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boAt Complaints & Reviews

www.boat-lifestyle.com

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Updated: Dec 3, 2025

Complaints 5741

Resolved

425

Unresolved

5316

Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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boAt reviews & complaints page 280

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Address: Dharwad, Karnataka, 580029

I had sent a product for replacement for long back ago.. But the boat company is still kept the product with them itself.. As i sent the product returned the product on 07 october 2019 and the company was received the product on 11/10/2019.. After that the company was sent a message that replacement product issued on 23/10/2019... But they have not sent any information about the replacement they have sent to us... One more problem is the company had received the product on 14/10/2019 but now it is showing that they had received the product on 23/10/2019... They are really making a big mistake.. Its been 24 days sent the product still they not sent me the product back such a bad response... Really feeling not good

boAt customer support has been notified about the posted complaint.

Oct 25, 2019

Updated by 750,52,111 VIEWS my order id is 637584

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Address: 132/B Near Chota Gurudwara 1st Floor Gautam Nagar, New Delhi, Delhi, 110049

My boat rockers 385 is not working so i asked for replacement then its been taken from me and my ticket no is 473501 on 23 aug 19 and yet now i didn't received my product its been 2 month now i have send so many mails and called so many times but no response i m getting little frustrated here 1st they dint given then product on expected date and now replacement also so late what to expect now . Plz look into matter and fasten things up.

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Address: 624, Durg, Chhattisgarh, 490023

Website: [email protected]

Sir/ ma'am,
I bought (Boat stone 200) last year on november 23rd. It hasn't even been a year & it already has issues with sound quality. Battery life is not up to the mark either. I would like you to look after this issue to provide assistance & replace this piece asap.
Thankyou.
I request u to take this as a serious regard and solve this problem as soon as possible and i am facing this issue and i am not happy with the service i request u to make this problem get solved

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C

Charmijain

from Delhi, Delhi

Oct 24, 2019

I have purchased boAt Super Bass Rockerz 400 Bluetooth On-Ear Headphones with Mic (Grey/Green) on 23rd December.

Now, Its right side headphone has stopped working.
It is under warranty.

Please do the needful.

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Address: Hettich India Pvt Ltd, Adventz center, #28 ground floor, Cubbon Road, Shivaji Nagar, Bengaluru, 560001

My ticket number is 660523. I called more than 20 times to your boat customer but no response. I sent more than 6 to 7 mail but no reply. What service you people providing us. My earphone within 3 month one side not working. You gave 1 year warranty. Warranty means taking back material not replacing? Where is my replacement. When i will get Back my product

+1 photos

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Oct 28, 2019

Updated by Pharri K 24 replacement issued. After that also no response. When they will dispatch my product. When i will receive my product

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Address: Kolkata, West Bengal

I registered a complaint on 11th october, 2019 regarding the issue that my earphone’s microphones were not working and my earphones were picked up on 14th october 2019. Its been 9 days since the pickup and i haven’t got any notification regarding the replacement of my earphones. The worst part is i am not able to contact the customer service, they never get connected and on the call i listen to “we will call you shortly “ but they never call back and they never reply to my mails. I am having such a bad experience. I don’t know if i’m going to get my earphones or not.

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U

utkarsh122

from Delhi, Delhi

Oct 24, 2019

When will i receive my replacement, the status of my complaint is not even updated on the website yet, its been more than 2 weeks now.
You guys dont pick calls and even reply to mails, why to provide warranty if you cannot manage the services. Pathetically irresponsible behavior.

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Boat — product replacement is not received yet

New Delhi, India
I have raised a complaint regarding my boat bluetooth rockerz 285 earphones on 20-sep-2019 and after 13 days i. E on 03-Oct-2019, my product was successfully received at the boat service center, mumbai. And at this point in time that is 23-0ct-2019, i have not received my replacement of the product. Even i mailed them a number of times still they don't bother about it. The customer care number is irresponsive.
All my tries are failed please help me. I feel like i have been cheated by this company.
Ticket no.- 567134

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I have ordered 1 month back but it is not working properly. So i have registered my complaint to boat, but it is showing that your status is approved and complaint is registered. Now i am not having any response from them. Even i make call to them no response. 20 days back i have registered my complaint to boat company. After the registration i got one ticket for complaint of my product. On 8th august i have registered. Now it is showing that your order is approved but i am not having any response from them

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Address: Govt.medical clg akola, Akola, Maharashtra

Companies name is xpressbeescourier and no one responding... The delivery boy by name suraj agrawal who is not responding to my calls... And on xpressbeescourier official website there is information about registration of complaint about there workers... So now it's your duty to take my reverse order... Orals i will have to file complaint against boat company for harassing the students of clg...

boAt customer support has been notified about the posted complaint.

