boAt Complaints & Reviews

Address: Infinite travel services,104 hindustan kohinoor complex, LBS Marg, vikhroli west 400083 MUMBAI, MAHARASHTRA 400083 India Phone number: ‪9819846804‬, 400083

Website: consumercomplaints

Boat rockerz hands free not working properly. Suddenly off / on switch not working properly. If i charge red start but then blue light not start.

Boat rockerz 255 sports bluetooth wireless earphone with immersivestereo sound and hands free mic (Active black) | b07c2vjxp4

Warranty card attached for your reference.
Warranty card invoice number is bom[protected]

boAt customer support has been notified about the posted complaint.

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Address: E block 84A Nanhey Park, Uttam nagar New Delhi 110059, New Delhi, Delhi, 110059

I bought bluetooth boat rockerz 255 it is under replacement warranty but it's not working please help me to replace the same. As per the catalogue door to door service available but website redirecting me to register complaint but it is not registering the same as it gives me address to visit, but i dont have time to visit that far. Hence need help. Please find the attached documents for product details.

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2019

boAt Customer Care's response Hey sorry for the issues you faced, please mail us your concern at https://support.boat-lifestyle.com/ so that we can resolve the issue.

Nov 28, 2019

Updated by Sujeet1505 The link you provided is a ###. That does not create any ticket. Stop fooling people in the name of replacement warranty. You are forcing me to use lewd language. I cannot visit Karol Bagh because my condition is not good. Are you trying to finish the warranty by providing such comments.

Dec 11, 2019

Updated by Sujeet1505 Fraud company

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S

Sujeet1505

from Delhi, Delhi

Nov 27, 2019

I already complained but it shows address please help.

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Address: 201301

My ticket no is 744813
as i received mail on 15 november that my earphone reached their service center and it will take 4 days to dispatch
but after 4 days i did not received any mail and message regarding that.
So i just check on this https://support.boat-lifestyle.com/
with my ticket no.744813 and there on 18 replacement request issued, now today is 26, but i did not receive any mail and even i mailed them just to clarify me either they are working on it or not but nobody response.
now from 15 until 26 almost 12 days but i dont know what is the status of my ticket.

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Address: Thane, Maharashtra, 421302

I buyed boAt Super Bass Rockerz 400 Bluetooth On-Ear Headphones with Mic (Grey/Green) from amazon on 17 sept 2019, & now it is not working. It is still under warrenty.
I tried to contact boat customer care to complaint about it, they send one link to my mobile number to register complain but that link is not opening.

So, request you to help on this.

boAt customer support has been notified about the posted complaint.

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N

Naval Kishor Rathore

from Mumbai, Maharashtra

Nov 26, 2019

I have a problem. My product is boat rockerz 400 carbon black left side speaker is not working. So I am not satisfied on this product.

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Naval Kishor Rathore's reply, Nov 23, 2019

I have a problem. My product is boat rockerz 400 carbon black left side speaker is not working. So I am not satisfied on this product.

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Address: Hostel no. 8 Neelkanth boys hostel mdu, Rohtak, Haryana, 124001

. I think boat company is a fraud company. I purchased a boat rockerz 255f bluetooth earphone. Every 2nd month one side speaker is not working properly. I complaint fir repair or replacement. They sent me lower model wired earphone. I have oneplus 7 phone which doesn't have any slot for round pin earphone. So please resolve my problem otherwise i will filed a case in consumer court against you. And you will pay me more then this earphone price. Very poor customer service. No one pick my phone.

Dec 26, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

boAt Customer Care's response Hey sorry for the issues you faced, please mail us your issues at [protected]@imaginemarketingindia.com so that we can resolve the issue.

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A

arushi gambhir

from Noida, Uttar Pradesh

Nov 26, 2019

I have been trying to register the complaint on Boat site & also tried calling on given number.however, none of the same is responding .it has been a week

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A

amy yo

from Mumbai, Maharashtra

Nov 27, 2019

I ordered a boat bassheads 225 and paid the amount but order has not been placed my bank is saying that we have credited the amount to the marchant bank and contact eith the marchant buti tried to call boat customer care so many times but no help, boat service centre is not picking the call no response please help what i can do for this issue

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H

Hemanth548

from Hyderabad, Telangana

Nov 27, 2019

My headphones are functioning on one side only. I brought the product in Jan 2019. I request for replacement.

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It's such annoying that a product doesn't work within one month of purchase. I am able to hear calls but no noise cancellation. No music audio being played through airdopes 311v2. Just mere waste of money. You have cheated on us by selling local or duplicate product. I need refund. I am handset as i don't have any other option... So basically i have severe issue with boat product now and don't want to be recommended any way at any cost. I used to buy earlier lot of boat products but seems the service and products doesn't last long.

