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boAt Complaints & Reviews

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Updated: Jan 15, 2026
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boAt reviews & complaints page 289

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Y
Yashwanth kokkanti
from Bengaluru, Karnataka
Apr 16, 2019
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Address: 500049

Hi team,

I have ordered boat 225 headphones worth 599 inr on 29 september 2018 through amazon.in.

Now the headphones mic and one side speaker is not working and raised the same complaint in boat.com/support web portal. Ticket number 240257. Its been more than 17 days but there is no response from the team.

There is no customer support number to dial in and raise the issue to next level.
I am from indore (madhya pradesh) i bought this product from amazon after 9 months the power button of the speaker is not working and sound is too low.
So I contact to boat company but they are not picking up calls of the customer so i register my complain on there website but they messaged me that my invoice is not valid
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    H
    Himangi Rastogi
    from Namagiripettai, Tamil Nadu
    Jan 15, 2019
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    Address: 560037
    Website: Support.boat-lifestyle.com

    I had purchased a boat's earphone on 3rd march 2018 and it is not working from 18th december, hence i have registered a complaint at support. Boat-lifestyle.com on 20th december with complaint id - 14*0. With repetitive follow ups and complaints no one has come to pick it up till date. Everytime i call the customer support they ask me to wait for a day but does not escalate my complaint.

    This is not an acceptable behaviour from boat as it is a reputed brand. We buy products from boat based on it's brand value. Please let me know how to move ahead with this complaint.
    +1 photos
    [protected]
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      N
      nitin nayan
      from Hyderabad, Telangana
      Jan 2, 2019
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      Address: Mumbai City, Maharashtra, 560100
      Website: www.boat-lifestyle.com

      I have purchased on 25.11.2018 Boat BassHeads 100 In-Ear Headphone with Mic and it is stopped working. today 2nd jan i have complaint with "Your ticket number is : 151737" and no clue for resolution.
      When i called customer care they told it will take 12-14 working for replacement or resolution. They asked to come mumbai for resolution.
      i didn't went Mumbai for purchase.
      To get order it take 2 days and for fault it will take 12-14 working days.?
      Where is compensation for delay.!!
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        X
        XL Hee
        Nov 27, 2018
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        Address: Mumbai City, Maharashtra, 400063
        Website: boat-lifestyle.com

        While i want to give them the chance to provide them our products and service.
        The telephone takes many circles to connect to the customer people. Hardly to listen from them. Even though the customer service people is really warmly hearted, but it takes too much time for me to wait and finally still cannot know the contact way for their importing manager.
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          R
          rajatrai1415
          from Ahmedabad, Gujarat
          Oct 10, 2018
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          Address: 380015

          I am using bass head 220 for last 2months and now it is not working properly.. The left side is only has problem, i have to press the jack or move sightly.. Other wise it does not give output..
          Tried a lot to connect with customer care of boat but didn't get any answer from them.. The priduct is in warranty but seems to be of no use because a customer can not connect to customer care for the same..
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            S
            shubgarg
            from Noida, Uttar Pradesh
            Sep 18, 2018
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            Address: 110091
            Website: www.boat-lifestyle.com/support.html

            Ticket no. is 71577. I raised request for replacement of my boat earphones. after that they picked up my earphones via courier service on 25 August 2018 but never returned new ones. I mailed them many times and also tried to call hundreds times but no response from them. Please look into this issue.

            email id : shubhamgarg.[protected]@gmail.com
            mobile: [protected]
            +1 photos
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              T
              Tubai Paul
              from Kolkata, West Bengal
              Aug 12, 2018
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              Address: Mumbai City, Maharashtra, 700150
              Website: boat-lifestyle.com/support.html

