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boAt Complaints & Reviews

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Updated: Apr 8, 2026
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R
Roja Sunkaraa
Oct 28, 2021
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I have purchased boat Strom watch on July 2 now it is not working properly nor connecting to device. It has a warenty of 12 months. Please look into it.
boAt customer support has been notified about the posted complaint.
My complaint number is 3522830 . I did complaint on 24/9/2021 issue of power on failure after that my product is picked up for service to service center on 4 October 2021 but now 29/10/2021 and my product is on service center for repair but no any update about my product . I'm randomly mailed to boat but no any responded fm boat . Plz help to return my product . and never I will buy boat product and no anyone suggest for buying BOAT'S
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    pradeepgcp
    from Bengaluru, Karnataka
    Oct 28, 2021
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    Found product missing in the box

    Address: bengaluru

    On 8th Oct 2021 I have ordered Boat airdopes 621 and misfitT200 trimmer with an order id 913155. On Friday (15/10/2021, 3:32pm) I got a msg saying that my order was delivered without any phone call or any information. Since I was not in Bangalore I could not check anything. On 17/10/2021 I arrived at my home in bangalore and enquired at security about the same. He handed over the parcel to me, immediately I noticed that the pack was intact...
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    surendrac21
    from Nagaur, Rajasthan
    Oct 28, 2021
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    My complaint number is 3644471 . I did complaint on 06/10/2021 issue of power on failure after that my product is picked up for service to service center on 08/10/2021 but now 28/10/2021 and my product is on service center for repair but no any update about my product . I'm randomly mailed to boat but no any responded fm boat . Plz help to return my product . and never I will buy boat product and no anyone suggest for buying BOAT'S
    boAt customer support has been notified about the posted complaint.
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      J
      Jinesh Ram
      Oct 28, 2021
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      It has been 2 months since i bought this earphones one of my earbud is not working completely i am so disappointed by this 😡
      boAt customer support has been notified about the posted complaint.
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        D
        Dr. Bhaskar
        from Madhubani, Bihar
        Oct 28, 2021
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        Hello,
        I have placed an order (No. 971068) for a Boat Bluetooth speaker "Stone 1200" yesterday on the boat's official website. I have also made the payment but I am yet to receive the "Tracking details/link".
        Now I can understand that why people prefer ordering using Amazon/Flipkart in spite of the boat's official website. Don't know, when they will be sharing the details. Even the mail I received (regarding the order placed ) is from [protected]@imaginemarketingindia.com.
        boAt customer support has been notified about the posted complaint.
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          S
          saravana raaja
          Oct 28, 2021
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          Address: Mulanur siva autos dharapuram tirupur

          I bought boat bluetooth headphone before one month but it is not working before one week I oderd in my native place tirupur but there is no service centre when I went to Coimbatore I went to Evershine tech system on 25.10.2021 at 2.45pm they told to come after onehour I couldn't go at that time and went next day 26.10.2021 at 6.45pm they told me boat service hours Is over and come tomorrow I asked why u not explained me this timing beforeday they asked me why u not asked and their customer behaviour is too bad and I felt shame to be a boat brand customer and bought OnePlus brand headphone I didn't expect these shamefull service from boat . I will not promote boat brand I will depromte this brand by customer service to shame to write this thanks
          boAt customer support has been notified about the posted complaint.
          Oct 28, 2021
          Updated by saravana raaja
          Boat customer service is too bad
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            D
            Damini Netam
            from Kanchipuram, Tamil Nadu
            Oct 28, 2021
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            Address: Aayushman dorm health center, puthupper, somangalam, kundrathoor road near by Chennai institute of technology
            Website: Boat official website

            Hii I'm Damini Netam, I order 3 products from boat official website @boat rockerz 400 and 2 @boat airdopes 131wireless earbuds gray and pink. but received only one @boat rockerz 400 i tried to contact them but only got auto-reply 😑😑 all 3 products are prepaid orders 😑 i don't know what to do pls do something
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              M
              Mohit0512
              from Nashik, Maharashtra
              Oct 28, 2021
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              Website: Boatlifestyle.in

              I have received a watch which I asked for return after the return the same mistake had happened and now I don't get return/ refund option on site. I have been calling the customer care service center no one is even answering the calls and they have gave 24 hrs spam time to return the product
              boAt customer support has been notified about the posted complaint.
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                M
                Manashpb
                from Tezpur, Assam
                Oct 28, 2021
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                I have ordered boat basehead 242 on 26th October but it is not dispatched yet. I have paid the price online also. You guys can you tell when can I receive the product.
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                  B
                  Baba Mahakal
                  from Kanpur, Uttar Pradesh
                  Oct 28, 2021
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                  Address: Panki Kanpur

                  Both airdopes do not connect together
                  Only single single connect.
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                    A
                    amisha29
                    Oct 28, 2021
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                    Resolved

                    I registered the complain for boat cable on 21 September 2021 .
                    The ticket ID is : 3489811
                    I received mail saying I've been offered upgraded product Rockerz 385
                    V2 on 14th October but no message from that day I've received. No reply to the mails I've been posting and also customer service number there is no status of the product. Its been a month and the check status of your warranty ticket is showing the old information only. Please kindly reply.

