boAt Complaints & Reviews

Address: , Jnanasahyadri, Shankaraghatta, Road leading to Kuvempu University, Shimoga, Karnataka 577451, Shimoga, Karnataka, 577415

I had registered complaint on 4 october with a ticket number 628926. The product was collected from me on 5th and the service center received on 11 th of october, when i check in boat website with my ticket. I saw that on 19th the agree for replacement but till now there is no change in replacement
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails
This is the way boat service center working they should respond call at least
I want to raise a complaint on consumer forum regarding the issue if i don't get my product
It was 1 mont no one answer call they won't reply to mails
They are ridicules and irresponsible to wards the customers

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Address: Thane, Maharashtra, 400607

As my boat bluetooth headphone (Boat headphone 261 red colour). Was not working properly so i requested for replacement as my complaint was raised and pickup order was also generated pick up date was 24th september courier was xpressbees as i tracked the courier it shows lost in description, when i contacted courier facility they said from their side the lost product fees has been paid to boat company to know further details you have contact boat. As 2 months has been passed no email or message from boat and their customer care number also not reposing.
Complaint no. : 558272
Awb number :[protected]

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S

sunil kerkal

from Mumbai, Maharashtra

Nov 5, 2019

I will buy boat wired earphone in snapdeal.this product is not genuine because of this products mic is in right side. Snapdeal called me written confirmation from brand side that its not genuine product then i will refund u

product was not replaced - Comment #3577718 - Image #0

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A

[email protected]

from Delhi, Delhi

Nov 5, 2019

Sir, I give boat bassheads 900 headphone for service on 08:10:2019 till now there is no updates of my headphones my ticket no is 633930 . Please give update on my phone/email...

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I already submittedy my complaint but no use even they resolved the problems of tge custokers who complained after me. So i am requesting once again. I claimed warrant on my boat ear phones at the start of october even the pick up was taken lately. Finally it showed replacement product issued on october 22nd it has been 10 days still no change. They even not replying to emails and not attending calls. Why this kind of bad service. I need my product back as fast as possible. Otherwise they will loose a customer. Please help me fast
My ticket id - 611582

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lakshmipathiK

from Hyderabad, Telangana

Nov 5, 2019

One side of wireless headphone was not working properly, so i raised complaint on 26 september 2019 and product is picked on 30 september 2019, after tracking my shipment no591859. Customer care not responding for calls and mails.

so much delay in replacement product delivery - Comment #3577649 - Image #0

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Address: nusrl boys hostel , national law university, kanke , ranchi pin - 834006, Ranchi, Jharkhand, 834006

I have given my basshead 225 blue earphone to claim warranty by online complaint but it has been more than 30 days no one is attending my call and no one is replying to my email. And even the tracking status is not showing. Plz return my boat earphone. It's been more than 1 month. I have also called ranchi service center they said now they don't have boat agency anymore. I have been calling and mailing boat customer care for past 1 month so that i can get my product back but no one is listening to me if i don't get my product back then i will go to consumer court that will be my last option if i don't get my product boat earphone back.

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Avneet kumar saini

from Delhi, Delhi

Nov 6, 2019

No voice in right side speaker
date-06.11.19
so please repair or replace this item
invoice no. -s4fe4f/19/40915
invoice date:-31.08.2019

not getting my earphone back in warranty - Comment #3579253 - Image #0

not getting my earphone back in warranty - Comment #3579253 - Image #1

not getting my earphone back in warranty - Comment #3579253 - Image #2

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Address: Block B-1259, Palam Vihar, Palam Vihar, 122017

I had raised a complaint for my boat earphones whose one side was not working, following which my product was picked for repair, repaired and being sent out for delivery (As per messages i have received). I never recieved my earphones back and the tracking ticket had been closed. I have tried multiple times to reach out to the customer care but in vain. I am not able to understand whose end is the loop hole. It has been more than 2 months

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've filed a complaint for my boat bass head 225 as i had complaints on 4th september and it was picked up on 20th oct 2019 and successfully received at the service center on 25th october after that i haven't received any update neither they are replying to my mails nor to calls.
My ticket id is 514428

This is a very long time period for replacement please replace my product as soon as possible

+2 photos

Nov 5, 2019

Complaint marked as Resolved

Yesterday, i have received replacement... Thanks Boat Support Team...

