boAt Complaints & Reviews

I purchased Boat earpods but one earpod is not working

I have purchased boat Rockerz 338 from Cell world Serial number[protected] but getting too much time to replace it.
my mobile number registered is [protected].
Let me know how to resolve my issue

I found error while using the rockerz 338, i raise a complain for the same on 25oct with request no 3837511 and the same earsphone has been delivered by end by 2nd nov. But I received the mailed that the same product is discontinued on 27 nov and offer exchange with some other product. Which were declined by me. And want some other solution like refund or exchange with other option. But the company didn't response on the same .
It's abouts 2 month I am without my earsphone and I didn't get any response from the company.

I am very dissapointed with the service level why should I get happen. Out of 12 months warranty the company already have my earsphone for 2 mnth and after that I don't get any response.

Kindly Handel this on urgent basis and please provide the refund process or provide my replacement for the product.

Got delivery of the product on 4 Dec 21 and airdopes are not connecting properly, when tried to replace it, then i came to know that my order ID is invalid (7digits) and it requires 5 or 6 digit order ID to download my invoice.. until i don't get my invoice attached to the complaint it won't be able to register the complaint

On 18th December 2021 around 6:00PM, i have purchased boAt bassheads 225 from the boAt official website but haven't recieved any order ID or order confirmation message etc. My UPI refrence number is[protected] and my transaction amount was Rs 439.20 done through GPay app. The screenshot showing the payment reciept is herewith attached to this complaint....

There's a glitch in the earpieces and a lot of disturbance in mic

The boat earphones bought today its sound quality and wire quality is not so good...plz exchange this product as soon as possible.

I bought boat stone grenade speaker 10 days ago...now speaker is not charging...it got automatic dishcharge . I charge with many chargers but same problem appears . Please replace this product or solve this issue....

I have put airdopes 621 for exchange and it's still not complete it reverse packup generated and 20 days gone I putted for exchange buying date was
25/11/2021/and I put it for exchange on after two days and it still not happen nothing I called 8 to 10 times to customers care only give time 2days 4days again and again only giving time but problem not solving

I haven't still got any order id from boat
And My payment transaction has been successfully completed.

I had a problem with my boat airdopes 281 for which I raised a request, and as a replacement I got airpdopes 441 which as a product does not fit in my ears and i didn't wanted it even
I wanted boat airdopes 281 only

And now I'm struggling with airdopes 441

Kindly replace and give me airdopes 281 or similar model not a a very different model

I have placed a prepaid order from BoAt lifestyle official website on 27th Oct and estimated delivery date was 12th Nov which was further delayed to 14th Nov and it's been more than a month and I haven't received the order neither I got any update on the same.

Customer service people are very unhelpful as even after complaining couple of times I got no resolution on the same. Neither I got my refund.

My order got shipped via Ecom express and I even went to the delivery center thrice to get the order because of the delay, but they responded that my item's tag was misplaced and they can't find my item to hand me over.

I talked to the BoAt customer care a couple of times and every time I talked to them and explained all the issues, I got told within 2-3 days my order will be delivered but I never got any update on the same. Not even a single mail to enlighten me on the issue.

Order DETAILS:
Order id: #976388
Ecom Express Tracking id: [protected]

Objective of the complaint:
To get my refund as soon as possible.

I ordered a boat stone 350 and made payment successful through Amazon pay but didn't get the order id and it is showing no order made

I have purchased bot stone grenade speaker in February but the power button not working so we replaced it one time and again we are facing same problem, so please change this model to a higher model and take the remaining amount

I had booked boAt Watch vertex black on 02 November, and it was supposed to be delivered on 7th November 2021. But the product was cancelled due to accident iam in hospital .And after 2 days the return of product started and finally after 5 days it was returned back to boAt and the order was accepted also. But even after the return was accepted, I didn't get my refund. So now I want to clearly know when and how will I get my refund. If I don't get refund, I'll file a case against the boAt company for a online fraud, as I am not only victim, I've read so many reviews talking about the same issue. So I expect that boAt would consider my complaint seriously, else the end result would not be good.

My product order ID : 1005651

boAt I seriously need my money back. Else you're going to lose your customers. Please provide a proper customer service to your customers.

I have raised a ticket[protected] for my boat rockerz 335 on November-29, then it has been picked up and send to your warehouse for testing after that there nothing was updated in the website then on Dec-10 i contacted your customer service they said that the same product is not available so we will offer you some other as a replacement and within 72hrs you will get a message regarding this., But till now nothing came. What should I suppose to do?

I ordered three boat item
1. Charging cable
2. Boat earpodes
3. Boat earphone
But today i recieved only two item as data cable and earphones
Not received my boat earpodes

Order id - 1123890
Mobile number- [protected]
Name - Rohit kuo

Please resolve my concern asap

Further i attached screenshot of my order
Still it passed 18 days

My right side ear buds are not working... Light is blinking but cant hear sound..
Right side is working fine.. Kindly help

Bought boat rockerz 335 and it stopped working in a month. product has registered with complaint no 3875925. it was picked up on Nov 2 and till date yet to get an replacement. Not sure why they are spending 1.5 months to send a replacement, worst service ever. not at all responding to emails.

Hi,
This is Mutthuraj here, I have ordered Boat blutooth boAt Rockerz 375 Black, BOAT Rockerz 450 Pro with reference order id #1111137 and received this order while using founded both parts were default, so replacement of both the Bluetooth s . So now I didn't not received the both return Blue tooth and even the delivery people not contacted me and not received any updated from the Boat team . If it is not possible to replace the Bluetooth s kindly re embusement the money to My account as soon as possible.

For reference kindly note the below mentioned track id number
[protected], [protected]