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boAt Complaints & Reviews

www.boat-lifestyle.com
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Updated: Dec 3, 2025
Complaints 5741
Resolved
425
Unresolved
5316
Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 90

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D
Dnyaneshwar Chole
Oct 20, 2021
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Address: Godavri c - 10 sidhi vinayak ngri near appu ghar nigdi pune.

The boat's Bluetooth headphones were taken away 1 month ago and have been handed over to the service center. His ticket no. 3669745. They informed me by mail that we do not have your model 338, we will give 385. I said okay give any but give but give. After that I call every day, I am told every day that the product will reach you in 7 days but the same every day. I'm really bored.
One has to wait for half an hour to call the customer service and time is wasted there.
Do not give. The boat service is very poor. I regret it. 1 simple message but do not reply.
If you really want to serve the customer somewhere, do the work on time otherwise let me know you can't offer your product as we do. The 3 customer employees I spoke to are of no use. Please reply to my complaint. My Mo Na [protected]
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    B
    Babli M
    from New Delhi, Delhi
    Oct 20, 2021
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    Address: 37/1238 tf dda flats Madangir khanpur New Delhi 110062

    It is under warrenty ..after using of 1-2 months I xant able to hear any type of sound ..I want to replace it
    boAt customer support has been notified about the posted complaint.
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      M
      Mishra1854
      from Bahraich, Uttar Pradesh
      Oct 20, 2021
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      Address: Mihinpurwa, Allahabad bank

      Dear sir i have buy a earphone july 2021 after few days device stop working after that i have loge a complain on dated 20 September, my product pickup and diliverd to your place on dated 27.9.2021, but still i don't have any response at your end.while 23 day completed my product dilivert at your place.i have call many time to your customer care no but no any response.
      Please take it seriously and do the needful.
      Thanking you.
      boAt customer support has been notified about the posted complaint.
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        N
        Nsrawat0007
        from Jaipur, Rajasthan
        Oct 20, 2021
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        Website: boat-lifestyle.com

        I have ordered boat basshead182 black on 7th October but the payment got deducted from my paytem account but the order did not placed I Spoked with the customer care they Asked me to wait for 7 days but till now I did not get any payment back
        +2 photos
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          T
          Tithi Mukherjee
          Oct 20, 2021
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          I have ordered boAt BassHeads 100 wired Headset ( pink) bearing order ID OD[protected]. The order was placed on 19.11.2020 and delivered on 22.11.2020. It is in its warranty period. The earphone jack is not working properly Requesting for its replacement
          +2 photos
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            R
            rahulrk2
            from Kolkata, West Bengal
            Oct 20, 2021
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            Dear team,
            I purchased boat rockerz 385v2 neckband bluetooth headphone from amazon on 25th august 2021...There was continuous proble with pairing and and automatically gets disconnected..i am hugely disappointed with the product...and from yesterday its not getting on...not working t all..as its in warranty perios kindly exchange the product ith fine product..its my highly request to you to kindly exchange the product...waiting for positive feedback from your side.For more details i am sharing the invoice copy .
            +1 photos
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            My boat Bluetooth is not working
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              K
              Keerthivendhan
              Oct 20, 2021
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              Address: Chennai

              My ticket Id is 3701697, .they have picked up my product from my home, there was no communication over a call for pickup the product and then directly courier person came nand picked up the product there is no confirmation from them to picking up the product..also whenever I called to customer care, was waiting more than 15mintiues to connect..but it would be fine due to corona..but even was waiting those time to speak with care people, ar finally cut the call and inform to us.will call u back shortly
              Is this kind of service they are giving..I didn't expect being a good company and there is no regional language centers and then very very poor service
              My product has not has completed 6 months lots of problems it is having..
              Kindly take a step against them and needs to know the status of my product has taken from my home...
              +1 photos
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                R
                Roja Sunkaraa
                Oct 20, 2021
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                Hi, we purchased boat Strom watch blue on July 2 through flipkart. Just after three months it is neigther connecting to the device nor working properly. It has 1 year warenty. There is no physical damage or improper usage of the device. Could you please look into it.
                +3 photos
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                  M
                  megha ashar
                  from Mumbai, Maharashtra
                  Oct 20, 2021
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                  Address: Bhiwandi

                  I have ordered boat bluetooth earphones in the date of[protected], when in put on charge it just wont charge and even charger wont connect. so iwant to replace the order, i have invoice.

