boAt Complaints & Reviews

Address: pune, 411036

I have purchased the boat aavante bar 1550 sound bar on 15/05/2019 suddenly it is stopped working. This product is come with the 1 year warranty.
When i have raised the complaint in the boat customer care but they people not responding properly. Customer care executive always saying wait for 48 hours we will send engineer at your door step.
I have called lot of time to customer support but their phone is always showing busy and in week days they are saying we are closed. Now it's already 60 days over. I have submitted the 2 ticket till now but when i try to track in the https://support.boat-lifestyle.com/ it is always showing invalid tickets.

Ticket no :-

1. 597289
2. 631597
3.688170
4.825217

boAt customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600129

I bought a boat rockerz 255f bluetooth headset with mic through flip-kart on oct 2019. Since after two months o[censored]sing right side of the headset is not working i have already registered complaint regarding the same (Ticket number 800057) date on 22nd nov 2019 and reverse pick up has been initiated through xpressbees on the same date and waybill number is given (Waybill number[protected] but the reverse pickup is not done yet and the contact number given for the reverse pickup the concern person is not attending the call i tried reaching him more than 10 times for last 5 days.

boAt customer support has been notified about the posted complaint.

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Jeslina Beuls

from Ongole, Andhra Pradesh

Dec 6, 2019

And sound quality is not good

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Jeslina Beuls's reply, Dec 5, 2019

One ear not working

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I purchased boat 225 black wired headset on 27 may 2019 from amazon. I've registered the product and i want to claim warranty for the product. I'm trying to lodge a complaint on the boat website from last 1 month but it is not allowing to do so. Whenever i call on their number they give the scripted answer there is issue with the website.

I dont know now how to claim warranty. Please help

boAt customer support has been notified about the posted complaint.

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Address: Room No. 7 Golden Sunrise Co Operative Housing Society Palwadi Cross Road Dharavi, Mumbai City, Maharashtra, 400017

The product has a one year warranty and within the warranty period the hearphone stopped working and i couldn't hear on both the sides of the hearphone and expecting a new product in replacement of the same. The boat hearphone had stopped working completely i couldn't hear anything. Firstly i couldn't hear only on the right side and later both the sides stopped working

boAt customer support has been notified about the posted complaint.

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jesna louis

from Kochi, Kerala

Dec 3, 2019

I purchased an item rockers 255 Bluetooth headphone buy paying an amount of Rs. 1295. Money is deducted from my account through Razorpay. But I didn't receive any information regarding the purchase. I contacted Razorpay and they are saying money is deducted from the account so any further refund or process can be done by the merchant.

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My bluetooth headset started creating within unexpectedly less time. Initially it seems to be good. I liked the products sound and battery backup both. But now it's right bud have stopped working. On checking remarks about product i found that right bud is more vulnerable to damage because of presence of controllers. Company must work on the manufacturing.
I have been disappointed by the inferior quality of product. I hope, boat will provide me better experience in the process of availing it's warranty and i will get the replaced bluetooth within least time possible.

Jan 3, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2019

boAt Customer Care's response Hey sorry for the issues caused to you, please register your complaint at https://support.boat-lifestyle.com/

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Aaditya pandey007

from Noida, Uttar Pradesh

Dec 3, 2019

I have ordered baot earphone from boat website...then my page was redirected to razorpay page through which I paid 399 rupees as amount was given .razorpay send us an email mentioning that we have paid bt nothing from boat company...they didn't even send anything about the order of product.I ordered the product on 2 December 2019

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beast rider

from Delhi, Delhi

Dec 4, 2019

I got boat stone 200 in Amazon online shoping on 15 oct 2019. But the device is not charging from 25 nov 2019. I need to resolve this problem.

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Xxxyyzz

from Mumbai, Maharashtra

Dec 4, 2019

I have bought one headphone whose charging plug got inserted inside the headphone please help me out regarding that

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The payment of my order is done but bill or order confirmation mail is still not received,
Date of incident: 02/12/2019

I didn't receive any kind of confirmation email from the boat or ndsl. I contacted razorpay and they are saying that money is deducted so any further process or refund be initiated only by merchant ndsl or boat.

