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Bombay Hospital Complaints & Reviews

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Updated: Jan 31, 2024
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Bombay Hospital reviews & complaints page 3

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P
pravinkapse
Nov 9, 2018
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Address: 400042

Today (09/11/2018) my relative went for take a treatment in bombay hospital (Mumbai) bcoz of chest pain but we have received bad experience from hospital staff. They are not giving proper response to patient also using rude language. If patients are called to dr. As a "god" then where is the "god" word in bombay hospital staff. I think your staff is not competent for this word. Hospital is not giving free service to patients then why hospital staff is doing drama? If hospital doesn't have patients value then keep one board in front of hospital that you are not giving good services at least public will not waste their time.

Pravin kapse
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Bombay Hospital customer support has been notified about the posted complaint.
There is no cleaning on time and toilet is very sellable and not cleaned, and also nursing departments is not hearing patient and not give treatment on time.
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    pravinkapse
    Nov 9, 2018
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    Address: 400042

    Today (09/11/2018) my relative went for take a treatment in bombay hospital (Mumbai) bcoz of chest pain but we have received bad experience from hospital staff. They are not giving proper response to patient also using rude language. If patients are called to dr. As a "god" then where is the "god" word in bombay hospital staff. I think your staff is not competent for this word. Hospital is not giving free service to patients then why hospital staff is doing drama? If hospital doesn't have patients value then keep one board in front of hospital that you are giving good services at least public will not waste their time.

    Pravin kapse
    +[protected]
    Bombay Hospital customer support has been notified about the posted complaint.
    Nov 09, 2018
    Updated by pravinkapse
    Today (09/11/2018) my relative went for take a treatment in Bombay hospital (Mumbai) bcoz of chest pain but we have received bad experience from hospital staff. They are not giving proper response to patient also using rude language. If patients are called to Dr. as a "God" then where is the "God" word in Bombay hospital staff. I think your staff is not competent for this word. Hospital is not giving free service to patients then why hospital staff is doing drama? If hospital doesn't have patients value then keep one board in front of hospital that you are not giving good services at least public will not waste their time.

    Pravin Kapse
    +[protected]
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      M
      Mohitparwani
      from Mundi, Madhya Pradesh
      Oct 28, 2018
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      Address: Indore, Madhya Pradesh, 452010

      Hi
      I am mohit parwani... Admit in room num 1024..
      The dr manish jain which is my dr... I admit for last 3 days... And so bar nai dr manish jain nai aaye de ne ko... If happening done by me... Total response for manish jain bombay hospital management.. There is not good behaviour for dr manish jain
      I also complaint to medical council
      Regards
      Mohit parwani
      [protected]
      Bombay Hospital customer support has been notified about the posted complaint.
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        Saher khan
        from Bhopal, Madhya Pradesh
        Aug 8, 2018
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        Address: Unnao, Uttar Pradesh, 209801

        I am in a deep pain to mention that there is no proper care of patient specially regarding new born babies.. We suffered alot to just pass a clashless claim just because no reports were given to us.. What is fault of patient now?
        Attendent rome here & there and no support was given..
        This type of services and facility is not like of renowned hospital..
        I will not recommend anyone to go to bombay hospital.. Pathetic is the word which i could say..

        Regards:
        Saher khan
        Bombay Hospital customer support has been notified about the posted complaint.
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          vinit1714
          from Mumbai, Maharashtra
          May 18, 2018
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          Address: Mumbai City, Maharashtra, 400020

          My wife has being admitted at bombay hospital (Marine lines) on 17th may, 2018 - bed 1062 (New spl ii)
          1st day at time of entering the room we had told the staff to clean the room as it was in a very bad condition, which was not done.
          2nd day we have shifted it to 1077 single bed, as my wife could not get up from bed she was advised to use the vessel for latrine. Around at 10:45 pm she had pressed the bell to call the staff for help but in spite of repeated reminders no one has attended her and the reason given for this was the staff shift was changing so they were changing clothes. Guys how can on duty staff change clothes before the reliever is ready for shift. This is #... Very unproffesional.
          I would never recommend bombay hospital to anyone henceforth.
          Please take necessary actions on the same as we are paying huge amount to get good service.
          Bombay Hospital customer support has been notified about the posted complaint.
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            Nischal Ghosh
            from Korba, Chhattisgarh
            Apr 14, 2018
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            Address: Indore, Madhya Pradesh