They may be branding and huge well known actors but should not be branded at all.

boAt customer support has been notified about the posted complaint.

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Address: Brew Bakes cafe and bistro, 414111

Boat rockerz active black 255 bluetooth headset has been purchased on 12 september 2019. From 23rd october 2019 both earphones are not working properly. I have register complaint almost 3-4times :-this was the response given only
Hello archana nagargoje, your complaint has been successfully registered with us and your ticket number is 746833

Our new customer service number is 91-[protected]

boAt customer support has been notified about the posted complaint.

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M

Mahendra KV

from Bengaluru, Karnataka

Nov 26, 2019

I have bought the Bluetooth ear plugs but the right side ear plug is not working, model: Boat Rockerz 255, kindly replace me with new ear plug, it is under warranty.

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V

Vishesh Pradhan

from New Delhi, Delhi

Nov 26, 2019

My boat bassheads 225 black are not working properly . Since it is under warranty I want to claim it and get it replaced .

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S

Shubham Gourh

from Mumbai, Maharashtra

Nov 27, 2019

On the date of 18/9/19 I've give my speaker for the replacement and yet i can't get it please send that to me. For that complain company give me the ticket no that is 486449.

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Address: Chennai, Tamil Nadu, 600003

I am from chennai. I bought boat 225 on january 20 2019, it was working fine. All of a sudden one side is not working, i tried to contact boat customer care many times, its of no use. No one is responding my call. Worst customer care i have ever seen. It has been more than 10 days, i completely have no idea what to do.

My contact details :
[protected]

boAt customer support has been notified about the posted complaint.

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T

Tushkitushar

from Delhi, Delhi

Nov 26, 2019

I have ordered boat bluetoorh earphone for RS 999 from flipcart on month of may 2019. It has given 1yr warrenty.. But now after 6months it's not working properly... 1 side is totally not working while other side has also many problems... I request you to please pay attention on it.. Thank you

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063, 400063

Hi,

My ticket # 753515 raised on 8th november.

Replacement product issued ticket status updated on 14th november after that didn't get any update. I am mailed them several time, but no responses from them. Customer care phone number is always not reachable.

The product was collected from me on 11th november and the service center received on 13th of november, when i check in boat website with my ticket. I saw that on 14th the agree for replacement but till now there is no change in replacement.

Request you to look into it.

Thanks,
Gopal subramanian

boAt customer support has been notified about the posted complaint.

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Address: Amrutnagar Ghatkopar, Mumbai City, Maharashtra, 400086

I have bought rugged v3 extra tough unbreakable braided micro usb cable from amazon on 6th march from amazon. It is not working and it is under warranty period, it has two years warranty i want to replace the product. I contacted amazon customer care they told to contact manufacturers. So pleasee replace it as soon as possible. Without charger mobile is of no use.

Dec 23, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

boAt Customer Care's response Hey we are sorry for the issues caused to you, please mail us at [protected]@redwoodinteractive.net so that we can resolve your issue.

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R

Ridhima Panwar

from Bengaluru, Karnataka

Nov 22, 2019

I have purchased boat rockerz 305 from amzaon on aug and now m having an issue related to plugs m unable to hear songs both the plugs are not working properly i want it to be repair as soon as possible beacuse m facing problem related to it

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Address: Vyshnavam , ezhupunna, Eramallor, Near putukulangara veli temple, Alappuzha, Kerala, 688537

My boat basshead 950 headphone which was only 1 month old stopped working i registered a complaint on their site and headphone was picked up and sent back for replacement. On 10th november the product reached their facility and on the same day 10th november my complaint status was updated saying replacement product issued after that no updates or messages. I tried contacting their customer support but no use.

Dec 22, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

boAt Customer Care's response Hey please share your ticket number here so that we can resolve the issue.

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O

obaid11khan

from Delhi, Delhi

Nov 21, 2019

My complain is registered and my ticket number is 764393 & product has been dispatched via tracking number[protected]. but till now my product is not recieved and till now updates is been provided.

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Address: Brew Bakes cafe and bistro, Ahmednagar, Maharashtra, 414111

I have purchased bluetooth headsets on 12th September 2019 but since 3 weeks both earphones not working. I registered complaint almost 2-3 times. Still no action taken from your side. I have atleast this time you will take some action. As for us 1500 is large amount and if product gives this type of result next time onwards how could we go for your brand sir/maam I hope u will do something for this.
As both earphones not working I can't use it

Dec 24, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

boAt Customer Care's response Hey we are very sorry for the issues caused please share the ticket number so that we can resolve the issue.