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Address: Sun Mill Lane, Swami Sadan, Mumbai City, Maharashtra, 400013

I gave my bluetooth for replacement as it's left ear has stopped working, the product was picked up and when i tracked it shows that it's our for delivery on 24th of oct but i haven't received my product yet
When i tried to contact their customer care they never pick up their call
Tried to contact through mail but haven't got any reply yet
My ticket number is 659159
Tbh this is my last time i am ordering any boat product
And will make sure my friends don't order any product of boat

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Nov 06, 2019

Updated by Mortal It's 5 days now notifying boat service from your side but haven't received any mail or msg or call
Plss make sure u do follow up on it thanks
Will be waiting

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I claimed warrant on my faulty ear phones they took from me and in status its been showing that it reached the boat companey and replacement product issued since october 22nd but still no delivery. Its been 9 days still no update. Why this kind of poor service from a big brand??!. They even not replying to my mails and not answering my calls. So please help me fast
My ticket number: 611582

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I have given my product for replacement since last 20 days and i am not getting any update regarding the product's status on status forum.
Please provide me status and deliver it as soon ad possible..
Ticket id 639050
Order id. [protected]-639050
Tracking id.[protected]
Product was ordered by the resistered no. [protected]
And My mob no. [protected]

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Address: Rohtak, Haryana, 124001

I raised a complaint on 14 october of boat rockerz 255 f and it was delieverd to the boat care at 19 october and on 25 october i get notification that replacement product is issued but today is 30 october and i dont get any other information about dispatching even the customer care doesnot pick up my calls or nor replies my mails i want my product back and seriously i get very bad impression of boat company from this

My ticket no. Is-665886

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I have raised complaint on 5th oct about my boat rockerz earphones and they picked up my order and it's reached service station on 14th oct but till now i don't see any updates about replacement/repair.

I tried to call and mailed multiple times but no response those guys.

Ticket number raised for replacemenr is 626734.

So please help me to resolve issue as soon as possible

Oct 31, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

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A

Anirban03

from Kakching, Manipur

Oct 30, 2019

Its been more than 4 days but I didn't get my replacement. bIts status is delivered but when will I get it. What the hell are you guys doing. Please reply asap!

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S

Satish Lanjewar

from Delhi, Delhi

Oct 30, 2019

I had register complaint for boAt Rockerz 275 Bluetooth headphones in warranty period. Product was pickup by you but what is the status of my headphones when it will return to me your replacement no idea. Kindling mail me or call me regarding this
My ticket I'd:- 633929

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Address: F-54/3 Street No 2A II floorVirender Nagar, 110058

Have been waiting for my replacement product from past one month. The replacement product was issued on 26 sept and i have yet not received it. The complaint has been going on for too long. No one responds to emails and no one picks up the calls. There is no way to follow up with the customer service executives. It's highly incompetent on their part to provide such pathetic service. Should have not submitted the product. Receiving no product is just as bad as a faulty product.
Ticket no: 485344

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Manikandan Vijayan

from Ernakulam, Kerala

Oct 31, 2019

Even though I fully charged my headphones it is not still on, I think power button is not working

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Šhûbhâm Kümáŕ Ňîšhäď

from Gorakhpur, Uttar Pradesh

Oct 31, 2019

My shipment was picked from gorakhpur and delivery is showing in bulandshahr

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Ruteah

from Delhi, Delhi

Nov 1, 2019

Ticket number 607392 still not resolved. Already the pick up of defective headphone has been done and new headphone is still owns ng for delivery. Please update

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Address: Court circle below mayur lodge hubli karnataka, Dharwad, Karnataka, 580029

What the hell the boat company is doing ftom past 30 days back i have given my product back for the replacement for the problem in the mic of earphones... The courier has picked up the product back long back ago one month... The company has been received the product since 1 month what they are doing witg the product... I think they are taking from us by saying that they will replace the same piece has been sold out for the new customer saying that is been the branded one... Boat company is making very bad opinion on the customer really... Im sure... If i don't get the product back im sure im going to complain on the company... Ny order id is 637584

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ranjit chand

from Delhi, Delhi

Oct 30, 2019

When i listening the music the speaker was automatically turn off.when i want to on the speaker again the speaker couldn't start.i think the charge of the speaker was low.i charge the speaker but they still not working.

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KESHARI SHIVAM

from Mumbai, Maharashtra

Oct 31, 2019

Same is happening with me, not getting any update regarding the product on status forum, and custmer care services are always unavailable.
What to do, where to go 😡😡😡
Completely irresponsible services ...

