boAt Complaints & Reviews

Dear sir
As I have complained about my neckband earlier . With the effort of me and your boat team, I got a new neckband boat rockrez255 pro(navy blue ) but I am not satisfied with this item due to its low performance and its price as well . So please, I am requesting to you please bring it back . And send me my same gadgets boat rockerz 333 or refund my money back . I hope my issue will resolve soon.

A hopeful customer
Altaf Husain

I have ordered (Order ID 884465) my product on 4th Oct, 2021 from boat official website and the expected delivery was by 7th Oct, 2021. But they are changing the expected delivery date every day. Not sure why the delivery is too late.

The delivery courier agent is Delhivery Surface standar and tracking ID is [protected]. Please deliver it as soon as possible.

Rockerz 335 did not work properly. suddenly off then not start in any condition please fix my problem as soon as possible.

My order number is 865945. I returned my order on 4 th October 2021. Its showing in the official site that they refunded the amount. But I don't receive any refund amount yet. And they are responding to the mails.

I have registered complaint with above ticket no, but they have not resolved my issue till date.Worst experiened with boat.They sold faulty product.

Rockerz 335 did not work proper suddenly off then not start in any condition please fix my problem soon as possible

Why are you late my order delivery pls send feed back

Right side bud was not charging and left side bud sound was slow

Boat 131

Charging and connecting issue

I have bought boAt Airdopes 441 TWS Ear-Buds with IWP Technology, Immersive Audio, Up to 30H Total Playback, IPX7 Water Resistance, Super Touch Controls, Secure Spo. Now there is disturbance and problems during the phone calls. Please check my guarantee…

My boult audio freebass has one side is not working and not charging company is not picking up my order and also on Flipkart invoice download is showing download failed

I wish to say u that I had ordered boat rockerz neckband wireless earphone
( order no is[protected] but it has power issue with in 1 month due to which i returned the product under warranty period. My product picking awb no is [protected].After picking my faulty product, I don't receive new product till date ..

One side sound hi not running

Hi,

I have registered ticket on boat for headphone which is not working properly and they arrange the replacement. I have sent my item through delhivery courier on 1st October which are they arranged. Still there is no update on this. I contacted the boat support item but no update on this.

I ordered Boat Xtend Watch from boat website and payment deducted from my Paytm wallet but I didn’t receive order id but and I unable to track my order status. It’s showing empty on boat platform.
They are not responding my any query or not receiving my calls I tried to call on boat since morning.
I am sharing supporting attachment of my payment screenshot for your reference.
Please resolve my issue as soon as possible.
And place my order.

I ordered Boat Xtend Watch from boat website and payment deducted from my Paytm wallet but I didn’t receive order id but and I unable to track my order status. It’s showing empty on boat platform.
I am sharing supporting attachment of my payment screenshot for your reference.
Please resolve my issue as soon as possible.
And place my order.

I have sent my boat rockerz 335 on 21st sep via delhivery for warranty but still now I didn't get back my product it's already been 21 days still counting when does it return to me

I have registered a complaint for my Boat Airdopes 481 v2 Black which was under warranty to the boat team .
I had made this purchase through Flipkart on January 24, 2021(Order ID : OD[protected], it had Bluetooth connectivity issues so I registered a complaint on August 18, 2021 and this item was picked up from me on August 21, 2021 for a repair at the boat service center . After waiting for almost after 1 month as there was no update on this complaint, I used to check the complaint details daily for any update but there were non .Finally I gave a call to the boat customer service center, they kept saying just that we have forwarded the details ahead and you will hear back soon regarding this . After multiple calls on of the agents from boat team told me that this item was out of stock for replacement and that is the reason it is taking so long . They also helped me with a available item that was in the same price and had the same features and asked me to send a request for exchange to a email address which they mentioned (attached screenshots of this email ). As a reply to this email, I waited for almost 15 days and they gave a resolution with a exchange for some other item that is Boat rockers 385 V2 neck band, worth Rs.877 .I had placed the order for Boat Airdopes 481 v2 Black for Rs.2999 on Flipkart .Also on checking this exchange item is a neckband and I had ordered for Airdopes which are completely different with all features and also does not meet my requirement .

Without any prior notice the boat team had shipped out this exchange item and I directly received a email staying that we have proceeded the exchange and closed this request . I send a email to them again stating all the differences in both the items that is the Boat Airdopes 481 v2 Black and Boat rockers 385 V2 neck band, but I received a pathetic reply from the team asking me to elaborate the issue .So again I gave a call to the customer service team and and the agent informed me to take photos of this item received in exchange, when I had not even received the item and the item showed as delivered on their end .So I cannot accept that exchange and now they says that the exchange item is also been delivered to you which is not true . I have also raised this complaint of Delivery with the courier team that is delhivery.com (Tracking # :[protected].

I desire to get the exchange for the very same item or with Airdopes itself with the same price range .

I have sent my earphones to boAt servive center via XpressBees. It's been 20 days approximately and I haven't received my earphones back, the warranty of which would be expired in the month of July 2022. The status as on 1st Oct till today has been " it is delivered at their service center" and at Xpress bees it is "WHHandover" and no action has been taken so far.

The earphones were booked under the name of Dhruvi Jain.
Service ticket number : 3520397
Bill number : [protected]