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Updated: Jan 15, 2026
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boAt reviews & complaints page 281

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P
Pavan Kantamneni
from Bengaluru, Karnataka
Oct 31, 2019
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I claimed warrant on my faulty ear phones they took from me and in status its been showing that it reached the boat companey and replacement product issued since october 22nd but still no delivery. Its been 9 days still no update. Why this kind of poor service from a big brand??!. They even not replying to my mails and not answering my calls. So please help me fast
My ticket number: 611582
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    K
    KESHARI SHIVAM
    from Mumbai, Maharashtra
    Oct 30, 2019
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    I have given my product for replacement since last 20 days and i am not getting any update regarding the product's status on status forum.
    Please provide me status and deliver it as soon ad possible..
    Ticket id 639050
    Order id. [protected]-639050
    Tracking id.[protected]
    Product was ordered by the resistered no. [protected]
    And My mob no. [protected]
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      P
      Paras249
      from Mumbai, Maharashtra
      Oct 30, 2019
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      Address: Rohtak, Haryana, 124001

      I raised a complaint on 14 october of boat rockerz 255 f and it was delieverd to the boat care at 19 october and on 25 october i get notification that replacement product is issued but today is 30 october and i dont get any other information about dispatching even the customer care doesnot pick up my calls or nor replies my mails i want my product back and seriously i get very bad impression of boat company from this

      My ticket no. Is-665886
      boAt customer support has been notified about the posted complaint.
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        A
        Anilkumar14401
        from Hyderabad, Telangana
        Oct 30, 2019
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        Resolved

        I have raised complaint on 5th oct about my boat rockerz earphones and they picked up my order and it's reached service station on 14th oct but till now i don't see any updates about replacement/repair.

        I tried to call and mailed multiple times but no response those guys.

        Ticket number raised for replacemenr is 626734.

        So please help me to resolve issue as soon as possible
        Oct 31, 2019
        Complaint marked as Resolved 
        boAt customer support has been notified about the posted complaint.
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        Its been more than 4 days but I didn't get my replacement. bIts status is delivered but when will I get it. What the hell are you guys doing. Please reply asap!
        Reply
        I had register complaint for boAt Rockerz 275 Bluetooth headphones in warranty period. Product was pickup by you but what is the status of my headphones when it will return to me your replacement no idea. Kindling mail me or call me regarding this
        My ticket I'd:- 633929
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          I
          Itisha Bhatnagar
          from Delhi, Delhi
          Oct 29, 2019
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          Address: F-54/3 Street No 2A II floorVirender Nagar, 110058

          Have been waiting for my replacement product from past one month. The replacement product was issued on 26 sept and i have yet not received it. The complaint has been going on for too long. No one responds to emails and no one picks up the calls. There is no way to follow up with the customer service executives. It's highly incompetent on their part to provide such pathetic service. Should have not submitted the product. Receiving no product is just as bad as a faulty product.
          Ticket no: 485344
          boAt customer support has been notified about the posted complaint.
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          Even though I fully charged my headphones it is not still on, I think power button is not working
          Reply
          My shipment was picked from gorakhpur and delivery is showing in bulandshahr
          Reply
          Ticket number 607392 still not resolved. Already the pick up of defective headphone has been done and new headphone is still owns ng for delivery. Please update
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            7
            750,52,111 VIEWS
            from Shimoga, Karnataka
            Oct 29, 2019
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            Address: Court circle below mayur lodge hubli karnataka, Dharwad, Karnataka, 580029

            What the hell the boat company is doing ftom past 30 days back i have given my product back for the replacement for the problem in the mic of earphones... The courier has picked up the product back long back ago one month... The company has been received the product since 1 month what they are doing witg the product... I think they are taking from us by saying that they will replace the same piece has been sold out for the new customer saying that is been the branded one... Boat company is making very bad opinion on the customer really... Im sure... If i don't get the product back im sure im going to complain on the company... Ny order id is 637584
            +1 photos
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            When i listening the music the speaker was automatically turn off.when i want to on the speaker again the speaker couldn't start.i think the charge of the speaker was low.i charge the speaker but they still not working.
            Reply
            Same is happening with me, not getting any update regarding the product on status forum, and custmer care services are always unavailable.
            What to do, where to go 😡😡😡
            Completely irresponsible services ...
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              7
              750,52,111 VIEWS
              from Shimoga, Karnataka
              Oct 28, 2019
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              Address: Dharwad, Karnataka, 580029