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Address: Dharwad, Karnataka, 580029

What the hell the boat company is doing ftom past 30 days back i have given my product back for the replacement for the problem in the mic of earphones... The courier has picked up the product back long back ago one month... The company has been received the product since 1 month what they are doing witg the product... I think they are taking from us by saying that they will replace the same piece has been sold out for the new customer saying that is been the branded one... Boat company is making very bad opinion on the customer really... Im sure... If i don't get the product back im sure im going to complain on the company... My id is 637584

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Kashyap@

from Hyderabad, Telangana

Oct 28, 2019

Earphones of bossheads220 red was taken for warranty service by boat company on 25th of sep 2019 but its been a month and there is no response from them ...this is so not the service we expect from them...even sometyms there customer service number is also not responding
Kindly process this pending complaint as soon as possible

not giving my product back - Comment #3571898 - Image #0

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Saravanakumar Lingaraj

from Chennai, Tamil Nadu

Oct 30, 2019

My AWB number is[protected] . Still now I didn't get any response from your side. My delivery status is not showing the tracking number for the way. No update from your side. My product is not delivered still now only . I sent lot of mail from your type of boat company . Kindly check and let me know.

not giving my product back - Comment #3573202 - Image #0

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My boat rockerz 270 wireless earphones started to trouble me after few months. I sent the product for replacement and was told a replacement has been issued on 19th october 2019. Its 27th october 2019 and i haven't received the sam yet. There is no tracking number that i can track my shipment with it and god knows where the product is. Please find me a solution

boAt customer support has been notified about the posted complaint.

Oct 27, 2019

Updated by Soham Dubey Ticket number : 625001

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My ticket number is 636011

Picked up product on 8th oct and product received by service center on 18th oct (Check with track details). After serval calls and mails. On 24th oct product replacement issued. Still it not yet dispatched. When i am going to get my product. Kindly this solve issue immediately. How long i should wait.

Warranty period itself service getting worst. Please understand what impact you creating on customer mind

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madhu47

from Mumbai, Maharashtra

Oct 28, 2019

Hello

my ticket no 639563 its been 10 days i haven't received any replacement from the boat kindly address it

delayed dispatch - Comment #3571919 - Image #0

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Address: Hettich India Pvt Ltd, Adventz center, #28 ground floor, Cubbon Road, Shivaji Nagar, Bengaluru, 560001

My ticket number is 660523

Picked up product on 15th oct and product received by service center on 17th oct (Check with track details). After serval calls and mails. On 24th oct product replacement issued. Still it not yet dispatched. When i am going to get my product. Kindly this solve issue immediately. How long i should wait.

Warranty period itself service getting worst. Please understand what impact you creating on customer mind.

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Pharri K

from Bengaluru, Karnataka

Oct 28, 2019

No update till today when i will receive my product. When they will dispatch

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Address: Mumbai City, Maharashtra

I have boat speaker by model stone grenade xl. I ordered it from amazon after few days it stopped working so i raised a complaint and they changed it but after few months it again was not working properly so i again raised request to change the product on 9 oct 2019. But still no pickup is done even though its showing pickup generated but i have not received any call from courrier partner its status by the tracking no that company provided me to track the product says pickup cancelled by shipper. Boat customer care number doesnt works even after waiting for to long they hang up said we will connect to you shortly. I want strict action to be taken for not providing the service which they claim my ticket no is 648053.

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Address: H.no. 990, Sector 23, Faridabad, Haryana, 121005

Ticket number - #484706

Terrible terrible mistake.
Nobody picks the call from customer care nobody replies to mail are you people fooling the customers.

This is what boat is all about, cheating the loyal and old customers by first sending defective products and then not responding to the clients. It's been
3 months my earphones are not even returned.

Tracking id[protected]
Order id fdim-484706

Delhivery

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I had registered a complaint with boat on their website about an issue with my bluetooth speaker boat stone 200. My ticket number is 652511. On their website it shows the replacement has been approved but i've not received any kind of e-mails or messages and their good for nothing customer support never connects. They picked up the product from my location on the 12th and was delivered to boat on 16. They updated on their site that they recieved the product on 17 first and now it says they received it on 24th which is absolute # i'm really disappointed and sad that i bet my money on such a stupid company like boat. And it's companies like this that can't stand upto the expectations of the customers that ruins our country's name

boAt Complaints & Reviews

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regarding orient receive my replacement product

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product was not replaced

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so much delay in replacement product delivery

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not getting my earphone back in warranty

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boat earphones not delivered after being repaired

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my ticket id is 514428- no one is

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boat rockerz 275 active black bluetooth

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replacement product didn't come

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delay in replacement product

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not get my product back

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no updates for my product after faulty earphones picked up

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product not delivered

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not yet received the product.. and no tracking

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not giving my product back

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boat replacement not yet received

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delayed dispatch

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replacement dispatch compliant

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warranty is not executed.

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the product is still not picked up

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warranty service

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