              I am buy a boat headphone from flipkart but 2months later it's one side doesn't work then i complain register to boat official website on 30 july 2018 next day a delivery man pick up my headphone for replacement and deliver send to the boat company mumbai on 9 the august 2018 and till now i am not received the replacement or refund or any mail or sms from the boat company... And i doesn't connect to boat customer care because customer care executive are all time busy doesn't pick up any call.. I attached many screen shot.
              +3 photos
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                R
                RohanSaj
                from Calicut, Kerala
                Apr 9, 2018
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                Address: Kollam, Kerala, 691012
                Website: www.boat-lifestyle.com

                On march 6 i bought a earphone from flipkart and the brands name is boat by imagine marketing private ltd for 600rs
                Now after one month it has stopped working due to some jack problem and i've sent a mail to the company but they aren't taking any action
                I need a replacement for this headset or the company should provide me my money back
                Its been such a bad product from the company
                I ordered a boat headset in Amazon shopping after 6 months usage the head set right side earphone was not working I have 1 year manufacturing warrenty so need to claim my warrenty for my boat headset please help me

                earphone - Comment #3100072 - Image #0
                I have purchased a headphones boat .. atomic the sound gets increase and decrease as well as the music gets changed atomically..so please solve my problem as so as possible
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                  G
                  gk2017
                  from Tumkur, Karnataka
                  Mar 24, 2018
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                  Address: Bangalore, Karnataka

                  I had purchased new headphones (Boat bassheads 225 in-ear super extra bass headphones with one button mic (Red) | b01mcusd3l) of boat brand from amazon (Amazon.in) with a warranty of 1year. After a month o[censored]sage during which the period to return to amazon is completed, the mic stopped working.
                  I raised a complaint (Complaint ticket number [#41317] on 11th november) with the boat brand selling in india with name
                  (Imagine marketing private limited) located at :
                  131, guru gobind singh industrial estate, next to jay coach, off w. E. Highway,
                  Goregaon (E), mumbai - 400 063. India

                  Support team | tel: +[protected]
                  Redwood & imagine-mumbai| mon - sat (12pm - 6pm)|
                  Email: [protected]@imaginemarketingindia.com

                  And have been sending emails since then, but they are not responding and are not taking any action either.

                  Please help me get a replacement or a refund.
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                    Ý
                    Ýãšh Vëřmą
                    from Dhaka, Bihar
                    Mar 9, 2018
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                    Address: Patna, Bihar, 800020
                    Website: Www.boat.com (india)

                    Hello my name is yash verma.
                    Actually befor 10 days i had file a complaint about my product boat bassheads 225.
                    Registration no. [protected]
                    The company had aslo generate a pick for me.
                    And i also give my product to that courier agent.
                    10 days had already finished.
                    Now i am got frustrated as i didn't know anything about my product.
                    Maine apna product bejh wa diya hai.
                    Ticket no. 9325
                    Mai kaise apne product ka jaankaari lu.
                    Maine apna product ka bill accessories earphone sara kch pack kr us courier agent ko de diya.
                    Jiska no.[protected] hai.
                    Plz anybody help.
                    I had spent rs.600 on it.
                    I don't want to loss it.
                    Plz anybody help.
                    Mujhe mera poduct lautwado.
                    Sent from my samsung galaxy smartphone.
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                      M
                      Mayank1990vash
                      from Mumbai, Maharashtra
                      Feb 17, 2018
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                      Address: 411033

                      Boating staff shows reckless behavior towards watch on people using boat.in case of emergency you are on your own. Those people will be busy in themselves. It happened with me & my family. My boat's handle stopped working & we were about to hit the wall & we were shouting for help for 10mins (It is big time in case of serious emergency) then we receive their attention. When we reach to landing & went to lady, who sells ticket (She was also sitting near by river & chatting), and asked "you could also watch people who need help when you are free and call someone for help." she told "it's not my duty." we were shocked. When we asked her people's life doesn't matter to you? She straight away told "i don't care" and started abusing badly.
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                        M
                        malatesh neglur
                        from Bengaluru, Karnataka
                        Oct 13, 2017
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                        Address: 560025
                        Website: snapdeal

                        Its been 8months i bought boat headphones, it was all good these months. Now suddenly left ear plugs are not working. As per the brand one year replacement warranty is offered. Headphones has been handle with care and no external damage,
                        Pl do the needful.