            Dear deligates,
            As i know, house keeping and cleanliness is the basic requirement in hospital, it should not be differ in genral, semi private or private.in genral ward, house keeping is in worst condition and rare hospitality is very irresponsible agency as i know. Auto janitors dispensor not working, air freshner not working. Boss condition are pathetic or hell. This agency is just destroying your name in indore. For sure i will never suggest to anyone to come to this hospital
            Bombay Hospital customer support has been notified about the posted complaint.
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              H
              hempat1
              from Mumbai, Maharashtra
              Mar 4, 2018
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              charged surcharge @ 20%

              Address: Mumbai City, Maharashtra, 400068

              My wife was hospitalized on 3rd march 2018 and discharged on 4th march 2018. Hospital charged 20% surcharge on bill which was not intimated to us during admission.
              Are 20% surcharge justifiable?
              The hospital bill was covered under medi-claim but surcharge was not paid by insurance company.

              Its like some hotels are charging service charges on bill and which are illegal as per government....
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              Naren patil
              from Indore, Madhya Pradesh
              Jan 19, 2018
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              Address: Indore, Madhya Pradesh
              Website: www.bombayhospitalindore.com

              The worst service of bombay hospital indore, the cmo he him self dose not no what the procedure for appointment is. I am a patient having fractures in my ribs so for that i went to bombay hospital indore for appointment and the cmo said no need to take appointment the doctor will be available between 11am to 2 pm you can come anytym and the next day when i reached hospital at 11:30am the registration desk people said the appointments are full as the registration started from morning 8am and now the doctor won’t be available till monday.
              How can such an reputed hospital be so much irresponsible with the patient.
              I make sure to complain to the medical officers and health minister of madhya pradesh.
              Bombay Hospital customer support has been notified about the posted complaint.
              Dear sir
              There is no great services provided by hospital so surcharge is absolutely useless and unreasonable. The hospital cant force patients to take medicines from pharmacy only. The medicines are expensive and outside hospital we get good discount so you should not force patient. Being a trust u are just makng money from the patients
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                sapna paliwal
                from Mumbai, Maharashtra
                Dec 19, 2017
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                Doctors kept patient post transplant in to icu with other ppl they know post transplant ppl having very low immunity then they shifted to ward...in ward when my mother feel dull i have asked for help in night no senior dr was there and they give sodium just assume that it may be because of low sodium. Second day when dr came and after mri they told it's brain stroke. This situation is in night they why they are waiting for doctor till morning.in urgent case some ones life will wait for your doctor to come hospital. Dr bharani don't know even how to talk with ppl. It was my biggest mistake to choose dr rajesh bharani as doctor.
                Bombay Hospital customer support has been notified about the posted complaint.
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                  Tejal Bari
                  from Mumbai, Maharashtra
                  Nov 4, 2017
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                  Address: Mumbai City, Maharashtra

                  I m very disappointed.
                  This is worst service i have experienced.
                  The management is worse than any other muncipal hospital of any village.
                  Nurses are not giving medicines on time, ward boy including nurses is very rude and giving lame execuses that today is sunday, you will not get cloths and bed sheet.
                  They dont care about patients and treat you as if they are doing some favour on us. My dad was to be operated for fistula on 4th nov 17 around 2pm.

                  After repeated requests they took him to ot around 3.30pm.
                  Was made to wait around 1 hr outside ot without any attention.
                  He was operated around 4.30-5pm.
                  Later again was made to wait in ot itself as ward boy didnt have time to take him to room.

                  After repeated requests he was not paid any heed and service also he was made to wait.

                  The nurse was busy in taking selfies in the working area.
                  Pls we pay for surgery... So take care of patients... He was not given water also after surgery...

