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boAt Complaints & Reviews

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Updated: Jan 15, 2026

Complaints 5774

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425

Unresolved

5349

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boAt reviews & complaints page 279

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Address: Brew Bakes cafe and bistro, 414111

Boat rockerz active black 255 bluetooth headset has been purchased on 12 september 2019. From 23rd october 2019 both earphones are not working properly. I have register complaint almost 3-4times :-this was the response given only
Hello archana nagargoje, your complaint has been successfully registered with us and your ticket number is 746833

Our new customer service number is 91-[protected]

+1 photos

boAt customer support has been notified about the posted complaint.

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M

Mahendra KV

from Bengaluru, Karnataka

Nov 26, 2019

I have bought the Bluetooth ear plugs but the right side ear plug is not working, model: Boat Rockerz 255, kindly replace me with new ear plug, it is under warranty.

both earphones are not working properly - Comment #3594187 - Image #0

both earphones are not working properly - Comment #3594187 - Image #1

both earphones are not working properly - Comment #3594187 - Image #2

both earphones are not working properly - Comment #3594187 - Image #3

V

Vishesh Pradhan

from New Delhi, Delhi

Nov 26, 2019

My boat bassheads 225 black are not working properly . Since it is under warranty I want to claim it and get it replaced .

both earphones are not working properly - Comment #3594212 - Image #0

S

Shubham Gourh

from Mumbai, Maharashtra

Nov 27, 2019

On the date of 18/9/19 I've give my speaker for the replacement and yet i can't get it please send that to me. For that complain company give me the ticket no that is 486449.

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Address: Chennai, Tamil Nadu, 600003

I am from chennai. I bought boat 225 on january 20 2019, it was working fine. All of a sudden one side is not working, i tried to contact boat customer care many times, its of no use. No one is responding my call. Worst customer care i have ever seen. It has been more than 10 days, i completely have no idea what to do.

My contact details :
[protected]

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T

Tushkitushar

from Delhi, Delhi

Nov 26, 2019

I have ordered boat bluetoorh earphone for RS 999 from flipcart on month of may 2019. It has given 1yr warrenty.. But now after 6months it's not working properly... 1 side is totally not working while other side has also many problems... I request you to please pay attention on it.. Thank you

boat headset not working unable to contact customer care - Comment #3593508 - Image #0

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063, 400063

Hi,

My ticket # 753515 raised on 8th november.

Replacement product issued ticket status updated on 14th november after that didn't get any update. I am mailed them several time, but no responses from them. Customer care phone number is always not reachable.

The product was collected from me on 11th november and the service center received on 13th of november, when i check in boat website with my ticket. I saw that on 14th the agree for replacement but till now there is no change in replacement.

Request you to look into it.

Thanks,
Gopal subramanian

boAt customer support has been notified about the posted complaint.

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Address: Amrutnagar Ghatkopar, Mumbai City, Maharashtra, 400086

I have bought rugged v3 extra tough unbreakable braided micro usb cable from amazon on 6th march from amazon. It is not working and it is under warranty period, it has two years warranty i want to replace the product. I contacted amazon customer care they told to contact manufacturers. So pleasee replace it as soon as possible. Without charger mobile is of no use.

Dec 23, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

boAt Customer Care's response Hey we are sorry for the issues caused to you, please mail us at [protected]@redwoodinteractive.net so that we can resolve your issue.

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R

Ridhima Panwar

from Bengaluru, Karnataka

Nov 22, 2019

I have purchased boat rockerz 305 from amzaon on aug and now m having an issue related to plugs m unable to hear songs both the plugs are not working properly i want it to be repair as soon as possible beacuse m facing problem related to it

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Address: Vyshnavam , ezhupunna, Eramallor, Near putukulangara veli temple, Alappuzha, Kerala, 688537

My boat basshead 950 headphone which was only 1 month old stopped working i registered a complaint on their site and headphone was picked up and sent back for replacement. On 10th november the product reached their facility and on the same day 10th november my complaint status was updated saying replacement product issued after that no updates or messages. I tried contacting their customer support but no use.

+1 photos

Dec 22, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

boAt Customer Care's response Hey please share your ticket number here so that we can resolve the issue.