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Address: H.no. 2206, Gurgaon, Haryana, 122001

I register my complaint on 26 oct, 2019 and on 29 oct, 2019 the agent picked my default product. They said that it will take 12-15 days to resolve my problem. Now its been 22 days and still i did not get any response from customer service.
I call them to know my status but their behaviour towards customer is not good. They cut the call without listening my complaint and they are not answer my call from 30 min. The poor service i ever had experience. The street vendors and hawkers are better than form the boat executive and their service.

Nov 20, 2019

Complaint marked as Resolved

They did not resolve my complaint yet.

boAt customer support has been notified about the posted complaint.

Nov 20, 2019

Updated by Neeraj Mandal They are not responding to my call still from 25 min

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R

Rowan pasha Pasha

from Mumbai, Maharashtra

Nov 20, 2019

I can't here right side

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D

Dewang Mhatre

from Noida, Uttar Pradesh

Nov 20, 2019

The power up button is pressed down and charging point has broken

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K

Khyati Kumari

from Kolkata, West Bengal

Nov 21, 2019

The sound is not clear. It produces irritating sound. It's has been just four months I have been using it.

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Khyati Kumari's reply, Nov 11, 2019

Boat earphone : producing irritating sound. Sound has no clarity.

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Address: Sadhak ramprosad road nazirapara krishnanagar nadia, 741101

Problem inplug complaint made on flipkart i have bought it from flip kart...in the chord the chord on headphone is doing problem... One side cannot be heard in headphone... The headphone age is 3 months... Please understandmy words andtry to solve my problem...in the plug there is a problem i cant hear on one side of my headphone... One side sound is not coming on one side

boAt customer support has been notified about the posted complaint.

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D

Dimri Rahul

from Gurgaon, Haryana

Nov 20, 2019

I team, My self Rahul Dimri
My friend Gift me boat rockerz 255 wireless earphones, it purchase date is 31/10/2019 and this product i am facing the battery issue in it. I also registered a complaint on Boat service My ticket No is 777246, but no response is coming from your end. Please do some needful. as soon as possible ASAP.

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A

Ali Asgar Goya

from Mumbai, Maharashtra

Nov 20, 2019

I accidently lost my invoice order no. #4516 of BoAt Airdopes 401 which i bought online on 22nd september and now mycharging case isn't working and the product is still in warrenty so please its an humble request of you to mail me

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G

GCDO APSSA

from Visakhapatnam, Andhra Pradesh

Nov 20, 2019

Boat Rockerz 255 Sports Bluetooth Wireless Earphone with immersive Stereo sounds and Hands Free Mic (Active Black) - Left speaker not working.

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S

sumit harade

from Mumbai, Maharashtra

Nov 21, 2019

I've filed a complaint for my boat rockerz 400 headphones as they are under warranty and it was picked up on 13th Nov-2019 and successfully received at the service center on 15 th November after that i haven't received any update neither they are replying to my mails nor to calls.
My ticket id is 775914

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Address: Survey no:3,khatha no:8, post:dooravani Nagar, vijinapura, rammurthynagar near new police station, 560016

I had sent my Bluetooth headphone for service and replacement on 13/11/19.
Today I got mail like product issued. I didn't get any replacement product. I can't able to track my ticket no. It's showing error. Customer care guys are not at all responding properly. I don't know what customer service they are providing. These guys only taking the product not returning. Very bad service. Please help me close this issue. My ticket no is 768963.

Dec 22, 2019

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

boAt Customer Care's response Hey did you receive your product??

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B

[email protected]

from Mumbai, Maharashtra

Nov 20, 2019

My boat rockerz 255 Bluetooth headphones is not working properly and The only problem is that bluetooth catches it and leaves it, so I have this headphone Replace my headphones in warranty.So please give me a quick reply

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[email protected]'s reply, Nov 17, 2019

My boat rockerz 255 Bluetooth headphones is not working properly and The only problem is that bluetooth catches it and leaves it, so I have this headphone Replace my headphones in warranty.So please give me a quick reply

H

Harsh gadhvi

from Mumbai, Maharashtra

Nov 20, 2019

Earlier I ordered boat bassheads 220 super extra bass from Flipkart and after some time use now right side earphone not working properly so want replace this item can you please help me with replacement

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yvishal's reply, Jun 13, 2020

Download your invoice and send me I resitre and complain your

S

sahilsunil

Nov 20, 2019

Its not working both side.i just buy before 2 months boat rockerz black.i bought 3 pices same model from amazon. 2 are working so can you please replace it.

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N

Nannu001

from Mohali, Punjab

Nov 21, 2019

My Boat Rockerz 400 headphones not working.i am unable to power ON this even the battery charged.pls change this.