Oct 23, 2019

Updated by Swapnillonagre My reverse pick up order is[protected]

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M

Mehar Mounika

from Mumbai, Maharashtra

Oct 23, 2019

I didn't receive my boat headphones which were picked up by the delivery agent as a replacement purpose on 26th of September .. it's been so long.. even tracking showed that it was delivered to seller and it's no more showing anything...

M

malikmohit

from Mumbai, Maharashtra

Oct 24, 2019

Boat Rockerz 400 On-Ear Bluetooth Headphones (Carbon Black)

I have purchased from amazon now headphone charging slot is not working

R

Raman Barka

from Delhi, Delhi

Oct 24, 2019

Left earpiece stops working irregulary
And volume is not satisfactory. I cant enjoy base with such a low volume. I have been a big fan of boat. But i dont like this airdopes. I want loud music for my workout. My old boat rockers were awsome. But this is a dissapointment

U

Uttamjaat772

from Mumbai, Maharashtra

Oct 24, 2019

I bought boat 225 black colour earphones from Sanpdeal which is a copy of boat 225 earphones i request please give me original boat 225 earphones...

Thank you

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Address: kl-5,building no-26,room no-13,sector 2E Kalamboli, Raigad, Maharashtra, 410218

Kindly let me know when the status of the ticket will be updated?
On 14th oct 2019 only, you have receive my product and till date no update.
This is not be done, right.?

Again i contacted the customer care number given below and dialed the ticket number it says its incorrect.

I agree it takes working 12 to 15 days but till now no update, this has not been done right?

When can i except this to solve.

Please consider this on priority

boAt customer support has been notified about the posted complaint.

Oct 29, 2019

Updated by swati0604 no not yet, , , , they have recieve my product but no update from tthier side.Wanted to excalte this ticket.But there is no option here.

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M

Manish Bole

from Mumbai, Maharashtra

Oct 24, 2019

One side not working

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Address: Dharwad, Karnataka, 580029

I had sent a returned the product because of mic issue.. My earphones of boat bass head 220 was having a problem in the mic and one side earphone was not working as there was no physical damage. Since i had purchased just 3 months back so as per the terms and conditions i had to get a replacement of the same product. I have sent a replacement on 08/10/2019... Its been 16 days since i had not received the product... I need my earphones... My order id no is-637584... So i need my product back in 2 days...

boAt customer support has been notified about the posted complaint.

Oct 25, 2019

Updated by 750,52,111 VIEWS not resolved i have not received my product

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D

Dan@@

from Mumbai, Maharashtra

Oct 23, 2019

Hi
My ticket no. Is 626336 ...
I delivered it to your centre at 11 October your repairing policy is 4 days after that till now my status is not updated yet ...
What should I do i[censored] not resolve my problem than I send the mail to the director of boat
Please help me ???...

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Address: Shri lal ji mandir shravan nath nagar near bhatia bhawan, Haridwar, Uttarakhand, 249401

Website: www.boAt-lifestyle.com

I ordered my boat rockerzz 255 from flipkart in may 2019 and one side stopped working last month i registered a complaint and a person came claiming himself as executive of boat to pickup earphones. I gave it to him and it's been more than 15 days that i got any information about them the last message i got from the company's side was that the unit has reached service center and they will revert to me in 4 days but the results are in front of me and yes the toll free number that the websites claim that it is the toll free number of boat, that number is of no use because no one picks up the call other than that machine generated answers and the email is also of no use because everytime i get same replies that our customer service number has been changed etc.
I hope to get a positive response from your side.

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Dear team i m akshat goel from chandigarh. I bought boat rockerz 600 bluetooth headphones from flipkart which having 1 years warranty. After few months one side stop working. I register a complaint on boat website. They sent a courier partners to pick the product and its received by their team. It has been 8 days after it reached the service center but their is no response from them. They having only one customer service number and they are not answering any calls on that number, no reply to mails. The name of service provider is imagine marketing india which based in mumbai. I request you to take strict action against them.

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Address: Faridabad, Haryana, 121002

I have raised a complaint regarding my boat bluetooth rockerz earphones on 08-oct-2019 and after 7 days i. E on 15-oct-2019, my product was successfully received at the boat service center, mumbai. And at this point in time that is 22-0ct-2019, i have not received my replacement of the product even i mailed them a number of times still they don't bother about it. The customer care number is irresponsive.
All my tries are failed please help me. I feel like i have been cheated by this company.
Ticket no.-641571

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Address: 103 1st main,vinayak nagar,near Vinayak temple, 1st cross, bagluru cross main, Bangalore, Karnataka, 560064