                        Boat bassheads 200 in ear wired with
                        Mic earphones black
                        Item code:. Dw2164801
                        Order no: [protected]
                        Suborder no: [protected]
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                          M
                          Mrigank\
                          from Delhi, Delhi
                          Oct 4, 2017
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                          Address: New Delhi, Delhi, 110063
                          Website: www.boat-lifestyle.com

                          I bought bass heads 600, they had a problem in sound after some time.
                          So, i contact the company via email, and asked for replacing or repairing.
                          They assured me that they will be replacing them with new bass heads 900. Now its over 2 months that i had not received the headphones.
                          My ticket number : [#30663], for the complaint.
                          There customer service number is all time busy.
                          My name is mrigank sharma.
                          This is the last time I send a mail. if you not respond 24 hourse, I take.legal action, also all.my 67 frnd they use your products ask every one boycott your products right now, last warning understand

                          very bad customer service - Comment #2949078 - Image #0
                          very bad customer service - Comment #2949078 - Image #1
                          Sir, i am bought a boat stone 600 speaker from amazon.in with 1 year manufactiting warrrenty.After few month o[censored]sges specker detect some problem.so i decided to return it.
                          Its is not working properly
                          I had purchased boat earphones in snapdel. After one month I have such problems in headset at left side speaker is not working.so please I request you to claim my warranty for the boat earphone.
                          Thank you..

                          very bad customer service - Comment #3236968 - Image #0
                          Ganush Dhanesh's reply, Oct 10, 2018
                          Claim my boat earphone warranty imediatly
                          I had bought a boat eaphones 600rupees.
                          Now 2 times I replaced the product
                          Again now its not working.

                          very bad customer service - Comment #3279324 - Image #0
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                            R
                            Ramya V Kashyap
                            Mar 22, 2016
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                            Address: 560011

                            Since the purchase I am really disappointed with the product.I encounter below issue every time.

                            1) It doesn't charge completely
                            2) What ever is charges last only for about 10 mins of continuous use (call or music)
                            3) Since yesterday, the device is not even charging. I.e with out the charger plugged, the device wont event switch on for search.

                            I have raised a request with the product company as I still have 1 year warranty on the product valid.
                            Headphone complete BoAt 220 headphone doesn't work properly

                            Faulty product (boat rockerz 200 in ear wireless earphones with mic-metallic grey) - Comment #3056730 - Image #0
                            Headphone connecting problem,

                            Faulty product (boat rockerz 200 in ear wireless earphones with mic-metallic grey) - Comment #3056733 - Image #0
                            i have issue the product not working in three days
                            I have complaint not responding website
                            I have issue the product not working in three days
                            I have complaint not responding customer care officers

                            Faulty product (boat rockerz 200 in ear wireless earphones with mic-metallic grey) - Comment #3218217 - Image #0
                            boAt Customer Care's response, Dec 4, 2018
                            Verified Support
                            Hey boAthead,
                            Sorry for the inconvenience
                            You can now register your complaint & also track the status of your complaint through our new Portal using auto-generated complaint ticket number.

                            Below is the link to our customer service portal,

                            http://support.boat-lifestyle.com

                            * Step 1. Register your complaint,
                            * Step 2. Upload a copy of your invoice (Correct Amazon invoice (Sample) : CLICK HERE)
                            * Step 3. Fill in your Pick and ship address if different from registered address.

                            Once we have all details with correct invoice our customer service team will initiate a pick up of your unit and you will be informed via SMS and Email

                            Please use this video as reference to register your complaint
                            https://youtu.be/27TGfWd3AdI
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