                  Pls take strict action against all nurses and ward staff...
                  Bombay Hospital customer support has been notified about the posted complaint.
                  We weren’t told about this extra 20-per-cent surcharge before her admission and surgery. We were asked to sign a letter o[censored]ndertaking a day after her surgery on March 8, which mentioned the surcharge.
                  It seems now a days hospitals are becoming money making institutions.
                  Elvin Andrews's reply, May 2, 2019
                  What you have concluded is very true Sir...no doubt they are only bothered to make as much as money from the patients...bombay hospitals pharmacy is ridiculous...!
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                    Harish Kumar Khichi
                    from Ludhiana, Punjab
                    Oct 2, 2017
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                    Sir, i was admitted in bombay hospital as i was suffering from chickengunia, malaria and some other diseases but due to overdose of high tablets now i am suffering from a chronic allergy.in the past days i am calling the doctor and has visited the hospital many times, but no one is serious about this thing. I request you to take a serious action on such a big problem so that it cannot be repeated.
                    Bombay Hospital customer support has been notified about the posted complaint.
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                      drzaina
                      from Mumbai, Maharashtra
                      Sep 18, 2017
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                      Address: Mumbai City, Maharashtra
                      Website: www.bombayhospital.com

                      I a mbbs doctor by profession was admitted in bombay hospital in june 2017. I was advised to get an eeg done and holters done. Firstly the staff people there tell your relatives to handle the patient to take the trolly themselves and they will just accompany for show. I was admitted in delux after that when i got the eeg i was aghast to see in my history that i have heart failure with renal failure but i am a normal 24 yr old doctor fit and fine eeg was just to confirm diagnosis. Me being a doctor understood but what a lay man will do the seniors will give treatment according to the report only. Rude doctors, rude staff and rude and worst management. I request tou to kindly stay away prefer a bmc hospital rather than this pricey hopeless hospital.
                      +1 photos
                      Bombay Hospital customer support has been notified about the posted complaint.
                      Sep 18, 2017
                      Updated by drzaina
                      Kindly take some action on the issues as the patients admitted in bombay hospital all will have the same thing to say . Im horrified how they can ruin patients further treatment and diagnosis, as they write history of other patient on the eeg report of another patient . They turned a healthy young adult into a 55 yr old ill patient in my reports and rather than apologizing they behave rudely stating go complain nothing will happen .
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                        mahendraswami
                        from Malegaon, Maharashtra
                        Sep 17, 2017
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                        Address: Nagpur, Maharashtra, 440013
                        Website: Bombay hospital

                        Dear sir
                        I m very disappoint state to state that
                        This is worst service i hv been provided in my life.
                        The management is worse than any other muncipal hospital of any village.
                        Nurses are not giving medicines on time, ward boy including nurses is very rude and giving lame execuses that today is sunday, you will not get cloths and bed sheet.
                        Some check marked that medicines given but they hv not given any medicine in the morning on 17/09/17.
                        I hv mysef by saying 5-6 times taken medicines.

                        Pls take strict action against all nurses and ward staff else will file legal case.
                        I hv no words to explain about worst service provided by hospital

                        Mahendra swami

                        Bed no 409
                        General ward
                        Date of admission - 16/9/17
                        Under dr keki tural - very nice doctor

                        Regrds
                        Mahendraswami
                        Government officer
                        Nagpur
                        Bombay Hospital customer support has been notified about the posted complaint.
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                          Mukesh@789
                          from Mumbai, Maharashtra
                          Aug 12, 2017
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                          I had shown to Dr Akhilesh Sharma for hearing and throat problem. He asked to get admit in Mumbai Hospital. So as per his suggestion we admitted him and disease called skull base oseteomylitis was diagnosed after 4 days tests..
                          He discharged us on 14th July and asked him to show after one month and prescribed medicines for one month.. After 3 weeks I had problem with eye so went to nearby eye specialist.. He told us to check with neurosurgeon as problem in eye is due to brain problem.. So we contacted Dr Akhilesh Sharma he said he has got nothing to do now and we came show to neurosurgeon and Ent specialist.. I was shocked to get such kind of answer from doctor Who admitted me to treat and billed me for 4 lakes..

                          Later on after 5 days I had headache and called Dr Akhilesh again he acted weird saying he don't know what to do and I can show to nearby doctor despite several request as thereby not much qualified doctors nearby and probably they will not be able to understand this rare disease which I am going through but he disconnected call on my face..