                    attached image is the status:
                    Nov 4, 2021
                    Complaint marked as Resolved 
                    Warranty received
                    boAt customer support has been notified about the posted complaint.
                    Boat — Warranty Not received
                    Vivek Kumar,
                    I registered the complain for boat Rockerz 338 on 2nd September 2021 .
                    The ticket ID is : 3604104
                    I received mail saying I've been offered upgraded product Rockerz 385
                    V2 on 14th October but no message from that day I've received. No reply to the mails I've been posting and also customer service number there is no status of the product. Its been a month and the check status of your warranty ticket is showing the old information only. Please kindly reply.
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                      J
                      Jagadeesh kumar Pulicheri
                      Oct 27, 2021
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                      I have raised a ticket on 17 Oct for the manufacturer default on airdopes 443 here is the ticket 19th they have picked the return but still it is not in process state also there it is showing on 21 October 2021 ( Product has been inwarded at our service hub and is in testing phase now. It usually takes 2 business days to complete ) today is 27 October it's almost 5days is done from 21st October still I didn't received replacement I didn't expected boat customer services like this registered number [protected]. For the query I have try to contact customer care I have been waited for more then 11 hrs still I didn't connected
                      boAt customer support has been notified about the posted complaint.
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                        A
                        Atharv\'s Corner
                        Oct 27, 2021
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                        Dear sir/ ma'am

                        I am now seriously got annoy after getting no response from your service. I ordered Airdopes 441 from Amazon on January 2021. After few days it's left side airdope was not working. I sent an mail regarding it after that they fixed the product and return it. Then after few days same problem occurs again. Left side is not even charging. I sent mail against this almost 10 times but no positive response I got.

                        After getting frustrated I am sending you this mail. I seriously want my problem got fixed.

                        Thanks and Regards,
                        Atharv Rastogi
                        boAt customer support has been notified about the posted complaint.
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                          D
                          Dileep choudhary
                          Oct 27, 2021
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                          Hi Team,

                          Warranty ticket no: 3363686

                          I purchased Boat Bass heads with a carrying case last year. The left earbud stopped working and since the warranty period hasn't expired I contacted customer care & raised an issue ticket.

                          My faulty product was picked up and I was promised to provide either a repaired/replaced product. I haven't received the product but my ticket was marked closed. I have informed customer care about the same & dropped mail regarding the same to the mail address provided "[protected]@imaginemarketingindia.com" on 11/10/21. There is no reply howsoever and my repeated pleas are ignored.

                          I have informed customer care multiple times and their standard response is it will be informed to their higher-ups. However, still, the status is Closed and no update on it.
                          boAt customer support has been notified about the posted complaint.
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                            Tiya Rajwansi
                            Oct 27, 2021
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                            Address: Bandhdih-utri Tola-Rajwardih Distic-Bokaro P/O Jainamore P/S Jaridih Near-Bandhdih High School Pin Code-829301
                            Website: Amazone

                            Boat rockerz 335 amazone se order kiye the jisme humko 1 sal ka granty mila tha 13 August ko hum liye the wo on nahi ho raha hai or amazone me replace ka koi options nahi mil raha hai mujhe wo product replace karna hai mera help kijiye.
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                              Bhuvan chauhan
                              from Ghaziabad, Uttar Pradesh
                              Oct 27, 2021
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                              Address: Block - E , house no. - 31 Patel Nagar 2 ghaziabad pin code 201001

                              Dear team,
                              I have purchased bluetooth headset of boat rockerzz 235v2 but I am unable to talk on a call with this headset there is a big connectivity issue I have also visited to customer care cetre they gave me new piece in place of my original piece but still same problem I am facing in this piece also I am very much disappointed by boat and by this model also. Please do the needful as soon as possible.
                              Thanks
                              boAt customer support has been notified about the posted complaint.
                              Oct 27, 2021
                              Updated by Bhuvan chauhan
                              Please replace this model with the another one boat 255f pro+ model is very good in connectivity so please replace my warranty product with that model.

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                                K
                                Krishna JK
                                from Madurai, Tamil Nadu
                                Oct 27, 2021
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                                Address: Bhiwandi Mumbai
                                Website: support.boat-lifestyles.com

                                I bought boat rockerz 335 smart buds in june 2021, after 3 month Oct 2021 my headphones were not power ON so I raised warranty complaint on Oct 08 2021.after approving courier took my product and sent to service centre in Oct 18 after 9 days still not updated my ticket number 3668178 please send my product to me
                                I call boat warranty phone number and computer voice only replies (your product reached service center) only.I queries many to mail but not replying.
                                Please service my product and receive to me.
                                Thank you
                                boAt customer support has been notified about the posted complaint.
                                Nov 10, 2021
                                Updated by Krishna JK
                                Atlast my replacement product arrived on Nov 10 2021
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                                  Pooja Vicky Sabhandasani
                                  Oct 27, 2021
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                                  I have ordered boat storm watch from Flipkart on 7 th August, 2021. But I wa facing some problems with charging it so I registered the complaint regarding the same n I got it replaced on 16 October 2021.
                                  But the watch which I got is not working properly also I got different colour that is blue n mine was black...
                                  Please help ... I m extremely dissatisfied with the replaced product..It is of no use to me..
                                  I hope u ll understand my problemn try to solve it at Ur earliest.
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                                    Sanjay@5
                                    from Coimbatore, Tamil Nadu
                                    Oct 27, 2021
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                                    Address: Coimbatore

                                    Hi sir /madam

                                    No updates in ticket no 3536290 in more then 30 day for my boat 335 headset and I am accepting replacement model boat 385v2 also ... No updates in ticket so call many times to customer care she told after 48 hours it will update and am waiting more the 4 day and no response for mail aslo ..pls response me
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                                      Mrunalkhandare
                                      from Thane, Maharashtra
                                      Oct 27, 2021
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                                      Address: Thane

                                      I order 2 set of boat bassheads earphones on 18th October 2021,
                                      I haven't received them in almost 10 days and received a mail for rating the products .
                                      I would like to know when I will receive my order.
                                      Thank you
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