boAt Complaints & Reviews

I ordered smartwatch from boat official website but it takes longer time to deliver so i cancelled my order but not get refund as yet order id: 1322667

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Address: Hingne Khurd, Sinhagad Road

I ordered boat ear pods on 31st and the order transaction was completed successfully and debited of rs.1299 from my side but now the boat transaction page is showing error and no updates on orders.
And refund.

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D

Deepak Ajith

from Ramanathapuram, Tamil Nadu

Jan 5, 2022

I have ordered boat airdropes 441 wirless earbuds in boat website.using mobile number on jan 4 2022 And paid the Rs.1619.10 through gpay the transaction was successful debited the amount ( added screenshot of gpay transaction) But still next process is not yet confirmed still it was asking to pay the amount .

Money deducted but no order confirmation and no refund yet - Comment #3940312 - Image #0

Money deducted but no order confirmation and no refund yet - Comment #3940312 - Image #1

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My product is delivered by boat and it is received by your team but even after 4days I couldn’t receive my product on time.so much delay kindly make it fast and as soon as delivery it soon.

My way bill no. [protected]

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063

My self lokesh, raise an two request against boat rocker 255 black colour, my ticket id is 4421932 and 4421844, my product is inwarded on 30 december and testing phase is over yet they are not delivered my order, please delivere my product asap,

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My airdopes have been picked up by the xpressbee parcel services on 28of the July. What's the status of my complaint?. It's been more then 15 days as mentioned by boat about the time duration for replacement. I have contacted the boat customer care number almost around 10 times. And i have the screenshot of the acknowledgement for the transit with the consignment number shared with me by xpressbee to 3 different mail IDs shared by boat customer care executive for 5 times. From last month I'm getting false promises that my issue is been escalated to the higher official and my product will be picked up with 72 hours, 48 hours so on. But till now I didn't any notification regarding that and my product isn't delivered to me. It's almost 5 months got over!

+3 photos

Jan 25, 2022

Complaint marked as Resolved

The issue is not solved yet!. It shows the issue is been resolved!. How is it possible?

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Tripti attri

Feb 28, 2022

Boat's after sales services are really worst. Queries are not resolved within time and takes around more than 2 weeks to respond.
It's my last product I have purchased of Boat.
I have contacted them. And everytime they promise to resolve the complain
And even after more than 15 days they are saying it will take around 7 to 10 days to deliver the product.

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Right side of earphone is not working and it is only 10 months from the purchasing so I want repair of the earphone.. please respond with a solution.

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Hi my Bluetooth headphones have been snapped and broken at the extending part the wire has not been damaged and i can hear through both the speakers but i can't put the headphone on as it is broken i still have 5 months of warranty can i get a repairment or replacement

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India 400063

Website: www.boat-lifestyle.com

I'he ordered boat wired headsets on boat life style website on dec 2 but because of some problem I want to cancel my order but i am not unable to do it from my logged account (From where i'he purchased the order - boat lifestyle).in the cancel option area it is showing not delivered (Only text), maybe because of that i am not able to cancel the order. Please resolve this issue asap and cancel my order my order id #1319294
Thanks in advance...

+1 photos

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Address: Thane

Hi Team,

Ticket number 4339410

The above ticket raise on 18 dec still reponse Received from customer service team

They not answering the call and mails

Very bad experience received from customer service team, if we not received revert in next 2 two working days we raised complaints to higher authorities

Thanks
Aniket

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Address: Kuldeep nagar chapra saran

One side ear bud not working

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Website: Www.boat-lifestyle.com

I ordered boat blitz 2000 speaker on 13 Nov 2021 and delivered by the same on 21 Nov 2021.but this product is received damaged. I file a complaint for replacement on 23 Nov 2021. Ticket ID 309179.still product is not picked up yet.

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Rajendra Jajra

Jan 23, 2022

It is not picked up yet

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On 1st jan 2022 around 8.30 pm ordered boat watch xtend charcoal black. Money deducted bit order not placed .The payment was done through SBI net banking The screenshot showing the amount deducted message from my account to IMAGINE Ref. IGAMSSTEC5 is herewith attached to this complaint

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Address: Indore

I was having issue with my boat airdopes 281 so filed an complaint for replacement as it was in warranty period and the product is picked up by delivery boy on 09/11/2021 and after picked up a message came to me that the invoice which i have shared was invalid. So i have mailed it many times. But then it's almost 50 days of my product was dispatched and i don't have any information regarding it. Many times i also reach out to the customer service but they used to waste time nothing else . My ticket no. is 3949066. I need a solution of this ASAP. For further information please contact me.
Thankyou.