                  My order no is[protected]
                  Invoice No- BOM[protected]
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                    R
                    Roja Sunkara
                    Oct 20, 2021
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                    Hi, we have purchased the boat Strom watch blue on July through flipkart. Just after 3 months it is not working properly. There is no physical damage or improper handling of the Watch. 1 year Warenty is also provided. Please look into it.
                    +3 photos
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                      N
                      Nivrutti More
                      Oct 20, 2021
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                      Address: ramkrishna nagar, chinoda road, Vitthal niwas

                      I have received wrong product
                      +1 photos
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                      Oct 20, 2021
                      Updated by Nivrutti More                       Product is wrong

                      View replies
                      Still not any kind of response.
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                        M
                        Maddiralla Ajay Kumar Reddy
                        from Madanapalle, Andhra Pradesh
                        Oct 20, 2021
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                        They send a email regarding the damaged product is now temporarily
                        discontinued due to production challenges and hence we are unable to provide the
                        same for warranty replacement purposes.so they told that they will send a upgraded product after 2 days but now I have been 1 week and I called the customer service they told like the same within 2 days but the same it is showing in the tracking
                        My ticket no is 3644046
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                          D
                          ddni
                          from Mumbai, Maharashtra
                          Oct 19, 2021
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                          Company website is designed in such a way, customer will get confused and no idea where he can get required information.
                          After going to service center, company issues an invoice where in tracking number is not clearly mentioned. There are no clear instruction which number to be referred as tracking id.
                          Its just a business of making customer fools.
                          boAt customer support has been notified about the posted complaint.
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                            P
                            Preeti Tolambia
                            Oct 19, 2021
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                            Address: Jaipur

                            I purchased boat smart watch from myntra site. Even after only 15 days its not working properly. Its 1 year warranty is available. please do needful.
                            boAt customer support has been notified about the posted complaint.
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                              Y
                              Yashtomar
                              from New Delhi, Delhi
                              Oct 19, 2021
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                              Address: itpo Pragati Madan New Delhi- 110001 Near by Suprim Court

                              Product one site not working
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                                N
                                Namrataw2385
                                from Mumbai, Maharashtra
                                Oct 19, 2021
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                                Ticket no : 2352832
                                Bluedart waybill no : [protected]

                                Product has been picked up successfully on 13th may and it has been delivered to Bhiwandi mumbai on 17th of may. I have attached the screenshot.

                                I did everything told by customer care executives. Called them 30-35 times in last six months. Every-time they say same thing thing that I will get replacement within few days and no need to call back. Now they are saying that they did not received my product. They gave me four new email addresses and asked me to send my complaint but never received any call back or email from them.

                                Its so frustrating to call them so many times and still stuck on same issue. As per company policy it says replacement will be issued within 20 days, but its more than six months still no single callback or mail or actual replacement.
                                +1 photos
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                                  R
                                  Rahul Raj752
                                  Oct 19, 2021
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                                  Address: House no. 131 beside prakhar secondary school mayaram tola rajdhanwar
                                  Website: [email protected]

                                  Boat complaint ticket no. 3659567 we handed over the boat baashead 242 to delevery person for warranty replacement in 7 October 2021. I do not receive the product and tracking shows returned so plz return my earphone basshead 242 as soon 😭🙏🙏🙏
                                  +1 photos
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                                    A
                                    Akash Abhang
                                    Oct 19, 2021
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                                    Address: Shivrai chawl, ambika nagar no 2, Wagale estate road no 16 thane 400604

                                    I was purchased boat sound bar before 3 months back. And I was raised the complaint on date 10/10/21 and after 4 days later technition visit at home.
                                    . I called to customer care then after 4 days later technition visit on that day. He checked the product and told me panel was defect, will replace the panel. After that day today 5th day complete I don’t receive any Msg, Any call .
                                    And still my problem is not solve.
                                    I m really very dispointed about your customer service.
                                    boAt customer support has been notified about the posted complaint.
                                    Oct 19, 2021
                                    Updated by Akash Abhang                                     Still product issue is nit slove.
                                    Oct 19, 2021
                                    Updated by Akash Abhang                                     Problem bot not solve
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                                      N
                                      Neeraj8851
                                      Oct 18, 2021
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                                      Address: H.NO. 31 SALAH NAGAR LONI GHAZIABAD UTTAR PRADESH 201102

                                      I bought boat basshead 225 black online but it is not working now don't know what happened and the earphones is still under warranty so please replace my earphone as soon as possible.I am facing a lot of problem because the earphone is not working.
                                      THANKYOU
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                                        S
                                        Suub
                                        from Talcher, Odisha
                                        Oct 18, 2021
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                                        Resolved

                                        For not delivering my prepaid order since 20 days of booking

                                        Address: Angul, Odisha

                                        I ordered a wireless 102 earphone black on 28 September and prepaid the order also. On 13 th October I called boat customer care and they told me that product is still in warehouse since 15 days of my order. They assured me that in 3 days it will be out of warehouse and reach my house in 6 days but after 3 days ie. today 18th October the product is still in warehouse and I told the customer care to cancel the product and refund my money....
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