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Nannu001's reply, Nov 21, 2019

My Boat Rockerz 400 Headphones not working, Not powering ON issue.

S

Sathya Elango

from Chennai, Tamil Nadu

Nov 21, 2019

I am reaching out to let you know that I have ordered “Boat Rockerz 225 sports Bluetooth” on order number:[protected] which was delivered on 12th August, 2019.

The same was returned for replacement on 5th October, 2019 and I haven’t received it yet. Kindly do look into it.

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A

Abhi Sondagar

Jun 22, 2020

My boot rockerzz 255f is not working properly one side. That's way i was registered a complaint in boat warrenty services.
My headphone is under warranty
I was registered a complaint date 16 may 2020 and my Bluetooth picked up date 21st may 2020 and today i got massage like a WHHANDOVER
But i dont get my headphone returned.
So i request you to do something customer care is not giving respond so i humble request you to take action as much time as fast
I needed my headphone quick

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Address: Near MIT college ,hostel-5, Muzaffarpur, Bihar, 842003

Hi sir, my name is nikhil kumar, i am from muzaffarpur. Pin code 842003
I bought boat headphone 400 red /black from flipkart, after 2 month some distorting sound occur, so i complained to the boat and warranty services, they send the courier man to receive my headphones, through xpressbees,
After some day they gave my product as new product carbon/black headphone
This headphone power button is damaged
So i again complained about our product
Then xpressbees courier come and receive my carbon/black headphone on 22 september.
My awb no is[protected].
So i request u to give my product
Please sir
I month is passed

boAt customer support has been notified about the posted complaint.

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A

Anas Akhtar

from Kanpur, Uttar Pradesh

Nov 20, 2019

Earphones right buds are not giving sound

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K

Kush Bhandari

from Mumbai, Maharashtra

Nov 21, 2019

The charging case is not functioning for my device.
So I have to manually power on/off every time .
Also it does not charge if not connected to a charging port, even if the charging case is fully charged

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Address: Near New children public school Sindhi colony vidisha, Vidisha, Madhya Pradesh, 464001

I was having problem in my boat 220 bass black wired earphones, which were under warantly period so I filled a warantly claim and they took it after a week I received a empty boat box with no earphones in it .. they are not even picking up there customer care number . This is not right . I have always been purchasing boarlt products but this is happening for the first time

boAt customer support has been notified about the posted complaint.

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G

Gorasa. Durgaprasad

from Kakinada, Andhra Pradesh

Nov 20, 2019

I have purchased in offline may be I think 3 months from a retailer Now I have complete with my earphones it asking invoice number . Can you help me sir

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R

Rahul Bhandar

from Pune, Maharashtra

Nov 21, 2019

My headphone 1 side is not working .i got purchese date is 05.05.2019 order no is 407-[protected] please solve my issues as soon as possible.

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Rahul Bhandar's reply, Nov 16, 2019

my headphone 1 side is not working .i got purchese date is 05.05.2019 order no is 407-5853047823550701 please solve my issues as soon as possible.

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Address: Sathya nagar, Dindigul, Tamil Nadu, 624802

Website: BoAt

My ticket number is 651328..i have claimed my warranty on Oct 11..but today date is Nov 18..still there is no update regarding the product from the boat side..even the customer care number is also not working.please help me with this issue ...very worst service from boat.It is really a pathetic scenario from boat side..i will never get an boAt products after this

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Address: #25, pranavi enclave, bikasipura, 560062

Hi Team,

The above product of was purchased in Mar'19 from Amazon seller online. The headset is functioning only on one side & sound can be heard only on one side of the ear.

Could you please arrange for the replacement of the above headset with a new one as the product is still under warranty.

Please call me in case of any questions.
Kindly do the needful

Regards
+91 [protected]

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Address: madhuban colony,civil lines,in front achievers school, Budaun, Uttar Pradesh, 243601

I bought a charging cable online from amazon on 30 september 2019. It stopped charging around 5 november. I want to replace the product and if possible a refund. It worked fine for a month or too i did not thought it would not work. The company cannot be trusted at all. I hope youwill support me satisfactorily. That whyi filed a complaint. The details were not supposed be that exaggerating but itwont accept if i kept it short.
My contact no. [protected], [protected]
Email: [protected]@gmail.com

boAt customer support has been notified about the posted complaint.

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S

Shashimohan hegde

from Bengaluru, Karnataka

Nov 19, 2019

I had sent my Bluetooth headphone boat rockerz 255 F for service and replacement which under warranty. On 13/11/19 courier guy picked up the defected one. Today they closed my complaint. Still now I didn't receive my product back. Very poor customer service. I couldn't able track the product it's showing error, and customer care guys are not responding. My ticket no is 768963

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