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O

obaid11khan

from Delhi, Delhi

Nov 21, 2019

My complain is registered and my ticket number is 764393 & product has been dispatched via tracking number[protected]. but till now my product is not recieved and till now updates is been provided.

boat basshead 950 - Comment #3590599 - Image #0

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Address: Brew Bakes cafe and bistro, Ahmednagar, Maharashtra, 414111

I have purchased bluetooth headsets on 12th September 2019 but since 3 weeks both earphones not working. I registered complaint almost 2-3 times. Still no action taken from your side. I have atleast this time you will take some action. As for us 1500 is large amount and if product gives this type of result next time onwards how could we go for your brand sir/maam I hope u will do something for this.
As both earphones not working I can't use it

+3 photos

Dec 24, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

boAt Customer Care's response Hey we are very sorry for the issues caused please share the ticket number so that we can resolve the issue.

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Address: H.no. 2206, Gurgaon, Haryana, 122001

I register my complaint on 26 oct, 2019 and on 29 oct, 2019 the agent picked my default product. They said that it will take 12-15 days to resolve my problem. Now its been 22 days and still i did not get any response from customer service.
I call them to know my status but their behaviour towards customer is not good. They cut the call without listening my complaint and they are not answer my call from 30 min. The poor service i ever had experience. The street vendors and hawkers are better than form the boat executive and their service.

Nov 20, 2019

Complaint marked as Resolved

They did not resolve my complaint yet.

boAt customer support has been notified about the posted complaint.

Nov 20, 2019

Updated by Neeraj Mandal They are not responding to my call still from 25 min

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R

Rowan pasha Pasha

from Mumbai, Maharashtra

Nov 20, 2019

I can't here right side

boat stone 1000 bluetooth speaker - Comment #3589153 - Image #0

D

Dewang Mhatre

from Noida, Uttar Pradesh

Nov 20, 2019

The power up button is pressed down and charging point has broken

K

Khyati Kumari

from Kolkata, West Bengal

Nov 21, 2019

The sound is not clear. It produces irritating sound. It's has been just four months I have been using it.

Khyati Kumari's reply, Nov 11, 2019

Boat earphone : producing irritating sound. Sound has no clarity.

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Address: Sadhak ramprosad road nazirapara krishnanagar nadia, 741101

Problem inplug complaint made on flipkart i have bought it from flip kart...in the chord the chord on headphone is doing problem... One side cannot be heard in headphone... The headphone age is 3 months... Please understandmy words andtry to solve my problem...in the plug there is a problem i cant hear on one side of my headphone... One side sound is not coming on one side

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D

Dimri Rahul

from Gurgaon, Haryana

Nov 20, 2019

I team, My self Rahul Dimri
My friend Gift me boat rockerz 255 wireless earphones, it purchase date is 31/10/2019 and this product i am facing the battery issue in it. I also registered a complaint on Boat service My ticket No is 777246, but no response is coming from your end. Please do some needful. as soon as possible ASAP.

A

Ali Asgar Goya

from Mumbai, Maharashtra

Nov 20, 2019

I accidently lost my invoice order no. #4516 of BoAt Airdopes 401 which i bought online on 22nd september and now mycharging case isn't working and the product is still in warrenty so please its an humble request of you to mail me

G

GCDO APSSA

from Visakhapatnam, Andhra Pradesh

Nov 20, 2019

Boat Rockerz 255 Sports Bluetooth Wireless Earphone with immersive Stereo sounds and Hands Free Mic (Active Black) - Left speaker not working.

boat basshead 100 - Comment #3589802 - Image #0

S

sumit harade

from Mumbai, Maharashtra

Nov 21, 2019

I've filed a complaint for my boat rockerz 400 headphones as they are under warranty and it was picked up on 13th Nov-2019 and successfully received at the service center on 15 th November after that i haven't received any update neither they are replying to my mails nor to calls.
My ticket id is 775914

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Address: Survey no:3,khatha no:8, post:dooravani Nagar, vijinapura, rammurthynagar near new police station, 560016

I had sent my Bluetooth headphone for service and replacement on 13/11/19.
Today I got mail like product issued. I didn't get any replacement product. I can't able to track my ticket no. It's showing error. Customer care guys are not at all responding properly. I don't know what customer service they are providing. These guys only taking the product not returning. Very bad service. Please help me close this issue. My ticket no is 768963.

+1 photos

Dec 22, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

boAt Customer Care's response Hey did you receive your product??

