Bosch Home India Complaints & Reviews

Hello... This is subhash bawali from bilaspur chhattisgarh india. My washing machine is not working properly. Could u plz send someone toh fix it out.

Thanks

Sir/mam,

My father has purchased bosch washing machine model no : wab20267in dated 27.02.2019, from a showroom called sonovision, area dwarkanagar, visakhapatnam.in feb 2020, it has been observed rust on the top of the body of left hand side. We thought maybe it is some dust, later we came to know it is not dust, it is rust, as it started gradually increasing.in march 2020, i was continuously calling customer care. Whenever i called, the only reply, i got all the customer service executives are busy, you will receive a call back shortly, but i never got a call back. Then i tried through local service centre. Service executive came and simply said we need to buy new front panel, apart from that nothing can be done. Being a reputed brand, is this type of product sold to customer which gets rust within a year. Whereas my parents hardly they use 2-3 times a month. Request you to resolve this asap.

My bosch 7 kg fully-automatic front loading washing machine (Wak24268in, silver/grey) isn't working and the customer service number is not being answered [protected]. What am i supposed to do?

I have a recurring problem with the dish washer bought in 2016. From 2018 the error which says 'check water'. I had to pay for every technician visit and the problem was never solved. A few days later the same message would appear and the machine would stop. Replacing a spare also failed. To lodge a complaint and or the technician to attend would take several weeks. The customer care would now attend my call and disconnect. The machine has not worked completely for the past 6 months and did not serve me during the lock down days when it was much needed.

I bought the bosch washing machine and got it delivered to me by 9-june-2029, but the demo installation is still pending. There has been no contact made by anyone from bosch.

I registered a complaint for fixing my washing machine on 30th may. Till now nobody has contacted me or every time i call the number i get the same reply we are looking into it. It has been 15 days. Is this a customer should be treated from a reputable company? The washing machine got disrupted after 6 months and now they are refusing to provide services.

Hello,

I bought a washing machine from amazon.

From the inception only i am facing problem with the kind of service being offered from bosch. For the installation only i waited a lot.

Now my machine is in dead state from last 6 months even it is in warranty.

Series of complains :

First complain : 29 dec 2019
Complaint number[protected]

I have waited 2 months and called back again on 29th feb 2020.

Secand complaint number ; 29th feb[protected]

No one visited to my place. Its actually very very bad.
Your executive told that engineer will visit shortly.

3rd is on 23rd of march. No one visited yet.

Again i registered a third complain :[protected]

We don't have a spare washing machine and struggling like hell.

I believe enough is enough. Is this the service being provided by the bosch. On paper correct me if i am wrong that engineer should reach to the product within 48 hours.

I did not bought the product free of cost. Its my money please value for my money.

Now today again i have called and again registered a 4th complain (Complaint no.[protected]

I have written many mails but none of them got answered.

My product is dead from last 6 months.

Satish kumar sharma

Hello team,

I am experiencing worst service experience. Your pathetic service in summer session. It has been more than 15 days our fridge is not being repaired.. Service guy said if you need bill then you need to wait.. Without bill he can fix it right away..

What kind of quality control you have, is this how you work?

Kindly resolve the issue,
Thanks & regards,
Lalit

Hi,
We have ordered bosch washing machine via flipkart and received with damage.
The parcel has been opened by bosch service engineer only. He said that he will order for spare part which got damaged and will come again for installation once we received the spare.
Now he has closed the request saying that installation completed with wrong info.
We are getting more irresponsible answers.
Invoice no :fac3r[protected]

I complained against my refrigerator on 31st may. Engineer visited on 1st june and said this part is not available and will be available within week. I called him on 8th and he said we need 10 more days.in such a hot weather how what will we do. I told him about the condition in this hour of need.

Hi Team,

I have been writing to flipkart a lot of times and they are asking me to contact you for the exchange and installation of the product.

The order details are as follows for the Bosch Washing Machine
Order id:[protected]

I have already raised a complaint with bosch. You can probably find it with the name of my husband Daya Shankar Agarwal.