              What the hell the boat company is doing ftom past 30 days back i have given my product back for the replacement for the problem in the mic of earphones... The courier has picked up the product back long back ago one month... The company has been received the product since 1 month what they are doing witg the product... I think they are taking from us by saying that they will replace the same piece has been sold out for the new customer saying that is been the branded one... Boat company is making very bad opinion on the customer really... Im sure... If i don't get the product back im sure im going to complain on the company... My id is 637584
              boAt customer support has been notified about the posted complaint.
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              Earphones of bossheads220 red was taken for warranty service by boat company on 25th of sep 2019 but its been a month and there is no response from them ...this is so not the service we expect from them...even sometyms there customer service number is also not responding
              Kindly process this pending complaint as soon as possible

              not giving my product back - Comment #3571898 - Image #0
              Reply
              My AWB number is[protected] . Still now I didn't get any response from your side. My delivery status is not showing the tracking number for the way. No update from your side. My product is not delivered still now only . I sent lot of mail from your type of boat company . Kindly check and let me know.

              not giving my product back - Comment #3573202 - Image #0
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                S
                Soham Dubey
                from Delhi, Delhi
                Oct 27, 2019
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                My boat rockerz 270 wireless earphones started to trouble me after few months. I sent the product for replacement and was told a replacement has been issued on 19th october 2019. Its 27th october 2019 and i haven't received the sam yet. There is no tracking number that i can track my shipment with it and god knows where the product is. Please find me a solution
                boAt customer support has been notified about the posted complaint.
                Oct 27, 2019
                Updated by Soham Dubey                 Ticket number : 625001
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                  P
                  Prakashraj1994
                  from Mumbai, Maharashtra
                  Oct 26, 2019
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                  My ticket number is 636011

                  Picked up product on 8th oct and product received by service center on 18th oct (Check with track details). After serval calls and mails. On 24th oct product replacement issued. Still it not yet dispatched. When i am going to get my product. Kindly this solve issue immediately. How long i should wait.

                  Warranty period itself service getting worst. Please understand what impact you creating on customer mind
                  boAt customer support has been notified about the posted complaint.
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                  Hello

                  my ticket no 639563 its been 10 days i haven't received any replacement from the boat kindly address it

                  delayed dispatch - Comment #3571919 - Image #0
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                    P
                    Pharri K
                    from Bengaluru, Karnataka
                    Oct 26, 2019
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                    Address: Hettich India Pvt Ltd, Adventz center, #28 ground floor, Cubbon Road, Shivaji Nagar, Bengaluru, 560001

                    My ticket number is 660523

                    Picked up product on 15th oct and product received by service center on 17th oct (Check with track details). After serval calls and mails. On 24th oct product replacement issued. Still it not yet dispatched. When i am going to get my product. Kindly this solve issue immediately. How long i should wait.

                    Warranty period itself service getting worst. Please understand what impact you creating on customer mind.
                    +1 photos
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                    No update till today when i will receive my product. When they will dispatch
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                      P
                      Prafful patidar
                      from Indore, Madhya Pradesh
                      Oct 25, 2019
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                      Address: Mumbai City, Maharashtra

                      I have boat speaker by model stone grenade xl. I ordered it from amazon after few days it stopped working so i raised a complaint and they changed it but after few months it again was not working properly so i again raised request to change the product on 9 oct 2019. But still no pickup is done even though its showing pickup generated but i have not received any call from courrier partner its status by the tracking no that company provided me to track the product says pickup cancelled by shipper. Boat customer care number doesnt works even after waiting for to long they hang up said we will connect to you shortly. I want strict action to be taken for not providing the service which they claim my ticket no is 648053.
                      boAt customer support has been notified about the posted complaint.
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                        S
                        Shariq khan 31
                        Oct 25, 2019
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                        Address: H.no. 990, Sector 23, Faridabad, Haryana, 121005

                        Ticket number - #484706

                        Terrible terrible mistake.
                        Nobody picks the call from customer care nobody replies to mail are you people fooling the customers.

                        This is what boat is all about, cheating the loyal and old customers by first sending defective products and then not responding to the clients. It's been
                        3 months my earphones are not even returned.

                        Tracking id[protected]
                        Order id fdim-484706

                        Delhivery
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                          V
                          Vishnuprasad CV
                          from Mumbai, Maharashtra
                          Oct 25, 2019
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                          I had registered a complaint with boat on their website about an issue with my bluetooth speaker boat stone 200. My ticket number is 652511. On their website it shows the replacement has been approved but i've not received any kind of e-mails or messages and their good for nothing customer support never connects. They picked up the product from my location on the 12th and was delivered to boat on 16. They updated on their site that they recieved the product on 17 first and now it says they received it on 24th which is absolute # i'm really disappointed and sad that i bet my money on such a stupid company like boat. And it's companies like this that can't stand upto the expectations of the customers that ruins our country's name
                          boAt customer support has been notified about the posted complaint.
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                            7
                            750,52,111 VIEWS
                            from Shimoga, Karnataka
                            Oct 25, 2019
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                            Address: Dharwad, Karnataka, 580029

