boAt Complaints & Reviews

Address: Hyderabad, Telangana, 500090

I bought boat rockerz 255 wireless headphones this year and right side stopped working. My product is within warranty but companyâ€™s customer care number is not working and service centre address is given but cannot find the store. When the service centre phone number provided my company is called... The person is saying wrong number. No response from emails also.

Jan 2, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

boAt Customer Care's response Dear Customer,

Deep Apology you may reach our Customer Care :[protected]am - 7pm).
Warranty Link : https://support.boat-lifestyle.com/
Service Centre list : https://www.boat-lifestyle.com/pages/service-center-list

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D

Divya shukla23

Aug 17, 2020

I BOUGHT BOAT STONE 230 WIRELESS SPEAKER VIA FLIPKART ON JULY 8 AND IT STOPPED CHARGING ON 25TH JULY SO I NEEDED TO REPLACE IT AND CLAIM MY WARRANTY MY PRODUCT WAS PICKED WITH ON 28TH JULY WITH TICKET NO.1337499 and i am not getting any response with them now and also my product isnt delivered to me yet! i never expected this from boat they dont even answer calls and its very disappointing.

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Address: B-6/201, swastik complex, old kosad road, Amroli, Surat., Surat, Gujarat, 394107

Website: www.boat-lifestyle.com

The payment of my order is done but bill or order confirmation mail is still not received, and if i check track order on boat website the number for order shows its incorrect number.
Date of incident: 29-november - 19
Upi transaction id :[protected]
The only number it shows while payment is this : [protected]
I didn't receive any kind of confirmation email from the boat or ndsl.

boAt customer support has been notified about the posted complaint.

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I have order a product on https://www.boat-lifestyle.com/ but product didn't dispatch and given customer care number also didn't work.
And they also didn't give reply on email and i have paid 399rs for same and i want to cancle order and want to intiate full refund into my same payment method so help me regard this
Product:-bassheads 162 - black
Order id:- #8334

Jan 5, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2019

boAt Customer Care's response Hey sorry for the inconveniences you faced, please mail us your concern at [protected]@imaginemarketingindia.com so that we can resolve the issue asap.

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Address: Flat 7,13/A,Near golden lake view apartment,4th Main Rd, NGR Layout, Roopena Agrahara, Bommanahalli,, 560068

I can't receive my earphone after online warranty process.
I can apply 23/10/2019 to boat website.
Then 25/10/2019 received my boat extrabass 225 red.
According to xpressbess my product already shipped mumbai boat branch at 30/10/2019. But i called customer care they always told to me your complaint is pending. I have some proof i can attach.

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Address: 500032

My defective product was picked up on 8th of november it is showing replacement issued on 18th of november it is 29 today still not dispatched when contact costumer care they asked me to wait for 2 days with patience i waited and then tried calling the team again after two days. It is really hard to get in touch with this people after a long wait of 30 mins this aldy answered the call and asked for ticket number i asked her to wait for a minute this lady disconnected the call and i was so pissed off and the lady lady told me that the ocean blue color is not available (225 ocean blue) as it is a limited version. Even i agreed for red or black which ever is available she promised that it will be shipped by 4:30 in the evening on 28th 2019 still no update. It is only 3 months since i purchased this item. Solve it at the earliest. My ticket number 757047

Jan 2, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2019

boAt Customer Care's response Hey we are extremely sorry for the issues caused to you, please mail us your queries at [protected]@imaginemarketingindia.com so that we can resolve it asap.

Regards,
boAt Crew

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Address: Konappana Agrahara, Electronic City, Bengaluru, Karnataka, Bangalore, Karnataka, 560100

I have tried on boat coustmer care to raise complaint that my head phone not working but i am not able to raise complaint in site and when i tried to contact customer care the person cut my call in two times and my head set has warrenty now and i need a solution for it. I cant understand how irresponsible when one customer called customer care and they cut the call with out any confirmation its totally unfair. I need solution for this

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My name is najish sayyed and i had buyed boat basshead 225 and after 8 month's one side of it stops working so i claimed warranty of it and after my reverse pick up i tried to talk customer care executive and then i came to know that boat customer service is very low it took about 10-15min just to talk with customer care executive, i literally trust on boat accesorios its very good but their service is not good as compare to other company's...

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Address: Infinite travel services,104 hindustan kohinoor complex, LBS Marg, vikhroli west 400083 MUMBAI, MAHARASHTRA 400083 India Phone number: â€ª9819846804â€¬, 400083

Website: consumercomplaints

Boat rockerz hands free not working properly. Suddenly off / on switch not working properly. If i charge red start but then blue light not start.

Boat rockerz 255 sports bluetooth wireless earphone with immersivestereo sound and hands free mic (Active black) | b07c2vjxp4

Warranty card attached for your reference.
Warranty card invoice number is bom[protected]

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Address: E block 84A Nanhey Park, Uttam nagar New Delhi 110059, New Delhi, Delhi, 110059

I bought bluetooth boat rockerz 255 it is under replacement warranty but it's not working please help me to replace the same. As per the catalogue door to door service available but website redirecting me to register complaint but it is not registering the same as it gives me address to visit, but i dont have time to visit that far. Hence need help. Please find the attached documents for product details.