Dec 2, 2019

Complaint marked as Resolved

resolved

boAt customer support has been notified about the posted complaint.

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S

Saketh Bittu

from Hyderabad, Telangana

Dec 3, 2019

Hello Team,

I have bought boat rockerz 255 wireless headset 4months back and from few days left ear bud stopped working. As it has 1 year warranty iam expecting a new headset.

Please do the needful...

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U

utkarsh patidar

from Gadarwara, Madhya Pradesh

Dec 4, 2019

Earphones not working and it's in warranty

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Address: No 18b, olive, 1st main, 2nd cross, rkm layout, Maragodanahalli main road, 560036

I have order a product on https://www.boat-lifestyle.com/ but product didn't dispatch and given customer care number also didn't work.
And they also didn't give reply on email and i have paid 1499rs for same and i want to cancel order and want to intiate full refund into my same payment method so help me regard this
Product:-boat roackerz 510
Order id:- #8635

Dec 2, 2019

Complaint marked as Resolved

Its not resolved till now. It has been 2 days and still order status is unfulfilled. I need to cancel the order and there is no proper methods mentioned for doibg that and customer care is not giving response

boAt customer support has been notified about the posted complaint.

Dec 02, 2019

Updated by Joel07 Worst customer service i have ever come across.

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Ramkrushna Maharana

from Mumbai, Maharashtra

Dec 3, 2019

My carphone's microphone is not working.

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Ramkrushna Maharana's reply, Nov 30, 2019

My carphone's microphone is not working

Ramkrushna Maharana's reply, Nov 30, 2019

My carphone's microphone is not working

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Address: Hyderabad, Telangana, 500090

I bought boat rockerz 255 wireless headphones this year and right side stopped working. My product is within warranty but company’s customer care number is not working and service centre address is given but cannot find the store. When the service centre phone number provided my company is called... The person is saying wrong number. No response from emails also.

Jan 2, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

boAt Customer Care's response Dear Customer,

Deep Apology you may reach our Customer Care :[protected]am - 7pm).
Warranty Link : https://support.boat-lifestyle.com/
Service Centre list : https://www.boat-lifestyle.com/pages/service-center-list

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D

Divya shukla23

Aug 17, 2020

I BOUGHT BOAT STONE 230 WIRELESS SPEAKER VIA FLIPKART ON JULY 8 AND IT STOPPED CHARGING ON 25TH JULY SO I NEEDED TO REPLACE IT AND CLAIM MY WARRANTY MY PRODUCT WAS PICKED WITH ON 28TH JULY WITH TICKET NO.1337499 and i am not getting any response with them now and also my product isnt delivered to me yet! i never expected this from boat they dont even answer calls and its very disappointing.

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Address: B-6/201, swastik complex, old kosad road, Amroli, Surat., Surat, Gujarat, 394107

Website: www.boat-lifestyle.com

The payment of my order is done but bill or order confirmation mail is still not received, and if i check track order on boat website the number for order shows its incorrect number.
Date of incident: 29-november - 19
Upi transaction id :[protected]
The only number it shows while payment is this : [protected]
I didn't receive any kind of confirmation email from the boat or ndsl.

boAt customer support has been notified about the posted complaint.

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I have order a product on https://www.boat-lifestyle.com/ but product didn't dispatch and given customer care number also didn't work.
And they also didn't give reply on email and i have paid 399rs for same and i want to cancle order and want to intiate full refund into my same payment method so help me regard this
Product:-bassheads 162 - black
Order id:- #8334

Jan 5, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2019

boAt Customer Care's response Hey sorry for the inconveniences you faced, please mail us your concern at [protected]@imaginemarketingindia.com so that we can resolve the issue asap.

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Address: Flat 7,13/A,Near golden lake view apartment,4th Main Rd, NGR Layout, Roopena Agrahara, Bommanahalli,, 560068

I can't receive my earphone after online warranty process.
I can apply 23/10/2019 to boat website.
Then 25/10/2019 received my boat extrabass 225 red.
According to xpressbess my product already shipped mumbai boat branch at 30/10/2019. But i called customer care they always told to me your complaint is pending. I have some proof i can attach.

