boAt Complaints & Reviews

On 27th feb 2022 I ordered a boat airdopes 331 on boat official website.
I click the buy now button and payment via Google pay
amount is debited in my account
But the website browser show me( something went wrong)
So my order is not fulfilled. It's cannot go to the next page. I don't have tracking id or order ID .but money is taken in my account . I tried to reach the support section on boat website but every day they send ticket for waiting list to speak on customer care but I never get any calls from boat company still . So my money is threatening by boat official website he never contact me properly.

There was a battery problem in my Boat Airdopes 402 which are under warranty and are 6 months old. I registered the warranty complaint on boats official website and the pick up has been done on 23rd December by Boats courier partner and it has reached boat on 29th December. When i looked at the warranty tracking it said the product has been delivered and it would take 2 days to inward the product. After a few days it changed to the courier partner has canceled the pick up twice. I contacted the customer care and they told me to send a mail to the company and i did so but i dint receive any response from then after doing so twice. Then the status changed to the "The ticket has been closed as there was no response from your end". I kept contacting the customer service but there was no response and sent multiple mails to them and still i dint receive any responce from boat.
my product is with them and how can they close the ticket i dont understand. My ticket id is 4300463.

I have ordered airdopes 131 yesterday and now i don't want them as someone else gifted me the same so please cancel my order id:-1560294

I have submitted product to service center for replacement on 2nd oct 2021. but replacement of boat rockers 335 not received yet.
service ticket number is 3787597

I bought boat 441 year back, but the mic is not working, not able to use for calls, just listing to songs.

I have purchased bluetooth headset of boat in the last month of November. But it is not working while its warranty in one year, please advise.

Back side sensor light not working

My order id is - 1206441

Hi,

I placed an order on boAt website on 16th December 2021 and was eagerly waiting for shipment, As 7 days passed I did not received any update on my order i called the boAt customer care and had a word with Karan(CSE), he said to wail for 48 hours and I will receive update to my order

After 48 hours i called back again for any delivery update then i was assured by Saurabh that i will again receive update with in 48 hours

When I did not received any update in 48 hours again I called back and spoke with Rupashree and then she said that the order was out of stock, so I requested for refund and she asked that I will be updated in 48 hours again

And again I did not received any update related to my refund request against my order so I called back again and again and spoke with Manisha, Sunita, Pooja and Anita in the intervals of 3-4 days they all assured me that I will receive my refund with 3-5 business working days.

But the my refund is not initiated and the boAt website does have any option to cancel my order from my end so I cannot cancel the order from my end as well

The company has my payment of Rs 2249 from past 1.5 months and are not refunding the amount

Any help from your side would be appreciated

Thanks and Regards
Taha Rampurawala

The charging case broke and the right airdopes is not getting switched on or charged or connected to Bluetooth device. Not able to do factory reset either.

My order I'd 1498886i placed the order on 26 Jan 2022 it's been 7 days and I didn't receive my product still. I have made a purchase from their official website. They've only responded to me once that my product has left warehouse and it'll dispatch it 24- 48 hrs but the track details are showing otherwise.
Now they are not responding to me what should I do? I need my money back or the order I have placed. It's the boat head 242.

Worst customer service ever
I ordered a airdopes and bluetooth headset (order id #1217731) and i forgot to mention a gift voucher so i cancelled . It says your refund will be credit in your account with in 7 working days .
Today ill waited 2 months still i don't get my refund till now . I have sent an email but no response.
I need my money back

I have ordered my airpods from boat on 21st jan. I got message that it will be delivered on 28th Jan. Then on 28th i got the message that it is delivered. But i didn't get the delivery till now. What is happening. I want to know what happened to my purchase. I have already paid using net banking. What do you think. Let me know as soon as possible about it.

I ordered boat stone 650 from official boat site a week ago and cancelled the order same day but refund is not credited to my account till today.
Order ID 1484838

I have placed a order for boat wired headbass 225 headset and used magicPin points given in the boat portal and paid using phonepe my money 422 rs got debited but order not placed.
Paid to twidpay.[protected]@hdfcbank
Collect id HDF6D6770B9FA414CBF83A86E5D4A1A8673
I wanty money back or headset for my money do help me

Head set for purchased in Amazon in october month and we had issues with the blue tooth and we approached the customer care and registered a complaint on 10th November 2021 and boat arranged to pick the head set from us through blue dart courier on 11th November 2021. After that we did not get any response from them. We tried to contact the customer care on 13th January 2021 and they said your issue will be resolved in 48 hours, but no response after the same. My problem ticket number is 3971430
Request your support on the same.

I registered a complaint almost 4 months back to claim a warranty over 701 airdopes. Its one side wasn't working. Almost after 2 months they told it was not available and sent airdopes 711 and after denying they told me that they'll refund the money and i didn't got any response in that too and now their 711 airdopes is not functioning as well. And when i called to service centre they are nkt giving me any information regarding anything. They aren't aware of what should they tell to thier clients. All this is giving me so hard time now. Kindly consider my problem and give me the solution. Take some strict action towards it!

I ordered it on 14 th November, They didn't even deliver my product and themselves started return.Now they haven't even returned my money after 2 months.Please help me with my problem

My ticket no.4712883 is delivered successfully but it is not working .please send another product quickly

I bought a boat bluetooth speaker stone 350 on last[protected].Now iam facing a problem with the button. To claim warranty they are asking for an invoice so when i try to download the invoice they are telling me that your order ID is incorrect. Actually my Order ID is 1359450. And invoice no is INS182370. Without invoice i can't claim warranty. I think you will fix my problem. Thank you.

I have purchased boAt rockerz 255 sports in ear bluetooth neckband with mic, on 20 jan, 2021, from amazon. i have used it for only 2-3 months, not so regularly. one of the earphone is damaged, its not working. i request you to repair it as soon as possible.