boAt Complaints & Reviews

Hello,
Recently I bought airdopes 121 blue from Amazon. After 15-20 days left side piece work only for 15-20 mins and right side works for 30-40 mins.
First complaint was registered on 14th Nov and after that 4-5 more was raised till date and even after 8-10 calls at your customer care still pick is not done.
Every time the courier partner cancelled the pick up.
I just don't understand the issue and this is now serious and force me to think about after sales service for the organization like yours.
Request you to take prompt action on the matter.

Air phone me awaj Nahi AA Raha hai

One side of this airdopes is not working
So please replace the product

One side of this airdopes is not working

I have requested for replacement of my boat headphone on 21st of October. The request have been accepted and they have allocated a ticket number 3820453. I followed the number for nearly a month and I have not received the product. And so I contacted the boat customer service and registered my complaint. They reinsiated the process and given a new ticket number 3959702 on 18th November 2021. And said the product would reach by 26th November 2021. Still I haven't received my product. There is no proper response from the boat side also. Kindly help me in this regard.
Regards
Vignesh

Payment deducted but order not successful

Hi
I claim the warranty for my Bluetooth boat rockerz 333 active black my order pickup at 18-Nov-2021 AWB no :[protected] .I track the status today your order returned on 24-nov-2021 but I have not received my product why your put this.. I have not received any Delivery massage and email for your side but your mention delivery as returned . Please check my product info and conform

I didn't get my product (Boat air dopes)till now.i need a call from delivery boy
Order no:1093588, kindly deliver my product within 4 hours, after that I will be out of station...it's my humble request

My order no.94466 on 11.11.21 through lazzuri fashion I booked boat sound bar rs.1099/- amount deducted but product not delivered please refund the money atleast

Amount deducted but product not delivered

Hi Team,
I placed an order on 12 NOV-21 .i.e. for boAt Xplorer‌‌ O2, colour pitch black . But I didn't receive any update on the status of the order.
When I am trying to track the order it is only showing one message ("Your order is yet to be dispatched. We will keep you informed every step of the way ") from the last 14 days.
This item has not been dispatched yet. It was mentioned in the website that order will be delivered in 3-5 business days but it has been 14 days now that order is still waiting for dispatch.

II ordered the item for Sports function on 22.11.2021 but this is a really disappointing situation that I have not received yet.
Kindly help me in the fast delivery of my ordered product and also escalate this issue to the higher authority in boAt.

Order detail:
Order number: 1042784
Order item: 1. boAt Xplorer‌‌ O2, colour pitch black
Bill Paid 2999/-

Documents Attached-Bill Copy and Order status on 25.11.2021

SANDEEP KAUSHAL

Right ear bud not working

Sir, I wanted to change my address so can you help me out
how to change address?

Previously I was a regular user as well as a fan of boat products but in recent times boat had compromised with their products the quality and durability of the products has been gone downwards drastically. Again the offline services is very very poor.
Now people should think many times before purchasing the boat product.

A month before I have ordered boat airdopes 381. After some days it has some charging issues. So I put it in warranty. They have picked up my product and issued replacement. But unfortunately the replaced product is not so much good as it is the cheapest one and cheap quality. They replaced me with a different model.( They replaced me with airdopes 131 instead of airdopes 381) I am really very sad about this issue. Now it is 2-3 days I have mailed them called them but no response. It's really very sad that a company like boat were doing this kind of activities.

I purchased Boat bassheads 152 on amazon
and got delivery on 10 Sep 2021
maroon color
invoice no. BOMS-2061603
order id[protected]

mike is not working. pl do needful

jyoti Potdar
[protected]

Dear Team,

I register my complaint on 5 May but that day my product is not picked up and my product is pickup on 10 may and air waybill number is [protected] I called much time to the boat but no one is provided me proper update always get a reply you have to wait 5-7 day and product will deliver.

I get this below detail from your courier partner blue dart.

Air Waybill No: [protected]

Dated : 10-May-2021

Consignee : IMAGINEMARKETIN

Delivery on : 14-May-2021 @ 1145

Received by : RAHUL

Sub Shipper Address : vill banshey Raya sadabad road, 1, Pin: 281204


On this ticket there is 2 way is generated I think but the product is picked up on this Air Waybill No: [protected] number pls check my to issue and provide me feedback asap.
If possible pls call me [protected]

Mujhe Mera product refund karna hai mujhe vah samajh mein nahin a raha hai bahut use hai violin bhi bahut kam hai return policy khatm ho jayegi uske bad return karoge kya aap

I have not received my order

Ticket # 3093047 and as a boAt customer service, you have all my details in your records.
In July I sent my faulty Airdopes 131 which were still under warranty for replacement and all I receive from you is a T-Shirt and you close the ticket saying that you have sent me a replacement item!!
Ever since then, I have called in numerous times asking your customer support team members to send me a new pair of Airdopes 131 but I haven't received one till date. Your team seeks me to share the images of the T-Shirts which I have done every single time and they still do not do what is required off them, that is to send me a new pair of Airdopes 131.
Would appreciate this complaint being addressed and I be sent a new pair of Airdopes 131 ASAP.