boAt Complaints & Reviews

Sir,
on 12 feb 2022 at around 22:38, I have ordered the build deal or Rs 2999 of marvel headphones and wakanda airdopes the payment was deducted from my paytm but i have not received any confirmation about the order.
Please help

My boat xtend smart watch is not supporting alexa from the date I bought the watch

I purchased Boat Airdopes 281 Pro on 20th Decemeber 2021 from Boat website. Just like every other packages invoice, their invoice ink also got disappeared in no time. Now, when I am trying to use it, the right side of the airdopes are not working at all. On reaching Boat's complaint site, they are repeatedly asking for the invoice, whereas I've already provided the screenshots of payment details and order confirmation. However, Boat didn't provide any e-invoice. Hence, Boat is responding saying not a valid invoice.

Tax Invoice/Bill of Supply/Cash Memo
(Original for Recipient)
*ASSPL-Amazon Seller Services Pvt. Ltd., ARIPL-Amazon Retail India Pvt. Ltd. (only where Amazon Retail India Pvt. Ltd. fulfillment center is co-located)
Customers desirous of availing input GST credit are requested to create a Business account and purchase on Amazon.in/business from Business eligible offers
Please note that this invoice is not a demand for payment
Page 1 of 1
For Appario Retail Private Ltd:
Authorized Signatory
Order Number:[protected] Invoice Number : DEL[protected]
Order Date: 19.01.2019 Invoice Details : HR-DEL[protected]
Invoice Date : 19.01.2019
Sl.
No Description Unit
Price Discount Qty Net
Amount
Tax
Rate
Tax
Type
Tax
Amount
Total
Amount
1 Boat Rockerz 400 On-Ear Bluetooth Headphones
(Carbon Black) | B01J82IYLW ( B01J82IYLW )
HSN:8518
₹1, 270.34 -₹423.73 1 ₹846.61 18% IGST ₹152.39 ₹999.00
TOTAL: ₹152.39 ₹999.00
Amount in Words:
Nine Hundred And Ninety-nine only
Sold By :
Appario Retail Private Ltd
Rect/Killa Nos. 38//8/2 min, 192//22/1, 196//2/1/1, *
37//15/1, 15/2, , Adjacent to Starex School, Village
- Binola, National Highway -8, Tehsil - Manesar
Gurgaon, Haryana, 122413
IN
PAN No: AALCA0171E
GST Registration No: 06AALCA0171E1Z3
Billing Address :
BHANU SINGH
H.NO-208, CONGO-B, OMAXE RIVIERA
RUDRAPUR, UTTARAKHAND, 263153
IN
Shipping Address :
BHANU SINGH
BHANU SINGH
SUBHASH CHANDRA BOSE HOSTEL(GRAPHIC
ERA UNIVERSITY), CLEMENT TOWN POST
OFFICE ROAD LANE NO-11
DEHRADUN, UTTARAKHAND, 248002
INDIA

THIS IS WITH REGARD TO THE BASE CUSHION OR THE PADS OF THE HEADPHONES ARE GETTING TORN ON THEIR OWN AND CAUSING VERY DISCOMFORT AND THE COMAONY IS CHEATING THE CUSTOMERS BY PROVIDING THESE TYPES OF WRONG PRODUCTS AND TOO MADE IN CHINA PRODUCTS.

Just to inform you your service center in ahmedabad is giving very poor service all the staff are unskilled and unprofessional my boat eardope 141 cyder gray colour, was not working there is charging issue when i went to your service station they said come to next week we will replace it and when i went after one week they given me different colour of eardope they said we have only this one and also they argue and said come after 10 days or else we will send it to your home same product, but its almost more than 15 days still i did not receive my product even the service centre people not receive call as well if i will not receive my same product i will take the legal action agenised you guys.

My Airdrops are not working properly mic is not working plus song is stopping in between . please change my Airdrops.

On 10th February, 2022 I made an order for the boAt airdopes 131. The payment was successfully made from google pay and I have the receipts but order was not confirmed by the company. I havenot received th order ID either. Please d the needed to resolve thi problem as soon as possible.