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B

[email protected]

from Mumbai, Maharashtra

Nov 20, 2019

My boat rockerz 255 Bluetooth headphones is not working properly and The only problem is that bluetooth catches it and leaves it, so I have this headphone Replace my headphones in warranty.So please give me a quick reply

boat rockerz 255f - Comment #3589133 - Image #0

[email protected]'s reply, Nov 17, 2019

My boat rockerz 255 Bluetooth headphones is not working properly and The only problem is that bluetooth catches it and leaves it, so I have this headphone Replace my headphones in warranty.So please give me a quick reply

H

Harsh gadhvi

from Mumbai, Maharashtra

Nov 20, 2019

Earlier I ordered boat bassheads 220 super extra bass from Flipkart and after some time use now right side earphone not working properly so want replace this item can you please help me with replacement

boat rockerz 255f - Comment #3589211 - Image #0

yvishal's reply, Jun 13, 2020

Download your invoice and send me I resitre and complain your

S

sahilsunil

Nov 20, 2019

Its not working both side.i just buy before 2 months boat rockerz black.i bought 3 pices same model from amazon. 2 are working so can you please replace it.

N

Nannu001

from Mohali, Punjab

Nov 21, 2019

My Boat Rockerz 400 headphones not working.i am unable to power ON this even the battery charged.pls change this.

boat rockerz 255f - Comment #3590570 - Image #0

Nannu001's reply, Nov 21, 2019

My Boat Rockerz 400 Headphones not working, Not powering ON issue.

S

Sathya Elango

from Chennai, Tamil Nadu

Nov 21, 2019

I am reaching out to let you know that I have ordered “Boat Rockerz 225 sports Bluetooth” on order number:[protected] which was delivered on 12th August, 2019.

The same was returned for replacement on 5th October, 2019 and I haven’t received it yet. Kindly do look into it.

A

Abhi Sondagar

Jun 22, 2020

My boot rockerzz 255f is not working properly one side. That's way i was registered a complaint in boat warrenty services.
My headphone is under warranty
I was registered a complaint date 16 may 2020 and my Bluetooth picked up date 21st may 2020 and today i got massage like a WHHANDOVER
But i dont get my headphone returned.
So i request you to do something customer care is not giving respond so i humble request you to take action as much time as fast
I needed my headphone quick

boat rockerz 255f - Comment #3695395 - Image #0

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Address: Near MIT college ,hostel-5, Muzaffarpur, Bihar, 842003

Hi sir, my name is nikhil kumar, i am from muzaffarpur. Pin code 842003
I bought boat headphone 400 red /black from flipkart, after 2 month some distorting sound occur, so i complained to the boat and warranty services, they send the courier man to receive my headphones, through xpressbees,
After some day they gave my product as new product carbon/black headphone
This headphone power button is damaged
So i again complained about our product
Then xpressbees courier come and receive my carbon/black headphone on 22 september.
My awb no is[protected].
So i request u to give my product
Please sir
I month is passed

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A

Anas Akhtar

from Kanpur, Uttar Pradesh

Nov 20, 2019

Earphones right buds are not giving sound

my headphone is not given back to me - Comment #3589079 - Image #0

K

Kush Bhandari

from Mumbai, Maharashtra

Nov 21, 2019

The charging case is not functioning for my device.
So I have to manually power on/off every time .
Also it does not charge if not connected to a charging port, even if the charging case is fully charged

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Address: Near New children public school Sindhi colony vidisha, Vidisha, Madhya Pradesh, 464001

I was having problem in my boat 220 bass black wired earphones, which were under warantly period so I filled a warantly claim and they took it after a week I received a empty boat box with no earphones in it .. they are not even picking up there customer care number . This is not right . I have always been purchasing boarlt products but this is happening for the first time

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G

Gorasa. Durgaprasad

from Kakinada, Andhra Pradesh

Nov 20, 2019

I have purchased in offline may be I think 3 months from a retailer Now I have complete with my earphones it asking invoice number . Can you help me sir

I have received a empty boat packet - Comment #3589060 - Image #0

R

Rahul Bhandar

from Pune, Maharashtra

Nov 21, 2019

My headphone 1 side is not working .i got purchese date is 05.05.2019 order no is 407-[protected] please solve my issues as soon as possible.

Rahul Bhandar's reply, Nov 16, 2019

my headphone 1 side is not working .i got purchese date is 05.05.2019 order no is 407-5853047823550701 please solve my issues as soon as possible.

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Address: Sathya nagar, Dindigul, Tamil Nadu, 624802

Website: BoAt

My ticket number is 651328..i have claimed my warranty on Oct 11..but today date is Nov 18..still there is no update regarding the product from the boat side..even the customer care number is also not working.please help me with this issue ...very worst service from boat.It is really a pathetic scenario from boat side..i will never get an boAt products after this

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Address: #25, pranavi enclave, bikasipura, 560062

Hi Team,

The above product of was purchased in Mar'19 from Amazon seller online. The headset is functioning only on one side & sound can be heard only on one side of the ear.

