boAt Complaints & Reviews

I raised a complaint on boat's website about my faulty stone granade speaker with complain ticket no: 799874 on 21 nov as it had stopped working. 2days later my speaker was picked up from my home (On 23rd nov).
Then it took 7 days for it to reach mumbai which it finally did on 29th november. Then 2 days later (2 dec), i checked for the status of my complaint on your website and it stated that a replacement unit was issued (Attaching a screenshot for the same). After that i haven't heard from you for a single time in 12 days. So it's my kind request to provide me with some update about the progress of my complaint as soon as possible. And provide me with the replacement unit asap. Your customer support won't pick up my phone and it's just pathetic. According to you the replacement is already issued so why aren't you sending the speaker back to me. Kindly revert back to me with an update

Thanks and regards
Prakash chudasama
[protected]@gmail.com

The customer service is answered by an automated system asking me to register the product and sent me a link which does not work. I have tried visiting their website and registering but i have yet to receive the confirmation message and it has been more than 10 days. I tried to mail them and again they sent me a mail saying to register on their website but there is no response from them, no matter how many times i tried to register. And sometimes the website doesn't work. Claiming warranty on a defective product product shouldn't be this hard.. I feel like they purposefully made it this hard to claim the warranty.

I used this product for 15 days, then it was not switching on, i raised complaint in boat support. Pick up and replacement was initiated, got the replaced product after 15 days, the color i had initially was blue/black and got the replaced product and carbon black. Apart from the color difference the product also had cushioning difference hence i wanted the initial product which i had ordered.

Tried calling customer care to check about why they had sent a different product, after a wait of half an hour customer service representative finally attended the call and i when i asked about why different product they said that other product was out of stock. Which was quite surprising for me. I asked them at least you should check with customer or inform them that the required product is not in stock but directly sending some other product. Anyways they told they were not sure whether they will get the same product in stock soon or not hence they sent this one.
I dint have much to argue on that so i disconnected and started using the product which i had got.

It worked fine for half an hr and later only one side of the headphone working, again i have registered a complaint and they have initiated replacement, waiting to see how long this to and fro of the product will go on :p.

Also while sending back previous product i had sent the connecting cable as well, which they have not returned and they said they will not be sending it back as that will go to scrap.

First product which i had brought from boat, i have these complaints.

This is the ticket number :823613

Boat rockerz 480 bluetooth wireless earphone is not working. Bluetooth connection failed oftenly. Device connecting and disconnecting sometimes when we try to establish the bluetooth pair with mobile i had bought this product in 16 july 2019. And i have 1 year of warranty on this product. Please help me out with this issue in this product how to get it resolved asap.

I have ordered Boat rockerz 255 active black bluetooth earphones on flip kart website. Exchange and return time period has been over. So, I'm here to inform the problems with the earphones. Firstly, if I move only few inches away from my phone music from Bluetooth earphones stops automatically. While on call also it is making some annoying sounds to outsiders whom I talking to. So, I want to return the product immediately and I request you to process my complaint as soon as possible.

Boat rockerz 255 mera ek earphone kharab ho gaya hai right wala
Please help
I am daily use earphone please help fastly
I need it for earphone
iske connecting mein dikkat aati hai kabhi kabhi apne aap hi disconnect ho jata hai battery backup battery low ho gayi hai please feedback and fast again mujhe bahut nind hoti hai please

I have ordered boat rockerz 255 active black bluetooth earphones on amazon website. Exchange and return time period has been over. So, i'm here to inform the problems with the earphones. Firstly, if i move only few inches away from my phone music from bluetooth earphones stops automatically. While on call also it is making some annoying sounds to outsiders whom i talking to. So, i want to return the product immediately and i request you to process my complaint as soon as possible.

Hello,

I have registered a complaint on boat on 4-nov-2019. Complaint no is : 744813

On 05-nov-2019, boat pickup my product and i received one mail with waybill number[protected] and on 15 nov service center received my product for servicing and on 28-nov-2019 i got a status as 'replacement product is dispatched'. And waybill number of dispatch product is[protected] but still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting,
When can i expect a delivery of my replacement product.

Regards,
Prasad

I purchased boat rockertz 255 earphone in october 1. But now already one side of the earphone is not working. Since it's in the warranty period i would like a exchange of the product. Else not please refund my money back. The product is already damaged. Do reach out as soon as possible and provide an exchange with the product. Please provide a point of contact else refund my money back....