                            I had sent a product for replacement for long back ago.. But the boat company is still kept the product with them itself.. As i sent the product returned the product on 07 october 2019 and the company was received the product on 11/10/2019.. After that the company was sent a message that replacement product issued on 23/10/2019... But they have not sent any information about the replacement they have sent to us... One more problem is the company had received the product on 14/10/2019 but now it is showing that they had received the product on 23/10/2019... They are really making a big mistake.. Its been 24 days sent the product still they not sent me the product back such a bad response... Really feeling not good
                            boAt customer support has been notified about the posted complaint.
                            Oct 25, 2019
                            Updated by 750,52,111 VIEWS                             my order id is 637584
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                              M
                              Mehraj28
                              from Mumbai, Maharashtra
                              Oct 24, 2019
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                              Address: 132/B Near Chota Gurudwara 1st Floor Gautam Nagar, New Delhi, Delhi, 110049

                              My boat rockers 385 is not working so i asked for replacement then its been taken from me and my ticket no is 473501 on 23 aug 19 and yet now i didn't received my product its been 2 month now i have send so many mails and called so many times but no response i m getting little frustrated here 1st they dint given then product on expected date and now replacement also so late what to expect now . Plz look into matter and fasten things up.
                              +1 photos
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                                S
                                Sreerag Saji
                                from Mumbai, Maharashtra
                                Oct 24, 2019
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                                Address: 624, Durg, Chhattisgarh, 490023
                                Website: [email protected]

                                Sir/ ma'am,
                                I bought (Boat stone 200) last year on november 23rd. It hasn't even been a year & it already has issues with sound quality. Battery life is not up to the mark either. I would like you to look after this issue to provide assistance & replace this piece asap.
                                Thankyou.
                                I request u to take this as a serious regard and solve this problem as soon as possible and i am facing this issue and i am not happy with the service i request u to make this problem get solved
                                +1 photos
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                                I have purchased boAt Super Bass Rockerz 400 Bluetooth On-Ear Headphones with Mic (Grey/Green) on 23rd December.

                                Now, Its right side headphone has stopped working.
                                It is under warranty.

                                Please do the needful.
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                                  P
                                  Pharri K
                                  from Bengaluru, Karnataka
                                  Oct 23, 2019
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                                  Address: Hettich India Pvt Ltd, Adventz center, #28 ground floor, Cubbon Road, Shivaji Nagar, Bengaluru, 560001

                                  My ticket number is 660523. I called more than 20 times to your boat customer but no response. I sent more than 6 to 7 mail but no reply. What service you people providing us. My earphone within 3 month one side not working. You gave 1 year warranty. Warranty means taking back material not replacing? Where is my replacement. When i will get Back my product
                                  +1 photos
                                  boAt customer support has been notified about the posted complaint.
                                  Oct 28, 2019
                                  Updated by Pharri K                                   24 replacement issued. After that also no response. When they will dispatch my product. When i will receive my product
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                                    N
                                    nishaaaan
                                    from Delhi, Delhi
                                    Oct 23, 2019
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                                    Address: Kolkata, West Bengal

                                    I registered a complaint on 11th october, 2019 regarding the issue that my earphone’s microphones were not working and my earphones were picked up on 14th october 2019. Its been 9 days since the pickup and i haven’t got any notification regarding the replacement of my earphones. The worst part is i am not able to contact the customer service, they never get connected and on the call i listen to “we will call you shortly “ but they never call back and they never reply to my mails. I am having such a bad experience. I don’t know if i’m going to get my earphones or not.
                                    boAt customer support has been notified about the posted complaint.
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                                    When will i receive my replacement, the status of my complaint is not even updated on the website yet, its been more than 2 weeks now.
                                    You guys dont pick calls and even reply to mails, why to provide warranty if you cannot manage the services. Pathetically irresponsible behavior.
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                                      A
                                      Ankit.hcl91
                                      from Delhi, Delhi
                                      Oct 23, 2019
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                                      Boat — product replacement is not received yet

                                      New Delhi, India
                                      I have raised a complaint regarding my boat bluetooth rockerz 285 earphones on 20-sep-2019 and after 13 days i. E on 03-Oct-2019, my product was successfully received at the boat service center, mumbai. And at this point in time that is 23-0ct-2019, i have not received my replacement of the product. Even i mailed them a number of times still they don't bother about it. The customer care number is irresponsive.
                                      All my tries are failed please help me. I feel like i have been cheated by this company.
                                      Ticket no.- 567134
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                                        C
                                        Chandu Pavan Kalyan
                                        from Mumbai, Maharashtra
                                        Oct 23, 2019
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                                        I have ordered 1 month back but it is not working properly. So i have registered my complaint to boat, but it is showing that your status is approved and complaint is registered. Now i am not having any response from them. Even i make call to them no response. 20 days back i have registered my complaint to boat company. After the registration i got one ticket for complaint of my product. On 8th august i have registered. Now it is showing that your order is approved but i am not having any response from them
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