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2019

boAt Customer Care's response Hey sorry for the issues you faced, please mail us your concern at https://support.boat-lifestyle.com/ so that we can resolve the issue.

Nov 28, 2019

Updated by Sujeet1505 The link you provided is a ###. That does not create any ticket. Stop fooling people in the name of replacement warranty. You are forcing me to use lewd language. I cannot visit Karol Bagh because my condition is not good. Are you trying to finish the warranty by providing such comments.

Dec 11, 2019

Updated by Sujeet1505 Fraud company

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S

Sujeet1505

from Delhi, Delhi

Nov 27, 2019

I already complained but it shows address please help.

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Address: 201301

My ticket no is 744813
as i received mail on 15 november that my earphone reached their service center and it will take 4 days to dispatch
but after 4 days i did not received any mail and message regarding that.
So i just check on this https://support.boat-lifestyle.com/
with my ticket no.744813 and there on 18 replacement request issued, now today is 26, but i did not receive any mail and even i mailed them just to clarify me either they are working on it or not but nobody response.
now from 15 until 26 almost 12 days but i dont know what is the status of my ticket.

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Address: Thane, Maharashtra, 421302

I buyed boAt Super Bass Rockerz 400 Bluetooth On-Ear Headphones with Mic (Grey/Green) from amazon on 17 sept 2019, & now it is not working. It is still under warrenty.
I tried to contact boat customer care to complaint about it, they send one link to my mobile number to register complain but that link is not opening.

So, request you to help on this.

boAt customer support has been notified about the posted complaint.

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N

Naval Kishor Rathore

from Mumbai, Maharashtra

Nov 26, 2019

I have a problem. My product is boat rockerz 400 carbon black left side speaker is not working. So I am not satisfied on this product.

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Naval Kishor Rathore's reply, Nov 23, 2019

I have a problem. My product is boat rockerz 400 carbon black left side speaker is not working. So I am not satisfied on this product.

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Address: Hostel no. 8 Neelkanth boys hostel mdu, Rohtak, Haryana, 124001

. I think boat company is a fraud company. I purchased a boat rockerz 255f bluetooth earphone. Every 2nd month one side speaker is not working properly. I complaint fir repair or replacement. They sent me lower model wired earphone. I have oneplus 7 phone which doesn't have any slot for round pin earphone. So please resolve my problem otherwise i will filed a case in consumer court against you. And you will pay me more then this earphone price. Very poor customer service. No one pick my phone.

Dec 26, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

boAt Customer Care's response Hey sorry for the issues you faced, please mail us your issues at [protected]@imaginemarketingindia.com so that we can resolve the issue.

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A

arushi gambhir

from Noida, Uttar Pradesh

Nov 26, 2019

I have been trying to register the complaint on Boat site & also tried calling on given number.however, none of the same is responding .it has been a week

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A

amy yo

from Mumbai, Maharashtra

Nov 27, 2019

I ordered a boat bassheads 225 and paid the amount but order has not been placed my bank is saying that we have credited the amount to the marchant bank and contact eith the marchant buti tried to call boat customer care so many times but no help, boat service centre is not picking the call no response please help what i can do for this issue

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H

Hemanth548

from Hyderabad, Telangana

Nov 27, 2019

My headphones are functioning on one side only. I brought the product in Jan 2019. I request for replacement.

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It's such annoying that a product doesn't work within one month of purchase. I am able to hear calls but no noise cancellation. No music audio being played through airdopes 311v2. Just mere waste of money. You have cheated on us by selling local or duplicate product. I need refund. I am handset as i don't have any other option... So basically i have severe issue with boat product now and don't want to be recommended any way at any cost. I used to buy earlier lot of boat products but seems the service and products doesn't last long.

They may be branding and huge well known actors but should not be branded at all.

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Address: Brew Bakes cafe and bistro, 414111

Boat rockerz active black 255 bluetooth headset has been purchased on 12 september 2019. From 23rd october 2019 both earphones are not working properly. I have register complaint almost 3-4times :-this was the response given only
Hello archana nagargoje, your complaint has been successfully registered with us and your ticket number is 746833

Our new customer service number is 91-[protected]

boAt customer support has been notified about the posted complaint.

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M

Mahendra KV

from Bengaluru, Karnataka

Nov 26, 2019

I have bought the Bluetooth ear plugs but the right side ear plug is not working, model: Boat Rockerz 255, kindly replace me with new ear plug, it is under warranty.

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V

Vishesh Pradhan

from New Delhi, Delhi

Nov 26, 2019

My boat bassheads 225 black are not working properly . Since it is under warranty I want to claim it and get it replaced .

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S

Shubham Gourh

from Mumbai, Maharashtra

Nov 27, 2019

On the date of 18/9/19 I've give my speaker for the replacement and yet i can't get it please send that to me. For that complain company give me the ticket no that is 486449.

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Address: Chennai, Tamil Nadu, 600003

I am from chennai. I bought boat 225 on january 20 2019, it was working fine. All of a sudden one side is not working, i tried to contact boat customer care many times, its of no use. No one is responding my call. Worst customer care i have ever seen. It has been more than 10 days, i completely have no idea what to do.