I have sent my earphones for replacement and the company has issued a replacement it's been a month and more that they are not sending back my earphones or responding to my calls or emails... They just send me messages that they will send the earphones... Please help me out and ask them to return my earphones. Or else at least tell them to return my money. I am attaching the screenshot here

Boat rockerz 255 sports bluetooth wireless earphone is not working and it has became one sided. Where only the left side speaker is working and right side has became dis functional. I had bought this product in 20 jan 2019. And i have 1 year of warranty on this product. Please help me out with this issue in this product how to get it resolved asap.

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I bought the product boAt Rockerz 255F Bluetooth Headset with Mic and 5 months later one side of the earphones is not working. The customer service is answered by an automated system asking me to register the product and sent me a link which does not work. I have tried visiting their website and registering but I have yet to receive the confirmation message and it has been more than 10 days. I tried to mail them and again they sent me a mail saying to register on their website but there is no response from them, no matter how many times I tried to register. And sometimes the website doesn't work. Claiming warranty on a defective product product shouldn't be this hard..I feel like they purposefully made it this hard to claim the warranty.

I have purchased boat air dopes 411 v2 from flipkart a month ago. But after using it for one month iam facing a problem in the right side ear dope. It is discharging very fast, even when it placed in charging case it is getting discharge. That makes alot of inconvinience and even its customer care response soo poor. So kindly accept my complaint and resolve it as soon as possible

I raised a complaint on boat's website about mu faulty stone 1400 speaker on 11 nov (24 days ago) as it had stopped working. 2 days later my speaker was picked up from my home (On 13 nov).
Then it took 7 days for it to reach mumbai which it finally did on 20th november. Then 2 days later (22 nov), i checked for the status of my complaint on your website and it stated that a replacement unit was issued (Attaching a screenshot for the same). After that i haven't heard from you for a single time in 14 days. So it's my kind request to provide me with some update about the progress of my complaint as soon as possible. And provide me with the replacement unit asap. Your customer support won't pick up my phone and it's just pathetic. According to you the replacement is already issued so why aren't you sending the speaker back to me. Kindly revert back to me with an update

Thanks and regards
Aditya pandey
Email-aditya. [protected]@gmail.com

I have purchased the boat aavante bar 1550 sound bar on 15/05/2019 suddenly it is stopped working. This product is come with the 1 year warranty.
When i have raised the complaint in the boat customer care but they people not responding properly. Customer care executive always saying wait for 48 hours we will send engineer at your door step.
I have called lot of time to customer support but their phone is always showing busy and in week days they are saying we are closed. Now it's already 60 days over. I have submitted the 2 ticket till now but when i try to track in the https://support.boat-lifestyle.com/ it is always showing invalid tickets.

Ticket no :-

1. 597289
2. 631597
3.688170
4.825217

I bought a boat rockerz 255f bluetooth headset with mic through flip-kart on oct 2019. Since after two months o[censored]sing right side of the headset is not working i have already registered complaint regarding the same (Ticket number 800057) date on 22nd nov 2019 and reverse pick up has been initiated through xpressbees on the same date and waybill number is given (Waybill number[protected] but the reverse pickup is not done yet and the contact number given for the reverse pickup the concern person is not attending the call i tried reaching him more than 10 times for last 5 days.

I have purchased boat bassheads 100 in-ear headphones with mic (Black) on 2nd may 2019 through amazon, which has 1-year warranty. But now these earphones stopped working and also show the sound issue from the last few days. These earphones give the very bad quality of sound which is understandable to me or another person. Kindly reair these or replace these. Thank you. I hope you will take the necessary action as soon as possible....

I purchased boat 225 black wired headset on 27 may 2019 from amazon. I've registered the product and i want to claim warranty for the product. I'm trying to lodge a complaint on the boat website from last 1 month but it is not allowing to do so. Whenever i call on their number they give the scripted answer there is issue with the website.

I dont know now how to claim warranty. Please help

The product has a one year warranty and within the warranty period the hearphone stopped working and i couldn't hear on both the sides of the hearphone and expecting a new product in replacement of the same. The boat hearphone had stopped working completely i couldn't hear anything. Firstly i couldn't hear only on the right side and later both the sides stopped working