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Updated: Jun 10, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 73

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P
Peterkiruba
Jan 2, 2022
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On 1st jan 2022 around 8.30 pm ordered boat watch xtend charcoal black. Money deducted bit order not placed .The payment was done through SBI net banking The screenshot showing the amount deducted message from my account to IMAGINE Ref. IGAMSSTEC5 is herewith attached to this complaint
boAt customer support has been notified about the posted complaint.
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    K
    Kuldeep Singh Indoliya
    from Indore, Madhya Pradesh
    Jan 1, 2022
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    Address: Indore

    I was having issue with my boat airdopes 281 so filed an complaint for replacement as it was in warranty period and the product is picked up by delivery boy on 09/11/2021 and after picked up a message came to me that the invoice which i have shared was invalid. So i have mailed it many times. But then it's almost 50 days of my product was dispatched and i don't have any information regarding it. Many times i also reach out to the customer service but they used to waste time nothing else . My ticket no. is 3949066. I need a solution of this ASAP. For further information please contact me.
    Thankyou.
    boAt customer support has been notified about the posted complaint.
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      S
      Shruthi Kalla
      Jan 1, 2022
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      Address: 4-938/A, MARTHANDA NAGAR, near tvs show room, new hafeezpet, miyapur 500049 hyderabad

      I requested for the warrenty claim of baot airdopes 138 black and my boat airdopes were also been taken by the delivery boy, but I have been delivered with a boat bassheads 228 black. So I request you to replace the product with correct one as soon as possible...
      boAt customer support has been notified about the posted complaint.
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        S
        suriakumar sampathkumar
        Jan 1, 2022
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        Resolved

        Website: www.boat-lifestyle.com

        I ordered boat bluetooth headset directly from boAt website on 27th Nov and paid Rs.999 through online. My product is not even shipped. Inspite of sending several emails and reminders, I am not getting any response. There is no customer service. We can only send email for concerns. I am worried my money is lost. Don't know why boAt is doing like this.
        Jan 1, 2022
        Complaint marked as Resolved 
        https://www.consumercomplaints.in/my-complaints-resolve/3085442/#\\ I contacted customer care and they apologized and promised to ship the order
        boAt customer support has been notified about the posted complaint.
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          R
          Rohit Nikhar
          Jan 1, 2022
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          I have purchase my boat 235 v2 wireless head phones on date 22/01/2021 which in a warranty period, i want to replace my wireless headphone as early as possible
          rohit nikhar [protected]
          boAt customer support has been notified about the posted complaint.
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            J
            Jayaraj Selvaraj
            from Srirangapatna, Karnataka
            Dec 31, 2021
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            Address: MMG VB CITY RESIDENTIAL LAYOUT Belagola post Srirangapatna

            Complaint ticket no 3955699

            Against my warranty claim for Boat 100 wireless bluetooth earphone, I have received an empty box on 18.11.21.

            Regarding this several mails wrote to the customer care team and several calls also made.

            But till date my product is not replaced and there is no acknowledgement for my complaint also
            Everytime when I call to CC team, they are asking me to wait for another 3days, 10days etc...
            Nowadays not attending my calls also.
            boAt customer support has been notified about the posted complaint.
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              J
              Jyotirammm
              from Kolkata, West Bengal
              Dec 31, 2021
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              I ordered an earphone bassheads 242 on 30 December 2021 and done a pre payment through Google pay but after that I didn't got any notification by their side but it was showing that the amount has been debited from my account. I'm not willing to get any order details. I want to get my order but boat company is not responding even after complaining about it. Please help.
              boAt customer support has been notified about the posted complaint.
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              So they wr not giving CASH ON DELIVERY... they take money I. after no any response... big cheated online boat
              Reply
              So they wr not giving CASH ON DELIVERY... they take money I. after no any response... big cheated online boat
              Reply
              I ordered an earphone bassheads 242 on 30 December 2021 and done a pre payment through Google pay but after that I didn't got any notification by their side but it was showing that the amount has been debited from my account. I'm not willing to get any order details. I want to get my order but boat company is not responding even after complaining about it. Please help.
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                G
                Goodo
                Dec 30, 2021
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                Address: New Delhi
                Website: boatlifestyle.com

                I have ordered one boat speaker stone 200 day before yesterday and I have already paid for that also an amount of Rs.849.00 from your official site of boat lifestyle.com but till now I have not get any confirmation message regarding tracking ID/AWB no.Here I m attaching my transaction details and the gadget which I ordered. Either send the confirmation message regarding the order or refund my money.Attachment below, the price of the speaker has been raised and out of stock now but I have ordered it when price was Rs.999.00 by applying one coupon of Rs.150.00
                The above lines are for your kind information and necessary action.
                boAt customer support has been notified about the posted complaint.
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                  M
                  Moin MD1
                  Dec 30, 2021
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                  Hi,

                  I have purchased Boat Stone 1200 Black from Amazon on Sept 24 2021. I have hardly used it. I have taken out today Dec 30 2021 to use it and tried to charge but to my surprise, it is not charging.
                  I tried reaching customer service numbers several times, no one anwers it.
                  Also their website gives false information about raising a complaint.
                  https://support.boat-lifestyle.com/
                  We cannot raise a ticket/complain from above site, it simply redirects to service center. No one is answering the phone.
                  I'm in hyderabad and service center is 35 kms far away.