We have faced immense difficultly due to insufficient services provided by both the companies. Please get it exchanged asap as it is impacting the name of the company Bosch itself providing so poor customer service already.

I hope you can understand the situation in which I am, as a customer.

Please contact me on [protected] in case required.

We bought bosch - due to its brand, engineering design, and production. We thought and hoped we not hit any problem. We followed the procedure recommended for washing machine - cleaning and proper load. Out of sudden we hear loud noise - not normal and also some smoke. We contacted customer service and requested for help. After multiple call, service engineer visited for just couple of minute and told that whole has to be replaced. It cost 1/3 of the purchase cost of washing machine. That too just after a month expiry of 2 year warranty period. We are just wondering, what is bosch engineering design? Is it purposely build to fail just after warrant period? Can't replace just that part alone?

We are ready to pay the amount, but like government - they are saying order is progress and it is other department problem etc. But our problem is not resolved for more than 2 months.

Purchased a washing machine from bosch on 8th may. The machine was faulty and the bosch technician told to replace. It was not replaced for 2 weeks and then i raised a request for refund. Still waiting for refund. Pathetic service from bosch and the people working in bosch

Washing machin bosch wak 2426sin
It's been 5 months since i purchased. Now the problem has started coming in it.
1. Error 17
2. Washing liquid & comfort liquid not caching.

I bought a machine from a vendor named achin, who is a dealer of bosche. He didn't tell me that installation cannot be done immediately. Instead when i asked him when the service engineer will come, he started arguing in a high pitch that he doesn't have any information and can't help beyond this point. I asked him why he sold machines by giving a false picture to us. Now at least he should accept his mistake, but he didn't even accept and continued to shout on me. Now we have a machine but can't use it as no service engineer is coming and doesn't have any clue when he will come. So just want to tell other customers who are going to purchase from this vendor not to believe in him as he will deliver the product but hide information about the installation service. Here is his contact number [protected].

I had taken high end 8 kg washing machine of bosch 2 and half years back. the company provides 2 years of warranty.
the washing machine had problems even one year back also. again now the door kept unlocking by itself and the washing programme was not running.
i contacted bosch service center. they take ages to reply. after that they charge 800 rupees for just visit home. later they told that the power module is failed and it has to be replaced. how can a good company like bosch has fitted defective part which came for one 2 and half years.
i had to pay for the part- power module. they tell easily that its because of cockroaches that it has happened. but actually there was not a single dust on the power module. they just keep blaming on cockroaches and power fluctuations.
i have seen many complaints from many customers that the power module has failed after 2 years.
i just want to tell every one that dont buy bosch products and their washing machine. they frequently fail.

I purchased bosch sms66gw01i from haritha enterprises, whitefield, bangalore dated 13th may 2020. I have no problem with the product. Praveen gowda installation engineer, phone [protected] did the installation. We asked him to provide dishwasher detergent, salt and raisin because we were not getting anything in the nearby stores. He agreed to provide but he charged over and above the mrp for all the 3 products, which we realized later. This is criminal offense of charging above mrp, this is black marketing during lockdown period. He says i bosch's engineer, no one will get the material at mrp during this time. This has brought down bosch brand image that their engineers are doing black marketing during lockdown.

My contact details [protected],

Sir i want my pf claim status please update give me details my bank account update

Myself saravanan i had bought a refrigerator july 2019. On may 2020 my fridge got problem in cooling system. I had raised my complaint through call center as may 1, may 5, may 9 and may 16. However till now technician not arrived. Since my fridge is in warranty period i could call outside technician also. It’s really pathetic service from bosch. They could able to arrange a service technician for more than 18 days. My registered complaint mobile no [protected].

Bosch company is the one and only money making company...
The service of the boach company very bad .
They people are very irresponsible, and also telling one problem first after that
So many problems will arise...
Totally Bosch company is cheating company

VISHWANATH GANIGER
From Gokak
pH-[protected]