My contact details :
[protected]

boAt customer support has been notified about the posted complaint.

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T

Tushkitushar

from Delhi, Delhi

Nov 26, 2019

I have ordered boat bluetoorh earphone for RS 999 from flipcart on month of may 2019. It has given 1yr warrenty.. But now after 6months it's not working properly... 1 side is totally not working while other side has also many problems... I request you to please pay attention on it.. Thank you

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063, 400063

Hi,

My ticket # 753515 raised on 8th november.

Replacement product issued ticket status updated on 14th november after that didn't get any update. I am mailed them several time, but no responses from them. Customer care phone number is always not reachable.

The product was collected from me on 11th november and the service center received on 13th of november, when i check in boat website with my ticket. I saw that on 14th the agree for replacement but till now there is no change in replacement.

Request you to look into it.

Thanks,
Gopal subramanian

boAt customer support has been notified about the posted complaint.

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Address: Amrutnagar Ghatkopar, Mumbai City, Maharashtra, 400086

I have bought rugged v3 extra tough unbreakable braided micro usb cable from amazon on 6th march from amazon. It is not working and it is under warranty period, it has two years warranty i want to replace the product. I contacted amazon customer care they told to contact manufacturers. So pleasee replace it as soon as possible. Without charger mobile is of no use.

Dec 23, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

boAt Customer Care's response Hey we are sorry for the issues caused to you, please mail us at [protected]@redwoodinteractive.net so that we can resolve your issue.

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R

Ridhima Panwar

from Bengaluru, Karnataka

Nov 22, 2019

I have purchased boat rockerz 305 from amzaon on aug and now m having an issue related to plugs m unable to hear songs both the plugs are not working properly i want it to be repair as soon as possible beacuse m facing problem related to it

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Address: Vyshnavam , ezhupunna, Eramallor, Near putukulangara veli temple, Alappuzha, Kerala, 688537

My boat basshead 950 headphone which was only 1 month old stopped working i registered a complaint on their site and headphone was picked up and sent back for replacement. On 10th november the product reached their facility and on the same day 10th november my complaint status was updated saying replacement product issued after that no updates or messages. I tried contacting their customer support but no use.

Dec 22, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

boAt Customer Care's response Hey please share your ticket number here so that we can resolve the issue.

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O

obaid11khan

from Delhi, Delhi

Nov 21, 2019

My complain is registered and my ticket number is 764393 & product has been dispatched via tracking number[protected]. but till now my product is not recieved and till now updates is been provided.

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Address: Brew Bakes cafe and bistro, Ahmednagar, Maharashtra, 414111

I have purchased bluetooth headsets on 12th September 2019 but since 3 weeks both earphones not working. I registered complaint almost 2-3 times. Still no action taken from your side. I have atleast this time you will take some action. As for us 1500 is large amount and if product gives this type of result next time onwards how could we go for your brand sir/maam I hope u will do something for this.
As both earphones not working I can't use it

Dec 24, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

boAt Customer Care's response Hey we are very sorry for the issues caused please share the ticket number so that we can resolve the issue.

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Address: H.no. 2206, Gurgaon, Haryana, 122001

I register my complaint on 26 oct, 2019 and on 29 oct, 2019 the agent picked my default product. They said that it will take 12-15 days to resolve my problem. Now its been 22 days and still i did not get any response from customer service.
I call them to know my status but their behaviour towards customer is not good. They cut the call without listening my complaint and they are not answer my call from 30 min. The poor service i ever had experience. The street vendors and hawkers are better than form the boat executive and their service.

Nov 20, 2019

Complaint marked as Resolved

They did not resolve my complaint yet.

boAt customer support has been notified about the posted complaint.

Nov 20, 2019

Updated by Neeraj Mandal They are not responding to my call still from 25 min

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R

Rowan pasha Pasha

from Mumbai, Maharashtra

Nov 20, 2019

I can't here right side

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D

Dewang Mhatre

from Noida, Uttar Pradesh

Nov 20, 2019

The power up button is pressed down and charging point has broken

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K

Khyati Kumari

from Kolkata, West Bengal

Nov 21, 2019

The sound is not clear. It produces irritating sound. It's has been just four months I have been using it.

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Khyati Kumari's reply, Nov 11, 2019

Boat earphone : producing irritating sound. Sound has no clarity.

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boAt Complaints & Reviews

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boAt reviews & complaints page 280

no warranty support

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payment issue.

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about online order

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after 1 month don't receive my earphone boat bass 225 red

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replacement not dispatched even after multiple followers

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boat bass head 100

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boat rockerz hands free not working properly

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boat rockerz 255 one side earphone not working

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earphone lost

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I am complaining about my boat super bass rockerz 400 bluetooth on-ear headphones with mic (grey/green)

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they sent me lower model of earphone in replacement.

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music audio not working

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both earphones are not working properly

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boat headset not working unable to contact customer care

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boat ticket #753515 - not received my replacement product and no updates from cust care

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earphones are not working properly

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