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Address: 4-938/A, MARTHANDA NAGAR, near tvs show room, new hafeezpet, miyapur 500049 hyderabad

I requested for the warrenty claim of baot airdopes 138 black and my boat airdopes were also been taken by the delivery boy, but I have been delivered with a boat bassheads 228 black. So I request you to replace the product with correct one as soon as possible...

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Website: www.boat-lifestyle.com

I ordered boat bluetooth headset directly from boAt website on 27th Nov and paid Rs.999 through online. My product is not even shipped. Inspite of sending several emails and reminders, I am not getting any response. There is no customer service. We can only send email for concerns. I am worried my money is lost. Don't know why boAt is doing like this.

+1 photos

Jan 1, 2022

Complaint marked as Resolved

https://www.consumercomplaints.in/my-complaints-resolve/3085442/#\\ I contacted customer care and they apologized and promised to ship the order

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I have purchase my boat 235 v2 wireless head phones on date 22/01/2021 which in a warranty period, i want to replace my wireless headphone as early as possible
rohit nikhar [protected]

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Address: MMG VB CITY RESIDENTIAL LAYOUT Belagola post Srirangapatna

Complaint ticket no 3955699

Against my warranty claim for Boat 100 wireless bluetooth earphone, I have received an empty box on 18.11.21.

Regarding this several mails wrote to the customer care team and several calls also made.

But till date my product is not replaced and there is no acknowledgement for my complaint also
Everytime when I call to CC team, they are asking me to wait for another 3days, 10days etc...
Nowadays not attending my calls also.

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I ordered an earphone bassheads 242 on 30 December 2021 and done a pre payment through Google pay but after that I didn't got any notification by their side but it was showing that the amount has been debited from my account. I'm not willing to get any order details. I want to get my order but boat company is not responding even after complaining about it. Please help.

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A

Akashata Nayer

Dec 31, 2021

So they wr not giving CASH ON DELIVERY... they take money I. after no any response... big cheated online boat

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A

Akashata Nayer

Dec 31, 2021

So they wr not giving CASH ON DELIVERY... they take money I. after no any response... big cheated online boat

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J

Jyotirammm

from Kolkata, West Bengal

Dec 31, 2021

I ordered an earphone bassheads 242 on 30 December 2021 and done a pre payment through Google pay but after that I didn't got any notification by their side but it was showing that the amount has been debited from my account. I'm not willing to get any order details. I want to get my order but boat company is not responding even after complaining about it. Please help.

I'm complaining about the notification and they didn't give me even after doing the pre payment - Comment #3938828 - Image #0

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Address: New Delhi

Website: boatlifestyle.com

I have ordered one boat speaker stone 200 day before yesterday and I have already paid for that also an amount of Rs.849.00 from your official site of boat lifestyle.com but till now I have not get any confirmation message regarding tracking ID/AWB no.Here I m attaching my transaction details and the gadget which I ordered. Either send the confirmation message regarding the order or refund my money.Attachment below, the price of the speaker has been raised and out of stock now but I have ordered it when price was Rs.999.00 by applying one coupon of Rs.150.00
The above lines are for your kind information and necessary action.

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Hi,

I have purchased Boat Stone 1200 Black from Amazon on Sept 24 2021. I have hardly used it. I have taken out today Dec 30 2021 to use it and tried to charge but to my surprise, it is not charging.
I tried reaching customer service numbers several times, no one anwers it.
Also their website gives false information about raising a complaint.
https://support.boat-lifestyle.com/
We cannot raise a ticket/complain from above site, it simply redirects to service center. No one is answering the phone.
I'm in hyderabad and service center is 35 kms far away.

This is highly ridiculous, very bad experience. Please help me resolve my issue, thank you.
I have attached the invoice copy.

boAt customer support has been notified about the posted complaint.

Dec 30, 2021

Updated by Moin MD1 Invoice attaced

Dec 30, 2021

Updated by Moin MD1 Boat Team, reach me on Seven 84224 Seven 185 for resolving issue

boAt Complaints & Reviews

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boAt reviews & complaints page 69

I cancelled my order but not get refund

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Money deducted but no order confirmation and no refund yet

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My product delivery is so delayed

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Not delivered my product boat 255

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Delayed replacement of Airdope 131 black

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Earphone repairs

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Snapped Bluetooth headphones

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Can not cancel my order

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Batter issue in party pal speaker

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Boat ear buds one side not working

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Product is not picked up

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Money ID deducted but order not placed

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Boat Airdopes replacement

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I am complaining about the delivery of wrong product instead of delivering boat airdopes 138 black

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Product packed but not shipped for more than 30 days

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Boat 235 v2 wireless headphone mic not working

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Empty box received against my warranty claim ticket no 3955699

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I'm complaining about the notification and they didn't give me even after doing the pre payment

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Ordered and amount deducted but not received any confirmation messages

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Boat Stone 1200 Black. Stopped charging within 3 months. Hardly used it

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