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Address: 500032

My defective product was picked up on 8th of november it is showing replacement issued on 18th of november it is 29 today still not dispatched when contact costumer care they asked me to wait for 2 days with patience i waited and then tried calling the team again after two days. It is really hard to get in touch with this people after a long wait of 30 mins this aldy answered the call and asked for ticket number i asked her to wait for a minute this lady disconnected the call and i was so pissed off and the lady lady told me that the ocean blue color is not available (225 ocean blue) as it is a limited version. Even i agreed for red or black which ever is available she promised that it will be shipped by 4:30 in the evening on 28th 2019 still no update. It is only 3 months since i purchased this item. Solve it at the earliest. My ticket number 757047

Jan 2, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2019

boAt Customer Care's response Hey we are extremely sorry for the issues caused to you, please mail us your queries at [protected]@imaginemarketingindia.com so that we can resolve it asap.

Regards,
boAt Crew

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Address: Konappana Agrahara, Electronic City, Bengaluru, Karnataka, Bangalore, Karnataka, 560100

I have tried on boat coustmer care to raise complaint that my head phone not working but i am not able to raise complaint in site and when i tried to contact customer care the person cut my call in two times and my head set has warrenty now and i need a solution for it. I cant understand how irresponsible when one customer called customer care and they cut the call with out any confirmation its totally unfair. I need solution for this

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Address: Infinite travel services,104 hindustan kohinoor complex, LBS Marg, vikhroli west 400083 MUMBAI, MAHARASHTRA 400083 India Phone number: â€ª9819846804â€¬, 400083

Website: consumercomplaints

Boat rockerz hands free not working properly. Suddenly off / on switch not working properly. If i charge red start but then blue light not start.

Boat rockerz 255 sports bluetooth wireless earphone with immersivestereo sound and hands free mic (Active black) | b07c2vjxp4

Warranty card attached for your reference.
Warranty card invoice number is bom[protected]

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Address: E block 84A Nanhey Park, Uttam nagar New Delhi 110059, New Delhi, Delhi, 110059

I bought bluetooth boat rockerz 255 it is under replacement warranty but it's not working please help me to replace the same. As per the catalogue door to door service available but website redirecting me to register complaint but it is not registering the same as it gives me address to visit, but i dont have time to visit that far. Hence need help. Please find the attached documents for product details.

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2019

boAt Customer Care's response Hey sorry for the issues you faced, please mail us your concern at https://support.boat-lifestyle.com/ so that we can resolve the issue.

Nov 28, 2019

Updated by Sujeet1505 The link you provided is a ###. That does not create any ticket. Stop fooling people in the name of replacement warranty. You are forcing me to use lewd language. I cannot visit Karol Bagh because my condition is not good. Are you trying to finish the warranty by providing such comments.

Dec 11, 2019

Updated by Sujeet1505 Fraud company

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S

Sujeet1505

from Delhi, Delhi

Nov 27, 2019

I already complained but it shows address please help.

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Address: 201301

My ticket no is 744813
as i received mail on 15 november that my earphone reached their service center and it will take 4 days to dispatch
but after 4 days i did not received any mail and message regarding that.
So i just check on this https://support.boat-lifestyle.com/
with my ticket no.744813 and there on 18 replacement request issued, now today is 26, but i did not receive any mail and even i mailed them just to clarify me either they are working on it or not but nobody response.
now from 15 until 26 almost 12 days but i dont know what is the status of my ticket.

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Address: Thane, Maharashtra, 421302

I buyed boAt Super Bass Rockerz 400 Bluetooth On-Ear Headphones with Mic (Grey/Green) from amazon on 17 sept 2019, & now it is not working. It is still under warrenty.
I tried to contact boat customer care to complaint about it, they send one link to my mobile number to register complain but that link is not opening.

So, request you to help on this.

boAt customer support has been notified about the posted complaint.