                          Most pathetic and I'll mannered doctor Akhilesh Sharma I have ever seen... Please never consult him as he is in to doctors business and not in Dr profession...
                          Bombay Hospital customer support has been notified about the posted complaint.
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                            Deodita
                            from Delhi, Delhi
                            Jul 5, 2017
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                            Security Deposit of Rs 5000 not yet received more, more than 1 year passed

                            Address: Mumbai City, Maharashtra, 400001

                            Hernia Operation was done on May 18, 2016 but the hospital has not yet refunded as promised amount of Rs 5000 (Five Thousand)
                            The hospital phone is mostly unanswered and the marketing department says amount will be processed and SMS will be received about details, but we have not yet received the said amount.
                            The said operation was done through healthcare insurance (cashless facility)
                            Initially after period of 6 months,...
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                            pronoto saha
                            from Siliguri, West Bengal
                            Jul 4, 2017
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                            Not getting refund of security deposit amount of rs 10000

                            Address: Mumbai City, Maharashtra, 400020
                            Website: www.bombayhospital.com

                            Patient id 1624028 name pronoto saha not getting security deposit of 10000 as negligence on their part for submitting claim to tpa. Operation done on 08/12/16 and till date they are unable to answer question raised by tpa. If it is their fault in submitting required document to tpa why my security amount will be held for so long? What is the fault on my part?
                            Please answer my question as soon as possible....
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                            Suganchandra Jain
                            from Morena, Madhya Pradesh
                            Jul 1, 2017
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                            Address: Indore, Madhya Pradesh
                            Website: www.bombayhospitalindore.com

                            I suganchandra jain, i. P. No.3955256 was admitted in bombay hospital indore on 21 may 2017 - bed no.1064-dr. Name-vivek jha. On doctor's advise, his assistant staff / doctor did the procedure for putting urinary catheter. I got lot of bleeding during this procedure and i was totally dis-satisfied with the procedure performed. I mentioned to dr. Vivek jha, who satisfied me with the answer that some time it happens, like this. Not getting satisfied with the answer of dr. Vivek jha, i covered this point in my suggestions / feedback given to the hospital at the time of my discharge from the hospital on 23 may 2017. Most probably because of this i am now infected with "pseudomonas aeruginosa infection (Nosocomial infection) & klebsiella pneumoniae infections ssp pneumoniae (Esbl). Doctors are treating me with no hope, as there are no antibiotics available to control this type of infections. Please advise me further course of action. It is a serious matter.
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                              gilda sanjay
                              from Vadodara, Gujarat
                              Feb 4, 2017
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                              Complaints about the billing

                              Address: 390020

                              Like to inform you that, my wife Ranjana Gilda admitted in Bombay Hospital, on 27 th under the supervision of Dr Turel on 10 th floors - Bed no 1070. She operated for the Cerebellar hernia.on 28 th in NSOT, patient transferred to NSOT area 8.30 Hrs & actual OT started at 9.15 hrs, completed by 13.15 hrs, after that stictches done till 14.15. & then ask him to wait one hrs. it means actual OT used for 5 hrs & billed charged for 7 hrs, br...
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                              Suraj Sehgal
                              from Savantvadi, Maharashtra
                              Dec 11, 2016
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                              Irresponsible treatment and unexplained billing

                              Address: Thane, Maharashtra, 401202

                              Sir/ Madam,
                              Myself, Mr. Suraj Mulkhraj Sehgal, a very dejected customer of your hospital. I am writing this you after a very sad demise of my father, Mr. Mulkhraj Sehgal in your hospital. To brief you, my father was undergoing a treatment at Cardinal Gracious memorial hospital. With some expert guidance, I was asked to refer the case to Dr. Shrirang Bichu (Panel Doctor- Bombay Hospital). We approached Dr.Shrirang Bichu on 29 November...
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                              Sreerama123
                              from Gurgaon, Haryana
                              Nov 24, 2016
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                              Address: Indore, Madhya Pradesh, 452010
                              Website: www.bombayhospitalindore.com

                              On 08.06.2016 by walk i went to hospital for knee pain treatment, they suggested for left knee arthroscopic surgery and performed the same, while performing operation they administered spinal anesthesia that went wrong and started pdph and un bearable backpain & headache, i was there for ten day but no improvement, their reply is conservative treatment and takes times, on 17.06.16 discharged from hospital and shifted to hyderabad by amubulance as i could not even sit, i was in slant / lay-down position only for pain relief. From that day onwards till date iam taking treatment but no complete relief, after six months just i am able to sit and stand and walk no bendings and big movements. I was on leave for the more than 5 months.

                              They have damaged my back as life time.. Kindly may please be taken in to account of grievance and do the needful
                              Bombay Hospital customer support has been notified about the posted complaint.
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