Could you please arrange for the replacement of the above headset with a new one as the product is still under warranty.

Please call me in case of any questions.
Kindly do the needful

Regards
+91 [protected]

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Address: madhuban colony,civil lines,in front achievers school, Budaun, Uttar Pradesh, 243601

I bought a charging cable online from amazon on 30 september 2019. It stopped charging around 5 november. I want to replace the product and if possible a refund. It worked fine for a month or too i did not thought it would not work. The company cannot be trusted at all. I hope youwill support me satisfactorily. That whyi filed a complaint. The details were not supposed be that exaggerating but itwont accept if i kept it short.
My contact no. [protected], [protected]
Email: [protected]@gmail.com

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S

Shashimohan hegde

from Bengaluru, Karnataka

Nov 19, 2019

I had sent my Bluetooth headphone boat rockerz 255 F for service and replacement which under warranty. On 13/11/19 courier guy picked up the defected one. Today they closed my complaint. Still now I didn't receive my product back. Very poor customer service. I couldn't able track the product it's showing error, and customer care guys are not responding. My ticket no is 768963

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I registered a complaint and asked for a replacement, since it was in the warranty period. They picked up the product and after few days they closed my complaint ticket saying i received the product (Which i didn't) and sent me an invalid new customer number and of course they ain't recieving my call anymore (On old number). I have attached few screenshots.

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Address: near iti bhikhi road budhlada back side honda agency, Mansa, Punjab, 151502

My ticket no in boat register 727409 and i return product on 1 nov 2019 but after 15 days later showing only product is issued but not dispatch and they again and again showing this in my ticket so please waiting i still waiting and waiting for my charging cable and i have not enough money to again and again buy new cables so sir please sort out my problem waybill number :[protected]

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Address: 424001

I uploaded my complaint on 25.10.2019
Pick up request generated on 26.10.19
The courier company picked up my bluetooth speaker on 29.10.19
And courier company deliver on 31.10.2019
After that there is no status update about my product.
When i try to track my shipment it shows no details available.
The courier company is unaware of the shipment.
Boat complaint portal is not updated nor they respond to my emails nor the customer service no. Works. They keep us waiting for 10 mins and the call disconnects.
What kind of service is this?

If you cannot keep the warranty terms given
Very bad hopeless service by boat
8th class service

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Sir i am writing this complaint 4th time in span of 20 days still no use. It has been showing replacement product issued since october 22nd still not delivered. I am waiting and waiting and now i am pissed off sir. Please help me sir, i cant even buy a new one as i am waitinh for old one i bought that ear phones with all my pocket money now i dont have any of it left. I am literally crying sir please help me sir please help me... I am deeply requesting sir

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Address: Varkala, Thiruvananthapuram, Kerala, 695141

My two products one is boat cable which is bought on october 10 and got complaint i. E, loose connection on october 22nd the product picked up on 23rd october and status is showing that replacement issued on nov 6.
My complaint registered number is 692525.
Their customer care number is not responding all the time. There is no reply for my emails.
I think this company is cheating customers.
Similarly my next boat product boat aavante 1550 bluetooth speaker has some connectivity issues. They took my product on october 30 and showing replacement accepted on nov 9. Still date i am not getting any reply.
Complaint registered number is 697369.
Why these much delay?

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Address: C-255, 2nd Floor, Guru Gobind Singh Industrial Estate, Next to Jay coach Off W.E.Highway, opposite Lotus park, Shri Ram Mandir Rd, E, Mumbai, Maharashtra 400063, 400063

I've filed a complaint for my boat rockerz 400 headphones as they are under warranty and it was picked up on 13th Nov-2019 and successfully received at the service center on 15th November, after that i haven't received any update neither they are replying to my mails nor to calls. And todays date is 2nd of December still their is no update.
My ticket id is 775914

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G

Gavendra shah

from Delhi, Delhi

Dec 3, 2019

I have bought boAt Rockerz 255 Sports Bluetooth Wireless Earphone on 10 Feb 2019, and it is still under warranty and is not working.

Order Number:[protected]
Invoice Number : DEL[protected]
Order Date: 10.02.2019
Invoice Details : HR-DEL[protected]

please do the needful.

boat rockerz 400 replacement - Comment #3597947 - Image #0

G

Gajendra Rahul Bohra

from Mumbai, Maharashtra

Dec 3, 2019

I want to know that my boat wireless earphones is orginal ya duplicate

boat rockerz 400 replacement - Comment #3598140 - Image #0

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