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Naval Kishor Rathore

from Mumbai, Maharashtra

Nov 26, 2019

I have a problem. My product is boat rockerz 400 carbon black left side speaker is not working. So I am not satisfied on this product.

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Naval Kishor Rathore's reply, Nov 23, 2019

I have a problem. My product is boat rockerz 400 carbon black left side speaker is not working. So I am not satisfied on this product.

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Address: Hostel no. 8 Neelkanth boys hostel mdu, Rohtak, Haryana, 124001

. I think boat company is a fraud company. I purchased a boat rockerz 255f bluetooth earphone. Every 2nd month one side speaker is not working properly. I complaint fir repair or replacement. They sent me lower model wired earphone. I have oneplus 7 phone which doesn't have any slot for round pin earphone. So please resolve my problem otherwise i will filed a case in consumer court against you. And you will pay me more then this earphone price. Very poor customer service. No one pick my phone.

Dec 26, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

boAt Customer Care's response Hey sorry for the issues you faced, please mail us your issues at [protected]@imaginemarketingindia.com so that we can resolve the issue.

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A

arushi gambhir

from Noida, Uttar Pradesh

Nov 26, 2019

I have been trying to register the complaint on Boat site & also tried calling on given number.however, none of the same is responding .it has been a week

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A

amy yo

from Mumbai, Maharashtra

Nov 27, 2019

I ordered a boat bassheads 225 and paid the amount but order has not been placed my bank is saying that we have credited the amount to the marchant bank and contact eith the marchant buti tried to call boat customer care so many times but no help, boat service centre is not picking the call no response please help what i can do for this issue

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H

Hemanth548

from Hyderabad, Telangana

Nov 27, 2019

My headphones are functioning on one side only. I brought the product in Jan 2019. I request for replacement.

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It's such annoying that a product doesn't work within one month of purchase. I am able to hear calls but no noise cancellation. No music audio being played through airdopes 311v2. Just mere waste of money. You have cheated on us by selling local or duplicate product. I need refund. I am handset as i don't have any other option... So basically i have severe issue with boat product now and don't want to be recommended any way at any cost. I used to buy earlier lot of boat products but seems the service and products doesn't last long.

They may be branding and huge well known actors but should not be branded at all.

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Address: Brew Bakes cafe and bistro, 414111

Boat rockerz active black 255 bluetooth headset has been purchased on 12 september 2019. From 23rd october 2019 both earphones are not working properly. I have register complaint almost 3-4times :-this was the response given only
Hello archana nagargoje, your complaint has been successfully registered with us and your ticket number is 746833

Our new customer service number is 91-[protected]

boAt customer support has been notified about the posted complaint.

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Mahendra KV

from Bengaluru, Karnataka

Nov 26, 2019

I have bought the Bluetooth ear plugs but the right side ear plug is not working, model: Boat Rockerz 255, kindly replace me with new ear plug, it is under warranty.

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V

Vishesh Pradhan

from New Delhi, Delhi

Nov 26, 2019

My boat bassheads 225 black are not working properly . Since it is under warranty I want to claim it and get it replaced .

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S

Shubham Gourh

from Mumbai, Maharashtra

Nov 27, 2019

On the date of 18/9/19 I've give my speaker for the replacement and yet i can't get it please send that to me. For that complain company give me the ticket no that is 486449.

boAt Complaints & Reviews

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boAt reviews & complaints page 280

boat sound bar/boat aavante bar 1550 stopped working/ in warranty/customer care not doing proper action

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one side not working

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boat wired earphone 225 black

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boat earphone stopped working within warranty period

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rockerz 255 (bluetooth headset)

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bluetooth headphone rochers 255

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no response towards ordered product

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no warranty support

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payment issue.

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about online order

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after 1 month don't receive my earphone boat bass 225 red

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replacement not dispatched even after multiple followers

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boat bass head 100

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boat rockerz hands free not working properly

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boat rockerz 255 one side earphone not working

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earphone lost

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I am complaining about my boat super bass rockerz 400 bluetooth on-ear headphones with mic (grey/green)

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they sent me lower model of earphone in replacement.

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music audio not working

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both earphones are not working properly

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