Dear team i m pradip jadhav from banglore. I bought boat rockerz 255 bluetooth earphones from myntra which having 1 years warranty. After few months one side stop working. I register a complaint on boat website. They sent a courier partners to pick the product and its received by their team. It has been 1 month still i am waiting for my earphones. They having only one customer service number and they are not answering any calls on that number, no reply to mails. The name of service provider is imagine marketing india which based in andheri mumbai. I request you to take strict action against this company who fooling their own customers.
My complaint ticket number: 577552

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P

pavan kolluri

from Mumbai, Maharashtra

Oct 23, 2019

Unexpectedly microphone is not working in my earphones. But speakers are working

replacement product not received - Comment #3568022 - Image #0

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Address: Near MIT college ,hostel-5, Muzaffarpur, Bihar, 842003

Hi sir, my name is nikhil kumar, i am from muzaffarpur. Pin code 842003
I bought boat headphone 400 red /black from flipkart, after 2 month some distorting sound occur, so i complained to the boat and warranty services, they send the courier man to receive my headphones, through xpressbees,
After some day they gave my product as new product carbon/black headphone
This headphone power button is damaged
So i again complained about our product
Then xpressbees courier come and receive my carbon/black headphone on 22 september.
My awb no is[protected].
So i request u to give my product
Please sir
I month is passed

Nov 7, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Nov 07, 2019

Updated by rowdy nikhil Hi sir, my name is nikhil kumar, i am from muzaffarpur. Pin code 842003
I bought boat headphone 400 red /black from flipkart, after 2 month some distorting sound occur, so i complained to the boat and warranty services, they send the courier man to receive my headphones, through xpressbees,
After some day they gave my product as new product carbon/black headphone
This headphone power button is damaged
So i again complained about our product
Then xpressbees courier come and receive my carbon/black headphone on 22 september.
My awb no is[protected].
So i request u to give my product
Please sir
I month is passed

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B

Badshah Bhai

from Noida, Uttar Pradesh

Oct 22, 2019

There is no sound in the speaker.There is no sound in the speaker when you are playing the song after turning on Bluetooth.Connecting but there is no sound in it, but the battery is full.I believed in your company that your product will come out right, but I do not feel that you are trustworthy.It has not been even 1 year and it has gone bad

my product is not delivered - Comment #3566893 - Image #0

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Address: FL NO. A-24 SANTOSHI MAA COMPLEX INDIRA NAGAR NEAR PREMLOK PARK, CHINCHWAD, Pune, Maharashtra, 411033

As my boat head phones were not working, i registered a complain to them through their support. Boat-lifestyle.com they took product from my side and delivered to boat service centre via www.xpressbees.com, its being 10 days their is no updated for my headphones, and no contact can be done as they never receive call neither they respond to any emails.

+2 photos

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R

Ramkishor bishnoi

Oct 7, 2020

Boat basshead 100 earphone defect

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Address: 30/27 second floor old rajender nagar new delhi,, New Delhi, Delhi, 110060

I have claimed for warranty against my data cable and it was picked up on 1 oct 2019;now it has been more than 20 days and still i have not received my data cable.the service centre have recieved my data cable but nowl they are not updating the status, please look into the matter or i will register a complaint with consumer forum.
my ticket number is 607740

Nov 3, 2019

Complaint marked as Resolved

received a replcement

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, Mumbai City, Maharashtra, 400074

Team,

I haven't received my replacement yet can some one help me on priority.

I don't understand why it is been delivered to seller when it is picked up from my residency.
Tracking id : awb[protected]
Order id : fdim - 592989

Tried calling customer service number but no one is receiving the call.
Attached is the snap of the receipt which is been received from courier guy who came to collect the earphone.

Request you to look into matter and help me asap!!!

Regards,
Manoj gupta

+1 photos

Jan 16, 2020

Complaint marked as Resolved

Post raising concern with consumer forum. Those guys have replaced by headphone with the brand new one. Thank you all for yh. Service

boAt customer support has been notified about the posted complaint.

Oct 30, 2019

Updated by Mannooj25 Team,

Still no response on my complain from Boat team.
Request you to help me ASAP as it is been going on since more than a month.

Jan 16, 2020

Updated by Mannooj25 Resolved

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Address: E-67,Rosewood City, Sector49, Gurgaon, Haryana, 122018

Website: www.boat-lifestyle.com

I have have purchased boat airdopes411 from flipkart in august.
I was facing connectivity issue, then i send it to boat for replacement, they send it back to me without any accessories which i sent.
Now again i am facing same issue.
Customer service of boat sucks, call never got attended.
Their pickup guy picked all accessories with bill but i never got back accept this box of airdopes.

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Address: Pudukkottai, Tamil Nadu, 622001

Hai i am very much disappointed with you. I bought boat rockers 255 on jan 2019 last month one side ear piece stopped. So i made complaint in your official website and they accepted for replacement and i sent my product. But it's been up to 1 month i still don't receive my product. I tried calling customer care but no response. Please do reply otherwise you will have to face the consequences....

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