boAt Complaints & Reviews

Boat delayed my order it has been so many days still my order is not shipped the customer service is also poor

I ordered boat rockers 335 from Flipkart app. After 4-5 months my handset battery performance goes down and I claim my warranty. They took my product and mail me they discontinued boat rockerz 335 so they offer me boat rockerz 330 but I don't want that product this product is down graded, this product not have qualcomm processor and not have aptx noise cancellation. So mailed I them instead of boat rockerz 330 they can offer me boat rockerz 330 pro which have same features like boat rockerz 335 but didn't reply me. And their coustomer support is very bad we can't even talk to them just wait for their mail. I want my product back with a new situation or weather 330 pro. I don't accept boat rockerz 330. I paid for boat rockerz 335. I want 335 or 330 pro. Please I request you to send my product back.

Dear Sir,

I have sent my product to Boat on 2nd October 2021. My product was in warranty and had a issue of One side speaker not working. As per customer care of boat, my product must be reach to me in 10 days but till date I did not received it. I contact to boat customer care many times but every time they just said that they have not my request and my product will reach me in 10 days but still its not. My Service Ticket Number is 3602683. Please resolve it.

Hi,
I had placed a request to change my boat stone grenade bluetooth speaker set as it was not working properly and the sound quality was also reduced. Therefore they picked it up from my address along with all the accessories such as box, all the cables, warranty cards etc. However they delivered only the speaker in a plastic cover and did not return other articles. Don't know what's wrong with boat as they are so careless towards their customers. Hoping a positive response and remaining articles delivery at the earliest.

20/12/21
My name is keshav I order a headphones on boat official site but my product is not ordered . And money deducted from my account.product name boat rocckerz 260 . Amont is 899 and discount ia 10% my dedication is 800.9

I'm complaining about my product boat rockerz 550. Its cable wire not working. And it is under warranty. I call many times near service center but they not received a single call of mine. So i'm frustrated from this! Plz help me as soon as possible. I want to change my cable wire which was came with my bluetooth headphone.

I purchase this 385 v2 black on Oct 3rd 2021 and I facing issue with product 2 times still issue is not resolve and this model failure model I replaced 2 times they r not replacing product simply they r repairing product and returning to customers again customers r facing problems so I m also facing same issue so need refund or I need other model which is d best model after replacement product it ill work 2 days after that it ill not work

I purchased Boat earpods but one earpod is not working

I have purchased boat Rockerz 338 from Cell world Serial number[protected] but getting too much time to replace it.
my mobile number registered is [protected].
Let me know how to resolve my issue

I found error while using the rockerz 338, i raise a complain for the same on 25oct with request no 3837511 and the same earsphone has been delivered by end by 2nd nov. But I received the mailed that the same product is discontinued on 27 nov and offer exchange with some other product. Which were declined by me. And want some other solution like refund or exchange with other option. But the company didn't response on the same .
It's abouts 2 month I am without my earsphone and I didn't get any response from the company.

I am very dissapointed with the service level why should I get happen. Out of 12 months warranty the company already have my earsphone for 2 mnth and after that I don't get any response.

Kindly Handel this on urgent basis and please provide the refund process or provide my replacement for the product.

Got delivery of the product on 4 Dec 21 and airdopes are not connecting properly, when tried to replace it, then i came to know that my order ID is invalid (7digits) and it requires 5 or 6 digit order ID to download my invoice.. until i don't get my invoice attached to the complaint it won't be able to register the complaint

On 18th December 2021 around 6:00PM, i have purchased boAt bassheads 225 from the boAt official website but haven't recieved any order ID or order confirmation message etc. My UPI refrence number is[protected] and my transaction amount was Rs 439.20 done through GPay app. The screenshot showing the payment reciept is herewith attached to this complaint....

There's a glitch in the earpieces and a lot of disturbance in mic

The boat earphones bought today its sound quality and wire quality is not so good...plz exchange this product as soon as possible.

I bought boat stone grenade speaker 10 days ago...now speaker is not charging...it got automatic dishcharge . I charge with many chargers but same problem appears . Please replace this product or solve this issue....

I have put airdopes 621 for exchange and it's still not complete it reverse packup generated and 20 days gone I putted for exchange buying date was
25/11/2021/and I put it for exchange on after two days and it still not happen nothing I called 8 to 10 times to customers care only give time 2days 4days again and again only giving time but problem not solving

I haven't still got any order id from boat
And My payment transaction has been successfully completed.

I had a problem with my boat airdopes 281 for which I raised a request, and as a replacement I got airpdopes 441 which as a product does not fit in my ears and i didn't wanted it even
I wanted boat airdopes 281 only

And now I'm struggling with airdopes 441

Kindly replace and give me airdopes 281 or similar model not a a very different model

I have placed a prepaid order from BoAt lifestyle official website on 27th Oct and estimated delivery date was 12th Nov which was further delayed to 14th Nov and it's been more than a month and I haven't received the order neither I got any update on the same.

Customer service people are very unhelpful as even after complaining couple of times I got no resolution on the same. Neither I got my refund.

My order got shipped via Ecom express and I even went to the delivery center thrice to get the order because of the delay, but they responded that my item's tag was misplaced and they can't find my item to hand me over.

I talked to the BoAt customer care a couple of times and every time I talked to them and explained all the issues, I got told within 2-3 days my order will be delivered but I never got any update on the same. Not even a single mail to enlighten me on the issue.

Order DETAILS:
Order id: #976388
Ecom Express Tracking id: [protected]

Objective of the complaint:
To get my refund as soon as possible.

I ordered a boat stone 350 and made payment successful through Amazon pay but didn't get the order id and it is showing no order made