I had purchase boat rockerz 335 smart buds ocean blue colour neckband. After using it for 20/25 times in a duration of 5 months it suddenly stopped working. I have claimed for warranty and submitted it at thane service center actually it is like collection center they don't have any product in stock.
They said company will send ur product at ur address. Then they started sending me concent form regarding product is discontinued and they offered me other option which was inferior and not of my product. So i have returned it and now company had closed my complain and not give my product not my money back... I have call customer care many times and sent mails also but my problem is not solved. It's very much bad service from such a reputed brand. I m totally disappointed and have to suffer for this... It's painful and Hassesment... I request to plz co operate and do the needful.

Want to return my smartwatch under warranty. Service center open only from 11am to 4pm. trying since long to reach customer services providing service after 6 pm. As service center not working on saturday & sunday and working hour is also within office hour Im unable to exchange my product. Only 10 days left then my product will be out of warranty. No1 else i can give my smartwatch since all working and for watch can"t afford taking leave or half day.

On feb 10 2022 i ordered boat airdopes 141 on boat official website..i paid through gpay QR code..my amount is debited..but order is not placed..i didnt get any refund..

I ordered a product in january 5th and cancelled in january6th but i didnt get my refund yet its been 1month i complainted somany times to the costemer service .i am a student its a big amount for me pls give me back my order id is 1347249pls give my refund

Sir i ordered an airdopes model 141 white purity at rupees 1299 but after few minutes the offer comes additional 10% discount so I canceled my ordered then i order again with discount now 1169.1 which is additional 10% discount but money detucted and order not placed please sir help me

I bought boat earphones, i have replaced them twice already and now the third earphones boat rockerz 385 v2 have stopped working.

I have to go to the service center one a month to get the earphones replaced. At this point, the earphones have spent more time being delivered than being used.

These are chinese made, very poor quality earphones. They cost a lot and they don't work after a few days. I want a permanent resolution.

I have purchased Boat Avante soundbar 2000 on Nov 20th 2021from Flipkart. From past 1 week I am facing connectivity issues and power on off issue. This is not we expect from boat. It's just 3 months and I am getting issues with your product.

I have activated my warranty and raised complaint now when I am trying to check status of my complaint it is saying my number is not registered. I have received ticket number of my complaint which is 4817173.

I received job card number [protected] and it is stated that engineer have to visit on 7th Feb from 4 to 7 PM but nobody has visited at my address. I am regularly chasing them and I am not getting any resolution regarding my concern.

I called there customer care on [protected] they have not provide any resolution and the customer executive Miss Manisha she don't know how to talk when I asked her to transfer my call to supervisor she denied.

I really got fed up by contacting them I request you to help me with resolution.

Thanks and Regards
Pankaj

I have purchased this Airdopes around 1 year ago i have exchanged it one time already but again it stopped working.
After 6 month of working it's left earbud Stop working so i requested for a exchange as it has 1 year warranty then again i get a new one but same after 4 months it stopped working again what should i do now it has 1 year warranty but i don't have invoice of my purchase as i have buy it from another account.
Such a poor quality Airdopes

I buy a vertex watch from Flipkart they specifyed the time 7 days for watch battery life but only 2 days watch was work i replace watch 2 time same problem have come i want refund my amount.

On 27th feb 2022 I ordered a boat airdopes 331 on boat official website.
I click the buy now button and payment via Google pay
amount is debited in my account
But the website browser show me( something went wrong)
So my order is not fulfilled. It's cannot go to the next page. I don't have tracking id or order ID .but money is taken in my account . I tried to reach the support section on boat website but every day they send ticket for waiting list to speak on customer care but I never get any calls from boat company still . So my money is threatening by boat official website he never contact me properly.

There was a battery problem in my Boat Airdopes 402 which are under warranty and are 6 months old. I registered the warranty complaint on boats official website and the pick up has been done on 23rd December by Boats courier partner and it has reached boat on 29th December. When i looked at the warranty tracking it said the product has been delivered and it would take 2 days to inward the product. After a few days it changed to the courier partner has canceled the pick up twice. I contacted the customer care and they told me to send a mail to the company and i did so but i dint receive any response from then after doing so twice. Then the status changed to the "The ticket has been closed as there was no response from your end". I kept contacting the customer service but there was no response and sent multiple mails to them and still i dint receive any responce from boat.
my product is with them and how can they close the ticket i dont understand. My ticket id is 4300463.

I have ordered airdopes 131 yesterday and now i don't want them as someone else gifted me the same so please cancel my order id:-1560294

I have submitted product to service center for replacement on 2nd oct 2021. but replacement of boat rockers 335 not received yet.
service ticket number is 3787597