My transaction ID T2207211155203279782322, I'm placed an order from boAt website, payment through Phonepe, amount debited from my account but order not placed.. do needful ASAP

Dear sir
Please repair my watch function not working properly and skins alargy in my hand please exchange my watch I am waiting for your response.
My address is changed current time.

Thanks
Barsha Behera
[protected]

Service ticket no 22128347
My product reched there warehouse on 15 july and today is 22 juky they did not dispatch my product still...
I claim warranty on 8 july
They take 2 days for testing but many days passes not dispatch

On July 22 2022 11.30 am I ordered eardopes 131 blue worth rs 1299 and i made payment through my paytm but i didn't received any order id or confirmation but my money was deducted please solve this problem and refund my payment

Order ID: 2218233. (Boat Stone 620)Order placed on Jun 19. Fulfilment status is Full-filled. However the product has not been received till date. I request a refund or Delivery of the product at the earliest.

I placed an order for boat wave call- prebook on 21st July 2022 at 22:34 pm. I paid via my credit card and got a message for money deduction from the card but didn't received any order confirmation message and nothing is showing in my orders. I request team boat to look into this matter and resolve it at the earliest.

Dear boat,
I have placed ordered for boat airdopes 131 pro from boat website and payment successfully done by using Google pay but after successful transaction I did not receive any order confirmation. Request you to kindly resolve this issue refund my money.

UPI transaction id[protected]
Paid to- boat.[protected]@mairtel
Google transaction id- CICAgJDQxNvzeQ
Payment id- pay_JupFhnQ4qDJh78
Product- boat airdopes 131pro
Price- 1299
Date - 18 July 2022
Time- 17:46
My mobile no.- [protected]
Mail id- [protected]@gmail.com

Regards
Zeenat khan

Ganesh Sharma
6:27 PM (25 minutes ago)
to info, oninfo

Hi Team,

This is to inform you that we have received the wrong product airdopes instead Boat Airdopes 411 anc Blue. We have filled the link which is given to you and I got this message below,

"We are running out of stock and expecting a delay in the fulfillment for Boat Airdopes 431 Blue as of now. Hence, we would like to offer you a like to like model Boat Airdopes 411 anc Blue as a replacement.

The replacement will have similar technical specifications and sound output as Boat Airdopes 431 Blue ."

Please find the below screenshot of the ticket number and details. I await your positive response.

Ticket No: 22366107

I have ordered boAt Bassheads 103 (Qty-3) from paytm to website on 18th July 2022, when i track product it shows the order is confirmed you'll recieve an email when your order is ready. You'll get shipping and delivery updates by email But already 4 days ago, there no update on dispatched i have also mailed no reply from them. When can i expect my order to be dispatched.

I had claimed warranty on the product. But during the process the company has misplaced my product.

Dear Boat Team,
Today I had ordered Boat Earphones 152 from boat Application and payment was done. But after the successful transaction, I did not received any order confirmation.
Please let me know of the same.

Reference Number :- IGANZDYRM1
Product :- Boat Earphones 152
Payment Amount :- 399/- ₹
Payment Date :- 20 July 2022
Payment Time :- 17:58 IST

Kindly do the needful.

Hello boat
Chetan Patil here,
I recently purchased boat rockerz 550
Colour = black
I have one issue about it,
My headphones left side is not working properly
So plz help me as soon as possible
I also have warranty card
How can i claim it
Last few days I am trying to communicate with your
costumer care services
[protected]@gmail.com
This is my email ID

My order no is 2375955 that i have purchased from boat site have not received till now, i have also complained in the toll free number, there is no response at all. Customer service is really very poor..

Hello,

This is the 5th or 6th time you guys are going to give me a replacement, but you always send a substandard device, which is not of any use. You should be ashamed that I am still in contact with you people from the month of May. Can you tell me what? Is there a policy in your company or a limit to giving replacements, or are you just making a joke? You've been wasting my time for the past two months, and today your agent arrived to pick up the device. Gaya, tell me what you are going to do now. You are going to send the same poor type of device. See, the time limit is over. do one thing either returns my money or send me good product.

these are the tickets numbers:

22268785
21849322
21468059
21328755
21178337

Thanks

Dilshad khan
Today i got whatsapp update that i send back you wrong product. Shame on you guys. You guys tell a lie lole this. You sent me courier agent to pick the product and checked properly after that he gone.

I have not received any feedback from boat since last week even after acknowledging my complain of receiving empty courier from warranty team.
complain is as follow
I have raise a ticket[protected] on boat life style for reverse package pick up because,
airdopes bud was not working, one them was not getting charged at all and disconnect automatically while they in the case. So courier is received by Blue dart partner and AWB no was [protected]. In boat warranty claim it does not showed up they assign new delivery partner but i have already given it to boat so i have to cancelled the ticket eventually. Though Blue dart has delivered to Boat but order was not on record.
After calling customer care for 30 days, they resolve issue by accepting that there were issue. Then they return package against ticket[protected]. This time delivery partner was Delhivery and waybill number was[protected].
I got empty package by delhivery courier there was no product in the package.

After creating consumer complain they did answer the mail but still not taking any action against it.
They are not responding to any of my mail and calls properly.
I'm stuck in a loop of contacting them .

Please do the needful and take proper action aginst the complain

I ordered boat airdopes 131 from the boat site on 13th July 2022 but i did not receive any order confirmation or tracking id and money is debited from my account .. kindly refund my amount as soon as posible as it has been 7 days but I have not yet get the refund.
i am attaching my transaction id kindly look into the matter asap.

Regards
Laxmi

I have paid the money but I haven't received any confirmation yet.
Really dissatisfied and what a horrible experience i had with boat.

Maine ek boat ka order kar raja tha order nhi lekin maira payment 1199
[protected]
maine boat se baat kiya payment refund karne ko lekin wo hamesa bolte
07-14 days mai solve ho gaye ga aj 25 din hone ja raha lekin wo loga
abhi bole rahe ki 7-14 working day mai refund ho jaye ga pls complaint
on boat company

Amount got debited, order not placed. I have made payment on 29th July 2022. I sent email to the support team. I didn't get response. I called support team and they are asking me to wait for 48 hours. Now it's almost 25 days. I called customer support more than 9 time and they have no answers. Still I didn't received the refund amount.

On 30th June I was placing an order and I selected the EMI option of Walnut I did a payment of the first installment of EMI and when I came back to the boAt website I got back to the cart page and the order didn't get placed but money got deducted.
I have called multiple times to boAt customer care but I didn't get any proper resolution. The waiting time is already over and it's been more than 19 days since the failed transaction.
Every time I call customer care they say it will get resolved soon but still no resolution.