                  This is highly ridiculous, very bad experience. Please help me resolve my issue, thank you.
                  I have attached the invoice copy.
                  boAt customer support has been notified about the posted complaint.
                  Dec 30, 2021
                  Updated by Moin MD1                   Invoice attaced

                  Dec 30, 2021
                  Updated by Moin MD1                   Boat Team, reach me on Seven 84224 Seven 185 for resolving issue
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                    K
                    kalpeshshah05
                    from Vadodara, Gujarat
                    Dec 30, 2021
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                    Against my previous warranty repair claim ticket 4335854, Boat had provided defective replacement product. I provided photo of this damaged product to boat but they didn't respond. After that I generated new repair ticket no. 4427007 within warranty period but surprisingly boat replied in email that warranty is expired!!
                    boAt customer support has been notified about the posted complaint.
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                    I claim my warranty product of boat Airdopes 138 to boat which was not working properly due to lack of charging in one side problem product was inspected by boat but they claim that we can not solve your problem due to physical damage but as far as I know product had no any physical damage or defect and they rejected my product replacement or repair i just want my money back or do my product replace
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                      I
                      iamram.07
                      from Jamnagar, Gujarat
                      Dec 30, 2021
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                      My order is not delivered after 15 das why?
                      boAt customer support has been notified about the posted complaint.
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                        S
                        Sanjeev KumarYadav
                        from Gorakhpur, Uttar Pradesh
                        Dec 30, 2021
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                        Address: Zahid all building H-21 near Vishal shamiana house shahpur road medical road Gorakhpur 273006

                        I have purchased a boat Airbuds 121 Black . It's not working properly one Air buds not working second have received a voice not connected to the voice call . Not charging and it's rec with out level of boat .
                        boAt customer support has been notified about the posted complaint.
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                          A
                          ag2289761
                          Dec 29, 2021
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                          I have purchased a product from boat which is not according to description and suitable for me. so i want the refund of that product.
                          Thankyou

                          [protected]@gmail.com
                          boAt customer support has been notified about the posted complaint.
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                            M
                            MANOJ PARAB
                            Dec 29, 2021
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                            Address: Manoj Parab,super cassettes industries pvt.ltd,T-series business park,B-32,andheri west.400053

                            Boat Rockerz 385v2 active black was not working, Do not connect in mobile
                            boAt customer support has been notified about the posted complaint.
                            Dec 29, 2021
                            Updated by MANOJ PARAB                             boat rockerz 385 active black, not working, not connect to mobile

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                              J
                              Jasif Ganie
                              Dec 29, 2021
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                              Address: Anantag

                              BoAt didn't refund my money after order cancellation by boAt itself.
                              I am waiting for my refund now as the order was placed on 22 Dec 2021.
                              Email: [protected]@gmail.com
                              boAt customer support has been notified about the posted complaint.
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                                S
                                Sridharsakash
                                from Chennai, Tamil Nadu
                                Dec 29, 2021
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                                Address: No.394 1st main road eswaran nagar redhills chennai-600052

                                My ticket number is 4044232
                                Iam claimed warranty for my boat wired headphone in Nov 18 and was picked up by 19nov still I didn't get my headphone back but it shows delivered in tracking page please solve my problem ASPA
                                boAt customer support has been notified about the posted complaint.
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                                  A
                                  Adv Akhil Narayanan
                                  Dec 28, 2021
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                                  Address: Kerala

                                  Mike and speaker is not working. Already two times complaint occured. And i replace it. But agan the same complaint after replace old one
                                  boAt customer support has been notified about the posted complaint.
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                                    R
                                    Rohith kumar12345
                                    from Vikarabad, Andhra Pradesh
                                    Dec 28, 2021
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                                    Address: Near Buststand,Alibagh,vikarabad

                                    My order address is filled wrong and order had been dispatched already and money status is also paid so, how can i change my wrong address to correct address
                                    boAt customer support has been notified about the posted complaint.
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                                      P
                                      Pareshsancheti
                                      from KOPARGAON, Maharashtra
                                      Dec 28, 2021
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                                      Address: M PHULE MARG BANK ROAD KOPARGAON 423601

                                      On 23 th December 2021 around 3.28PM, i have purchased boAt mercury smartwatch from the boAt official website but haven't received any order ID or order confirmation message etc. My UPI Transaction ID is[T2112231527015499770503] and my transaction amount was Rs 1999.00 done through Phone Pay app. The screenshot showing the payment receipt is herewith attached to this complaint.

                                      MY MOBILE NUMBER:- [protected]
                                      NAME :- PARESH PARAS SANCHETI
                                      MAIL ID :- [protected]@gmail.com
                                      boAt customer support has been notified about the posted complaint.
                                      Dec 29, 2021
                                      Updated by Pareshsancheti                                       On 23 th December 2021 around 3.28PM, i have purchased boAt mercury smartwatch from the boAt official website but haven't received any order ID or order confirmation message etc. My UPI Transaction ID is[T2112231527015499770503] and my transaction amount was Rs 1999.00 done through Phone Pay app. The screenshot showing the payment receipt is herewith attached to this complaint.

                                      MY MOBILE NUMBER:- [protected]
                                      NAME :- PARESH PARAS SANCHETI
                                      MAIL ID :- [protected]@gmail.com

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                                        J
                                        Jasif Ganie
                                        Dec 28, 2021
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                                        Address: Anantnag
                                        Website: boat-lifestyle.com

                                        Since i ordered boat Rockerz 260 on 22dec 2021, but still is pending with no tracking record. I have paid for the product online . I am not receiving any update of my product till today 28 Dec 2021.
                                        Order ID:1257028
                                        boAt customer support has been notified about the posted complaint.
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