boAt Complaints & Reviews

Rockkers 235v2 Bluetooth headphones while using automatic disconnected and reconnecting also while in attending call it's very irritating issues and left side wire is automatically stripping out from cable so asked in service centre they informed to mail you for warranty claim I have attached the wire photo for reference so i requested you please refund the warranty headphones

I had boat rockerz 335 . It stopped charging after 2 months
I registered a complaint with boat and they promptly responded. While filling the complaint i was asked what product I would prefer as an alternative in case the same product isn't available and I had opted for boat airdopes 441 . Doorstep pickup was arranged and i was updated about events by mail and sms . After checking at service centre i was sent a mail saying the same...

Dear Team,
I have purchased a boat prduct dated 7th feb 2022
9th Feb 2022 The product reached the destination City
Till date 17th Feb 2022 the product is not delivered

Details
Order Id: 1571945

Tracking ID:
[protected]

Please do the needful as the customer care postpones the delivery indefinitely and are very rude.

Money is deducted from my account number but can't get confirmation message from company

I am not able to cancel my placed order from boAt official website and application too.
My order no. 1608712,

My product was boat rockerz 270v2 i was facing some issues in that so.
I have registered a complaint on[protected] with ticket no 4277041 and the boat sent me its replacement BR 295v2 without my confirmation the i called at customer care no. and they said if you don't want BR295v2 so please don't accept the courier and return it to boat the same i did because i don't want BR 295v2.

Further after 1 month or much follow up they sent another replacement of the product which was the same BR 295v2 again i contacted to customer care and they said please register a new complaint and will replace it the same i have registered the complaint but my warranty has expired now on February 2 2022, and they rejected my complaint .

I don't no haw they can reject it if my previous complaint is still not resolve.

Please do the needful.

This Bluetooth headset Not working One side

I had sent my Boat earphones for a replacement on warranty which was picked up by Xpressbees on 31st January 2022. On the 5th of February it showed as out for delivery and on the same evening it showed as WHHandover. The status of the product is being showed as delivered even though I've not received the product nor any email or SMS regarding delivery of the product.

My boat rockerz 255f blue has charging issues. It is under warranty

They are doing a big fraud with me already i returned the itme one times and i received the item with same when i returned it foe second time i received the replacement i received different colour without the orginal packaging please take an action for this website

Order no : 1397699
I have ordered boat watch flas from https://www.boat-lifestyle.com/ on 11/02/2022
I have been waiting for the watch on my delivery date it was late and after receiving it was not as per my expectations and their courier partner employee was also very rude and so I am very much tired with all these issues and I am not satisfied with your product and services . When I called thier customer care about rude behaviour and denial to pick up my parcel they told me to mail on ur emai. I have called them several times, emailed them 15 times, tweeted to thier account, Svereal DM's but they only reply that they will not refund they will reship the product in 24 hours every time they say that they will reship the product in 24 hpurs but it is now 2 months till now they have not shipped the product and now they are not giving me refund and also not providing me the product .

please help me .

Wire Damage, one side not respond nd no sound, Sound of airphones are not clear

Hello All,

Following up again with a new ticket id raised as discussed over the call with Ms Preeti.

Raised a new ticket Id: 4834355, suggested by boat customer care and the pickup boy decline to take that product. Stating that this is different product.
Bhai mera bhi concern, but us product ko dekh k pick up boy ne mana kar liya pick up se. But hum customer ka kya jinko open kar k refuse karne ki Authority nahi.

I have ordered a Boat Bluetooth Stone 650 red from Amazon and while using it was encountered with an issues - it was not turning on.
I visited the service center and submitted the product for replacement/repair. With ticket ID: 4745233.

I received the courier and found a non branded product in Boat speaker box. I immediately called the courier boy and inform this but he suggested to reach out to customer care as he can't help. Courier boy number +[protected]

I have emailed all the pics and my concerns to the requested mail id. ([protected]@imaginemarketingindia.com)

I am following up multiple times but had no luck, all the time i am advised to follow a new process.

Please have a look into this issue and provide the product which I have paid for.

Completely bad experience

I am not able to register the complaint through the boAt website as it is saying my mobile number is not verified. i m receiving the OTP but its not showing any box to enter the OTP and hence I m able to proceed. Please fix the technical glitch.

I purchased a boat earphone from boat last year on 20.01.2021 online and faced a quality issue in which one of two ear-ins stopped working. I approached a boat service center with the following details on 02.12.2021 and was denied replacement on ground on unavailable stock.
Later, as asked by him, I agreed to submit the earphones and was promised to receive the same on my provided address within 7 days.

On 03.12.2021, I also received an email from boat mentioning 'service ticket number 4194031' and stating that my earphones will be shipped from their warehouse.

Since then I have mailed boat three times dated 27.12.2021, 09.02.2022 and 14.02.2022 respectively. Also, I have called the service center executive multiple times on the contact number provided by him apart from the boat customer care. But I have received no positive response or intimation from either party.

On 09.02.2021 I was told by their customer service executive Kamlesh that my replacement request is rejected because of incorrect invoice format and I was asked to provide the same. I immediately mailed the invoice to them on their email '[protected]@imaginemarketing.freshdesk.com' and received no response again.

on a call on 14.02.2021 at 11:47 pm, I have been told that the earphones received by them are of different model and the invoice is not on my name.

The earphones were gifted by me to my old mother and she hasn't been able to use them for past many months. Also, as our hometown doesn't have boat service center, my brother had to travel over 200kms and had to suffer loss of his time and travel cost. We have been trying to call him on his contact number and its mentally tiring for a product of rupees 1529.

Even boat customer support hasn't provided a resolution in past 70 days and a lot of our valuable time has gone into requesting for our much deserved replacement and the value of time, loss of pay, travel cost and mental stress have surpassed the product value itself. I request the replacement and a compensation of rupees 5000 from the company against the resolution.

I have mentioned the address of the service center I visited along with contact details provided to me -

Yaqub, Smart Care, G9, 10 Ground Floor, Dharampali Palace, Near Vinayak Hospital, Sector 27, Noida, Uttar Pradesh - 201301 . Phone - +91-[protected].

Also, I have attached all the communication proofs and invoice for your reference

Dear boat service providers
I purchase a boat Basehead 103 blue🔵 after few days it's not working after all i vist your service center near by vinay hospital
More then 4 times but customer service is not supporting every time gives new date like 14, 21 and every time saying that please come monday, very bad 👎 service so please do heedful action to your supporting boat team, [protected]

Airdopes 131 right side is not working gud.

I purchased boat BassHead 100 black earphones from Flipkart on 3/12/2021.They stopped working suddenly.I registered complaint on boat official website, emailed on boat support lifestyle for replacement of my earphones as they are under warranty period many times but didn't get any response .I am facing problem from a long time.Please help me to get my earphones replaced and provide door to door replacement service as there is no service centre nearby.Please reply and resolve m issue as soon as possible.

Thanks & Regards
Riya

Yesterday, My Boat Airdopes 121 were working but in the morning when I tried using them, the RIGHT EARBUD stopped working. I tried resetting but it isn't even blinking. I Tried everything which was in the Manual BUT NOTHING WORKS. Please Get back with a response on how to fix. Lastly, Will the warranty work on this? I have 1 year warranty for the product and bought the product in December 2021.

I have order boat rockerz 255 pro plus. But today I received my box .In the box I got 3 socks and one CD.Give me either my product or my money .
Order id -1581344
I have attached the pic of what I received...